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LIMITED WARRANTY

COMFORT GLOW VENT-FREE NATURAL GAS LOG HEATERS

DESA International warrants this product to be free from defects in materials and components for two (2) years from the
date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with
all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.

This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore
this heater to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center.
Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA International who will
provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty. The heater
MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.

This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail
or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation.
Travel, diagnostic cost, labor, transportation and any and all such other costs related to repairing a defective heater will
be the responsibility of the owner.

TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE
PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES
AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO (2) YEARS ON ALL COMPO-
NENTS FROM THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS HEREBY
LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE
LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSE-
QUENTIAL DAMAGES.

Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or
consequential damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply
to you.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

For information about this warranty write:

2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004

KEEP THIS WARRANTY

WARRANTY INFORMATION

Model

Serial No.

Date Purchased

Always specify model and serial numbers when communicating with the factory.

We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our
standard written warranty. We make no other warranty, expressed or implied.

104306-01
Rev. B
07/98

NOT A UPC

104306 01

Содержание CGB3924NR

Страница 1: ...24 and 30 Remote Controlled Model P I L O T O F F O N LO REMOTE OFF HI OWNER S OPERATION AND INSTALLATION MANUAL WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or loss of life Donotstoreorusegasolineorother flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS...

Страница 2: ...r 7 You must operate this heater with a fire place screen in place Make sure fire place screen is closed before running heater 8 This log heater is designed to be smoke less If logs ever appear to smoke turn off heater and call a qualified service person Note During initial operation slight smoking may occur due to log curing and heater burning manufactur ing residues 9 Do not allow fans to blow d...

Страница 3: ...tteries or other sources to light heater 1 Remove logs and heater base assem bly from carton Note Do not pick up heater base assembly by burners This could damage heater Always handle base assembly by grate 2 Remove all protective packaging ap plied to logs and heater for shipment 3 Check all items for any shipping dam age If damaged promptly inform dealer where you bought heater UNPACKING PRODUCT...

Страница 4: ...stion and ventilation However in buildings of unusually tight construction you must provide additional fresh air Unusually tight construction is de fined as construction where a walls and ceilings exposed to the outside atmosphere have a con tinuous water vapor retarder with a rating of one perm 6 x 10 11 kg per pa sec m2 or less with open ings gasketed or sealed and b weather stripping has been a...

Страница 5: ...direct vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used _________________ Btu Hr maximum the space can support _________________ Btu Hr actual amount of Btu Hr used Example 51 200 Btu Hr maximum the space can support 79 000 Btu Hr actual amount of Btu Hr used The...

Страница 6: ...From Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two per manent openings one within 12 of the ceiling and one within 12 of the floor Connect these items directly to the outdoors orspacesopentotheoutdoors Thesespaces include attics and crawl spaces IMPORTANT Do not provide openings for inlet or outlet air into attic if attic has a thermostat controlledpowe...

Страница 7: ...entilation pages 4 through 6 CHECK GAS TYPE Use only natural gas If your gas supply is not natural gas do not install heater Call dealer where you bought heater for proper type heater NOTICE Stateorlocalcodesmay onlyallowoperationofthisappli ance in a vented configuration Check your state or local codes WARNING Make sure the re moteselectorswitchisintheOFF position before installing heater NOTICE ...

Страница 8: ...ce opening Non combus tible materials such as slate marble tile etc must be at least 1 2 inch thick With sheet metal you must have non combus tible material behind it Non combustible materialmustextendatleast8inchesup for all models If non combustible material is less than 12 you must install the fireplace hood accessory 24 and 30 models only Even if non combustible material is more than 12 you ma...

Страница 9: ...rances shown you must do one of the following operate the logs only with the flue damper open raise the mantel to an accept able height remove the mantel 14 Min Combustible Material Non Combustible Material Hearth 5 Min Combustible Material Minimum Non Combustible Material 8 Min 12 15 18 All minimum distances are in inches Log Set 18 24 30 Models 20 2 1 2 6 8 10 12 Distances to Underside of Mantel...

Страница 10: ...ing Masonry Screw Mounting Flanges Installation Items Needed hardware package provided with heater approved flexible gas hose not provided if allowed by local codes sealant resistant to propane LP gas not provided electric drill with 3 16 masonry drill bit two 2 9 volt alkaline batteries not in cluded 1 Apply pipe joint sealant lightly to male threads of the fitting to be threaded into gas regulat...

Страница 11: ...ocate sedi ment trap where trapped matter is not likely to freeze A sediment trap traps moisture and contaminants This keeps them from going into heater controls If sediment trap is not installed or is installed wrong heater may not run properly WARNING Never connect heater to private non utility gas wells This gas is commonly known as well head gas Figure 12 Gas Connection Purchase the optional A...

Страница 12: ...ery housing 3 Replace battery cover onto remote con trol unit Figure 15 Installing 9 Volt Battery In Receiver Battery Cover Terminal Wires 9 Volt Battery Remote Control Unit Battery Housing Receiver Terminal Wires 9 Volt Battery Figure 16 Installing Battery In Hand Held Remote control Unit TestPressuresEqualToorLessThan 1 2 PSIG 1 Close manual shutoff valve see Fig ure 13 2 Pressurize supply pipin...

Страница 13: ...ase and the cutout area is centered over the burner U bend 3 Locate the recesses on the back of the front log 3 Fit these recesses be tween the posts of the grate base see Figure 19 4 Locate the notches in the bottom of the crossover log 4 Place the crossover log on top of the middle log and front log Make sure the notches of the cross over log lines up with rectangular knobs on top of the middle ...

