H4
Audio error
Follow the steps in
the Other problems
section.
H4 will reappear after five
seconds if there is still no
sound.
H5
Program
corrupted
Use a different program
on your processor if
possible.
Contact your clinician
who will check your
corrupted program(s).
H5 will remain on the
display if all four programs
are corrupted.
H5 will flash briefly if only
some of your programs
are corrupted (for
example you may be able
to use P3).
H6
Implant ID
(incorrect implant
detected by your
processor)
Place your processor
on the correct implant.
H6 will remain on
the display until your
processor is placed on the
correct implant.
H6 will be cleared if you
press any button on your
processor.
Note: If you are using the
Bodyworn Controller it
will also beep four times if
public tones are enabled.
* Refer to the Changing batteries section for further information.
Private and public tones
Private and/or public tones indicate when a particular function
of your processor has been used. Tones can only be activated or
adjusted by your clinician.
To stop either the private or public tone, press any button.
If you have difficulty hearing the private tone, ask your clinician to
adjust it at your programming session.
Private tones
The private tone is heard by you and by nobody else. It can be used
with each type of controller. Private tones can only be heard if your
clinician activates them for a particular program. There are two types
of tones: high pitched and low pitched.
High-pitched tones are heard when:
•
Your Processor completes a function
•
The buttons are locked or unlocked
58 - Nucleus Freedom User Manual
© Cochlear Limited 2014
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