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Concordia

Model

2500s/i

Super

Automatic

Espresso

Machines

Technician’s Manual

Содержание 2500i

Страница 1: ...Concordia Model 2500s i Super Automatic Espresso Machines Technician s Manual...

Страница 2: ......

Страница 3: ...WA 98005 425 453 2800 800 778 0990 425 453 2167 Fax http www concordiacoffee com Technical Writer and Editor Shana McKibbin Technical Support Andre Belyea Gary Williams Pete Oksendahl Chris Collier G...

Страница 4: ...at we do Provide a strong seamless network of service to all Concordia Coffee Systems customers while exceeding their expectations from us Build value in our employees and agents through experience tr...

Страница 5: ...Revision Change Log Replace Old Section With New Section Brief Description Date 2900 233 Revision...

Страница 6: ......

Страница 7: ...tage 2 4 Espresso Machine Electrical Settings 2 4 Setting the DC Jumper Plug 2 5 Configuring Transformer Auxiliary Connector 1 2 6 Connecting the Drain 2 7 Connecting the Water Supply 2 8 Problems wit...

Страница 8: ...u System 4 4 Modifying a Value 4 4 Accessing Cumulative Drink Statistics 4 5 Software Quick Reference Table 4 6 CPU Board 4 11 CPU and LEDs 4 11 Calibration Overview 4 13 Espresso Extraction 4 13 The...

Страница 9: ...ts 5 11 Pressure Relief Valve 5 11 High Temperature Limit Switch 5 11 Steam Valves 5 12 Latte Steam Valve 5 12 Cappuccino Steam Valve 5 12 Steam Wand Valve if present 5 12 Captive Water Purge System 5...

Страница 10: ...sembly 7 11 Exterior Cooling Module Fan Assembly 7 12 Milk Weight Trays 7 13 Adjusting the Milk Weight Tray 7 14 Milk Level Sensors 7 15 Auto Milk Select 7 15 Troubleshooting and Repair 7 16 Section 8...

Страница 11: ...mer Training Includes 11 2 Quick Reference Guide 11 2 Filling Machine with Beans and Milk 11 2 Making a Drink 11 2 Serial Number 11 2 Accessing Programming Menu 11 3 Cleaning 11 3 Ordering Cleaning Su...

Страница 12: ...ram 11 Parts List Group Drive System 14 27 Diagram 12 Milk Valve Assembly 14 28 Diagram 12 Parts List Milk Valve Assembly 14 29 Diagram 13 Product Delivery 2500i 14 30 Diagram 13 Parts List Product De...

Страница 13: ...T E C H N I C A L S U P P O R T Section 1 Model 2500s i Overview 1 Model 2500i Overview Diagram 2 Model 2500s Overview Diagram 3 The Model 2500s i Components...

Страница 14: ...Section 1 Model 2500s i Overview 3025 001A Model 2500i Overview Diagram 1 2 Concordia 2500s i Technical Support Manual 2900 233...

Страница 15: ...3025 001A Section 1 Model 2500s i Overview Model 2500s Overview Diagram Concordia 2500s i Technical Support Manual 1 3 2900 233...

Страница 16: ...and automatically discards the used coffee into the grounds bin Steam Tank The steam tank provides steam used for steaming the milk and for units utilizing a steam wand Refrigeration Unit The on board...

Страница 17: ...U P P O R T Section 2 Installation and Removal 1 Installation Requirements 2 Dimensions 3 Installation 4 Starting the Machine 5 Consumables 6 Calibration 7 Customer Training 8 Installation Checklist 9...

Страница 18: ...hines are shipped without a power plug A plug must be attached at the time of installation and meet with all local electrical codes Water Minimum 30psi Maximum 100psi min 2 bar max 7 bar 25 gallons pe...

Страница 19: ...3025 002A Section 2 Installation and Removal Dimensions Concordia 2500s i Technical Support Manual 2 3 2900 233...

Страница 20: ...austs hot air Configuring the Machine for Supply Voltage Before connecting machine to the electrical supply check and verify the incoming power supply The following chart displays the required voltage...

Страница 21: ...g the voltage table configure the jumper plug to the source voltage 50 60Hz 200 VAC 208 VAC 220 240 VAC L2 200 VAC 208 VAC 220 240 VAC L2 Jumper Plug is located on DC Power Supply Board 5 Insert the j...

Страница 22: ...nd connectors 3 Using the voltage table configure the auxiliary transformer connector 1 to the appropriate transformer connector 2 3 or 4 4 Reinstall the back panel and proceed with the machine instal...

Страница 23: ...drain is required to ensure waste water does not travel up hose The minimum rate of fall required is one inch per foot When installing the drain hose it is important the drain hose has a continuous ra...

Страница 24: ...urce must be located within five 5 feet of machine All machines must be installed with a Scalex Water Treatment System If the location has a reverse osmosis filter system a freshwater bypass is requir...

Страница 25: ...r Treatment System Wall space must be available and located within five 5 feet of machine Dimensions 25 H x 11 W x 5 25 D Mount the system as close as possible to the machine Flush the cartridge for f...

Страница 26: ...re the milk pickup tubes are correctly inserted into the milk containers Consumables At the time of installation the customer is required to have on hand 5lb whole espresso roast beans 3lb decaffeinat...

Страница 27: ...ction 2 Installation and Removal Installation Checklist The installation checklist must be completed and faxed to Concordia within 24 hours of installation Concordia 2500s i Technical Support Manual 2...

Страница 28: ...dup from the brew group and grounds chute D Clean any coffee grounds from the machine with a brush and or vacuum E Clean the product nozzle F Clean the grounds bin and bean hoppers Run Daily Clean Cyc...

Страница 29: ...e B If the machine is shipping to an alternate location call Concordia for additional shipping requirements B If the machine is shipping to an alternate location call Concordia for additional shipping...

Страница 30: ...of the box refer to diagram below through the holes in the pallet and strapped down with the clips to hold the machine in place g on the box Place the DO NOT STACK label on the top of the box Place th...

Страница 31: ...ck Diagram 2 Fuses 3 Backplane 4 AC Drawer Assembly 5 Transformer 6 Operating Voltage 7 Power Into the Machine 8 DC Power Supply Board LEDs 9 Jumper Plug Connector Detail 10 Heater Element Wiring Diag...

