Warranty terms and conditions
TECHNICAL PASSPORT
The manufacturer guarantees compliance of the supply and exhaust
ventilation systems with CLIMTEC heat exchanger with the requirements of these
technical specifications, provided that the customer complies with the conditions
of transportation, storage, installation and operation established by the technical
conditions.
The warranty period of operation of supply and exhaust ventilation systems
with CLIMTEC heat exchanger is 24 months from the date of sale.
The warranty shelf life of recuperators in manufacturer’s packaging is 12
months from the date of shipment to the customer. In the absence of a mark on
the date of sale of the product, the warranty period is calculated from the date of
manufacture.
Claims for the quality of the goods can be made during the warranty period.
The decision to replace or repair the product is made by the service center.
The replaced product or parts thereof resulting from the repair become the
property of the service center.
The costs associated with the dismantling, installation and transportation of
the defective product during the warranty period are not compensated to the
Buyer.
In case of unreasonable claims, the costs of diagnostics and examination of
the product are paid by the Buyer.
Products are accepted for warranty repairs (as well as for returns) fully
equipped.
The manufacturer has the right, without prior notice, to
make changes to the product that do not impair its
technical characteristics, but is the result of constant
improvements of its design or production technology
Passport is designed in accordance with the requirements of GOST 2.601
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