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powered down 30 seconds

after the button is pressed

for 5 seconds.

Press once

Activate alarm

Press and hold for 5 seconds
during a Guard Time

Cancel alarm

Press once when Base is
ringing

Pick up incoming call of Base

Press and hold for 5 seconds
during a call

Terminate the call

Press and hold for 8 seconds
in normal mode

Enter RF device learning mode

Press once in learning mode

Exit learning mode

Press twice in learning mode

Remove all learnt device

3. Microphone

4. LED (Blue)

Mobile Lite is inserted

OFF

Mobile Lite removed

1 Flash every 3 seconds

Low Battery

1 Flash every 2 seconds

In learning mode

4. LED (Amber)

1 Flash every 3 seconds

Cellular Network fault

All LEDs On

During Remote Update

5. Power LED (Green)

AC power connected

OFF

AC power disconnected

6. Volume Adjustment

Button

Press

–

Increase or decrease volume

Press and hold the + and

–

keys while supplying power to
Base 15

Factory Reset

7. Lock release button

Press this button

Open the bounce cover of Mobile
Lite slot

8. Bounce Cover of

Mobile Lite Slot

9. Speaker

10. Mobile Lite Slot

11. Battery Switch

Slide the battery switch to ON
position.

The backup battery will be
charged when AC power is
connected and serve as a backup
power source when AC power is
missing.

12. DC Jack

Connect to an AC-DC 12V/1A
switching power adapter.

13. USB Type C Port

Connects to a programming
USB Cable

For programming

14. Micro SIM Card Slot

Содержание Mobile Mates R15 Slim

Страница 1: ...Mobile Mates Smart Care System 4G LTE PERS Locator Installer s Guide Dec 14 2020...

Страница 2: ...GRAMMING 11 3 6 1 Programming Mobile Lite Slim 11 3 6 2 Programming Base 15 12 3 7 SOFTWARE INSTALLATION FOR PC PROGRAMMING 14 3 7 1 Installing USB Driver 14 3 7 2 Installing PC Programming Tool 14 4...

Страница 3: ...Mode 68 6 1 5 3 Speech Reporting Method 69 6 1 5 4 Report Sequence 70 6 1 6 Sleep Mode 72 6 1 7 Usage Recommendation for Fall Detection R15 R18 only 73 6 1 8 Voice Prompts 74 6 2 BASE 15 75 6 2 1 Ans...

Страница 4: ...ers self awareness and reporting events via Speech SMS and IP protocols to directly communicate with the monitoring centers The Mobile Lite Slim Medical Alarm covers the following models Name Cellular...

Страница 5: ...2 1 2 What s in the Box Your Mobile Mates package includes the following items Items Mobile Lite Slim Lanyard Belt Clip Base 15 Base Adaptor...

Страница 6: ...tatus 3 Bottom LED Amber 1 Flash every 3 seconds Cellular Network fault 4 Active Button Plug Mobile unit into base To turn on the unit exits sleep mode Press and hold for 5 seconds To turn on the unit...

Страница 7: ...g mode Exit learning mode 5 Speaker 6 SIM Card Cover Fixing Screw 7 SIM Card Cover 8 Micro SIM Card Slot Base 15 Button LED Component Behavior Function Indication 1 White Backlight Dimly lit Idle norm...

Страница 8: ...learning mode 4 LED Amber 1 Flash every 3 seconds Cellular Network fault All LEDs On During Remote Update 5 Power LED Green ON AC power connected OFF AC power disconnected 6 Volume Adjustment Button P...

Страница 9: ...ired to connect to a wall outlet Be sure only to use an adapter with the appropriate AC voltage rating to prevent component damage A DC 12V output and 1A Switch power adapter is generally used to powe...

Страница 10: ...G Only a Micro SIM card can fit in the SIM card slot If you don t have the right SIM size please contact your service provider for a replacement SIM card or use a SIM card adapter to convert your SIM...

