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The player will not play my music file.
Ensure that the file is in a compatible format (MP3, WMA).
The file may be copy-protected and you no longer have authorization to play
this file. If you feel this is in error, please contact the service from which you
downloaded the file.
The LCD characters are corrupted or something is wrong with the display.
Ensure that the correct language has been selected.
Remove and replace the battery.
I cannot transfer files to the player.
Ensure that your computer is running a supported operating system.
If you are running Microsoft Windows 98 SE, ensure that the USB driver has
been properly installed.
Ensure that the supplied USB cable is securely attached to the player and the
PC, or try using another USB cable.
If you have connected the player through a USB hub, try connecting the player
directly to your computer.
Ensure that the player’s memory capacity is not full.
The player has malfunctioned.
Remove and replace the battery.
Try updating the player’s firmware. Please refer to the Firmware Upgrades
section of this manual for detailed instructions.
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trouBlEsHootInG
