104463-01E
For more information, visit www.desatech.com
For more information, visit www.desatech.com
19
19
ACCESSORIES
Purchase these heater accessories from your local dealer. If they can not
supply these accessories, call DESA International at 1-866-672-6040
for referral information. You can also write to the address listed on the
back page of this manual.
EQUIPMENT SHUTOFF VALVE - GA5010
For all models. Equipment shutoff valve with 1/8" NPT tap. Fits
1/2" NPT pipe.
CLEANING KIT - CCK
(Not Shown)
For all models. Your vent-free gas appliance requires regular
cleaning and maintenance to prevent performance problems. This
kit gives you the tools and instructions to make it easy to clean all
critical areas of your appliance.
INFORMATION VIDEO - 108917-01
For all models. A care and maintenance video is available by calling
1-866-672-6040.
SERVICE HINTS
TECHNICAL SERVICE
REPLACEMENT PARTS
ACCESSORIES
TECHNICAL SERVICE
You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA International’s Technical Ser-
vice Department at 1-866-672-6040. When calling, please have your
model and serial numbers of your heater ready.
You can also visit DESA International’s technical service web site
at
www.desatech.com.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
You may feel your gas pressure is too low. If so, contact your local
natural gas supplier.
REPLACEMENT PARTS
Note:
Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply
original replacement part(s), call DESA International’s Technical
Service Department at 1-866-672-6040.
When calling DESA International, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply
original replacement part(s), either contact your nearest Parts Cen-
tral (see page 24) or call DESA International at 1-866-672-6040 for
referral information.
When calling DESA International, have ready
• model number of your heater
• the replacement part number