Страница 11: ...he lanyard around the neck of the user Removal Press the button to release the hook and remove the lanyard 3 3 Mobile Lite Belt Clip and Attachment Attachment Hook the the belt clip onto the Mobile Li...

Страница 12: ...ction function is enabled for Mobile Lite R15 18 please use the lanyard to wear Mobile Lite unit on the neck and let it hang in front of the chest so that Fall Sensor can be effectively triggered Plea...

Страница 13: ...ion where you wish to place the Base with degreaser Step 5 Remove the paper backing of the double sided adhesive pad on the back of the Base Step 6 Place the Base at the desired locaiton and press fir...

Страница 14: ...nd Programming Micro USB are sold separtely The USB end of programming cable is larger than the regular cable Always use the Programming micro USB cable for connecting CT 6 to computer Never use a reg...

Страница 15: ...ing Tool for programming the Base 15 follow the hardware installation steps below Step 1 Connect Programming USB Type C Cable to the USB Type C port at back of the Base 15 Step 2 Insert the programmin...

Страница 16: ...13 Programming USB Type C Cable Regular USB Type C Cable...

Страница 17: ...Make sure Mobile Lite Slim Base 15 and the computer is connected properly please refer to 3 6 Hardware Installation Step 2 Please go to http www ftdichip com Drivers VCP htm Scroll down the webpage an...

Страница 18: ...ds to the device or using a PC Programming Tool 4 1 PC Programming Tool Programming Mobile Lite For system setting programming with PC Programming Tool software via USB port follow instruction below S...

Страница 19: ...he USB Driver the USB port connected to Mobile Lite Baud rate 115200 Data 8 Parity None Stop 1 FlowCtrl None Step 3 Read Configuration To start configuring Mobile Lite settings click on Open A Read co...

Страница 20: ...ear to indicate the PC Programming Tool is no longer displaying Mobile Lite s current configuration To access Current Setting again click on Read Default When Default is selected the PC Programming To...

Страница 21: ...all the Write buttons to make sure all settings are programmed into Mobile Lite Profile Manager Click on Profile Manager to manage the profiles Delete Profile Select a profile and click on Delete Pro...

Страница 22: ...The APN setting must be completed for Mobile Lite to report events via cellular network Click APN to set APN Name APN User and APN Password and click Write to confirm APN Name The name of an access p...

Страница 23: ...eep as a reminder 2 Event Filter Select an event filter The event filter determines which events are reported to the selected Report Destination 3 Reporting Format Type Select a reporting format The r...

Страница 24: ...number and open two way voice communication directly Speech reporting is for Emergency Event only Status event will not be sent via speech Please note that Location info cannot be sent via Speech It i...

Страница 25: ...des and location information over mobile network TCP Protocol in SIA2 format SIA over IP Mobile Lite reports digital SIA event codes and location information over mobile network TCP Protocol SIA2 over...

Страница 26: ...thin the same group failed Mobile Lite will regard reporting to this Group unsuccessful From the example above suppose all report failed the report sequence would be 1 4 1 4 1 4 Reporting Cycle If mul...

Страница 27: ...starts another reporting cycle For Emergency event Mobile Lite will try reporting for up to three reporting cycles If going through three reporting cycles and all failed Mobile Lite will terminate re...

Страница 28: ...w 10 Low Temperature Warning Temperature rises over 10 after Low Temperature Temperature Restored Temperature rises over 35 High Temperature Warning Temperature drops below 35 after high Temperature T...

Страница 29: ...p a GeoFence area When GeoFencing is enabled Mobile Lite will check its location every 2 minutes If the user leaves the GeoFence area and is detected while Mobile Lite is checking its location it will...

Страница 30: ...oint may deviate slightly from the entered value However the actual position is affected very slightly Radius Enter the radius of the operational area with respect to the center of the operational are...

Страница 31: ...28 Step 4 The latitude and longtitude will be shown respectively Polygon Operational Area Select Polygon Range to set a Polygon shaped GeoFence area Up to 3 polygon operational areas can be set up...

Страница 32: ...oordinates consecutively from 1 2 3 4 and draw up a GeoFence area see Example below Do not cross any coordinate connections to prevent GeoFence area error Both Latitude and Longitude accept coordinate...

Страница 33: ...30 1 2 4 3...

Страница 34: ...can be canceled during guard time by pressing and holding the Active Button for 5 seconds After the Guard Time has expired Mobile Lite will begin report the alarm event cannot be cancelled after Guar...

Страница 35: ...me to the preset duration Callback Timer After an alarm is reported to all the reporting destinations and at least one of them is successful Mobile Lite will start a waiting period callback time to au...

Страница 36: ...ting down the time for the first Auto check in report Mobile Lite will send the first check in report according to the setting of Auto Check In Offset time Afterwards Mobile Lite will send reports acc...

Страница 37: ...e Access Code or not before it opens a full duplex Two way communication Incoming Call Check Access code When set as Disable Mobile Lite will auto answer an incoming call and open a full duplex Two wa...

Страница 38: ...ce for location identification or using last acquired GPS location if there is any GPS function is only turned on when no Wi Fi hotspot data is obtained Mobile Lite will disregard Last location if it...

Страница 39: ...ber s programmed in this function The device will match the numbers starting from the last digit For example if a number string 321 is programmed the device will instantly pick up any call that has a...

Страница 40: ...g sensors Click on the device entry you wish to delete from the Device List and then click the Delete Sensor button 4 1 8 Miscellaneous Click on the Misc tab to program miscellaneous options Signal St...

Страница 41: ...te Step 1 Click Firmware Step 2 Select the firmware update speed from the drop down menu The shorter the time the faster the update speed however some computer may not be able to support high update s...

Страница 42: ...ll be displayed in a pop up window Step 4 Click on OK and the programming tool will read the settings of Mobile Lite again W WA AR RN NI IN NG G During updating process please DO NOT disconnect Mobile...

Страница 43: ...ep 1 Execute the programming tool The following configuration screen will be opened Step 2 Select the following settings in the top section of the configuration screen and click Open Port Select the C...

Страница 44: ...urrent Base 15 setting will be displayed Click on different tabs to see and edit Mobile Lite functions 4 2 1 Profile The Profile function allows you to create and edit different setting profiles which...

Страница 45: ...e this profile to return Base 15 to its default setting New Profile To create a new profile click on New Profile A pop up window will prompt you to enter a profile name After entering a profile name t...

Страница 46: ...43 Delete Profile Select a profile and click on Delete Profile A pop up window will ask you to confirm the selection Select Yes to delete the profile or No to return to the previous page...

Страница 47: ...PN The APN setting must be completed for Base 15 to report events via cellular network Click APN to set APN Name APN User and APN Password and click Write to confirm APN Name The name of an access poi...

Страница 48: ...15 will not report upon alarm activation and will emit 1 beep as a reminder 2 Event Filter Select an event filter The event filter determines which events are reported to the selected Report Destinati...

Страница 49: ...utilize Callback operation Event Filter This parameter determines which events are reported to the selected Report Destination 3 options All Emergency and Status When an event is triggered it will be...

Страница 50: ...the sequence of reporting One Report Index can only be assigned to one Group Reporting within a Group If there are multiple Report Indexes programmed within a Group Base 15 will report according to th...

Страница 51: ...ugh all the Report Index within the group for 5 times Base 15 will start reporting to the next group When reporting to the second group succeeded Base 15 will terminate reporting If reporting to all t...

Страница 52: ...Base Condition SMS Text format Low battery status Base Low Battery Battery voltage restored Base Battery Restored Wakes up time Base Periodic Test Weak Signal strength from the Local Base Station Bas...

Страница 53: ...count down when the Help Button of Base 15 is pressed If a false alarm is triggered it can be canceled during guard time by pressing and holding the Help Button for 5 seconds After the Guard Time has...

