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104332
OWNER’S MANUAL
TECHNICAL
SERVICE
You may have further questions about in-
stallation, operation, or troubleshooting.
If so, contact DESA International’s Techni-
cal Service Department at 1-800-323-5190.
You can also visit DESA International’s
technical service web site at
www.desatech.com.
CGP20TB/CGP20TLB
CGP30TB/CGP30TLB
20,000 Btu/Hr Models
30,000 Btu/Hr Models
Btu (Variable)
10,000/20,000
15,000/30,000
Type Gas
Propane/LP Only
Propane/LP Only
Ignition
Piezo
Piezo
Pressure Regulator Setting
8" W.C.
8" W.C.
Inlet Gas Pressure (in. of water)
Maximum
14"
14"
Minimum
11"
11"
Dimensions, Inches (H x W x D)
Heater
23.5 x 18.5 x 8.0
23.5 x 25.9 x 8.0
Carton
25.8 x 21.3 x 10.1
25.8 x 28.7 x 10.1
Weight (pounds)
Heater
22
30
Shipping
27
35
SPECIFICATIONS
SERVICE
PUBLICATIONS
You can purchase a service manual from the
address listed on the back page of this
manual. Send a check for $5.00 payable to
DESA International.
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
When Gas Quality Is Bad
• pilot will not stay lit
• burner will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
propane/LP gas supplier.
SERVICE HINTS
REPLACEMENT
PARTS
Note:
Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), either contact your nearest Parts
Central (see page 19) or call DESA
International’s Technical Service Depart-
ment at 1-800-323-5190 for referral infor-
mation.
When calling DESA International, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the defec-
tive part to the factory.
PARTS NOT UNDER
WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), either contact your nearest Parts
Central (see page 19) or call DESA
International’s Parts Department at 1-800-
972-7879 for referral information.
When calling DESA International, have ready
• model number of your heater
• the replacement part number