106
EN
IDV5260
TROUBLESHOOTING
Problem
Possible cause
Remedy
When the hob is switched
on the household wiring
protection reacts.
The current load is too high
for household wiring.
Check that the input of all switched-on units does
not exceed the maximum load of the household
wiring. Make sure that the parameters on the
rating plate are compatible with the mains
voltage and the current protection.
After pressing the ON/OFF
button of the hob, the hob
turns on, but the display for
each cooking zone does not
work
Power electronics
malfunction
Replacement of power electronics required.
Contact an authorized service centre.
Control panel electronics
malfunction
Replacement of control panel electronics
required. Contact an authorized service centre.
After setting the power level
of the cooking zone, the
cooking zone does not work
Overheating of the cooking
zone
The temperature of the cooking zone is too high.
Check that the cooling fan located at the bottom
of the hob functions well. If the fan is working,
contact an authorised service centre.
Cooling fan malfunction
Cooling fan replacement required. Contact an
authorized service centre.
Power electronics
malfunction
Replacement of power electronics required.
Contact an authorized service centre.
The cooking zone is hot but
the control panel does not
work
Control panel or power
electronics malfunction
Press the ON/OFF button on the hob again and
re-set the cooking zones.
The hob switches off during
cooking
The ON/OFF button has
been pressed accidentally
Press the ON/OFF button on the hob again and
re-set the cooking zones.
After the cookware is placed
on the cooking zone, the „U“
symbol is displayed (and the
cooking zone does not heat
up).
The cookware used is not
suitable for induction
cooking
Check that the cookware used is suitable for
induction cooking – by placing a magnet to the
cookware bottom.
The diameter of the
cookware bottom is smaller
than the cooking zone
Check that the cookware bottom is not smaller
than the cooking zone.
Overheating of the
cookware
Allow the cookware to cool down. Then place it
on the cooking zone and continue cooking. If the
"U" symbol is still on the display of the cooking
zone even after switching the cooking zone on
and off again, turn off the hob completely, wait for
20 seconds and turn on the hob again.
Main electronics
malfunction
Main electronics replacement required. Contact
an authorized service centre.
Cracks or tears in the ceramic
glass hob
Cookware has been
dropped on the hob, which
damaged the ceramic glass
hob.
Disconnect the appliance immediately from the
power supply by pressing the ON/OFF button
or the appropriate circuit breaker. Contact an
authorized service centre.
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