Страница 54: ...stem will disconnect the call automatically Press DTMF 9 on Mobile Lite to terminate the call When callback timer is up the system will automatically exit the waiting mode and return to idle mode Call...

Страница 55: ...stablished initially for Speech Reporting The call recipient can enter DTMF keys to change communication types please refer to 6 5 Alarm Activation for more details Speaker Volume Level Adjust the spe...

Страница 56: ...utton to end call Enable When enabled pressing the Active Button of RF device WTR Fall Sensor or PB once will end two way communication Disable When disabled pressing the Active Button of RF device wi...

Страница 57: ...Users can use the Add Sensor function to include sensors into the Base Click on the Add Sensor button Enter the Sensor ID the barcode on the back of the sensor A sensor ID is a combination of digits 1...

Страница 58: ...nal strength The IMEI number of GSM module will be displayed on the right side of GSM signal strength Reboot Base Click Reboot Base to reboot the Base This will not remove any programmed parameters on...

Страница 59: ...tep 3 Select the provided firmware in your computer A small window will pop up with the message Read file OK Click on the OK button and the update process will start Total elapsed time will be display...

Страница 60: ...position of the command is completed You can send the command to Mobile Lite now N NO OT TE E If the SMS message text format of your mobile phone is not English please change it to English for SMS rem...

Страница 61: ...the pendant to indicate it has learned in the pendant Step 3 Repeat Step 2 3 to learn in all devices device learnt in will be assign from Zone 1 to 20 in sequence If Mobile Lite has already learnt in...

Страница 62: ...it has learned in the pendant Step 3 Repeat Step 2 3 to learn in all devices device learnt in will be assigned from Zone 1 to 15 in sequence If the Base has already learnt in 15 devices it will emit...

Страница 63: ...ID Mobile Lite will instantly pick up the call without checking Access Code Press a DTMF key for over 1 second to enable a designed shortcut function Enter 1 to talk only Enter 2 to open two way voice...

Страница 64: ...an alarm When an alarm is activated Mobile Lite will also report its location info along with the alarm event For IP SMS Reporting During two way communication following a successful IP report Mobile...

Страница 65: ...to the CMS the location function will be turned off 6 1 4 GeoFencing The installer can setup a GeoFence area for the user to do everyday activity When GeoFencing is enabled Mobile Lite will check its...

Страница 66: ...Help call in progress during guard time During guard time the user can cancel the alarm reporting by pressing the Active Button of Mobile Lite for 5 seconds or pressing the Active Button of the learnt...

Страница 67: ...tivated to send alarm report it will begin to check last position while acquiring new Location If new location cannot be acquired by the time Guard Time ends Mobile Lite will send report with last loc...

Страница 68: ...with location info via the previously successful IP channel Mobile Lite will keep updating and reporting location info every minute in event 100 101 120 before two way communication ends Example 1 If...

Страница 69: ...cation data stored or it is older than 8 hours Mobile Lite will disregard it and send report event code 100 101 120 without location After new position is acquired Mobile Lite will follow up with anot...

Страница 70: ...d If new position is acquired under two way communication following a successful IP report Mobile Lite makes report CID 100 101 120 via the successful IP channel with location coordinates During the t...

Страница 71: ...during the callback period The caller can use the following DTMF commands to control the call Enter 1 for talk only mode Enter 2 for two way voice communication Enter 3 for listen in only mode Enter 9...

Страница 72: ...shortcut function will also be executed along with the communication time reset At 20 and 10 seconds before the communication time expires Mobile Lite will emit 1 beep via the telephone handset to ale...

Страница 73: ...trying within the same group failed Mobile Lite will regard reporting to this Group unsuccessful From the example above suppose all report failed the report sequence would be 1 4 1 4 1 4 Reporting Cyc...

Страница 74: ...wait for 5 minutes After 5 minutes Mobile Lite will retry as it starts another reporting cycle For Emergency event Mobile Lite will try reporting for up to three reporting cycles If going through thr...