Страница 32: ...Steam Capp Purge Valv e Latte Steam Fill Milk Alt Milk optional Ref er Fan Internal Ref er Fan External Water Element Cutof f Steam Element Cutof f Ref er Chip 2 Ref er Chip 1 Ref er Chip 1 Ref er Chi...

Страница 33: ...mp Slo Blo Fuses protect the pump F3 and F4 DC Board Five 5amp fuses can shaped protect DC Components CPU Display and Transducer F15 CPU IC s Display AC Interface DC Board Hall Effect Sensors F16 Tran...

Страница 34: ...Magnet Switches Valves Fans Cutoffs Refer Chips Group Motors Control Voltage for Heating Element Relays DC Power Supply Board Output DC Power Supply Board Input from Transformer DC Input Output Signal...

Страница 35: ...state relays NOTE Wiring is not shown in diagram below NOTE Wiring is not shown in diagram below MOUNTING PLATE Solid State Relay Configuration The Solid State Relay Configuration is based on the wir...

Страница 36: ...ansformer Diagrams rams Wire Color Transformer Output Voltage Fuse DC Power Supply Output Voltage Violet Green 13 4vac 15 12vdc Blue Blue 13 4vac 17 12 and 15vdc Brown Brown 20 6vac 18 24vdc Red Red 3...

Страница 37: ...GROUND NEUTRAL TO NEUTRAL AC Voltage Three components in the Model 2500s i operate on AC voltage P Pump Motor E Heating Elements G Grinders DC Voltage All remaining components operate on DC voltage Al...

Страница 38: ...DC power supply board When the machine is in TEST ROUTINES the electrical enclosure fan remains on The fan removes heat from the enclosure Electrical Enclosure n o p q s t u v r w n Power switch o AC...

Страница 39: ...J1 and the transformer connection are set to the appropriate voltage determined at time of installation and the voltage travels to the transformer Output of the transformer plugs into JP9 at the backp...

Страница 40: ...the power switch turned ON Inserting the drawer with the machine powered will cause arcing across the copper traces and damage the board Setting the DC Jumper Plug J1 1 Measure the source voltage at t...

Страница 41: ...liary Connector 1 the source is between 200 214vac no 2 auxiliary connector 3 Remove the 4 Locate the power supply transformer and connectors 5 Using the voltage connector 1 to appropriate tran 4 6 Re...

Страница 42: ...s and Valves Relays Main AC Relays Contactor RED 24vdc F18 All Valves Fans Relays Main AC Relays Contactor RED 15vdc Unregulated F17 No Specific Component Voltage is supplied for 12vdc RED 12vdc F17 T...

Страница 43: ...mic fuses protects the machine in the event the heating elements short Additionally the solid state relays located in the AC drawer control the AC voltage Some machines have mercury contactors instead...

Страница 44: ...3025 003A 3 14 Concordia 2500s i Technical Support Manual 2900 233 Jumper Plug Connector Detail Jumper Plug 1 JP8 JP7 JP2 JP4 JP3 JP10 JP6 JP9 JP5 J1 P1 Power In BACKPLANE P1 CONNECTOR DE viewed from...

Страница 45: ...Electrical Concordia 2500s i Technical Support Manual 3 15 2900 233 JP8 JP7 JP2 JP4 JP3 JP10 JP6 JP9 JP5 J1 P1 Power In BACKPLANE Jumper Plug 2 Jumper Plug 3 JP8 JP7 JP2 JP4 JP3 JP10 JP6 JP9 JP5 J1 P1...

Страница 46: ...3 16 Concordia 2500s i Technical Support Manual 2900 233 Jumper Plug 6 Jumper Plug 7 JP 6 CONNECTOR DETAIL JP8 JP7 JP2 JP4 JP3 JP10 JP6 JP9 JP5 J1 P1 Power In BACKPLANE JP8 JP7 JP2 JP4 JP3 JP10 JP6 JP...

Страница 47: ...Electrical Concordia 2500s i Technical Support Manual 3 17 2900 233 Jumper Plug 8 Jumper Plug 10 JP8 JP7 JP2 JP4 JP3 JP10 JP6 JP9 JP5 J1 P1 Power In BACKPLANE JP8 JP7 JP2 JP4 JP3 JP10 JP6 JP9 JP5 J1 P...

Страница 48: ...3025 003A 3 18 Concordia 2500s i Technical Support Manual 2900 233 Jumper Plug 9 JP9 PASSES THRU BACKPLANE FROM TRANSFORMER FROM TRANSFORMER FROM P1 CONNECTOR JP8 JP7 JP2 JP4 JP3 JP10 JP6 JP9 JP5 J1 P...

Страница 49: ...heating elements must be wired in relation to the voltage configuration supplied to the machine e Nominal AC Voltage Nominal AC Voltage Wiring Scheme 200 208 Three Phase A 208 Single Phase B 220 Sing...

Страница 50: ...Section 3 Electrical 3025 003A 3 20 Concordia 2500s i Technical Support Manual 2900 233 Page Intentionally Left Blank...

Страница 51: ...oftware Overview 2 Software Quick Reference Table 3 CPU Board 4 Calibration Overview 5 How to Calibrate Espresso 6 Espresso Extraction Pre Treatment Options 7 Setting Milk and Water Timings T E C H N...

Страница 52: ...ground coffee delivered into the brew chamber COFFEE POWDER PRE Change coffee pre treatment settings WATER VOLUME Changes water volume for espresso extraction Americano and hot water button settings M...

Страница 53: ...nce the service switch is in the CLEAN position press the PROGRAM button three times The display will change from SELECT DRINK to CUM STATISTICS Navigating the Menu System To navigate through the menu...

Страница 54: ...display will change from SELECT DRINK to CUM STATISTICS Accessing a Submenu To access a submenu press the oval PROGRAM button to enter the category The main menu category will appear on the top line...

Страница 55: ...he brew chamber EXAMPLE Accessing Cumulative Drink Statistics To access the CUMULATIVE DRINK COUNT press the oval PROGRAM button once The display will change from SELECT DRINK to CUM STATISTICS CUM TO...

Страница 56: ...ILY STATISTICS 2500i 2500s Cum Total X X Espresso X X Americano X X Large Americano X Latte X X Large Latte X Dbl Tall Latte X Cappuccino X X Large Cappuccino X Dbl Tall Cap X Milk X Large Milk X Stea...

