TROUBLESHOOTING
Possible malfunctions are given in table below.
SYMPTOM
CAUSE
Will not heat / No operation indicator
Check that power is connected and switched on
Heater smells when first used.
This is caused by oil or dust left over from the manufacturing
process and will stop after a short time
Faint smell for short periods
after turning on the heater
This is normal and should stop after a short time
Heater smells when turned on after
periods of no use
Build up of debris and dust on the heater, Switch the heater off
and allow it to cool down and then clean
Clinking noises when heater is
turned on and after being turned off
This is expansion and contraction noises of the heaters metal
components and is normal
Poor heating performance
Exposure to extreme ambient conditions such as high winds /
excessively cold temperatures can lower the heating
performance of an outdoor installation
When to contact the authorized service or seller
There are no user serviceable parts in this appliance, only an authorised person can such as a qualified e
lectrician can service or maintain this appliance.
SYMPTOM
CAUSE
There is a burning smell and or
strange sounds (other than normal
expansion and contraction noises)
coming from the unit
Turn off the heater, and contact seller.
When associated circuit breaker
(safety, ground) is thrown or a fuse is
blown
Turn off the heater, and contact your authorized electrical
installer
Incorrectly sized installation, contact your authorized
electrical installer
Poor heating performance
Faulty heater element, turn off the heater, and contact seller
Will not heat / No operation indicator
Check that power is connected and switched on, if still faulty,
turn off the heater, and contact seller