Страница 75: ...ring Sleep Mode and Cellular module will be powered down in 30 seconds The user can only program Mobile Lite for the duration using PC Programming Tool As the cellular module is also disabled SMS comm...

Страница 76: ...round clavicle or too long below sternum is likely to cause false trigger or no response B Mobile Lite being worn inside a chest pocket will lead to non detected condition Carefully place the Mobile L...

Страница 77: ...pendant is pressed 2 Help call in progress Plays every 2 3 seconds during guard time 3 Help call cancelled Plays once when pressing the Active Button of Mobile Lite for 5 seconds during guard time 4 A...

Страница 78: ...tion Enter 3 to listen in only Enter 9 to hang up You can also put the handset back to the base cradle to end the call Press the Base 15 s Help Button for 5 seconds or press the learnt in RF device WT...

Страница 79: ...all recipient picks up the call the Base will stop beeping It will start emitting confirmation beeps again when reporting is resumed e g report to the next report destination 6 2 2 1 Callback Mode Aft...

Страница 80: ...ng It will establish a two way voice communication between the call recipient and Base 15 user If Mobile Silent is enabled on Base 15 a Listen In only communication will be established instead The CMS...

Страница 81: ...s Group successful For example if Report Index 1 and 4 is assigned to Group 1 Base 15 will stop reporting if reporting to Index 1 is successful If reporting to Index 1 failed Base 15 will carry on rep...

Страница 82: ...st one successful report Example 1 if Groups 1 and 3 are programmed for Emergency reports and assuming NO successful report Group 1 Group 3 Wait 5 minutes Group 1 Group 3 Wait 5 minutes Group 1 Group...

Страница 83: ...seconds to enter exit Sleep Mode When Base 15 enters Sleep Mode all functions including the LED indicators will be disabled during this time After the Help Button is pressed for 5 seconds to enter Sl...

Страница 84: ...RF pendant is pressed 2 Help call in progress Plays every 2 3 seconds during guard time 3 Help call cancelled Plays once when pressing the Help Button of Base 15 for 5 seconds during guard time 4 Alar...

Страница 85: ...epending on the reporting format Group 1 5 Type 0 Speech 10 CID_IP 11 CID_SIA_IP 12 SIA_IP 13 SIA_CID_UDP 14 SIA_UDP 18 AG_XML 20 CID_SIA2_IP 21 SIA2_IP 22 CID_SIA2_UDP 23 SIA2_UDP 30 SMS_CID 31 SMS_T...

Страница 86: ...r 2 Continuous GPS Report Interval 0 disabled 1 60 1 60 min s To set the CID event code for the red help buttons BTNEV BTNEV PROG 1111 100 To set the CID event code sent when Mobile Lite s red help bu...

Страница 87: ...Parameter 2 enter the location coordinates latitude and longitude respectively If 3 vertices are selected enter 3 sets of coordinates If 4 vertices are selected enter 4 sets of coordinates E g GEOFE P...

Страница 88: ...Enable disable Fall Detection function of Mobile Lite R8 R18 Disable 0 Enable 1 To set Fall sensor 3 sensitivity FSST FSST PROG 1111 1 To set Fall sensor 3 sensitivity Sensitivity 1 5 5 is the highes...

Страница 89: ...number 0 9 B F space Delimited for ACCT and MT MT Message Type This 2 digit sequence is used to identify the Contact ID message to the receiver It may be transmitted as either 18 preferred or 98 optio...

Страница 90: ...sent with event 100 When the Help Button of the Base is pressed Help Event set as 100 101 Personal Emergency emergency When the Active Button of Mobile Lite is pressed Help Event set as 101 Mobile Li...

Страница 91: ...rm event code first then follow up with event code 645 If location update failed during two way communication Mobile Lite will follow up with event code 645 to report updated location 646 Location Pos...

Страница 92: ...s N for North or S for South _ degrees The degree count is always a positive value P0 b d g t la c by includes the following information P0 the parameter will always show a 0 b stands for the battery...

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