Страница 57: ...ustable By Single Caf X 10 6 5 23 0 5 Single Caf X 10 Double Caf X X 14 Triple Caf X X 19 Single Decaf X 10 Single Decaf X 9 Double Decaf X X 14 Triple Decaf X X 19 Grind Adj Arrows X X OFF N A N A ON...

Страница 58: ...pu Boost Dly X 14 0 120 1 Cappu Boost Dly X 12 0 120 1 Lg Cap Boost Dly X 20 0 120 1 Tall Capp Boost Delay X 24 0 120 1 Capp Coffee Delay X X ON ON OFF Steamed Milk X X 16 4 120 0 5 Lg Steamed Milk X...

Страница 59: ...X ON ON OFF Country X US US UK EURO UAE Low Beans Sense X OFF ON OFF MISCELLANEOUS 2500i 2500s Boot Code Version X X App Code Version X X Seq Data Version X X DISPLAY CURRENT SOFTWARE VERSION Disp Dat...

Страница 60: ...team Valve X X Air Gate Valve X X Milk Valve X X Alt Milk Valve X X Main Pwr Relay X X Water Pump X X Steam Heater X X Water Heater X X Front Grinder X X Rear Grinder X X Refr Power X X Inside Refer F...

Страница 61: ...he button may be held and the machine powered on or the button may be pressed after the machine is powered on NOTE If ALL LEDs are lit the software has been erased and the machine will not function n...

Страница 62: ...Reset PM counter 1 Press button once to enter READY MODE regardless of water or steam temperatures 2 Must be in the SPECIAL FEATURES LOAD DEFAULTS category to access 3 Must be in the SPECIAL FEATURES...

Страница 63: ...when calibrating the Concordia Model 2500s i is to extract a double espresso shot in 16 22 seconds Espresso Extraction Temperature Parameters Once the machine has been calibrated measure extraction t...

Страница 64: ...developed specific recipes If a customer specific recipe has been created it will be provided at the time of installation Prior to calibrating the espresso extraction set the water volume and coffee...

Страница 65: ...chamber Coffee Powder Dose Setting Up Arrow Coffee ground in brew chamber is less than coffee powder dose setting On the next drink the grinder time will increase to increase the amount of coffee gro...

Страница 66: ...double espresso shot pours in 16 22 seconds Remember this may take several adjustments Once the 16 22 second extraction time is achieved pour and time a single shot and triple shot if applicable to ve...

Страница 67: ...eatment Options PRE TREATMENT 0 1 Pressure on the ground coffee is slightly reduced 2 No pre infusion 3 No delay before brewing PRE TREATMENT 1 1 Pressure on the ground coffee is slightly reduced 2 Es...

Страница 68: ...d delay before brewing PRE TREATMENT 7 1 Pressure on the ground coffee is slightly increased 2 Espresso grounds are pre infused for 4 10 of a second 3 A 4 second delay before brewing 4 18 Concordia 25...

Страница 69: ...d pouring Finished drinks should not be filled to the rim of the cup Double Triple Latte Milk Timing Repeat the above process with a double shot and triple shot of espresso in the cup Cappuccino Foame...

Страница 70: ...Section 4 Software 3025 004A Page Intentionally Left Blank 4 20 Concordia 2500s i Technical Support Manual 2900 233...

Страница 71: ...Section 5 Plumbing 1 Water System 2 Water Supply 3 Water Pump Motor 4 Flowmeter 5 Water Tank 6 Valves 7 Water Level Sensors 8 The Steam System 9 Steam Valves T E C H N I C A L S U P P O R T...

Страница 72: ...ure Relief Valve Transducer To Drain Steam Gauge Steam Tank Fill Valve Post Steam Valve Latte Valve Capp Valve Water Purge Valve Optional Manual Steam Wand Heating Elements Hot Water Valve Water Gauge...

Страница 73: ...d steam tanks Check Valve The back flow prevention device check valve is required by many state and local health codes and inhibits reverse water flow into the water supply Water Filtering Water Filtr...

Страница 74: ...e front panel As the pump is activated the gauge will reflect the pump pressure The water pressure gauge does not necessarily reflect the line pressure when the pump disengages The one way check valve...

Страница 75: ...contains a Hall Effect Sensor As the internal impeller spins a fixed sensor located on the top of the flowmeter detects the passing of the magnets and which interrupts pulses the DC signal flowing to...

Страница 76: ...n the water tank To verify the presence of water a pulsed 300mv signal is sent to the probe and the presence of water in the tank will cause the signal to shunt to ground When the signal is grounded t...

Страница 77: ...rature Limit Switch Rated at 210 F In the event that the water tank temperature exceeds 209 F the high temperature limit switch opens the control circuit to the solid state relay and cuts the voltage...

Страница 78: ...o extract espresso The brew valve is the rear solenoid on the dual manifold valve assembly located on top of the hot water tank Hot Water Valve Operating Voltage 24vdc The hot water valve is used for...

Страница 79: ...faster recovery times during fill periods Measured voltage at the sensors when dry is 5vac pulsed every second When wet the safety lower probe will read approximately 006vac and the fill stop upper w...

Страница 80: ...robe sees ground the heating circuit can be activated if needed If the CPU does not detect ground through the upper safety probe the steam tank fill valve is energized opened allowing water into the t...

Страница 81: ...ment Pressure Relief Valve 30psi Pressure Relief Valve Safety Relief Valve The pressure relief valve functions as a safety relief valve If the pressure in the water tank exceeds 30psi the pressure rel...

Страница 82: ...of steam during steamed milk production Steam is routed directly to the milk valve Cappuccino Steam Valve Operating Voltage 24vdc Orifice Size 120 The cappuccino steam valve in conjunction with the la...

Страница 83: ...to replacement of either the purge valve or the steam fill valve Post Steam Valve Operating Voltage 24vdc Orifice Size 025 The post steam valve is open during steamed milk production The valve remains...

Страница 84: ...Section 5 Plumbing 3025 005A 5 14 Concordia 2500s i Technical Support Manual 2900 233 Page Intentionally Left Blank...

Страница 85: ...T E C H N I C A L S U P P O R T Section 6 The Coffee System 1 Coffee System Overview 2 Grinders 3 Bean Hoppers...

Страница 86: ...amber where the coffee is extracted from the ground beans and delivered to the cup Only espresso roast beans can be used in the Model 2500s i The Espresso Path With ground beans in the brew chamber th...

