Compaq Presario 5BW Series, Руководство по техническому обслуживанию и ремонту

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Here is a list of SME (Subject Matter Experts) to assist you in gathering the technical information you need
for writing the various topics for the Users Manual and the Getting Started Guide. Engineering SMEs can
also assist in getting some lab time for testing those processes that need to be validated. They will
participate in the first and second topic review to determine technical accuracy and completeness. If you
would like to be introduced to an SME or if you are having problems reaching any of the SMEs, please let
the Documentation PM know immediately. The PM can help you schedule these meetings.
The Product Marketing SMEs will assist with the messaging that Compaq wants to convey in their
documentation and will participate in all topic reviews including the final review. Sarah Elkins will have final
signature authority for BTO documentation and Kelly Townsend will have final signature authority for CTO
documents.
As You schedule your meetings, make sure that you include both Engineering SMEs & Product Marketing
SMEs. Also be sure to let the Documentation PM’s know of the meetings.
Here is the list of SME's for your reference:
Engineering Module SME's
Audio/Video -- Greg Young (4-8406) Rm. 6792
Bios – Stan Stanart (8-6767) Rm. 6533
Printers -- Derril Sturgeon (8-6068) Rm.5631
3rd Party SW, Keyboard, Mouse - Roger Hupfauer
(4-7449) Rm. 5883
Networks -- Doug Walrath (4-2771) Rm. 6755
Modems -- Bob Valentine (4-2958) Rm. N10102
Fax -- Steve Sheridan (4-1173) Rm. Rm. N9052
Power Supply -- Robert McKay (4-8346) Rm.6749
Memory - Mark Reinke (4-6227) Rm. 6657
Hard Drives -- Michael Jackson (4-5747) Rm.6789
Quick Restore -- Robert Sullivan (4-5488) Rm. 5770
CD/DVD Drive -- Kim Hale (8-8383) Rm.6752
Display/Monitor -- John Frederick (8-0723) Rm.5607
Windows -- Duane Gatten (8-0941) Rm.6534
Internet keyboard -- Tim Solomon (4-5439) Rm.5611
Service & Support -- Cathy Thompson (7-1007) Rm6660A
Speakers – Mark Blanchard (4-4058) Rm. 6669
Graphics – Joe Sillivent (4-8600) Rm. CCA6
Product Marketing SMEs
All BTO -- Sarah Elkins (7-1102) Rm.5587
Hard Drive Storage & CDRW -- Kellie Thomas (7-8646) Rm.5586
Kellie is also handling the CTO ads for box labels
.
Platform, system boards, processors -- David Conrad (4-0976) Rm.5587
Audio/Video/Graphics/Speakers -- Steve Gonzalez (8-5537) Rm.5565
3rd Party Software, My Presario, My Way, Software Choice -- Kevin Winert (4-8528) Rm.5555
Internet Keyboard
-- Sarah Elkins
Quick Cam, Mouse -- Andrew Krieger (8-6354) Rm.5562
Modems, Networks -- Joe Brod (4-9414) Rm.5581
All CTO -- Kelli Townsend (4-2595) Rm.5589 or Richard Scruggs (8-4528) Rm.5586
Compaq Knowledge Center -- Beverly Davis
Platform Assignments
BMW-2 Gary Stephens (4-8307) Rm.6756
Prowler-2 Perry Kee (8-3390) Rm.6660
Camaro-2 Gary Welch (8-5725) Rm.6662
Elise-2 Obi Agoh (4-7144) Rm.6651
Pipeline Charlie Shaver (8-7453) Rm.6680
Quemao (CKK) Sherry Elrod (4-9236) Rm.5582