User Manual
SW-81VA-2
COMM-TEC GMBH
SIEMENSSTRASSE 14
T49(0)7161/3000-0
WWW.COMM-TEC.DE
D-73066 UHINGEN
T49(0)7161/3000-333
11.0 Warranty, Service and Returns Policy
This product is under warranty for a period of two (2) years from the date of
purchase.
COMM-TEC’s liability and Buyer’s remedies under this warranty shall be limited
solely to repair of the faulty units free of charge.
This warranty does not apply if the product has been modified, repaired by an
unauthorized agent, or improperly installed, used, or maintained.
If a problem occurs first contact your dealer or COMM-TEC for trouble shooting.
If verification of a problem requires factory repair, ask COMM-TEC’s Customer
Equipment Service representative to issue a
Return Materials Authorization (RMA) number.
Merchandise will not be accepted without a RMA number.
When returning a product to COMM-TEC in Uhingen for repair please comply with
the following instructions:
•
Shipping and insurance costs must be prepaid
•
Use original shipping container(s), (if possible)
•
Indicate the RMA number clearly on the outside of each container
•
Enclose a written description of the problem
The under warranty repaired units will be returned Carriage Free to the sending
party (dealer or consumer).
Outside the warranty period, COMM-TEC will repair the faulty units, charging all
arising expenses of the repair e.g. labor, parts, transportation and insurance, to the
sending party (dealer or consumer).
Note:
Service must be made by qualified personnel only.
For any problems during installation and operation of the SW-81VA-2
call the COMM-TEC h49 07161 3000-0,
send a fax +49 07161 3000-333
or e-mail to [email protected]