Страница 87: ...burr spins and the beans are ground The burrs are made up of two identical halves an upper and lower burr Double Grinder Assembly Grinder Calibration Over time it may be necessary to adjust the grind...

Страница 88: ...ind the machine front panel The grinder adjust screw is connected via cable to the grinder adjust worm gear located on the top of each grinder 0 1 2 3 4 5 6 7 8 9 FINE COARSE 0 1 2 3 4 5 6 7 8 9 FINE...

Страница 89: ...sconnect the grinder electrical connection s 10 Remove the grinder adjustment panel assembly from the front panel 11 Remove the grinder front panel 12 Disconnect the left door interlock switch 13 Remo...

Страница 90: ...e steps are completed the grinder adjustment assembly must be reset to mid scale in order to continue the grinder calibration process Setting Grinder Adjustment Indicator to Mid Scale 1 Disconnect the...

Страница 91: ...he hopper stopper first Be sure to remove the hopper stopper when finished DO Use fresh whole espresso roast beans DO NOT Place ground coffee into the bean hopper DO NOT Place foreign materials in the...

Страница 92: ...Section 6 The Coffee System 3025 006A 6 8 Concordia 2500s i Technical Support Manual 2900 233 Page Intentionally Left Blank...

Страница 93: ...stem Components 4 Air Gate Valve Assembly 5 Alt Milk Valve 6 Understanding the Relationship Between Steam Temperature and Milk Temperature 7 The Milk Delivery System 8 The Refrigeration Unit 9 Refrige...

Страница 94: ...n the milk valve plunger is opens this creates the Venturi effect causing milk to be drawn into the milk valve The type of milk drawn whole or non fat is determined by the state of the alt milk valve...

Страница 95: ...steam milk and air flow through the milk valve the internal shape of the milk valve known as a Venturi causes the ingredients to mix and froth eventually flowing into the cup When the delivery of the...

Страница 96: ...ction of Milk Valve Assembly and Air Gate Valve A length of tubing connects the air gate valve assembly to the milk valve allowing the regulated air supply to travel through the air gate valves to the...

Страница 97: ...to flow and changing the drink flow from turbulent to smooth The change between the turbulent and smooth flow is called flipping The cappuccino pour begins the same as a latte then the flipping occur...

Страница 98: ...If the valve fails the result would be similar to that of a clogged air vent needle First change the air vent needle If the problem remains inspect the tubing that connects the air gate valve to the m...

Страница 99: ...nt while feeding the milk pick up tube fully into the milk container DO make sure the milk pick up tube is fed into the middle of the container DO NOT place the milk pick up tube into the milk contain...

Страница 100: ...Section 7 Milk System and Refrigeration Unit 3025 007A The Refrigeration Unit Refrigeration Unit Overview Diagram 7 8 Concordia 2500s i Technical Support Manual 2900 233...

Страница 101: ...l degrade There is a direct correlation between the ambient air temperature around the exterior of the machine and the temperature of the interior of the refrigerator To achieve an interior temperatur...

Страница 102: ...ted by the interior fan assembly across the surface of the refrigerator cooling module assembly The cold sink deflector should be mounted directly under the circulation fan assembly Faulty refrigerati...

Страница 103: ...bly are used to maintain air movement across the cold sinks and to ensure a uniform temperature within the refrigerator Temperature Probe Assembly The temperature probe is used to measure the internal...

Страница 104: ...rating Voltage 24vdc The exterior refrigerator fan assembly located on the exterior rear of the refrigerator cooling module unit is used to dissipate heat from the heat sink side of the cooling module...

Страница 105: ...result in the LOW MILK FRONT or LOW MILK REAR message to appear LOW MILK FRONT gallon of milk in front container remains OUT OF MILK FRONT 1 10 gallon of milk in front container remains MISSING FRONT...

Страница 106: ...reference IMPORTANT When calibrating a milk weight tray adjust the magnet and remove the screwdriver from the milk weight tray The presence of the screwdriver will affect the magnet and skew the coun...

Страница 107: ...e machine will automatically draw milk from the other container If the rear container is empty the display will read OUT OF MILK REAR If the front milk container is empty the display will read OUT OF...

Страница 108: ...on milk container in the cent weight tray should read 185 10 he clo T tray the less accurate the reading will be ikely cause L If either of t container and adjust the screw on the tray until the above...

Страница 109: ...P O R T Section 8 Brew Group 1 The Brew Group 2 Hall Effect Sensors 3 Piston Movement 4 Group Initialization 5 Measuring Coffee Powder Dose 6 Motors 7 Pistons 8 Piston Removal Procedures 9 Gearbox Re...

Страница 110: ...ound espresso This action creates espresso which is then transferred through the product outlet and into the cup After the espresso is extracted the used grounds are directed into the grounds chute an...

Страница 111: ...are mounted to the body of the brew group with a magnet mounted on each piston As the piston moves and the magnet passes in front of the Hall Effect Sensor the circuit opens The CPU uses this open cir...

Страница 112: ...CPU monitors the rotations of the motor and is programmed to associate X number of rotations with piston movement Piston location viewed in TEST ROUTINES Right Brew Piston Left Coffee Piston Brew Cham...

Страница 113: ...Upon completion of the group initialization the pistons move to their home position During operation the pistons move past the fixed sensors and the CPU s piston positions are reset Measuring Coffee...

Страница 114: ...he CPU correlates X pulses of motor rotation to piston movement Left Motor Operating Voltage approximately 38vdc unloaded The left motor drives the left piston up and down in the brew chamber A set of...

Страница 115: ...eft piston is also referred to as the coffee piston or the lower piston When coffee is ground and delivered into the brew chamber the left piston moves up to pack the coffee against the right brew pis...

Страница 116: ...o as the brew piston or the upper piston During an extraction the brew water passes through this upper piston through the ground coffee through the brew piston and out of the brew chamber via tubing t...

Страница 117: ...n assembly 1 Remove the bean hoppers 2 Remove the top panel from the machine 3 Loosen the screw on top of the right drive assembly remove the pin retaining bracket and pin 4 Lift off the upper piston...

Страница 118: ...allow the connector to move past the hot water drain line as you pull it out from the front of the machine 9 Pull the gearbox out from the front of the machine through the grounds chute area Gearbox I...

