background image

9

Calls put to On-Air state can be either “locked” or “unlocked”. All calls are “unlocked” the first time the 
On-Air button (second row of buttons) is pressed. The CS indicates this by a blinking indicator. If the 
On-Air button is pressed a second time, the call is “locked” and the button glows solid.

If a call is “unlocked”, putting an additional call On-Air will cause that call to be dropped. In order to 
have multiple calls On-Air simultaneously, all calls must be “locked” before a new call in put On-Air.

As described in the STAC-VIP mainframe manual, the system can be configured to put specific calls 
on either one of two “hybrids”*. The order in which calls are routed to each hybrid is specified in the 
configuration setup of the mainframe. If only one call is On-Air at a time, it will always be routed to 
Hybrid 1

The control surface gives an indication of whether an On-Air call has been routed to Hybrid 1 (Red) or 
Hybrid 2 (Blue). 

*In VoIP, the concept of “Hybrids” isn’t really relevant, but we use it 
for simplicity. Feel free to substitute “input and output channel” in 
place of the word “Hybrid”.

droPPIng CAllS

Most calls in the On-Hold or On-Air state that are ended by the caller will automatically revert to 

“idle” state. Calls can be terminated in any state locally by pressing the Drop button for that line. 
Depending on the setting of Dip Switch #5, a SCREENER CS may or may not have the ability to drop calls 
currently On-Air.

droP All Mode

Drop All mode is designed for studios that need to clear all lines in advance of a contest or promotion. 

The button is a toggle. On the first press, all lines are cleared and further incoming calls are disabled. 
During this time all buttons will glow Orange. Pressing Drop All a second time will put the system back 
to normal, ready to take calls.

Содержание STAC VIP

Страница 1: ...Product Manual Ver 1 0 July 18 2012 Ver 1 0 Sep 10 2013 CONTROL SURFACE ...

Страница 2: ......

Страница 3: ...dy supports PoE it can be plugged into a PoE supporting network port directly Otherwise a power supply is provided that provides PoE power to the CS The power adapter is attached to the network using an Ethernet cable on the port labeled Network and to the control surface using an Ethernet cable on the port labeled control surface The power supply accepts universal AC mains input via an IEC power ...

Страница 4: ...of the IP settings of the mainframe Configuration Once a CS and mainframe are connected on the same LAN there is no additional configuration to be done to the CS The CS is shipped set for DHCP operation and as such will obtain IP credentials from a network automatically Most installations will use DHCP for the control surfaces In situations where static IP assignment of a CS is desired you can use...

Страница 5: ...e using a web browser Once the Configuration page is open navigate to control surfaces and you will see an option to associate up to four control surfaces with the mainframe Any entries that already have an association will be displayed in blue When you click an unused entry the mainframe will scan your local LAN and display a list of all control surfaces detected These will be displayed by Ethern...

Страница 6: ... to choose a new call to be indicated as Next in the calling queue 6 Auto Attendant This button enables disables the Auto Attendant function and is used during Auto Attendant setup 7 Top Row Buttons These buttons are used to move calls to the handset Depending on configuration they may also be used to put calls On Hold 8 Middle Row Buttons Depending on configuration these buttons are either used t...

Страница 7: ...order to clear all programmed settings from the CS turn this switch ON then press the Reset Button Put the switch back to the OFF position and press the Reset button again The CS will revert to factory settings in 30 seconds 2 3 Reserved 4 Boosts volume to the earpiece when turned ON down position To change this on the fly with a powered on control surface first change the DIP switch setting then ...

Страница 8: ...control surface Operation The control surface buttons are color coded to represent each line s status While the system is booting TOP BUTTON BOTTOM BUTTON MEANING Line 1 Blink Red Line 1 Blink Red System is booting Line 1 Red White Line 1 Red White Waiting for Network Connection Line 2 Red White Line 2 Red White Waiting for mainframe Connection Line 3 Red White Line 3 Red White Waiting for Interna...

Страница 9: ... call you select via the top row to the handset If no calls are incoming the selected line will be presented for an outgoing call The system will present a dial tone on the line to indicate it is ready to dial A provider must be configured for outgoing calls in the mainframe configuration menu in order to allow outgoing calls Outgoing calls are made via the numeric keypad on the control surface On...

Страница 10: ...n Hold varies with the setting of Dip Switch 8 which chooses whether the CS is set for STUDIO or SCREENER mode In STUDIO Mode the top row of buttons is used for all On Hold functions this is shared with the to Handset function In SCREENER mode the second row of buttons is used for the On Hold function exclusively Changing Priority In some instances the screener may wish to change the call consider...

Страница 11: ... routed to Hybrid 1 The control surface gives an indication of whether an On Air call has been routed to Hybrid 1 Red or Hybrid 2 Blue In VoIP the concept of Hybrids isn t really relevant but we use it for simplicity Feel free to substitute input and output channel in place of the word Hybrid Dropping Calls Most calls in the On Hold or On Air state that are ended by the caller will automatically r...

Страница 12: ... interface or via any control surface connected to the system AA mode is enabled on the CS by pressing the Auto Attendant button once It will glow red to indicate AA mode is active It can be disabled by pressing the button again Configuration of AA is done via the control surface via voice prompts To enter AA config mode lift the handset and hold the Auto Attendant button for 5 seconds then releas...

Отзывы: