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Troubleshooting

Overview 7 - 1

7

Chapter 7: Troubleshooting

Overview

Should you have any problems with your computer, before consulting your service representative, you may want
to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This
can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these
pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.
If all else fails, talk to your service representative. You should also make a record of what happened and what
remedies you tried.

Of course, if something goes wrong, it will happen at the most inconvenient time possible, so you should preview
this section just in case. If, after you’ve tried everything, and the system still won’t cooperate, try turning it off
for a few minutes and then rebooting. You will lose any unsaved data, but it may start working again. Then call
your service representative.

Содержание NB55TK1

Страница 1: ...V18 1 00 ...

Страница 2: ......

Страница 3: ...ublication This publication and any accompanying software may not in whole or in part be reproduced translated trans mitted or reduced to any machine readable form without prior consent from the vendor manufacturer or creators of this publication except for copies kept by the user for backup purposes Brand and product names mentioned in this publication may or may not be copyrights and or register...

Страница 4: ...um Liechtenstein Denmark Lux embourg Finland Netherlands France Norway Germany Portugal Greece Spain Iceland Sweden Ireland United Kingdom Cyprus Czech Republic Estonia Hungary Latvia Lithuania Malta Slovakia Poland Slov enia ErP Off Mode Power Consumption Statement The figures below note the power consumption of this computer in compliance with European Commission EC regulations on power consumpt...

Страница 5: ...owed to sell his product in the European market This product conforms to the essential requirements of the R TTE directive 1999 5 EC in order to attain CE Marking A notified body has determined that this device has properly demonstrated that the requirements of the directive have been met and has issued a favorable certificate of expert opinion As such the device will bear the notified body number...

Страница 6: ...o communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Incre...

Страница 7: ...t forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body Warning Use only shielded cables to connect I O devices to this equipment You are cautioned that changes or modifications not ex pressly approved by the manufacturer for compliance with the above standards could void your authority to ...

Страница 8: ...his equipment with a telephone line other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal...

Страница 9: ...kind of heating ele ment This is an electrical appliance If water or any other liquid gets into it the computer could be badly dam aged Do not expose the computer to any shock or vibration Do not place it on an unstable surface Do not place anything heavy on the computer Do not expose it to excessive heat or direct sunlight Do not leave it in a place where foreign matter or moisture may affect the...

Страница 10: ... and don t forget to save your work Remember to periodically save your data as data may be lost if the battery is depleted 5 Take care when using peripheral devices Do not turn off the power until you properly shut down all pro grams Do not turn off any peripheral devices when the computer is on Do not disassemble the com puter by yourself Perform routine maintenance on your computer Use only appr...

Страница 11: ...computer has been dropped or damaged do not touch the poisonous liquid if the LCD panel breaks If there is an unusual odor heat or smoke coming from your computer Bottom Cover Removal Warning Users should not remove any cover s and or screw s for the purposes of device upgrade as this may violate the terms of your warranty If you need to replace remove the hard disk RAM optical device etc for any ...

Страница 12: ...plug the power cord be sure to disconnect it by the plug head not by its wire Make sure the socket and any extension cord s you use can support the total current load of all the connected devices Before cleaning the computer make sure it is disconnected from any external power supplies i e AC DC adapter or car adapter Do not plug in the power cord if you are wet Do not use the power cord if it is ...

Страница 13: ...on or swelling however this is part of the battery s safety mechanism and is not a cause for concern Use proper handling procedures when using Polymer Lithium Ion batteries Do not use Polymer Lithium Ion batteries in high ambient temperature environments and do not store unused batteries for extended periods If you are working in areas of low temperature use the AC DC adapter to power the computer...

Страница 14: ...ntative or qual ified service personnel Keep children away from and promptly dispose of a damaged battery Always dispose of batteries carefully Batteries may explode or leak if exposed to fire or improperly handled or discarded Keep the battery away from metal appliances Affix tape to the battery contacts before disposing of the battery Do not touch the battery contacts with your hands or metal ob...

Страница 15: ...me computer models in this series come supplied with a light blue cleaning cloth To clean the computer case with this cloth follow the instructions below 1 Power off the computer and peripherals 2 Disconnect the AC DC adapter from the computer 3 Use a little water to dampen the cloth slightly 4 Clean the computer case with the cloth 5 Dry the computer with a dry cloth or allow it time to dry befor...

Страница 16: ...pters 6 Put the notebook in its carrying bag and secure it with the bag s straps 7 If you re taking any peripherals e g a printer mouse or digital camera pack them and those devices adapters and or cables 8 Anticipate customs Some jurisdictions may have import restrictions or require proof of ownership for both hard ware and software Make sure your papers are handy Power Off Before Traveling Make ...

Страница 17: ...data Pass your computer and disks around the devices Ask security officials to hand inspect them you may be asked to turn it on Note Some airports also scan luggage with these devices Fly safely Most airlines have regulations about the use of computers and other electronic devices in flight These restrictions are for your safety follow them If you stow the notebook in an overhead compartment make ...

Страница 18: ...arms wrists and hands in a relaxed position Your knees should be slightly higher than your hips Place your feet flat on the floor or on a footrest if necessary Use a chair with a back and adjust it to support your lower back comfortably Sit straight so that your knees hips and elbows form approximately 90 degree angles when you are working Take periodic breaks if you are using the computer for lon...

Страница 19: ...e following precautions Set the Windows Power Plans to turn the screen off after a few minutes of screen idle time Use a rotating moving or blank screen saver this prevents an image from being displayed too long Rotate desktop background images every few days Turn the monitor off when the system is not in use LCD Electro Plated Logos Note that in computers featuring a raised LCD electro plated log...

Страница 20: ...XVIII Preface ...

Страница 21: ...nd Operation VII Servicing IX Power Safety X Polymer Lithium Ion Battery Precautions XI General Battery Precautions XII Cleaning XIII Cleaning Instructions XIII Travel Considerations XIV Quick Start Guide Overview 1 1 Advanced Users 1 2 Beginners and Not So Advanced Users 1 2 Warning Boxes 1 2 Not Included 1 3 System Software 1 4 Design Differences 1 4 ...

Страница 22: ... Shortcuts 1 11 Function Keys Visual Indicators 1 12 Control Center 1 13 Flexikey Application 1 14 Front Rear Views 1 15 Right Views 1 16 Left Views 1 17 Bottom View 1 18 Windows 10 Start Menu 1 19 Right Clicking the Windows Logo In Start Menu 1 20 Start Menu Apps Tiles 1 21 Windows 10 Control Panel 1 23 Settings 1 24 Windows 10 Taskbar 1 25 Action Center 1 26 Video Features 1 27 ...

Страница 23: ...river Installation 2 2 Updating Reinstalling Individual Drivers 2 5 User Account Control 2 6 Windows Security Message 2 6 New Hardware Found 2 6 Driver Installation Procedure 2 7 Chipset 2 7 Video VGA 2 7 NVIDIA Video VGA 2 7 LAN 2 7 Card Reader 2 7 Touchpad 2 8 Intel HID Filter Driver 2 8 Control Center 2 8 MEI Driver 2 8 Audio 2 8 ...

Страница 24: ...y 3 4 Mouse Properties Control Panel 3 5 Mouse Touchpad Devices 3 7 Realtek Audio Console 3 14 Realtek Audio Console Main 3 15 Realtek Audio Console Speakers 3 16 Realtek Audio Console Microphone 3 17 Realtek Audio Console Device Advanced Settings 3 18 Power Management Overview 4 1 The Power Sources 4 2 AC DC Adapter 4 2 Battery 4 2 Turning On the Computer 4 3 Shutting the Computer Down 4 4 ...

Страница 25: ...ings Menu Power Controls 4 13 Battery Information 4 16 Battery Power 4 16 Power Slider Settings 4 17 Conserving Battery Power 4 18 Battery Life 4 19 New Battery 4 19 Recharging the Battery with the AC DC Adapter 4 19 Proper handling of the Battery Pack 4 20 Battery FAQ 4 21 Removing the Battery 4 25 Inserting the Battery 4 26 BIOS Utilities Overview 5 1 ...

Страница 26: ...stem Extended Memory Main Menu 5 7 MB Series BIOS Revision KBC EC firmware Revision Mac Address Main Menu 5 7 Advanced Menu 5 8 Advanced Chipset Control Advanced Menu 5 8 FlexiCharger Advanced Menu Advanced Chipset Control 5 9 Software Guard Extensions Advanced Menu Advanced Chipset Control 5 9 VT d Advanced Menu Advanced Chipset Control 5 10 Fast Boot Advanced Menu Advanced Chipset Control 5 10 S...

Страница 27: ...on Security Menu 5 16 Boot Menu 5 17 Boot Option Priorities Boot Menu 5 18 UEFI Boot Boot Menu 5 18 Exit Menu 5 19 Modules Overview 6 1 Setting Up SATA RAID Optane or AHCI Mode 6 2 AHCI Mode 6 2 Intel Optane 6 2 RAID 6 2 Intel Rapid Storage Technology Application 6 3 RAID Setup 2 PCIE SSDs UEFI Enabled 6 5 RAID Setup UEFI Disabled 6 11 Deleting a RAID Windows 10 6 15 Intel Optane Setup Procedure 6...

Страница 28: ...etooth Devices 6 32 Sound Blaster Cinema 5 6 33 Sound Blaster Cinema 5 Installation 6 33 Sound Blaster Connect Application 6 35 Intel Software Guard Extensions Driver 6 39 Intel SGX Driver Installation 6 39 Intel Speed Shift Technology Driver 6 40 Speed Shift Technology Driver Installation 6 40 Intel Rapid Storage Technology 6 41 IRST Driver Installation 6 41 Intel Rapid Storage Technology for Opt...

Страница 29: ...Troubleshooting Overview 7 1 Basic Hints and Tips 7 2 Backup and General Maintenance 7 3 Viruses 7 4 Upgrading and Adding New Hardware Software 7 5 Problems and Possible Solutions 7 7 Intel Optane Notes 7 15 Interface Ports Jacks Overview A 1 Ports and Jacks A 2 Card Reader A 2 DC In Jack A 2 HDMI Out Port A 2 Headphone Out Jack A 2 Microphone In Jack A 2 ...