Страница 119: ...on 8 Insert the four gearbox mounting bolts up through the gearbox and finger tighten 9 Lower the left and right pistons slightly and tighten the four mounting bolts 10 Run a brew group initialization...

Страница 120: ...Section 8 The Brew Group 3025 008A 8 12 Concordia 2500s i Technical Support Manual 2900 233 Page Intentionally Left Blank...

Страница 121: ...T E C H N I C A L S U P P O R T Section 9 Cleaning and Maintenance 1 Daily Maintenance of the Concordia Espresso Machine 2 Preventive Maintenance...

Страница 122: ...eaning kit includes 130 each Milk System Cleaner 1 Milk System Cleaner 2 Brew Group Cleaning Tablets To purchase cleaning products call Concordia Customer Service 800 778 0990 Automatic shipment of cl...

Страница 123: ...Any repairs or replacement of parts not covered by the PM call instructions must be scheduled as a Corrective Maintenance CM call through Concordia Coffee Systems in the U S A call 800 778 0900 PM Kit...

Страница 124: ...AND LID Y N C R 4 GRINDER BURRS Y N C R Part 5 Brew Group 1 LOWER PISTON Y N C R 2 UPPER PISTON Y N C R 3 RIGHT DRIVE ASSEMBLY Y N C R 4 LEFT RIGHT MOTOR Y N C R 5 EXTERIOR Y N C R 6 FUNNEL Y N C R Pa...

Страница 125: ...T E C H N I C A L S U P P O R T Section 10 Concordia Procedures 1 Concordia Coffee Systems Service Call Process 2 Complete Call Protocol 3 Service Call Checklist 4 Parts Return Policy...

Страница 126: ...identified problem if you have any questions about repairing the machine call for technical support at 800 778 0990 Follow Concordia s Complete Call Protocol ensuring all aspects of the machine are fu...

Страница 127: ...equire no more than 15 seconds Condition of lower piston microscreen No tears or holes Free play of right drive No more than 1 8th inch side to side Water Tank Operating temp 3 F of temp setting Check...

Страница 128: ...gearbox Piston travel time Using Test Routines lower to upper crash should take no more than 15 seconds No holes or tears in lower piston micro screen No more than 1 8 in side to side free play in ri...

Страница 129: ...tact as shipped from Concordia The parts warranty from Concordia is for 90 days This applies to both for new machines and for replacement parts Concordia has determined that some items that are consum...

Страница 130: ...ch part must have a Return Material Tag filled out properly If the tag is not complete parts will not be replaced or credited A 15 handling fee will be charged for any tags or forms not filled out com...

Страница 131: ...e serial number of the machine the part is removed from and the date part is removed 4 The part number of the part being returned and quantity 5 A description of the part being returned 6 After fillin...

Страница 132: ...rn Material Authorization CUSTOMER CUSTOMER Return Replace PARTS USAGE FOR THE WEEK ENDING RMA SO Office use only Ln Call Number Serial Number Date of Removal Part Number Qty Part Description PO 10 8...

Страница 133: ...T E C H N I C A L S U P P O R T Section 11 Customer Service and Training 1 Training the Customer 2 Concordia Coffee Systems Value Added Service 3 G U E S T...

Страница 134: ...achine with Beans and Milk Demonstrate and have customer load beans Explain the front hopper is typically filled with caffeinated beans and the rear hopper with decaffeinated beans Explain the use of...

Страница 135: ...ly to maintain their warranty or service agreement Failure to order adequate cleaning product and clean the machine can void the warranty To order additional cleaning supplies the customer needs to ca...

Страница 136: ...sso machines our ability to grow depends upon our relationship with our customers alue Added Service sic responsibility of a technician The trong relationship depends on your ability to provide V Equi...

Страница 137: ...sions that you know are in the customer s best interest Would you recommend a piece of equipment to a customer who you know had no faith in your abilities Maybe but you probably would not be successfu...

Страница 138: ...t can you tell me How can I help you r Customer first step in understanding the ease communication and your s not an open ended question The customer will typically answer with Yes or No Once the stan...

Страница 139: ...hat need to be addressed ASK Again Ask clarifying que How often Asking additional questions will accomplish three very important things 1 Provide infor 2 Verify what you may have already expected 3 Pr...

Страница 140: ...given situation You are letting them know I feel what you feel E the communication pipeline allowing you to understand their needs and get your message across Now that you ve got their attention earn...

Страница 141: ...Section 12 Messages 1 Troubleshooting Display Messages T E C H N I C A L S U P P O R T...

Страница 142: ...eposits Worn plunger seal Level probe failure Test sensor using TEST ROUTINES UPPER STEAM PROBE or TEST ROUTINES LOWER STEAM PROBE CHECK STEAM TANK Steam tank 10 minute fill timeout has been exceeded...

Страница 143: ...e right piston was not able to complete its specified motion Check right drive components L DRIVE TIMEOUT Left piston took too long to complete a movement Check left drive components L SENSOR FAIL Lef...

Страница 144: ...fy DC supply voltage to refrigerator module Verify refrigerator module operation REFR AMPS LOW Refrigerator current below 10amp Verify DC supply voltage to refrigerator module Verify refrigerator modu...

Страница 145: ...EFR TEMP LO Refrigerator temp setting lower than REFR LO setpoint Check using TEMP SETTINGS REFR LO RTC BATT FAIL The battery in the Real Time Clock has failed Replace the CPU board Set the date and t...

Страница 146: ...tch may be caused by steam tank temp higher than 260 F 121 1 C VENDING NOT READY CTS ONLY CPU is not receiving any input from CTS unit Verify CTS is properly connected and active Heating element failu...

Страница 147: ...ed Failed temperature limit switch Check and replace if necessary Open circuit on water tank temp sensor Check using CHECK TEMPS WATER TEMP Open sensor 146 3 F 63 5 C Contactor relay failure or fuse C...

Страница 148: ...Section 12 Messages 3025 012A Page Intentionally Left Blank 12 8 Concordia 2500s i Technical Support Manual 2900 233...

Страница 149: ...Section 13 Troubleshooting 1 Troubleshooting Quick Reference Guide 2 Troubleshooting Trees T E C H N I C A L S U P P O R T...

Страница 150: ...to contactor relay using TEST ROUTINES MAIN PWR RELAY Blank display and faint flashing of D17 D19 on the DC power supply Blown F15 fuse on the DC power supply Replace blown fuse NOTE Use 5amp fuse onl...