Страница 14: ...e that no flame comes in contact with any log If so repo sition logs according to the log installation instructions in this manual Flames contacting logs will create soot 1 Place the base of the middle log 1 in the U shaped slots of the grate base The cutout on the right of the middle log should bit over the burner see Fig ure 21 Make sure the front of the middle log is resting on the tabs of the ...

Страница 15: ...r window to vent smell Thiswillonlylastafewhours Note Homeowners generally prefer to operate their heater with the chimney damper closed This will put all the heat into the room However there may be times you will desire the full flames of the Hiheatsettingbutwillfindtheheatoutput excessive You can open the chimney damper if you have one fully or partially to release some of the heat OPERATING HEA...

Страница 16: ...rs and keep the pilot lit by doing one of the following Turn control knob clockwise to the PILOT position UseremotecontrolmanualOFFbutton Set remote selector switch in the OFF position Ignitor Electrode Pilot Burner THERMOSTAT CONTROL OPERATION The thermostat control setting on the remote control unit can be set to any comfort level between HI and LO The Burners will turn on and off automati cally...

Страница 17: ...ctedyearlybyaquali fied service person Heater may need more frequent cleaning due to excessive lint from carpeting pet hair etc ODS PILOT AND BURNER Use a vacuum cleaner or small soft bristled brush to clean LOGS If you remove logs for cleaning refer to Installing Logs pages 13 and 14 to prop erly replace logs Replace log s if broken or chipped dime sized or larger BURNER PRIMARY AIR HOLE Air is d...

Страница 18: ...re B Dirty or partially clogged ODS pilot 5 Thermocouple connection loose at con trol valve 6 Thermocouple damaged 7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ignitor to base panel of log set Nut is located behind base panel 4 Replace ignitor cable 5 Replace piezo ignitor 6 Replac...

Страница 19: ...ge 4 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural gas company 3 Observe minimum installation clear ances see pages 7 through 9 4 Clean burner see Cleaning and Mainte nance page 17 or replace burner orifice 1 Turn heater off when using furniture polish wax carpet cleaners or similar products 1 ...

Страница 20: ... PROBLEM Heater produces a clicking ticking noise just after burner is lit or shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odor during combustion REMEDY 1 This is common with most heaters If noise is excessive contact qualified ser vice person 1 Open window and ventilate room Stop using odor causing products whi...

Страница 21: ...ater will backfire when lit Youmayfeelyourgaspressureistoolowor gas quality is bad If so contact your local natural gas supplier SERVICE HINTS WIRING DIAGRAM Receiver White On Off Remote Red Red White Thermopile Gas Control TPTH TH TPTH TP ACCESSORIES Purchase these fireplace accessories from your local dealer If they can not supply these accessories either contact your near est Parts Central see ...

Страница 22: ...B3924NR and CGB3930NR ILLUSTRATED PARTS BREAKDOWN CGD3924NR 7 16 16 17 25 16 3 2 1 4 11 21 10 9 12 15 8 19 18 20 6 14 5 13 27 26 26 RE MOTE OFF ON 22 23 24 O F F P I L O T O N H I L O O F F P I L O T O N H I L O AU TO MA N OF F ST AT US ON LO HI TE MP 20 ...

Страница 23: ...02772 01 Burner 1 13 099387 12 Pilot Tube Valve to regulator 1 14 103781 01 Gas Control Valve 1 15 103345 01 Lower Bracket 1 16 M11084 38 Screw 8 x 38 7 17 102775 06CK Painted Base Assembly 1 18 098271 07 Ignitor Cable 1 19 102445 01 Piezo Ignitor 1 20 103823 01 Remote Set Incl Transmitter 1 21 104099 01 Heat Shield 1 22 098304 01 Screw 2 23 103784 02 Flame Adjustment Knob 1 24 103784 01 Off Pilot...

Страница 24: ...R and CGB3930NR ILLUSTRATED PARTS BREAKDOWN CGB3924NR CGB3930NR 28 16 16 17 25 16 5 4 1 2 3 11 21 10 9 12 15 8 19 18 20 7 14 6 13 27 26 26 RE MOTE OFF ON 22 23 24 O F F P I L O T O N H I L O O F F P I L O T O N H I L O AU TO MA N OF F ST AT US ON LO HI TE MP 20 ...

Страница 25: ...CK 102775 06CK Painted Base Assembly 1 18 098271 07 098271 07 Ignitor Cable 1 19 102445 01 102445 01 Piezo Ignitor 1 20 103823 01 103823 01 Remote Set Incl Transmitter 1 21 104099 01 104099 01 Heat Shield 1 22 098304 01 098304 01 Screw 2 23 103784 02 103784 02 Flame Adjustment Knob 1 24 103784 01 103784 01 Off Pilot On Knob 1 25 M12461 26 M12461 26 Screw Hex Slt Wsr 10 32 x 38 4 26 100609 01 10060...

Страница 26: ... Main Street Kansas City MO 64108 KS MO AR 816 842 3911 East Coast Energy Products 707 Broadway W Long Branch NJ 07764 732 870 8809 1 800 755 8809 Tarantin Tank Co P O Box 6129 Freehold NJ 07728 908 780 9340 1 800 922 0724 Dayton Hardware P O Box 275 North Dayton Station Dayton OH 45404 All States 937 258 3721 OH 1 800 762 3426 Halco Enterprises 208 Carter Drive Unit 21 West Chester PA 19382 610 4...

Страница 27: ...____________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ ___________________________________________________________________________________________...

Страница 28: ...ch other costs related to repairing a defective heater will be the responsibility of the owner TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJURISDICTIONTHATGOVERNSTHESALEOFTHE PRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO 2 YEARS ON ALL...

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