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10

After Sales Support

1300 663 907

 

Model Number 

 

HE414092

[email protected]

Troubleshooting

Repair and Refurbished Goods

or Parts Notice

Unfortunately, from time to time, faulty products are manufactured which need to be returned 

to the Supplier for repair.
Please be aware that if your product is capable of retaining user-generated data (such as files 

stored on a computer hard drive, telephone numbers stored on a mobile telephone, songs 

stored on a portable media player, games saved on a games console or files stored on a USB 

memory stick) during the process of repair, some or all of your stored data may be lost. 

We recommend you save this data elsewhere prior to sending the product for repair.

You should also be aware that rather than repairing goods, we may replace them with 

refurbished goods of the same type or use refurbished parts in the repair process.  

Please be assured though, refurbished parts or replacements are only used where they 

meet ALDI’s stringent quality specifications. 

If at any time you feel your repair is being handled unsatisfactorily, you may escalate your 

complaint. Please telephone us on 1300 663 907 or write to us at:

Winplus Australasia
PO BOX 537

Bayswater Business Centre

Bayswater, VIC 3153

Winplus Help Desk 1300 663 907

(Operating Hours: Mon-Fri 08:30AM to 6:00PM)
[email protected]

www.winplus.com.au

BIG BUTTON CORDED PHONE WITH SOS

AFTER SALES SUPPORT

YEAR

 

WARRANTY

1

MODEL: HE414092 PRODUCT CODE:  49101   03/2015

[email protected]

1300 663 907

AUS

Problem

Solution

Why are there no missed incoming calls listed? •  If you do not have Call Display activated on 

your phone line you will not be able to see 

a list of recent missed calls

My Remote Control isn’t working

•  Check the red LED lights up when a button 

is pressed.  If it does not light up, check the 

battery.

How do I change the ring tone?

•  The ring tone cannot be changed

The LCD screen is dim

•  The batteries may be running low and may 

need to be changed.

Can I use a power adaptor to power the 
phone?

•  Yes, the unit will accept a 9V DC power 

adaptor (not included)

Will the phone work if the batteries run out?

•  Yes, the phone will still work as long as it is 

connected to an active phone line. Certain 

functions will not work, such as the SOS 

Remote and Loudspeaker.

Why is my line fuzzy?

•  If you have an ADSL internet connection 

sharing the phone line, an ADSL filter may 

be required.

How do I re-pair my SOS Remote?

•  Press and hold the PAIR button on the Base 

Unit for 3 seconds to enter Pairing Mode.

•  Press any button on the remote control to 

pair the SOS remote.  Success will appear 

on the Base Unit.

What happens if my batteries run out?

•  To prevent loss of functions when batteries 

run out, please use an AC/DC adaptor (not 

supplied). 

Specifications: 

Output: 9V DC 300mAh 

Centre positive pin 

Tip size: 5.5mm (outside) 2.0mm (inside)

Why do menu functions 3 to 8 not work?

•  Certain functions on this model are not 

supported in the firmware. Functions for 

PABX systems do not apply for this model.

HE414092 - Home Phone with SOS Manual.indd   10

21/01/2015   9:45 am

Содержание HE414092

Страница 1: ...INSTRUCTION MANUAL Model Number HE414092 BIG BUTTON CORDED PHONE WITH SOS STAY IN TOUCH HE414092 Home Phone with SOS Manual indd 1 21 01 2015 9 45 am...

Страница 2: ...t 2010 and similar state and territory laws Our goods come with guarantees that cannot be excluded under the Australian ConsumerLaw You are entitled to a replacement or refund for a major failure and...

Страница 3: ...of this kind should never be subjected to moisture or extreme temperatures There are no user serviceable parts inside this product Do not repair the unit yourself If your device is not functioning cor...

Страница 4: ...djusting the Speaker Volume 7 Adjusting the Ringer Volume 7 Setting the Quick Memory Buttons M1 M2 or SOS 7 Instructions 8 Deleting a Quick Memory 1 2 or SOS Number 8 Setting up the SOS Remote Control...

Страница 5: ...he Cocoon Big Button Corded Phone with SOS Remote The large button design features easy to read numbers and letters and a flashing light when ringing makes it ideal for the visually or physically impa...

Страница 6: ...anel SOS Remote Top View 1 DC Input 2 Ringer Volume Switch 3 Telephone Line In 4 Speaker Button 5 LED 6 SOS Button 1 Handset with Cable 2 LCD Screen 3 Memory SOS Quick Dial Buttons 4 Number Keypad 5 L...

Страница 7: ...ng the number keypad 3 Hang up the handset once you have finished the call Using the Handsfree Speaker 1 Press the Loudspeaker button 2 Dial the phone number using the number keypad 3 Press the Loudsp...

Страница 8: ...the SOS Number 1 Ensure you have programmed a phone number to the SOS button per the instructions on page 7 2 When the headset is hung up press the SOS button on the remote to activate the loudspeaker...

Страница 9: ...ur outgoing calls list 2 Press the UP arrow to scroll through outgoing calls 3 The previous 18 outgoing calls will be cycled 4 Press the BACK button to call back the selected record 5 Press the DEL ke...

Страница 10: ...hone work if the batteries run out Yes the phone will still work as long as it is connected to an active phone line Certain functions will not work such as the SOS Remote and Loudspeaker Why is my lin...

Страница 11: ...ther than repairing goods we may replace them with refurbished goods of the same type or use refurbished parts in the repair process Please be assured though refurbished parts or replacements are only...

Страница 12: ...HE414092 Home Phone with SOS Manual indd 12 21 01 2015 9 45 am...

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