Страница 151: ...nds exit from grinder spout Hopper stopper is installed Remove hopper stopper No beans in hopper Add beans Partially blocked grinder spout Clear blockage Insufficient amount of coffee grounds in brew...

Страница 152: ...Check steam pressure Check for sticking milk valve plunger Check for kinked milk tubes Check for clogs in milk tubes Check for steam flow restrictions Too much milk poured Drink timings Check drink ti...

Страница 153: ...Flowmeter to Pin 22 on JP7 Continuity present Yes Check pins and connectors going to CPU for possible dislodged pin Replace CPU as last resort Discuss water system with Contact on site Could be a reve...

Страница 154: ...present No Replace defective parts and retest unit Yes With pump motor plugged in is voltage present across Purple and White wires on the pump during drink cycle No If Voltage is present and pump is n...

Страница 155: ...r for debris Replace plunger and seal if bad plunger replace brew valve if bad solenoid Yes In reference to ground is 24 VDC present on Orange wire Harness side to Brew Valve Check continuity on Orang...

Страница 156: ...While turning voltage should alternate between 5 VDC and 0 VDC Does it No Replace motor due to bad internal hall sensor on the drive motor Yes Check continuity from Brown wire to Pin 10 on JP8 Contin...

Страница 157: ...n 7 on JP8 Repair problem per factory specs and retest the machine No Yes In reference to ground check voltage at Green wire Harness side while manually turning motor with a 4mm hex driver While turni...

Страница 158: ...t CPU for any obvious damage Check for any loose connectors and wires in plugs to and from CPU Last resort is to replace CPU No Remove lower piston assy and clean Replace o rings and lube If piston co...

Страница 159: ...epair any wires or connections that are intermittent Last resort is to Replace DC Supply Board Cross Reference voltages from the Transformer to the Documentation in the Service Manual Replace Transfor...

Страница 160: ...should see Yellow Capacitors if it is filtered If you do not see these the CPU is not filtered and needs replacement Yes Check for 5 VDC to sensor Gray wire on harness plug labeled Coffee Piston Hall...

Страница 161: ...ty Machine should be operating normally Power reset may have fixed problem Verify Filtered CPU is installed If not replace Yes Check for 5 VDC to sensor gray wire on harness plug labeled Brew Piston H...

Страница 162: ...Section 13 Troubleshooting 3025 013A 13 14 Concordia 2500s i Technical Support Manual 2900 233 Page Intentionally Left Blank...

Страница 163: ...T E C H N I C A L S U P P O R T Section 14 Parts List Diagrams 1 Recommended Tools List 2 Recommended Van Stock 3 Parts List and Diagrams...

Страница 164: ...air 10 Channelocks ESD Mat and Strap Combo Crimper Stripper Tool Digital Thermometer 6 Snippers Flush Cutters Socket adapter F x 3 8M Socket Wrench drive 3 Socket extension drive Concordia Stocked Too...

Страница 165: ...RING 6 6 3 3 1260 091 RING WIPING LOWER PISTON TOP 4 4 2 1 1260 092 GASKET LOWER PISTON BOTTOM 4 3 2 1 1260 093 SEAL UPPER PISTON 2000 2500 6 4 2 2 1311 005 SWITCH LIMIT HI TEMP 210 WATER TANK 1 1 1...

Страница 166: ...00i 2 2 1 0 2640 029 DISPLAY LCD 1 0 0 0 2640 043 TOUCH PAD 2000s BLACK 1 0 0 0 2640 044 TOUCH PAD 2000i BLACK 1 0 0 0 2650 008 HEATING ELEMENT WATER STEAM 6 6 3 3 2650 019 ELEMENT HTG 3KW CHROMALOX 1...

Страница 167: ...bly 9 Grinder Adjustment 10 Group Upper and Lower Piston Assy 11 Group Drive System 12 Milk Valve Assembly 13 Product Delivery 2500i 14 Product Delivery 2500s 15 Refer Module Assembly 16 Refer Cooling...

Страница 168: ...Section 14 Parts List Diagrams 3025 014A Diagram 1 Overview 14 6 Concordia 2500s i Technical Support Manual 2900 233...

Страница 169: ...0 Yes 1120 269 16 ASSY PNL REAR 2 5CN Yes 2510 100 17 METAL FAB STOPPER HOPPER Yes 1110 055 18 LID HOPPER 1 5K 2 5K Yes 2220 040 19 HOPPER 995 2000 Yes 2220 039 20 O RING BEAN HOPPER Yes 1260 090 21 A...

Страница 170: ...Section 14 Parts List Diagrams 3025 014A Diagram 2 Chassis 14 8 Concordia 2500s i Technical Support Manual 2900 233...

Страница 171: ...COVER PLATE Yes 1110 030 11 PLUG REFER DUAL MILK VLV Yes 1120 096 12 ASSY REFER 2000 NSF No 14 MEMBER VERT RT 2000 No 15 PAN MAIN 2000 NSF No 16 TRIM SS W ARC 2000s i No 22 LEG ECTR 4 5 BLACK Yes 111...

Страница 172: ...Section 14 Parts List Diagrams 3025 014A Diagram 3 Doors 2500i 14 10 Concordia 2500s i Technical Support Manual 2900 233...

Страница 173: ...S SS 4 40 X Yes 1410 065 4 LATCH HOOK SNAP 10LBS Yes 1456 018 5 PH PHIL MS SS 8 32 X Yes 1410 010 6 COVER RFR DOOR 2000i Yes 1110 330 7 PNL RFR DOOR 2000s I NSF Yes 1110 324 8 BRKT MTG INSUL 2000s i Y...

Страница 174: ...Section 14 Parts List Diagrams 3025 014A Diagram 4 Doors 2500s 14 12 Concordia 2500s i Technical Support Manual 2900 233...

Страница 175: ...OK SNAP 10LBS Yes 1456 018 5 PH PHIL MS SS 8 32 X Yes 1410 010 6 COVER RFR DOOR 2000S Yes 1110 322 7 ASSY KNOB STEAM WAND Yes 2790 106 8 ASSY STM WAND 2500 Yes 2790 107 9 PNL RFR DOOR 2000S I NSF Yes...

Страница 176: ...Section 14 Parts List Diagrams 3025 014A Diagram 5 Front Panel 2500i 14 14 Concordia 2500s i Technical Support Manual 2900 233...