Страница 30: ...Gen 2 Type A Ports A 4 1 USB 3 1 Gen 2 Type C Port A 4 Control Center Overview B 1 Control Center B 1 Flexikey B 1 Control Center Menus B 3 System Monitor B 4 Fan Speed Setting B 5 Basic Setting B 6 Power Modes B 6 Power Status B 7 Brightness B 7 PC Camera Touchpad Left Windows Key B 7 Sleep Hibernate Button B 7 ...

Страница 31: ...d All Keyboard Partial B 12 Keyboard Effects B 13 Extra Setting B 14 Flexikey Application B 15 Keyboard Settings Express Key B 20 Enabling Delay Time B 22 Keyboard Settings Launch App B 24 Keyboard Settings Express Text B 26 Keyboard Settings Disable B 28 Mouse Settings Express Key B 29 Enabling Time Record for Mouse Settings B 30 Mouse Settings Launch App B 31 Mouse Settings Express Text B 33 Mou...

Страница 32: ...y In Windows C 6 HDMI Audio Configuration C 8 Wireless Display C 11 Wireless Display Configuration C 12 NVIDIA Control Panel C 14 Customization Options C 18 Change Resolution C 22 HDCP Status C 23 Adjust Video Settings C 24 Configure Surround PhysX C 25 Set Digital Audio C 26 NVIDIA GeForce Experience C 27 Intel HD Graphics Control Panel C 28 Display Devices Options C 40 Attaching Other Displays C...

Страница 33: ... 2 BIOS D 2 Audio D 2 Keyboard Pointing Device D 2 Indicators D 2 Interface D 3 Card Reader D 3 Slots D 3 Communication D 3 Operating System D 3 Features Depends on Model Type D 3 Security D 3 Power Management D 3 Power D 4 Environmental Spec D 4 Physical Dimensions Weight D 4 ...

Страница 34: ...XXXII Preface ...

Страница 35: ...installation of the drivers and utilities essential to the operation or improvement of some of the computer s subsystems Chapter 5 An outline of the computer s built in software or BIOS Basic Input Output System Chapter 6 A quick guide to the computer s PC Camera Wireless LAN Bluetooth WLAN Combo Sound Blaster Audio and Intel modules some of which may be optional depending on your pur chase config...

Страница 36: ...tation more detailed descriptions of the functions setup and system controls are covered in the remainder of the User s Manual but do not worry if you do not understand every thing the first time Keep this manual nearby and refer to it to learn as you go You may find it useful to refer to the notes marked with a as indicated in the margin For a more detailed description of any of the interface por...

Страница 37: ...mputer and a hardware component e g a wireless network module It is very important that you install the drivers in the order listed in Table 2 1 on page 2 4 You will be unable to use most advanced controls until the necessary drivers and utilities are properly installed If your system hasn t been properly configured your service representative may have already done that for you refer to Drivers Ut...

Страница 38: ...s two different designs that vary slightly in style color and general appearance Note that though your computer may look slightly different from that pictured throughout this manual all ports jacks other than those indicated in the specification and general functions are the same for all the design styles see Appendix D for further details Windows OS Note that the information included on the follo...

Страница 39: ...ord to the AC DC adapter and leave it there for 6 seconds or longer Remove the adapter cord from the computer s DC In jack and then plug it back in again the battery will now be unlocked 3 Use one hand to raise the lid LCD to a comfortable viewing angle it is preferable not to exceed 135 degrees use the other hand to support the base of the computer Note Never lift the computer by the lid LCD 4 Pr...

Страница 40: ...in the dot ted lines above A colored LED key board is available as an option for this model 4 6 Wireless Device Operation Aboard Aircraft The use of any portable elec tronic transmission devices e g WLAN Bluetooth or 3G 4G aboard aircraft is usually prohibited Make sure any wireless modules are OFF i e the system is in Airplane Mode if you are using the computer aboard aircraft Use Fn F11 Airplane...

Страница 41: ...tem Table 1 1 LED Indicators Icon Color Description Orange AC DC Power is Plugged In Green The Computer is On Blinking Green The Computer is in Sleep Mode Orange The Battery is Charging Blinking Orange The Battery has Reached Critically Low Power Status Green The Battery is Fully Charged Green Airplane Mode is ON the WLAN Bluetooth Modules are OFF Green HDD Activity ...

Страница 42: ...e any standard USB key board The system will detect and enable it automatically Howev er special functions hot keys unique to the system s regular key board may not work Scr Lk Hold down the Fn Key and Scr Lk to enable scroll lock and check the LED indicator for status Numerical Play Pause Key Function Keys ScrLk NumLk Keys Fn Key Keypad Windows Logo Key Menu Application Key Special Characters Som...

Страница 43: ... you can use any standard USB key board The system will detect and enable it automatically Howev er special functions hot keys unique to the system s regular key board may not work Scr Lk Hold down the Fn Key and Scr Lk to enable scroll lock and check the LED indicator for status Numerical Play Pause Key Function Keys Scr Lk Key Fn Key Game Control Keys Num Lk Key Windows Logo Key Menu Application...

Страница 44: ...on to configure the settings see Keyboard Backlight LED Device for Illuminat ed Colored Keyboards on page B 10 Table 1 2 Main Keyboard LEDs for Illuminated Colored Keyboards Only Main Keyboard Colored LED Function key Combinations Fn Launch the Keyboard Backlight Application Fn Toggle the Keyboard Backlight LED On Off Fn Keyboard Backlight LED Low Fn Keyboard Backlight LED High Fn Toggle the Left ...

Страница 45: ... Taskbar Notification Area C Launch Cortana in listening mode D Toggle the Desktop E Launch File Explorer Quick Access tab Number 1 2 etc Launch an application from the taskbar numbered from left to right Windows Logo Keyboard Shortcut Use the Windows logo key D key com bination to switch be tween the Start screen and Windows Desktop Menu Application Keyboard Shortcut When the Desktop app is runni...

Страница 46: ...ators Keys Function Visual Indicators Fn Fan Control Toggle Automatic Full Power Fn Control Center Toggle see over Fn Play Pause in Audio Video Programs Fn Display Toggle Fn Touchpad Toggle Fn Brightness Decrease Increase Fn Turn LCD Backlight Off Press a key to or use Touchpad to turn on Fn PC Camera Power Toggle Fn Mute Toggle Fn Airplane Mode Toggle Fn For Backlight Keyboards Only Toggle Off Hi...

Страница 47: ...l Center gives quick access to frequently used controls and enables you to quickly turn the camera touch pad on off You can also configure the keyboard LED Device settings from the Control Center see Appendix B Figure 1 5 Control Center Control Center Access To run the Control Center press the Fn Esc key com bination or double click the icon in the notification area of the taskbar Close the Contro...

Страница 48: ...cros and to disable certain keys The application can also be used to configure the mouse buttons to create hotkeys for gaming etc All the configuration settings are retained under up to12 profiles to which the settings are applied Click Flexikey in the Control Center to launch the application see Appendix B for full details Figure 1 6 Flexikey Application Windows Key Fn P Keys Note that you can as...

Страница 49: ...Guide 1 Front Rear Views Figure 1 7 Front Rear Views 1 LED Power Indica tors 2 Vent Fan Intake Overheating To prevent your comput er from overheating make sure nothing blocks the vent s fan in take s while the comput er is in use 1 2 2 ...

Страница 50: ...it one way do not force them 1 3 4 2 5 Multi in 1 Card Reader The card reader allows you to use the most popular digital storage card formats MMC MultiMedia Card RSMMC SD Secure Digital Mini SD SDHC SDXC USB Ports This model includes 1 Type C and 2 Type A USB 3 1 Gen 2 ports and 1 USB 2 0 port The USB 2 0 port is the larger black port The Type A USB 3 1 Gen 2 ports are the larger blue colored port...

Страница 51: ... in Settings in Settings page C 6 or the P or Fn F7 page C 5 key combination It is recommended that you use the Windows controls to configure multiple displays In addition you can use any of the following to configure external displays attached to a particular port Mini Display Port 1 3 To configure an external display connected to Mini Display Port 1 3 use the NVIDIA Control Panel see NVIDIA Cont...

Страница 52: ...eplace re move the hard disk RAM optical device etc for any reason please contact your distributor supplier for fur ther information 1 Battery Information Always completely discharge then fully charge a new battery before using it Completely discharge and charge the battery at least once every 30 days or after about 20 partial dis charges 2 2 3 3 Overheating To prevent your comput er from overheat...

Страница 53: ...askbar in the lower left corner of the screen or by pressing the Windows Logo Key on the keyboard Figure 1 11 Windows Start Menu Desktop Windows Screens Note that the Win dows screens on the following pages are included as a basic guide and introduc tion to navigating around Windows 10 However note that these screens are al ways subject to change upgrade and redesign Check the Microsoft website fo...

Страница 54: ...Menu icon or use the Windows Logo Key X key combination to bring up an advanced Context Menu of useful features such as Apps and Features Power Options Task Manager Search File Explorer Device Manager Computer Management and Network Connections etc Figure 1 12 Right Click Windows Logo in Start Menu Right Click Icon ...

Страница 55: ...apps and many more will be installed as you add more applications etc Not all of these apps can fit on the screen so may need click and drag the handles at the edge of the screen to expand the menu in order to view all the apps you can use the scroll bar to move up and down the screen Figure 1 13 Expanding the Start Menu ...

Страница 56: ...programs to the Start Menu Right Click on a program s icon and select Pin to Start from the drop down menu To remove an app or program from the Start Menu right click the icon and select Unpin from Start You can use the same method to pin apps pro grams to from the taskbar select pin to taskbar unpin this program from the taskbar Figure 1 14 Pin to Start Unpin from Start ...

Страница 57: ...pen the Control Panel The Control Panel can be accessed in a number of ways in Windows 10 Figure 1 15 Windows 10 Control Panel Access Select Control Panel under the Windows System item in the Start Menu Type Control Panel into the Search box in the taskbar and click on the icon when it pops up You can pin the Con trol Panel tile to Start or taskbar ...

Страница 58: ...e Start Menu and also as an App gives you quick access to a number of system settings control panels allowing you to adjust settings for System Devices Network internet Personalization Apps Accounts Time language Gaming Ease of Access Privacy and Update security Figure 1 16 Settings ...

Страница 59: ... the taskbar in the bottom right of the screen Some of the Control Panels and appli cations referred to throughout the course of this manual can be accessed from here Figure 1 17 Taskbar You can pin unpin apps to from the taskbar in much the same way as you can to the Start screen see Pining Unpinning Apps Programs to from the Start Menu on page 1 22 Taskbar Taskbar Pinned Programs and Apps Notifi...

Страница 60: ...Center appears as a vertical panel on the right side of the screen when you swipe in from the right or click the button in the notification tray This gives you access to commonly needed functions like Network All Settings Airplane Mode and Project etc Figure 1 18 Action Center ...

Страница 61: ... Win dows logo key on your keyboard and the P key Microsoft Hybrid Graphics Your computer will feature Microsoft Hybrid Graphics switchable graphics technology This seamless tech nology is designed to get best performance from the graphics system while allowing longer battery life without having to manually change settings The computer s operating system and some applications will automati cally s...

Страница 62: ...information see Appendix C You can also access the control panel by right clicking the desktop and selecting In tel R Graphics Properties NVIDIA Control Panel All external and internal displays can be configured from Windows by using System Display control panel in Settings in Settings page C 6 or the P or Fn F7 page C 5 key combination It is rec ommended that you use the Windows controls to con f...

Страница 63: ...Settings 2 Adjust the settings for Brightness and color Scale and layout Resolution and Orientation from the menus 3 When and external display is attached you can arrange the display configuration from the Multiple Displays menu and arrange the configuration from Select and rearrange displays 4 Click Apply to save any changes made Figure 1 20 Display Settings ...

Страница 64: ...Start Guide 1 To access the NVIDIA Control Panel 1 Right click the desktop and select NVIDIA Control Panel Figure 1 21 OR 2 Double click the icon Figure 1 21 in the Windows control panel Figure 1 21 NVIDIA Control Panel 1 2 1 2 ...

Страница 65: ...D Graphics Control Panel 1 Right click the desktop and select Intel R Graphics Settings from the menu OR 2 Click the icon in the notification area of the Desktop taskbar and select Intel R Graphics Settings from the menu Figure 1 22 Intel HD UHD Graphics Control Panel ...

Страница 66: ...ettings 1 Windows 10 has minimum screen resolution requirements 2 Right click a blank area of the Desktop and select Display Settings 3 Adjust the Resolution to make sure that it is at least 1024 768 although preferably 1366 768 or above Figure 1 23 Display Resolution ...

Страница 67: ... or Restart you can also add Hibernate Sleep to the menu see page 1 34 To fully control all the power options including Hibernate mode go to the Power Options control panel and configure the power button sleep button and lid to perform the function selected Figure 1 24 Shut Down Restart Using the Power Button 1 Go to the Start Menu 2 Click the Power button 3 Select the power state required from th...

Страница 68: ...ge a password Task Manager and Switch User If you click the Power icon in the lower right corner of the screen a power management option menu appears to display Sleep Hibernate Shut down and Restart Adding Hibernate Sleep to the Power Men 1 Go to the Power Options Hardware and Sound control panel or go to Windows Settings Power sleep Additional power settings 2 Click Choose what the power buttons ...

Страница 69: ...e drivers and utilities necessary for the proper operation of the computer Ta ble 2 1 on page 2 4 lists what you need to install and it is very important that the drivers are installed by the method outlined in this chapter and in the order indicated Note that the information on the following pages is for Windows 10 64 bit only Module Driver Installation The procedures for installing drivers for t...

Страница 70: ...ice Drivers Utilities User s Manual disc into an attached DVD drive 2 Click the message Tap to choose what happens with this disc 3 Click Run autorun exe 4 Click Install Drivers button or Option Drivers button to access the Optional driver menu Figure 2 1 Drivers Installer Screen 1 ...

Страница 71: ...installed in this order which is the same as that listed in the Drivers Installer menu below 6 Click to select the driver you wish to install you should note down the drivers as you install them 7 Follow the instructions for each individual driver installation procedure as listed on the following pages Figure 2 2 Install Drivers ...

Страница 72: ...LAN Combo Module Page 6 27 LAN Page 2 7 Sound Blaster Cinema 5 Page 6 33 Card Reader Page 2 7 Intel Software Guard Extensions Driver Page 6 39 Touchpad Page 2 8 Intel Speed Shift Technology Driver Page 6 40 Intel HID Filter Driver Page 2 8 Intel Rapid Storage Technology required for hard disks in AHCI RAID mode and for Intel Optane Page 6 41 Control Center Page 2 8 PC Camera no driver installation...

Страница 73: ...l drivers it may be necessary to uninstall the original driver To do this go to the Control Panel in the Windows OS and double click the Programs icon Programs Unin stall a program Click to select the driver if it is not listed see below and click Uninstall and then follow the on screen prompts it may be necessary to restart the computer Reinstall the driver as outlined in this chapter If the driv...

Страница 74: ...ws New Hardware Found If you see the message New Hardware Found dur ing the installation procedure other than when out lined in the driver install procedure click Cancel to close the window and follow the installation proce dure Driver Installation General Guidelines The driver installation procedure outlined in this Chapter and in Chapter 7 Options Modules are accurate at the time of going to pre...

Страница 75: ...reement 3 Click Next 4 Click Restart Now to restart the computer 5 After all the drivers have been installed an internet connection is required run the NVIDIA GeForce Experience by clicking the desktop icon or App Note After installing the video driver go to the Dis play control panel to adjust the video settings to the highest resolution LAN Note If the computer enters a deep sleep mode during in...

Страница 76: ...inish to restart your computer see Appendix B MEI Driver 1 Click 9 Install MEI Driver Yes 2 Click Next 3 Click the check box to accept the license and then click Next 4 Click Next 5 Click Finish Audio 1 Click 10 Install Audio Driver Yes 2 Click Next 3 Click Finish to restart the computer 4 Realtek Audio Control Panel will download but you will need to have a working internet connection 5 Click the...

Страница 77: ...n Drivers button to ac cess the optional driver menu It is recommended that you install the Sound Blaster Audio application see Sound Blaster Cinema 5 on page 6 33 and Intel Rapid Storage Technology driver see Intel Rapid Storage Technology on page 6 41 required for AHCI mode Windows Update After installing all the drivers make sure you enable Win dows Update in order to get all the latest securit...

Страница 78: ...indicated in Table 2 1 on page 2 4 for the driver installation procedures for any modules in cluded in your purchase option Figure 2 3 Optional Drivers Installer Screen Note that you need to install both the WLAN Bluetooth drivers for the WLAN Bluetooth Combo modules Models A B ...

Страница 79: ...apter 3 Storage Devices Mouse Audio Overview Read this chapter to learn more about the following main features and components of the computer Hard Disk Drive Solid State Drive Multi in 1 Card Reader Touchpad and Buttons Mouse Realtek Audio Console ...

Страница 80: ...isk drives see Storage on page D 2 for specification information how ever you will need to contact your distributor supplier to do this in order to avoid violating the terms of your warranty Bottom Cover Removal Warning Do not remove any cov er s and or screw s for the purposes of device upgrade as this may vio late the terms of your warranty If you need to replace remove the hard disk for any rea...

Страница 81: ...d disk s Make sure you install the Card Reader driver see Card Reader on page 2 7 Note Some of these cards require PC adapters that are usually supplied with the cards Push Push Card Reader The card reader fea tures a push in push out card insertion and ejec tion mechanism Simply push the card to insert and eject it however Ms Duo cards require an adapter Figure 3 1 Left View 1 Card Reader MMC Mul...

Страница 82: ...pad and the left and right buttons are divided roughly down the middle Press the left button zone for a left click and right button zone for a right click ac tion Touchpad Cleaning In order to improve pad performance it is neces sary to keep the surface clean and free of finger prints and marks etc Use a soft dry cleaning cloth to keep the pad surface clean Disabling the Pad Use the Fn F1 or Con t...

Страница 83: ...tem item in the Start Menu 3 Click Mouse Hardware and Sound Devices and Printers 4 Click the menu headings tabs to adjust your mouse preferences Disabling the Touchpad If you need to disable the Touchpad for any reason e g you may find that when using the computer s internal keyboard you acciden tally trigger the Touch pad when resting your wrists or palms on it you can do so by using Fn F1 key co...

Страница 84: ...Storage Devices Mouse Audio 3 6 Mouse Properties Control Panel 3 Figure 3 3 Mouse Properties Control Panels ...

Страница 85: ...an configure the functions from the Mouse or Touchpad control panels in De vices in the Settings control panel as follows 1 Click the Settings item in the Start Menu or All Settings in the Action Center 2 Click Devices 3 Click Mouse or Touchpad Figure 3 4 Windows Settings Mouse Touchpad ...

Страница 86: ...ces Mouse Audio 3 8 Mouse Touchpad Devices 3 Mouse Settings You can select the primary mouse button and scrolling options and access Mouse Properties from Additional mouse options Figure 3 5 Windows Settings Mouse ...

Страница 87: ...licking the Touchpad button to turn it off You can set the system to automatically disable the internal Touchpad when an ex ternal USB point device e g a USB mouse is attached Click Leave touchpad on when a mouse is connected to off Figure 3 6 Windows Settings Touchpad Touchpad turned off when mouse connected ...

Страница 88: ...he pad by ac cident by recognizing when your palm is resting on it or brushing its surface while you are typing Click in the check box to enable disable the different gestures or taps on the surface of the pad to perform specific actions to manipulate documents objects and applica tions Figure 3 7 Windows Settings Touchpad Sensitivity Taps ...

Страница 89: ...ghtly separated on the Touchpad surface and slide both fingers in the direction required in a straight con tinuous motion The two finger pinch to zoom gesture can be used to perform the same function as a scroll wheel in Windows applications that support CTRL scroll wheel zoom functionality Place two fingers on the pad for best results use the tips of the fingers and slide them apart to zoom in or...

Страница 90: ...es 3 The three finger and four finger swipes and taps can be configured for a number of different functions Select the appropriate function from the drop down menu Figure 3 10 Three Finger Gestures Swipes Taps Figure 3 11 Four Finger Gestures Swipes Taps ...

Страница 91: ...se Audio Mouse Touchpad Devices 3 13 3 The following is an overview of some of the main gestures you can use with your Touchpad however these can be configured from the Touchpad menus Figure 3 12 Touchpad Gesture Examples ...

Страница 92: ...t menu Make sure you have installed the driver and checked the Microsoft Store for updates see Audio on page 4 8 The volume may also be adjusted by means of the volume icon in the taskbar or the audio slider in the Settings menu see sidebar Volume Adjustment The sound volume level can be clicking using the volume control icon in the notification area of the taskbar Figure 3 13 Realtek Audio Consol...

Страница 93: ...Mouse Audio Realtek Audio Console 3 15 3 Realtek Audio Console Main You can adjust the Speaker and Microphone levels by using the sliders in the Re altek Audio Console Main window Figure 3 14 Realtek Audio Console Main ...

Страница 94: ...torage Devices Mouse Audio 3 16 Realtek Audio Console 3 Realtek Audio Console Speakers Click Speakers to access controls for the format and speaker balance etc Figure 3 15 Realtek Audio Console Speakers ...

Страница 95: ...3 Realtek Audio Console Microphone Click Microphone to access advanced controls for recording on the microphone Adjust the recording Main Volume level to around 60 to obtain the optimum re cording quality Figure 3 16 Realtek Audio Console Microphone Cortana ...

Страница 96: ...ce Advanced Settings For the purposes of re cording it is recommend ed that you enable Separate all input jacks as independent input devices in De vice advanced settings This will help prevent a situation where the inter nal microphone seems to be disabled or where sound can still be heard from the speakers even though the headphones are plugged into the headphone jack Figure 3 17 Realtek Audio Co...

Страница 97: ...r Plans Power Saving States Configuring the Power Buttons Battery Information The computer uses enhanced power saving techniques to give the operating system OS direct control over the power and thermal states of devices and processors For example this enables the OS to set devices into low power states based on user set tings and information from applications OS Note Power management functions wi...

Страница 98: ...C adapter and leave it there for 6 seconds or longer Remove the adapter cord from the computer s DC In jack and then plug it back in again the battery will now be unlocked 2 Raise the lid LCD to a comfortable viewing angle 3 Press the power button to turn On Battery The battery allows you to use your computer while you are on the road or when an electrical outlet is unavailable Battery life varies...

Страница 99: ...tton when it is pressed for less than 4 seconds pressing and holding the power button for longer than this will shut the computer down Use Power Options Hardware and Sound in the Windows control panel to configure this feature Power Button as Stand by or Hibernate Button You can use the OS s Power Options control panel to set the power button to send the system into Stand by or Hibernate mode see ...

Страница 100: ...t hard disk or system problems Use the Power item in the Start Menu and select Shut down You can also use the context menu right click the Start Menu icon or press the Windows logo X key combination to Sign out Sleep Hibernate Shut down and Restart If you want to add Hibernate Sleep to the Power Menu see Adding Hibernate Sleep to the Power Menu on page 4 10 Figure 4 1 Shut Down Restart ...

Страница 101: ...ff after a specified time and to send the computer into Sleep after a period of inactivity Click Change plan settings and then click Change advanced power settings to ac cess further configuration options in Advanced Settings Resuming Operation See Table 4 1 on page 4 11 for informa tion on how to resume from a power saving state Password It is recommended that you enable a password on system resu...

Страница 102: ...ower Choose High performance you may need to click Show additional plans to view the High performance plan for maximum performance when the computer is pow ered from an AC power source Choose the Power saver bear in mind that this scheme may slow down the overall performance of the computer in order to save power for maximum power saving when the computer is battery DC power pow ered Figure 4 3 Po...

Страница 103: ... you last left off what was on your desktop without reopening the application s and file s you last used If your mobile PC in Sleep is running on battery power the system will use only a minimum amount of power After an extended period the system will save all the information to the hard disk and shut the computer down before the battery becomes depleted To add Sleep to the Power Menu see Adding H...

Страница 104: ...urn you to where you last left off within seconds You should put your mobile PC into Hibernate if you will not use the computer for a period of time and will not have the chance to charge the battery To add Hibernate to the Power Menu see Adding Hibernate Sleep to the Power Menu on page 4 10 Shut down You should Shut down the computer if you plan to install new hardware plan to be away from the co...

Страница 105: ...r buttons do on the left menu in Power Options to bring up the menu Password Protection It is recommended that you enable a password on wake up in order to protect your data However you can dis able this setting from the Power Options menu by clicking Require a password on wakeup in the left menu and se lecting the options click Change settings that are currently unavail able Figure 4 5 Power Opti...

Страница 106: ...s 1 Go to the Power Options Hardware and Sound control panel 2 Click Change settings that are currently unavailable 3 Click Choose what the power buttons do 4 Click to put a check in the Hibernate Sleep box under Shutdown settings 5 Click Save Changes and close the control panel Figure 4 6 Power Options Define Power Buttons Shutdown Settings ...

Страница 107: ...n F12 Key Combo Hibernate Off battery Press the Power Button Orange AC DC adapter Display Turned Off White Press a Key or Move the Mouse Touchpad Table 4 1 Resuming Operation Closing the Lid If you have chosen to send the computer to Sleep when the lid is closed raising the lid will wake the system up Power Button When the computer is on you can use the power button as a Sleep Hibernate Shut Down ...

Страница 108: ...itch User Sign out Change a password and Task Manager options If you click the Power icon in the lower right corner of the screen a power management option menu ap pears to display Sleep Shut down and Restart To fully control all the power options including Hibernate mode go to the Power Options control panel and configure the power button sleep button and lid to per form the function selected Fig...

Страница 109: ...er Controls The Settings item in the Start Menu or via the Action Center gives you access to a number of power settings control panels which enable you to quickly adjust power options Click System to access the menu including the power option settings Figure 4 8 Settings ...

Страница 110: ...level and by clicking Battery usage by app you can see the current state of battery usage by application etc The Battery saver can be level can be adjusted to be turned on if the battery level falls below a certain level to limit background activity and push notifications Figure 4 9 Settings Battery Battery Saver ...

Страница 111: ...ttings Menu Power Controls 4 15 4 Power Sleep Power sleep gives you quick access to Screen and Sleep settings Click Addi tional power settings to go to the main power options control panel Figure 4 10 Settings Power Sleep ...

Страница 112: ...levels from power plan Change plan settings Change advanced power settings see Figure 4 3 on page 4 6 Click the battery icon in the notification area to see the current battery level and charge status You can also adjust the Power Slider towards Best battery life or Best performance or click Battery Settings to quickly adjust battery settings Power Slider The Power Slider click the battery icon in...

Страница 113: ...s Slightly Favors Performance Over Power Favors Performance Over Power Windows Features Throttled Screen Brightness Reduced Default Position Auto Enabled at 20 of Battery Capacity Battery Saver Note that some Win dows features and back ground applications may behave differently or may be blocked when the system is in Battery Saver mode check with Microsoft for details Table 4 2 Power Slider Settin...

Страница 114: ... it is not powered by the AC DC adapter Reduce the amount of time before the display is turned off Close wireless Bluetooth modem or communication applications when they are not being used Disconnect remove any unnecessary external devices e g USB devices ExpressCards etc Windows Mobility Center The Windows Mobility Center control panel provides an easy point of access for information on battery s...

Страница 115: ...harges when the AC DC adapter is attached and plugged into an electrical outlet If the computer is powered on and in use it will take several hours to fully recharge the battery When the computer is turned off but plugged into an electrical outlet battery charge time is less Refer to LED Indica tors on page 1 7 for information on the battery charge status and to Battery FAQ on page 4 21 for more i...

Страница 116: ... Discard used battery according to the manufacturer s in structions Damaged Battery Warning Should you notice any physical defects e g the battery is bent out of shape after being dropped or any unusual smells emanating from the notebook battery shut your computer down immediately and contact your distributor supplier If the battery has been dropped we do not recommend using it any further as even...

Страница 117: ...s down due to a low battery Don t turn off the computer even if a message indicates the battery is critically low just let the computer use up all of the battery power and shut down on its own 1 Save and close all files and applications 2 Create a power plan for discharging the battery and set all the options to Never Figure 4 13 Power Plan Create ...

Страница 118: ...anagement 4 22 Battery Information 4 3 Click Change plan settings after creating it and click Change plan settings Change advanced power settings Figure 4 14 Change Plan Settings Change Advanced Power Settings ...

Страница 119: ... battery options 5 Choose the options below click Yes if a warning appears Low battery levels 0 Critical battery Levels 1 Low battery action Do Nothing Critical battery action On battery Shut Down Critical battery action Plugged in Do Nothing Figure 4 15 Power Options Advanced Settings Battery ...

Страница 120: ...harge the battery When charging the battery don t stop until the LED charging indicator light changes from orange to green How do I maintain the battery Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges ...

Страница 121: ...atch in the direction of the arrow and hold it in place 4 While holding the latch in place slide the battery out from point in the direction of the arrow 5 Remove the battery Bottom Cover Removal Warning Do not remove any cov er s and or screw s for the purposes of device upgrade as this may vio late the terms of your warranty If you need to replace remove the hard disk RAM optical device etc for ...

Страница 122: ...tery as illustrated below and align the battery with the edges of the battery compartment 2 Insert it into the compartment in the direction of the arrow it should click into place 3 Slide the latch in the direction of the arrow into the lock position Figure 4 17 Battery Insertion 1 2 1 2 ...

Страница 123: ...et tings you find and any changes you make This information could be useful if your system ever needs servicing There is one general rule Don t make any changes unless you are sure of what you are doing Many of the settings are required by the system and changing them could cause it to become unstable or worse If you have any doubts consult your service representative BIOS Screens Note that the BI...

Страница 124: ...will display a system summary and prompt you to run Setup If there are no problems the Setup prompt will disappear and the system will load the operating system Once that starts you can t get into Setup without rebooting BIOS Settings Warning Incorrect settings can cause your system to malfunction To correct mistakes return to Set up and restore the Opti mized Defaults with F3 UEFI Boot POST When ...

Страница 125: ...al Errors This kind of error still allows you to boot You will get a message identifying the problem make a note of this message and you can then press F7 the F7 on screen will be highlighted to illustrate that the system is processing the request for boot op tions Press F2 give the system a few seconds to enter Setup the F2 on screen will be highlighted to illustrate that the system is processing...

Страница 126: ...ted to illustrate that the system is processing the request during the POST or press F7 for boot options If you get a Keyboard Error usually because you pressed F2 too quickly just press F2 again If the computer is already on reboot using the Ctrl Alt Delete combination and then hold down F2 when prompted The Setup main menu will appear To see the boot options press F7 BIOS Settings Warning Incorr...

Страница 127: ... are confusing press F1 to call up a General Help screen and then use the arrow keys to scroll up or down the page The Item Specific Help on the upper right side of each screen explains the highlight ed item and has useful messages about its options If you see an arrow next to an item press Enter to go to a sub menu on that sub ject The sub menu screen that appears has a similar layout but the Ent...

Страница 128: ...BIOS Utilities 5 6 Main Menu 5 Main Menu SATA Port Main Menu Pressing Enter opens the sub menu to show the configuration of a optical Device HDD on the computer s SATA Ports Figure 5 2 Main Menu ...

Страница 129: ...time settings in your operating system you will also change these settings Some applications may also alter data files to reflect these changes ME FW Version System Extended Memory Main Menu This item contains information on the system memory and is not user configurable The system will auto detect the amount of memory installed MB Series BIOS Revision KBC EC firmware Revision Mac Address Main Men...

Страница 130: ... 5 8 Advanced Menu 5 Advanced Menu Advanced Chipset Control Advanced Menu The sub menu here allows you to enable disable FlexiCharger see page 5 9 Software Guard Extensions VT d and Fast Boot Figure 5 3 Advanced Menu ...

Страница 131: ...trol Intel provides SGX which is a set of instructions allowing user level code a degree of security and privacy from the operating system This is Software Controlled by default so install the driver see Intel Software Guard Extensions Driver on page 6 39 to support this and it can also be disabled or enabled here if required FlexiCharger Warning If you leave the FlexiCh arger continuously En able...

Страница 132: ...y for Directed I O VT d from this menu This extends Intel s Virtualization Technology VT by providing hard ware assists for a virtualization solution Fast Boot Advanced Menu Advanced Chipset Control Use this menu item to enable disable the Fast Boot option which when enabled helps reduce the time it takes to boot the computer ...

Страница 133: ...y application if you have set the SATA Mode to RAID or to AHCI see IRST Driver Installation on page 6 41 If you wish to change your SATA mode to from AHCI Intel RST RAID mode you will receive a message see overleaf to notify you that doing so may prevent your operating system from booting and may require a reinstall of the OS If you do wish to change the SATA mode then backup any necessary data on...

Страница 134: ...Advanced Menu 5 Power On Boot Beep Advanced Menu Use this menu item to enable disable the beep as the computer starts up Battery Low Alarm Beep Advanced Menu Use this menu item to enable disable the battery low alarm beep ...

Страница 135: ...is will not affect access to the computer OS only the Aptio Setup Utility Security Menu The changes you make here affect the access to the Setup utility itself and also access to your machine as it boots up after you turn it on These settings do not affect your machine or network passwords which will be set in your software OS Figure 5 6 Security Menu ...

Страница 136: ...y menu items in the Aptio Setup Utility cannot be modified in user mode Note You can only set the user password after you have set the supervisor pass word Password on boot Security Menu Specify whether or not a password should be entered to boot the computer you may only set a password on boot if a supervisor password is enabled If Enabled is selected only users who enter a correct password can b...

Страница 137: ...p process Secure Boot is available as a menu option if you have enabled UEFI Boot see Boot Menu on page 5 17 Enabling Secure Boot will bring up the Secure Boot Mode menu to enable you to configure Secure Boot as Standard with a fixed secure boot policy or Custom which enables you to make changes to the Key Management database Figure 5 7 Security Secure Boot Key Management ...

Страница 138: ...e TPM State Select TPM Configuration and press En ter to access the sub menu Press Enter to access the Security Device Support menu and select Enable to support TPM You can select Pending operation and then se lect TPM clear to clear existing TPM information in order to reset the TPM see Trusted Platform Module on page 6 54 for details Figure 5 8 Security Device Support ...

Страница 139: ...em on that device it will try to load it from the next device in the order specified in the Boot Option Priorities Figure 5 9 Boot Menu BIOS Screens Note that the BIOS screens pictured on these pages are intend ed for guidance in set ting up your system s BIOS BIOS versions are sub ject to constant change and revision therefore your computer s actual screens may appear slightly different from thos...

Страница 140: ...enu Enable disable UEFI Boot from this menu The Unified Extensible Firmware Inter face UEFI specification provides a clean interface between operating systems and platform firmware at boot time In contrast to BIOS UEFI defines a set of standard boot and runtime services The Network Stack item will be enabled as an option un der UEFI Boot UEFI Boot is enabled for your system by default It is recomm...

Страница 141: ...sing to Discard Changes or Exit Discarding Changes will wipe out any changes you have made to the Setup You can also choose to restore the original Setup defaults that will re turn the Setup to its original state and erase any previous changes you have made in a previous session Figure 5 10 Exit Menu ...

Страница 142: ...BIOS Utilities 5 20 5 ...

Страница 143: ...e configuration purchased If you are unsure please contact your service representative The chapter includes information on the following Setting Up SATA RAID Optane or AHCI Mode Wireless LAN Module Bluetooth WLAN Combo Module Sound Blaster Cinema 5 Intel Software Guard Extensions Driver Intel Speed Shift Technology Driver Intel Rapid Storage Technology PC Camera Trusted Platform Module ...

Страница 144: ...d Technology software This combination is designed to speed up your system per formance by caching boot data executables frequently accessed data and system page files to an non volatile low latency Intel Optane SSD Contact your distributor or supplier to see if your system supports this technology RAID To configure your RAID Redundant Array of Independent Disks system in Strip ing RAID 0 or Mirro...

Страница 145: ... page 6 5 RAID Setup UEFI Disabled on page 6 11 or Intel Optane Setup Procedure on page 6 16 for further details Note that your system can be set up as a RAID OR to support Intel Optane it cannot be set to support both systems Intel Optane Intel Optane is a combi nation of a compatible memory device and Intel Rapid Technology soft ware This combination is designed to speed up your system performan...

Страница 146: ... protection as data can simply be copied from a healthy disk to a replacement for any failed disk A Striped Array RAID 0 is NOT fault tolerant The failure of one drive will result in the loss of all data in the array It is de signed to increase disk performance by spreading the I O load across the channels and drives SATA Mode Selection The SATA mode selection should be made before installing your...

Страница 147: ...e installing your Windows 10 operating system and you will need to prepare the following in order to do so The Microsoft Windows 10 OS DVD An connected external DVD drive Two Identical PCIe solid state drives The Device Drivers Utilities User s Manual disc A USB flash drive An operable computer to copy files from the Device Drivers Utilities User s Manual disc to the USB flash drive Before setting...

Страница 148: ...5 Go to the Boot menu select UEFI Setting and press Enter see page 5 17 6 Set UEFI Boot to Enabled 7 Press Esc to exit the menu and go to the Advanced menu 8 Select SATA Mode see page 5 11 press Enter and select Intel RST Premium 9 Press F4 and Yes to Save Changes and Reset 10 As the computer restarts press F2 to enter the BIOS again 11 Go to Intel R Rapid Storage Technology Advanced menu and pres...

Страница 149: ... AHCI Mode 6 7 6 16 Go to RAID Level and press Enter 17 Choose the RAID Level required see Table 6 1 on page 6 4 for details and press Enter RAID0 Stripe RAID1 Mirror Figure 6 2 Name the RAID Volume Advanced Intel R Rapid Storage Technology ...

Страница 150: ...keys onto to X o select the disk required and press Enter 20 You should select two identical hard disks SSDs to form your RAID volume 21 If you have selected RAID0 Stripe then you can adjust the Strip Size to your requirements it is recommended that you set the Strip Size to 128KB 22 Go to Create Volume and press Enter Figure 6 3 Select Disks Advanced Intel R Rapid Storage Technology ...

Страница 151: ...hanges and Reset however ensure that the condition in the bulleted points below are met before doing so Make sure the Windows 10 OS DVD is in the attached DVD drive as the com puter starts up it will automatically boot from the Windows 10 OS DVD you will be prompted to press a key to boot from the DVD Make sure your USB Flash drive is attached to one of the computer s USB ports Figure 6 4 Created ...

Страница 152: ...pt will appear to ask you to Load Driver 31 Click Browse and browse to the location you copied the files to on your USB Flash drive or external USB hard disk X denotes your USB Flash drive X f6flpy x64 for Windows 64bit 32 Click Next 33 Follow the on screen instructions to install the Windows 10 operating system 34 Install the Windows drivers from the Device Drivers Utilities User s Manual disc as...

Страница 153: ... to do so The Microsoft Windows 10 OS DVD An attached external DVD drive Two Identical solid state drives The Device Drivers Utilities User s Manual disc 1 Start up your notebook computer and press F2 to enter the BIOS 2 Go to the Boot menu select UEFI Setting and press Enter see page 5 20 3 Set UEFI Boot to Disabled 4 Press Esc to exit the menu and go to the Advanced menu 5 Select SATA Mode see p...

Страница 154: ...keys the RAID level RAID 0 Stripe or RAID 1 Mirror and then press Tab or Enter to advance to the next field 11 Press Enter and the system will select the physical disks to us if applicable 12 Press Enter and select if applicable the Strip Size best set to 128KB 13 Press Enter and select the Capacity size best set to default Figure 6 5 Intel R Rapid StorageTechnology Option ROM ...

Страница 155: ... Press Enter to select Create Volume 15 Press Enter to create the volume and confirm the selection by pressing Y 16 This will now return to the main menu 17 Select 6 Exit and press Enter then press Y to exit the RAID configuration menu Figure 6 6 RAID Created ...

Страница 156: ...tup to begin installing Windows from your Microsoft Windows 10 disc 21 Click Next Install Now to continue installing the operating system as normal see your Windows documentation if you need help on installing the Windows OS 22 Follow the on screen instructions to install the Windows 10 operating system 23 Install the Windows drivers from the Device Drivers Utilities User s Manual disc as per Tabl...

Страница 157: ...ing so will result in the loss of all data on the RAID volumes 1 Start up your notebook computer and press F2 to enter the BIOS 2 Go to Intel R Rapid Storage Technology in the Advanced menu and press Enter 3 Go to the RAID listed under RAID Volumes and press Enter 4 Select Delete and press Enter 5 Select Yes note that al the data on the volumes will be lost and press Enter Figure 6 7 Delete RAID A...

Страница 158: ...alling your Windows 10 operating system and you will need to prepare the following in order to do so The Microsoft Windows 10 OS DVD An attached external DVD drive An Intel Optane SSD installed in your system The Device Drivers Utilities User s Manual disc 6 Start up your notebook computer and press F2 to enter the BIOS 7 Go to the Boot menu select UEFI Setting and press Enter see page 5 17 8 Set ...

Страница 159: ...id Storage Technology Advanced menu and press Enter 16 Note this item only appears after you have restarted and accessed the BIOS again after having set SATA Mode to Intel RST Premium 17 If you are reinstalling a system that has previously been setup in Intel RST Premium mode make sure you have cleared the Intel Optane Memory see Clearing Intel Optane on page 6 20 Figure 6 8 SATA Mode Selection BI...

Страница 160: ...itions 25 Click New to create a partition for Windows 26 It is very important to make sure that when you create the partition to leave at least a minimum of unallocated space of 5MB see sidebar 27 Follow the on screen instructions to install the Windows 10 operating system 28 Install the Windows drivers from the Device Drivers Utilities User s Manual disc as per Table 2 1 on page 2 4 make sure you...

Страница 161: ...ode 6 19 6 30 After installing the Intel Rapid Storage Technology application you can access Device Manager right click the Start menu and select Device Manager 31 Click Disk drives to check the Optane drive Figure 6 10 Device Manager Disk drives ...

Страница 162: ... an Intel Optane setup as doing so will result in the loss of all data on the volumes 1 Make sure that Intel Optane is Enabled in the Intel Rapid Storage Tech nology application 2 Start up your computer and press F2 to enter the BIOS 3 Go to Intel R Rapid Storage Technology in the Advanced menu and press Enter 4 Select Intel Optane listed under Optane Volume and press Enter Figure 6 11 Intel R Rap...

Страница 163: ...Up SATA RAID Optane or AHCI Mode 6 21 6 5 Select Deconcatentate and press Enter 6 Select Yes from the Are you sure you want to perform deconcatentation option Figure 6 12 Intel R Rapid Storage Technology Deconcatentate ...

Страница 164: ...nd press Enter 8 The system will return to the standard Intel R Rapid Storage Technology menu when complete see Figure 6 9 on page 6 17 9 You should then select the appropriate SATA Mode for your system and reinstall the OS Figure 6 13 Intel R Rapid Storage Technology Start Deconcatentation ...

Страница 165: ...ne Mode and then insert the Device Drivers Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 1 Install WLAN Driver Yes 4 Click in the check box to agree to the End User License Agreement and click Install 5 Click Finish 6 The operating system is the default setting for Wireless LAN control in Windows see page 6 24 Wireless Device Operation Aboard Aircraft The us...

Страница 166: ...N module is turned on and not in Airplane Mode before configuration begins 1 Click the Wireless icon in the notification area of the taskbar 2 Make sure that Airplane mode is off the Airplane mode icon should be gray 3 A list of available access points will appear 4 Double click an access point to connect to it or click it and click Connect Figure 6 14 WiFi Network Connections ...

Страница 167: ...it will display Connected status 8 Select any connected network and click Disconnect to disconnect from a connected access point Figure 6 15 Network Connected Click Disconnect Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the module is either OFF or in Airplane mode if you are using the computer abo...

Страница 168: ...to turn the WLAN module off aboard aircraft 11 If you click on Network Settings to bring up Network Internet for a more comprehensive list of network and internet settings including Wi Fi can be turned on off Airplane mode Airplane mode and Wireless devices can be turned on off VPN Dial up Ethernet and Proxy Figure 6 16 Network Internet Settings ...

Страница 169: ...y portable electronic transmission devices aboard aircraft is usually prohibited Make sure the WLAN Bluetooth module s are OFF if you are using the computer aboard aircraft by putting the system in to Airplane Mode see Table 1 4 on page 1 12 Bluetooth Data Transfer Note that the transfer of data between the computer and a Bluetooth enabled device is supported in one direction only simultaneous dat...

Страница 170: ...Utilities User s Manual disc into an attached DVD drive 2 Click Option Drivers button 3 Click 2 Install Combo BT Driver Yes 4 Click Next Next 5 Click in the check box to accept the license and click Next 6 Select the setup type Typical is recommended and click Install 7 Click Finish 8 See Bluetooth Configuration in Windows on page 6 29 for configura tion instructions ...

Страница 171: ... click the Bluetooth icon in the taskbar and click Add a Bluetooth Device 2 Click Bluetooth other devices and make sure Bluetooth is On 3 Click Add Bluetooth or other device Bluetooth Add a device and a list of discovered devices will appear Figure 6 17 Settings Bluetooth Other Devices Add a Bluetooth Device Figure 6 18 Add a Device ...

Страница 172: ...ombo Module 6 4 Double click the device you want to pair with the computer and click Connect if the PIN matches that on the device to which you wish to connect you may need to click paid on the device Figure 6 19 Bluetooth Connect ...

Страница 173: ...Modules Bluetooth WLAN Combo Module 6 31 6 5 Select a device and click Remove Device to disconnect from any device click Yes to confirm Figure 6 20 Bluetooth Remove Device ...

Страница 174: ...ettings 2 Click Bluetooth other devices and click More Bluetooth options 3 In Bluetooth Settings make sure that Allow Bluetooth devices to find this PC check box Discovery has a check inside it 4 Make sure that the Alert me when a new Bluetooth device wants to connect check box Notifications has a check inside it if you want to be notified when a Bluetooth device wants to connect Figure 6 21 Bluet...

Страница 175: ...the Device Drivers Utilities User s Manual disc into an attached DVD drive 3 Click Option Drivers button 4 Click 3 Install Creative Driver Yes 5 Select the installation language and click OK 6 Click the button to accept the license terms and click Next 7 Click Next Install 8 Click Finish 9 Sound Blaster Connect App will download but you will need to have a working internet connection 10 Click the ...

Страница 176: ...p up 14 To prioritize the Sound Blaster Connect driver you can click Pause all to pause the download queue 15 Click on Sound Blaster Connect and click on the resume icon to down load the driver 16 When just installed the Sound Blaster Connect will appear in the Win dows Start menu ...

Страница 177: ...Modules Sound Blaster Cinema 5 6 35 6 Sound Blaster Connect Application Run the Sound Blaster Connect control panel from the Start menu in Windows Figure 6 22 Sound Blaster Connect Windows Start Menu ...

Страница 178: ...BX Pro Studio in Sound Experience You can create your own Library settings by clicking the plus icon in Library Click the Output icon to select Headphones or Speakers Settings Click on Settings if you need to change the in terface language or to reset all back to the de faults Figure 6 23 Sound Blaster Connect Sound Experience Output ...

Страница 179: ...Modules Sound Blaster Cinema 5 6 37 6 Sound Blaster Connect Headphones Configure Headphone types by selecting the most appropriate type Figure 6 24 Sound Blaster Connect Headphones ...

Страница 180: ...Modules 6 38 Sound Blaster Cinema 5 6 Sound Blaster Connect Speakers Configure and test the settings for Speakers from this menu Figure 6 25 Sound Blaster Connect Speakers ...

Страница 181: ...ovides a set of in structions allowing user level code a degree of security and privacy from the oper ating system Intel SGX Driver Installation 1 Insert the Device Drivers Utilities User s Manual disc into an attached DVD drive 2 Click Option Drivers button 3 Click 4 Install Intel SGX Driver Yes 4 Click Next 5 Click Finish to complete the installation ...

Страница 182: ...the reduction of power consumption Speed Shift Technology Driver Installation 1 Insert the Device Drivers Utilities User s Manual disc into an attached DVD drive 2 Click Option Drivers button 3 Click 5 Install Speed Shift Driver Yes 4 When the Is this package from a source you trust message pops up click Yes add it 5 This will complete the installation procedure P States P states are voltage fre q...

Страница 183: ...ce Drivers Utilities User s Manual disc into an attached DVD drive 2 Click Option Drivers button 3 Click 6 Install IRST Driver Yes 4 Click Next 5 Click in the check box to accept the license and click Next 6 Click Next Next Next 7 Click Finish to restart the computer 8 Run the Intel Rapid Storage Technology app from the Apps screen After setting the SATA mode to Intel Optane and installing the Int...

Страница 184: ...ration Run the Intel Rapid Storage Technology appli cation from the item in the Start menu When the Intel Rapid Storage Technology application is launched the system will open the Status window Here you can view the general health of the storage system Various volume creation and management options are available depending on the system s status Figure 6 26 Intel Rapid Storage Technology Status ...

Страница 185: ... Intel Rapid Storage Technology application 2 Click Enable 3 The system will pop up a message and ask you to select a compatible fast drive in this case there should only be one option Figure 6 27 IRST Intel Optane Memory Enable Figure 6 28 IRST Intel Enable Optane Memory Enable ...

Страница 186: ...AC DC adapter and not by battery only 5 Click Yes to begin the process this may take some time 6 After the process has been completed restart the computer 7 After restarting can access Device Manager right click the Start menu and select Device Manager 8 Click Disk drives to check that the drive should read Intel Optane Figure 6 29 Device Manager Disk drives ...

Страница 187: ...Modules Intel Rapid Storage Technology 6 45 6 9 Run the Intel Rapid Storage Technology application to check the status Figure 6 30 IRST Intel Optane Memory Enabled ...

Страница 188: ...ons 1 Run the Intel Rapid Storage Technology application 2 Click Disable 3 Click Yes when the message pops up Disabling Intel Optane Disable Intel Optane if you want to reinstall reset the system or up date the IRST driver See also Clearing In tel Optane on page 6 20 Figure 6 31 IRST Intel Optane Memory Disable Figure 6 32 IRST Yes to Disable ...

Страница 189: ...w 7 To enable Intel Optane Memory follow the process indicated in Enabling Intel Optane on page 6 43 HDDs Intel Optane SSDs Note that if your sys tem s HDD or Intel Optane SSD is to be transferred to another system for use for any reason you will need to disable Intel Op tane in IRST first Removal of any cov er s and or screw s violates the terms of your warranty Figure 6 33 IRST Intel Optane Memo...

