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When you set up for scheduled recording, VideoMateTV will issue the Power
Up signal to the computer until ComproPVR starts. If your computer cannot
start ComproPVR for some reason, the TV tuner card will try to wake up PC
even you shut it down. Unplug the main power cord to reset VideoMateTV card.
You can shut down the computer normally after that.
Other possible causes of this problem include:
1. If you have a multi-Boot system and ComproPVR is not installed and
running on the default OS. Solutions: Set the default OS properly or install
ComproPVR on the default OS.
2. There may be other, independent problems preventing Windows from
starting normally. Solution: Remove the VideoMate TV card and troubleshoot
PC start up. Remember to correctly reconnect the power switch cables.
3. The ComproPVR Scheduler shortcut is missing from the Programs “Startup”
folder. Reinstalling ComproPVR can help.
Audio OK / No Video
The main reason for this problem usually is the result of an IRQ conflict. Please
see Driver Installation, above, to solve it.
Video OK / No Audio
If you can view the TV picture but get no audio, you should check the following:
First directly connect the speaker to the audio-out (green circle) port on the 1 to
4 converter cable of TV card to see if the sound comes out. If so, then the
hardware is not defective.
Second, the external audio patch cable is color-coded. Connect the green plug
to the green Audio-Out port on VideoMate TV PCI Tuner card and the blue
plug to the “Line-In” port of your sound card and that you have selected the
audio source to be “Line-In” in the System Device in Settings of ComproPVR.
Third, check that the sound is not muted or volume too low in the Windows
Volume Control dialog. (Double-click on the speaker icon in the system tray.)
Sometimes updating the sound card driver from vendor or TV card’s driver and
application from our website may help as well.
Audio disappear after few minutes
If you have AntiVirus software running, please uncheck the Instant Messenger
protection in the Internet in options.