Страница 177: ...2000 No NOT SHOWN BRKT UPPER LT SLIDE 2000 No 12 FH PHIL U C 8 32 X 3 8 SS Yes 1410 057 13 SLIDE FRONT PNL PAIR MOD Yes 1456 017 14 FH PHIL MS UCT 8 32 X Yes 1410 003 15 BRKT LOWER RT SLIDE 2000 No NO...

Страница 178: ...Section 14 Parts List Diagrams 3025 014A Diagram 6 Front Panel 2500s 14 16 Concordia 2500s i Technical Support Manual 2900 233...

Страница 179: ...s 1456 017 12 FH PHIL U C 8 32 X 3 8 SS Yes 1410 057 13 FH PHIL MS UCT 8 32 X Yes 1410 003 14 PH PHIL NYLON 6 32 X 3 8 Yes 1410 092 15 BRKT UPPER RT SLIDE 2000 No NOT SHOWN BRKT UPPER LT SLIDE 2000 No...

Страница 180: ...Section 14 Parts List Diagrams 3025 014A Diagram 7 Top Panel 14 18 Concordia 2500s i Technical Support Manual 2900 233...

Страница 181: ...AN GUARD 2000 Yes 1110 341 4 FH PHIL SS 8 32 X 1 3 4 Yes 1410 104 5 SPACER AL 218 X 375 X 1L Yes 1451 021 6 FH PHIL MS UCT 8 32 X 1 4 SS Yes 1410 003 7 FH PHIL MS SS 8 32 X 1 Yes 1410 076 8 PNL TOP GR...

Страница 182: ...Section 14 Parts List Diagrams 3025 014A Diagram 8 Grinder Assembly 14 20 Concordia 2500s i Technical Support Manual 2900 233...

Страница 183: ...1420 029 6 SHROUD GRIND MNT DBL 2000 No 7 BLADES GRINDER 64MM Yes 2240 013 8 OBS CHAN PWDR GRD 2 SCREW Yes 2240 016 9 PH PHIL SS M4 X 8 Yes 1410 098 10 SLOT SS M4 X 55 Yes 1410 130 11 SOC SET SS10 32...

Страница 184: ...Section 14 Parts List Diagrams 3025 014A Diagram 9 Grinder Adjustment 14 22 Concordia 2500s i Technical Support Manual 2900 233...

Страница 185: ...s 1430 023 3 PNL GRINDER ADJUSTMENT Yes 1110 271 4 WSHR SHLDR NYLON 5 16 4 Yes 1430 023 5 CLIP E LOWR PISTON Yes 1454 011 6 FLEX SHAFT GRINDER ADJUST Yes 1450 007 7 NUT INDICATOR GRIND ADJ Yes 1110 26...

Страница 186: ...Section 14 Parts List Diagrams 3025 014A Diagram 10 Group Upper and Lower Piston Assy 14 24 Concordia 2500s i Technical Support Manual 2900 233...

Страница 187: ...043 12 CLAMP WIRE 1 8 Yes 1454 031 13 BRKT SWING BEAM BREW LINE Yes 1110 352 14 CONN BRASS 1 8M X 1 8T Yes 1231 029 15 PH PHIL NYLON 6 32 X 3 8 Yes 1410 092 16 PH PHIL SS M6 X 25 Yes 1410 096 17 ASSY...

Страница 188: ...Section 14 Parts List Diagrams 3025 014A Diagram 11 Group Drive System 14 26 Concordia 2500s i Technical Support Manual 2900 233...

Страница 189: ...HELICAL GROOVE Yes 2140 003 39 ASSY GROUP TOP PLATE 2000 Yes 1110 299 30 PLATE GROUP TOP 2000 Yes 1110 384 40 SLEEVE BREW CHAMBER Yes 2140 065 41 HALL BRACKET Yes 2140 033 42 ASSY HALL SENSOR 995 Yes...

Страница 190: ...Section 14 Parts List Diagrams 3025 014A Diagram 12 Milk Valve Assembly 14 28 Concordia 2500s i Technical Support Manual 2900 233...

Страница 191: ...BOWL NECK Yes 1260 018 ASSY BOWL MILK VALVE Yes 2340 010 11 LID MILK BOWL POLYSULFONE No 13 LABEL MILK VALVE LID No 16 O RING MILK BOWL LID No 17 O RING MILK BOWL NECK Yes 1260 018 18 BOWL MILK VLV P...

Страница 192: ...Section 14 Parts List Diagrams 3025 014A Diagram 13 Product Delivery 2500i 14 30 Concordia 2500s i Technical Support Manual 2900 233...

Страница 193: ...ry 2500i Diagram 13 Item Description Available Concordia Part Number 1 BRKT PRODUCT DELIV 2 5K Yes 1110 566 2 GROM 13 32IDX1 2GDX1 16 Yes 1260 081 3 ASSY NOZZLE HOT WATER Yes 2790 089 4 ASSY NOZZLE ES...

Страница 194: ...Section 14 Parts List Diagrams 3025 014A Diagram 14 Product Delivery 2500s 14 32 Concordia 2500s i Technical Support Manual 2900 233...

Страница 195: ...et 2500s Diagram 14 Item Description Available Concordia Part Number 1 BRKT PRODUCT SGL 2KS Yes 1110 565 2 GROM 13 32IDX1 2GDX1 16 Yes 1260 081 3 ASSY NOZZLE HOT WATER Yes 2790 089 4 ASSY NOZZLE ESPRE...

Страница 196: ...Section 14 Parts List Diagrams 3025 014A Diagram 15 Refer Module Assembly 14 34 Concordia 2500s i Technical Support Manual 2900 233...

Страница 197: ...ELBOW X BARB Yes 1232 017 7 TUBE CLR PVC X 3 8 Yes 1250 008 ONLY KIT DUAL MILK HOSES 2 5K Yes 98530 8 ASSY INTERNAL FAN 2K Yes 2310 031 9 ASSY PROBE TMP REFR 1000i Yes 2660 031 ASSY DEFLECTOR INT FRI...

Страница 198: ...Section 14 Parts List Diagrams 3025 014A Diagram 16 Refer Cooling Fan Assembly 14 36 Concordia 2500s i Technical Support Manual 2900 233...

