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Contacting Compro Technical Support
Before you submit an email for support, please check support FAQs on our
web site. http://www.comprousa.com/support
You can download the latest update from our website. Many issues should be
solved on the newer version. When contacting Compro for technical support,
please use the Compro support request form and provide as much of the
requested information as possible. Please write the details in order to
determine the problem. And also provide the product serial number (19 digits
numbers) on the PCI card. Please use the form from
http://comprousa.com/support/form.htm
or directly email to [email protected].
Note
Make sure you include the information of hitting the button of "E-mail Info" in
the System Device in Settings of ComproPVR in order to determine the
problem.
In order to solve the problem quickly, it is very important to provide as much
detail regarding the problem as possible.
