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Troubleshooting
Ensure that the headphones are attached securely
to the player.
The player will not play my music file.
Ensure that the file is in a compatible format.
The file may be copy-protected and you no longer
have authorization to play this file. If you feel this is
in error, please contact the service from which you
downloaded the file.
The LCD characters are corrupted or something is
wrong with the display.
Ensure that the correct menu language has been set.
Reset the player (use a paper clip to gently press the
Reset button on the rear of the player) and try again.
The player has malfunctioned.
Reset the player (use a paper clip to gently press the
Reset button on the rear of the player) and try again.
Try updating the player’s firmware. Please refer to
the Firmware Upgrades section of this manual for
instructions.