Страница 199: ...Number ASSY FRIDGE EXTERNAL FAN Yes 2310 030 1 BRKT DUAL FAN RFR HTSINK Yes 1110 569 2 WASHER LOCK 6 SS Yes 1430 037 3 NUT HEX SS 6 32 Yes 1420 002 4 FAN EXTERNAL FRIDGE 2 5K Yes 1332 004 5 TY RAP 8 I...

Страница 200: ...Section 14 Parts List Diagrams 3025 014A Diagram 17 Steam Tank Front 14 38 Concordia 2500s i Technical Support Manual 2900 233...

Страница 201: ...1231 024 4 ELBOW BRASS 1 8M X 1 4T Yes 1231 016 5 ASSY 3 STN MANIFOLD 2500 Yes 2730 038 KIT KIPVLV STEAM 30PSI Yes 98525 COIL 3 STA VALVE 24VDC Yes 1312 035 6 ASSY BRKT GAUGE WTR STM Yes 2720 050 7 C...

Страница 202: ...Section 14 Parts List Diagrams 3025 014A Diagram 18 Steam Tank Rear 14 40 Concordia 2500s i Technical Support Manual 2900 233...

Страница 203: ...LIMITER SWITCH Yes 1110 081 15 SW MAN TEMP LIMIT 260DEG Yes 1311 022 16 NUT KEP SS 4 40 Yes 1420 024 17 ELBOW BRASS 1 8M X 1 8T Yes 1231 015 18 O RING HTG ELEMENT Yes 1260 054 19 ELEMENT HTG 3KW CHRO...

Страница 204: ...Section 14 Parts List Diagrams 3025 014A Diagram 19 Steam Wand 14 42 Concordia 2500s i Technical Support Manual 2900 233...

Страница 205: ...592 3 TUBE STEAM WAND 2500 Yes 1110 607 4 BALL JOINT STEAM WAND Yes 1110 575 5 O RING STEAM WAND 99X Yes 1260 087 6 HOUSING STEAM WAND Yes 1110 573 7 RETAINER BALL SOCKET Yes 1110 574 8 SPRING STEAM...

Страница 206: ...Section 14 Parts List Diagrams 3025 014A Diagram 20 Water Pump 14 44 Concordia 2500s i Technical Support Manual 2900 233...

Страница 207: ...Yes 2710 010 1 ASSY MTR WTR W WIRING Yes 2400 011 2 CLAMP MTR PUMP Yes 2710 006 3 BUMPER STUD RUBBER Yes 1451 017 4 WSHR FENDER SS X 1 Yes 1430 018 5 NUT KEP 20SS Yes 1420 031 6 PUMP WATER 256GPH Yes...

Страница 208: ...Section 14 Parts List Diagrams 3025 014A Diagram 21 Water Tank 14 46 Concordia 2500s i Technical Support Manual 2900 233...

Страница 209: ...1231 016 11 OBS INS BRASS 3 8 Yes 1231 008 12 CONN PVC 1 4F X 3 4M Yes 1232 002 15 O RING HTG ELEMENT Yes 1260 054 16 SW TEMP LIMIT 210F DEG Yes 1311 005 17 PH PHIL SS 8 32 X 1 1 4 Yes 1410 075 18 PH...

Страница 210: ...Section 14 Parts List Diagrams 3025 014A Diagram 22 Water Steam Gauge Assembly 14 48 Concordia 2500s i Technical Support Manual 2900 233...

Страница 211: ...PRESS Yes 2790 044 1 GAUGE STEAM 30PSI Yes 1220 006 7 ELBOW BRASS 1 8F X 1 8T Yes 1231 043 ASSY WTR GAUGE W RESTR Yes 2790 038 2 GAUGE 300PSI 1 8NPT PMNT Yes 1220 009 3 CONN BRASS 1 8F X 1 8T Yes 1231...

Страница 212: ...Section 14 Parts List Diagrams 3025 014A 14 50 Concordia 2500s i Technical Support Manual 2900 233 Page Intentionally Left Blank...

Страница 213: ...T E C H N I C A L S U P P O R T Section 15 Index...

Страница 214: ...ur Process 7 5 Captive Water Purge System 5 13 Ceramic Fuses 3 3 Chassis Diagram 14 8 Check Temps 4 2 Check Valve 5 3 Check Water Flow 5 6 13 6 Check Water Supply 5 6 13 5 Circulation Fan Assembly 7 1...

Страница 215: ...Gearbox Removal and Installation 8 10 Grind Adjust Arrows 4 15 8 5 Grinder 2 12 3 3 6 5 Grinder Adjust Screw 6 3 6 4 Grinder Adjustment 6 3 Grinder Adjustment Diagram 6 4 Grinder Adjustment Panel 6 3...

Страница 216: ...14 28 Milk Valve Plunger 7 3 Milk Weight Tray Sensor Magnet 7 13 Milk Weight Trays 7 13 7 14 Minimum Rate of Fall 2 7 Miscellaneous Menu 4 2 Model 2500i Overview Diagram 1 2 Model 2500s Overview Diag...

Страница 217: ...ature 7 7 Refrigerator Cooling Module 7 11 Refrigerator Cooling Module 7 12 Removal Procedures 2 12 Return Authorization Form 10 5 Return Material Authorization Form 10 5 10 7 Return Material Tag 10 6...

Страница 218: ...Trees 13 5 Troubleshooting Display Messages 12 2 Troubleshooting Machine Failure 13 2 V Value Added Service 11 4 Valve Alt Milk 7 2 Valve Brew 5 8 Valve Hot Water 5 8 Valve Milk 5 13 Valve Milk 7 2 V...

Страница 219: ...3025 015A Section 15 Index Concordia 2500s i Technical Support Manual 7 2900 233...

Страница 220: ...Section 15 Index 3025 015A 8 Concordia 2500s i Technical Support Manual 2900 233 Page Intentionally Left Blank...

Страница 221: ...T E C H N I C A L S U P P O R T Section 16 Service Bulletins...

Страница 222: ...Section 16 Service Bulletins 3025 016A Table of Contents Service Bulletins Section 16 Service Bulletins 16 1 16 2 Concordia 2500s i Technical Support Manual 2900 233...

Страница 223: ...3025 016A Section 16 Service Bulletins Concordia 2500s i Technical Support Manual 16 3 2900 233...

Страница 224: ...Section 16 Service Bulletins 3025 016A 16 4 Concordia 2500s i Technical Support Manual 2900 233 Page Intentionally Left Blank...

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