Страница 190: ...icators on page 1 12 or Control Center button to toggle power to the PC Camera module When the PC Camera is in use the LED indicator to the left of the camera will be illuminated see Figure 1 2 on page 1 6 Note that you need to use the Camera app in Windows to take pictures and cap ture video 2 ...

Страница 191: ... into the search box to find the Camera app 3 The interface displays two buttons on the right of the screen one for photo and one for video 4 Simply click on the appropriate button to switch to either photo or video modes 5 You can use the buttons at the top of the screen to access the Settings and Auto Pro menus for Self Timer or Exposure compensation Figure 6 34 Camera App Mode Icons Figure 6 35...

Страница 192: ...help you line up pictures Time lapse can be set to keep taking photos until the camera but ton is pressed again The Video recording resolution and frame rate can be set to any supported by the system Note that capturing high resolution vid eo files requires a substantial amount of disk space for each file After recording video check the video file size right click the file and select Properties an...

Страница 193: ...Modules PC Camera 6 51 6 7 With the Pro menu expanded you can access the Exposure compensation button to adjust the brightness Figure 6 37 Camera Brightness Adjustment ...

Страница 194: ... Camera app icon you can type camera into the search box to find the Camera app 3 Click to select either photo or video modes 4 Click the photo icon to take a picture 5 Click on the video icon to start video capture when video capture begins a timer will appear at the bottom of the screen 6 To stop video capture click the stop button you can also pause the video capture Figure 6 38 Video Camera Re...

Страница 195: ...Photos app stored in the Start menu type Photos into the search box if you cannot find the app You can also access the photos from the Camera roll icon at the bottom right of the Camera app screen Figure 6 39 Photos App For Captured Photos Videos Camera Roll in the Camera App ...

Страница 196: ...tation by a sys tem administrator before users can access security features Individual users can use the TPM as an authentication with the fingerprint reader Make sure you have administrator s rights to your computer and have a Windows password enabled for full security protection In addition Make sure you prepare a removable media e g a USB flash drive to store passwords etc before begin ning the...

Страница 197: ...ect TPM Configuration and press Enter to access the sub menu 5 Press Enter to access the Security Device Support menu and select Enable 6 Press F4 to save the changes and restart the computer 7 You can now manage the TPM from Windows Clearing TPM Information You can select Pend ing operation and then select TPM clear to clear existing TPM information in order to reset the TPM Figure 6 40 TPM State...

Страница 198: ...M Management in Windows You can manage your TPM settings from within Windows 1 Go to the Control Panel 2 Click BitLocker Drive Encryption System and Security 3 Click TPM Administration Figure 6 41 BitLocker Drive Encryption TPM Administration ...

Страница 199: ...u to configure the TPM within Windows As TPM is usually administered within large enterprises and organizations your system administrator will need to assist you in managing the information here Figure 6 42 Trusted Platform Module TPM Management on Local Computer Administration ...

Страница 200: ...require a restart of the computer and confirmation of the setting changes after restart by pressing the appropriate F key 2 After the restart the TPM will be prepared and you can then use the Actions menu to Turn TPM off Change Owner Password Clear TPM or Reset TPM Lockout 3 A wizard will help take you through any setup steps Figure 6 43 TPM Actions Menu ...

Страница 201: ...disk Access the Microsoft BitLocker Drive Encryption control panel applet from the Windows control panel System and Security 1 Click Turn on Bit Locker 2 Follow the on screen instructions to setup BitLocker and make sure you have a removable media e g a USB flash drive to store saved recovery keys etc Figure 6 44 BitLocker Drive Encryption ...

Страница 202: ...Modules 6 60 6 ...

Страница 203: ...ges make sure you have followed the instructions carefully and observed the safety precautions in the preface If all else fails talk to your service representative You should also make a record of what happened and what remedies you tried Of course if something goes wrong it will happen at the most inconvenient time possible so you should preview this section just in case If after you ve tried eve...

Страница 204: ... Connections Check all the cables to make sure that there are no loose connections anywhere Power Savings Make sure that the system is not in Hibernate or Sleep mode by pressing the keys config ured in your Power Options see Configuring the Power Buttons on page 4 9 the Fn F12 key com bination or power button to wake up the system Brightness Check the brightness of the screen by pressing the Fn F8...

Страница 205: ...provided free with your OS or buy the more powerful dedicated programs to do so Write down your passwords and keep them safe away from your computer This is especially important if you choose to use a Boot password for the SCU see Security Menu on page 5 13 Keep copies of vital settings files such as network dialup settings mail settings etc even if just brief notes Bottom Cover Removal Warning Us...

Страница 206: ...ow Viruses are often triggered from within e mail attachments so take care when opening any attached file You can configure most Anti Virus pro grams to check all e mail attachments Note You should also beware of files from people you know as the virus may have infected an address book and been automatically forwarded without the person s knowl edge Keep a Bootable CD ROM DVD ROM USB storage devic...

Страница 207: ...are caused by the installation of new hardware and or software Always refer to the documentation of any new hardware and or software and pay particular attention to files entitled READ ME or READ ME FIRST When installing a new device always make sure the device is powered on and in many cases you will need to restart the computer Always check that all the cables are correctly connected Make sure y...

Страница 208: ...er has many devices plugged into its ports and a number of programs running then it will be difficult to determine the cause of a problem Try disconnecting all of the devices and restarting the computer with all the peripheral devices unplugged A process of elimination adding and removing devices and restarting where necessary will often find the source of a problem although this may be time consu...

Страница 209: ...mmediately turn it off then on again You are losing battery power too quickly The system is using too much power If your OS has a Power Options scheme see Power Plans on page 4 5 check its settings You may also be using a peripheral device USB device that is drawing a lot of power Actual battery operating time is shorter than expected The battery has not been fully discharged before being recharge...

Страница 210: ...ave plugged in the powered AC DC adapter Wake on LAN is supported in AC mode only When the system enters a power saving state the plugged in AC DC adapter should be connected and should remain connected in order to allow the system to wake up on network activity Unplugging the adapter and then plugging it back in again will not allow the system to wake up on network activity When playing a video i...

Страница 211: ... an external monitor make sure it s plugged in and turned on You should also check the monitor s own brightness and contrast controls The computer is set for a different display Toggle the screen display key combination Fn F7 If an external monitor is connected turn it on The screen saver is activated Press any key or touch the TouchPad You forget the boot password If you forget the password you m...

Страница 212: ...power saving features have timed out Use the AC DC adapter press the sleep Fn F12 key combination or press the power button if no LEDs are lit The system never goes into a power saving mode Power Options features are not enabled Go to the Windows Power Options menu and enable the features you prefer see Power Saving States on page 4 7 Make sure you have enabled Hibernate mode from the control pane...

Страница 213: ...appropriate module in Wireless LAN Module on page 6 23 and or Bluetooth WLAN Combo Module on page 6 27 A file cannot be copied to from a connected Bluetooth device The transfer of data between the computer and a Bluetooth enabled device is supported in one direction only simultaneous data transfer is not supported If you are copying a file from your computer to a Bluetooth enabled device you will ...

Страница 214: ...ars to be mono and not stereo This is a common issue with Bluetooth headsets To resolve this issue do the following you will need to repeat this procedure after every boot up restart or when the system resumes from hibernation 1 Go to the Devices Printers control panel in Windows 2 Double click the Bluetooth headset 3 Click Connect to complete the stereo connection OR 1 Go to the Sound control pan...

Страница 215: ... control panel Settings Devices Bluetooth open When transferring data between the computer and a Bluetooth enabled device make sure that the Bluetooth control panel is closed Problem Possible Cause Solution Bluetooth Control Panel Settings Devices Close the Bluetooth control panel pictured on the right when transferring data be tween the computer and a Bluetooth enabled device ...

Страница 216: ...your connected headset as follows 1 Right click the volume control icon in the taskbar 2 Select Recording Devices 3 Double click Microphone and select Listen 4 Click to put a check in Listen to this device check box 5 Click Apply 6 You can then listen to the playback though the headset for testing 7 Remember to disable this feature remove the check from the Listen to this device check box otherwis...

Страница 217: ...ou create a hard disk drive partition when installing Windows for an Intel Optane system that you leave at least a minimum of 5MB of unallocated space note this is 5MB only not GB After setting the SATA mode to Intel Optane and installing the Intel Rapid Storage Technology application DO NOT uninstall the Intel Rapid Storage Technology application If you are reinstalling a system that has previous...

Страница 218: ...Troubleshooting 7 16 7 ...

Страница 219: ...rface Ports Jacks A 1 A Appendix A Interface Ports Jacks Overview The following chapter will give a quick description of the ports jacks which allow your computer to commu nicate with external devices connect to the internet etc ...

Страница 220: ...rt The HDMI Out High Definition Multimedia Interface port is an audio video connector interface for transmitting uncompressed digital streams This allows you to connect an external monitor TV or Flat Panel Display etc as a display device see Attaching Other Displays on page C 41 by means of a HDMI cable Note that HDMI carries both audio and video signals Headphone Out Jack Headphones or speakers m...

Страница 221: ... a home theater system RJ 45 LAN Jack This port supports LAN Network functions Note Broadband e g ADSL modems usually connect to the LAN port Security Lock Slot To prevent possible theft a Kensington type lock can be attached to this slot Locks can be purchased at any computer store Item Description Mini DisplayPort Cables When using cables connected to the Mini DisplayPort try to make sure that t...

Страница 222: ...gged from the computer without the need to turn the system off if the power rating of your USB device is 500mA or above make sure you use the power supply which comes with the device USB 3 1 Gen 2 ports are capable of 10Gbps SuperSpeed This model includes 1 Type C and 2 Type A USB 3 1 Gen 2 ports and 1 USB 2 0 port The USB 2 0 port is the larger black port The Type A USB 3 1 Gen 2 ports are the la...

Страница 223: ...down and move the dial control where applicable Flexikey The Flexikey application is a quick hotkey configuration application which allows you to assign a single key to launch multiple key combinations or to launch programs and applications to create text macros and to disable certain keys The application can also be used to configure the mouse buttons to create hotkeys for gaming etc All the conf...

