
MAINTENANCE
We recommend periodic cleaning. Over time these components can become dirty or full of debris. This can result in lack of
cooling or can limit the capabilities of the fixture.
Lens:
Clean the front Lexan® as required using window cleaner or mild
soap and water. Dry with a quality paper towel to avoid scratches or streaks.
Mounts/Fasteners:
Check annually for
tightness and security to avoid damage to the fixture and possible liability.
TROUBLESHOOTING
If problems occur during usage, unplug the product immediately and email
Replacing a Failed Fixture:
“Hot Swapping” a fixture is not allowed. If a fixture needs to be replaced, the steps are to:
1.
Disconnect the DMX
input
at the junction box of the fixture needing replacement, THEN disconnect DMX
output
2.
Replace fixture
3.
Reconnect AC
negative
, THEN AC
positive
4.
Reconnect DATA
output
, THEN DATA
input
5.
Reconnect power and make sure the replaced fixture and the entire system is in working order
If fixture does not light, check if:
•
Electrical power is not connected.
•
Electrical power is less than specific voltage.
•
Electrical power is greater than specified voltage.
If fixture does not respond to DMX control signal, check if:
•
DMX control device and RGBW are addressed differently.
•
DMX cable is damaged.
•
DMX control device is disconnected or not operating.
•
DMX device needs to be restarted.
•
LED fixture was not restarted after address change.
•
Restart fixture.
If the fixture is not responding to DMX, check if:
•
DMX addressing is incorrect: Check Control Panel and unit addressing.
•
The wrong polarity settings may be on the controller: Check polarity switch settings on the controller.
•
DMX cables may be loose: Check cable connectors.
If DMX control operation flickers or is intermittent, check if:
•
RGBW fixture or final DMX device in daisy chain is not terminated.
•
DMX cable is damaged.
•
DMX control device is operating at less than 25Hz.
If there is a loss of signal, check if:
•
Non-DMX cables are being used: Use only DMX compatible cables
•
Signals are bouncing: DMX terminator is not installed as suggested.
If output is less than normal, check if:
•
Environment temperature may be in excess of 114°F/45°C.
•
Lens may be damaged or dirty.
•
DMX control or RGBW channels may be set at low level.
800.595.6302 coloronix.com
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