A–2
Reference Guide
Troubleshooting
■
Printed information from Compaq Diagnostics or a list of the
devices and error messages received
■
Configuration settings, including contents of the system files
The following tables list possible problems, the possible cause of
each problem, and the recommended solutions:
Connection Problems and Solutions
Problem
Possible Cause
Solution
The computer is not
properly connected to
the MEU.
The computer is not
properly seated on the
expansion connector
posts.
Ensure the computer is
properly connected to
the expansion
connector tabs.
Disconnection Problems and Solutions
Problem
Possible Cause
Solution
The computer will not
disconnect.
The connectors may be
jammed.
Apply additional
pressure when lifting the
computer from the
MEU.
The security selection
switch may be in the
locked position.
Slide the security
selection switch to the
unlocked position. See
the “Security Selection
Switch” section in
Chapter 1 for more
information.
