15
Troubleshooting
Driver Installation
The most common cause of
problems with the TV Tuner
Card is incorrect installation of
the TV capture and TV tuner
drivers. If you have problems
with watching, recording, or
timeshifting live TV, please
check the status of the drivers
with Device Manager.
If these drivers are not listed
there, uninstalling and
reinstalling the VideoMate TV
drivers, it helps. Use the Add/Remove Programs Control Panel applet to
uninstall the drivers. Reinstalling the drivers should fix this problem.
If the problem persists, your problem could also be the result of an IRQ conflict.
IRQ conflicts happen when other devices, e.g., network card or sound card, in
your computer share the same IRQ with your TV tuner card. Use Device
Manager to detect IRQ conflicts. In Device Manager, choose "View->Resource
by type" and click on the "+" besides Interrupt request (IRQ). For best
performance, no device should share IRQ with the VideoMate TV card.
If another device shares IRQ with the TV tuner card, remove the PCI cards
from your PC and insert TV card on the third or fourth slot from AGP only (if
available). Then uninstall and reinstall the TV card driver. It usually solves the
problem. If the problem persists, you should move the PCI TV Tuner card to
another PCI slot.
The recorded file from VCR has no sound?
Please plug VCR Composite video cable
(yellow) into TV card yellow connector.
Composite
Audio
needs to connect to the
Line-In port of your sound card. You have to
buy a converter (see the right) to transfer
Composite Audio cable (red one and white one)
into stereo. Choose Line-In to be your
Recording Mixer in the Device System in Settings of ComrpoDTV.