Страница 224: ... the Fn Esc key combination or double click the icon in the notification area of the taskbar Close the Control Center by clicking the close icon in the top right of the panel Flexikey Access The Flexikey is accessed from within the Control Center by clicking FlexiKey in the top left of the Control Center ...

Страница 225: ...and Extra Set ting in the top left of the Control Center A further menu item LED Device is available for systems sup porting illuminated white LED keyboards and illuminated color LED keyboards only Click the menu headings and then click any of the buttons outlined on the following pages Figure B 2 Control Center Menus ...

Страница 226: ...m Monitor The System Monitor tab provides information on the computer s GPU and CPU Click on any of the four tabs at the bottom of the screen to access the adjustable settings for Fan CPU Memory and GPU Figure B 3 System Monitor ...

Страница 227: ...fset slider to adjust the settings to your preference however these settings can be overridden by the system as a safety precaution if it requires heavier use of the fan The Custom setting allows you to click and drag on any of the 2 midrange nodes on the graph in order to adjust the temperature parameters of the CPU Fan or GPU Fan click on the CPU Fan or GPU Fan icon for either on to select it th...

Страница 228: ...propriate icon in the center of the Control Center Each pow er mode will affect Airplane Mode and PC camera power In Power Saving Mode the Airplane Mode will be ON and the PC Camera will be turned OFF In Quiet Mode the Airplane Mode will be OFF In Performance Mode and Entertainment Mode the Airplane Mode will be OFF Clicking the Default button in Entertainment will reset the default settings for t...

Страница 229: ... or Touchpad power status or to turn the Left Windows Key func tionality on off The button under the icon will appear highlighted when it is enabled Note that the power status of the camera module is also effected by the Power Mode selected see Power Modes on page B 6 Sleep Hibernate Button Click either the Hibernate or Sleep buttons to have the computer enter the selected power saving mode you wi...

Страница 230: ...lane Mode Click the button to toggle the appropriate lock mode and Airplane Mode Note that Airplane Mode is not an indicator and is not intended to display the current status check the LED indicator but a toggle and can be overridden by one of the power modes ...

Страница 231: ...Keyboards Enable and then select the amount of time the system for which the system is idle before the keyboard LED en ters sleep mode i e the LED keyboard illumination will turn off to save power You can also adjust the key board brightness Figure B 6 LED Device Illuminated White Keyboards ...

Страница 232: ...ication can be accessed by pressing the Fn plus key or by clicking LED Device in the top left of the Control Center The KB Sleep Timer and KB Brightness controls are also available for White LED Illuminated keyboards Figure B 7 Keyboard LED Device Application Keyboard All Help Keyboard Sections Color Swatches Effects Buttons ...

Страница 233: ...keyboard under Keyboard Partial KB Sleep Timer Enable and then select the amount of time the system for which the system is idle before the keyboard LED en ters sleep mode i e the LED keyboard illumination will turn off to save power KB Brightness Click on any of the numbers 1 4 on the KB Brightness bar to set the brightness level of the LED Device You can also turn the keyboard backlight LED Devi...

Страница 234: ...a color from the outer band of the swatch or click one of the color mixes from the center of the swatch and it will be immediately applied to the whole keyboard Keyboard Partial Simply click a color from the outer band of the swatch or click one of the color mixes from the center of the swatch and then click one of the keyboard section headings Left Mid or Right to apply the color Figure B 9 LED M...

Страница 235: ...nu B 13 B Keyboard Effects Click on Keyboard Effect under LED Mode and then click any of the Effect buttons to view the effects on the keyboard Figure B 10 Keyboard Effects Wave Breath Cycle Random Flash Dance Tempo ...

Страница 236: ...B 14 Extra Setting B Extra Setting The Extra Setting tab allows you to adjust the app skin color to your choice Figure B 11 Extra Setting ...

Страница 237: ... top right side of the application relate to Profiles You can Add Delete Profiles you can maintain 12 active Profiles Export and Import profiles by clicking on the appropriate icon If you double click on a Profile you can change the Profile Name and import an Image file images created using PNG files Figure B 12 Flexikey Profiles Macro Keyboard Windows Key Fn P Keys Note that you can assign action...

Страница 238: ...ingle keys to send commonly used strings of text DISABLE Use this function to disable any keyboard keys STATISTICS Use this to quickly record keys in use in any application and to disable unused keys Macro Keyboard and Macro Mouse Settings Click Enable at the bottom right of the screen to create settings for the keyboard and or mouse by clicking the tab at the bottom of the screen e g you may wish...

Страница 239: ...tly in use by using the Fn Backspace key combination Pressing this key combination will toggle you between the currently selected keyboard or mouse profile to the standard keyboard and or mouse settings and back again An on screen icon will also pop up to display the status of the application as it is toggled on off Figure B 14 FlexiKey On Screen Icons ...

Страница 240: ...ey and then select the action type Express Key Launch App Express Text or Disable from the menu at the top of the page You can click in Tool Tips to type in a note to remind you of the action s function Figure B 15 Macro Keyboard Configuration Windows Key Fn P Keys Note that you can assign actions to any keyboard key except the Win dows key Fn and P key ...

Страница 241: ...s of the attached mouse and also for any backward and forward buttons if appli cable on a gaming type mouse Click the button number and then select the action type Express Key Launch App Express Text or Disable from the menu You can click in Tool Tips to type in a note to remind you of the action s function Figure B 16 Macro Mouse Configuration 1 2 3 4 5 1 2 3 4 5 ...

Страница 242: ...e key to send multiple key combinations or to create more useful shortcut keys use Express Key 1 Enable and select the keyboard under your chosen profile click on the chosen key to select it and then click to select Express Key Figure B 17 Control Center Macro Keyboard Record Express Key ...

Страница 243: ...ft and W required make sure you press the key s required and do not click on them 4 Click the Record button again to complete the process and stop recording 5 Click on the key and then click in the Tool Tips field and type to give the key combination a name e g Sprint Fwds 6 If you want to remove any individual key click to select it and then click Restore 7 Any assigned Express Keys will be highl...

Страница 244: ...hosen key to select it and then click to select Express Key 2 Click the Record button and then press the key or keys required in the sequence and time delay between key presses required make sure you press the key s required and do not click on them 3 Click the Record button again to complete the process and stop recording 4 Click to select a key in the sequence and click Enable Delay Time then cl...

Страница 245: ...y Time MS field and typing a new number for the delay between the key presses Figure B 19 Time Record Between Key Presses 6 If you want to remove any individual key click to select it and then click the delete symbol 7 If you want to clear all the settings click Restore to return to the default key setting ...

Страница 246: ...y application or program as follows 1 Enable and select the keyboard under your chosen profile click to select a key to launch the application and then click to select Launch App 2 Click Browse at the bottom left of the application window Figure B 20 Macro Keyboard Launch App Browse to Executable File ...

Страница 247: ...he application and click Open 4 The key will now be configured to open the selected application under your chosen Profile and the key will appear in red Figure B 21 Macro Keyboard Key Set to Launch App 5 If you want to remove any Launch App Key select it and click on Restore ...

Страница 248: ... click to select a key and then click to select Express Text 2 Click in the Text Context field and type in your message and click Save 3 Click the Record button in Start key and press the keys to use if required the Start key is the key used to in your target program to open a text message or you can leave it blank if you prefer Click the Record button again to stop the process Figure B 22 Macro K...

Страница 249: ... the process 5 The key will now be configured to send the text message in the target program under your chosen Profile and the key will appear in blue 6 If you want to remove any Express Text key select it and click on Restore Copy Paste Text Note that some applications and games do not support copy and pasted text Where this is the case any text you may have copy and pasted in to the Type to Text...

Страница 250: ...select the keyboard under your chosen profile click to select a key to disable and then click to select Disable 2 The key will now be disabled 3 If you want to enable the key again select it and click on Restore 4 The key will be disabled under your chosen Profile and the key will appear in Gray Figure B 23 Macro Keyboard Disable ...

Страница 251: ...le and select the mouse under your chosen profile click on a mouse button to select it and then click to select Express Key 2 In the following example we will configure the central mouse wheel to combine the actions of left shift key for sprinting and the W key for moving forwards in a game program 3 Click on the central mouse wheel for the shortcut action Figure B 24 Macro Mouse Express Key Recor...

Страница 252: ...s 7 Click in the Tool Tips field and type to give the key combination a name e g Sprint Fwds then click back in the Name field to avoid adding the recorded keys to the Tool Tips name 8 If you want to remove any mouse setting click to select it and then click Restore 9 The mouse button for any assigned Express Keys will appear in green Enabling Time Record for Mouse Settings If you want to create a...

Страница 253: ...o launch any application or program as follows 1 Enable and select the mouse under your chosen profile click on a mouse button to select it and then click to select Launch App 2 Click Browse at the bottom right of the application window Figure B 25 Macro Mouse Launch App Browse to Executable File ...

Страница 254: ...te to the executable file of the application and click Open 4 The mouse click will now be configured to open the selected application under your chosen Profile and the button will appear in red Figure B 26 Macro Mouse Button Set to Launch App ...

Страница 255: ...on a mouse button to select it and then click to select Express Text 2 Click in the Text Context field and type in your message and click Save 3 Click the Record button in Start key and press the keys to use if required the Start key is the key used to in your target program to open a text message or you can leave it blank if you prefer Click the Record button again to stop the process Figure B 27...

Страница 256: ...he process 5 The key will now be configured to send the text message in the target program under your chosen Profile and the key will appear in blue 6 If you want to remove any Express Text key select it and click on Restore Copy Paste Text Note that some applications and games do not support copy and pasted text Where this is the case any text you may have copy and pasted in to the Type to Text f...

Страница 257: ...ct the mouse under your chosen profile click on a mouse button to select it and then click to select Disable 2 The button click will now be disabled 3 If you want to enable the button again select it and click on Restore 4 The button click will be disabled under your chosen Profile and the key will appear in Gray Figure B 28 Macro Mouse Disable ...

Страница 258: ...eys used may be recorded 3 Return to the Flexikey application and press Record button again to stop recording 4 At the end of the recording process colors will represent the frequency of key presses with the darker keys as the most frequent through to lighter the less frequent the color dial on the left of the screen displays the color code against the number of key presses 5 You can move the mous...

Страница 259: ...f the license agreement 3 Click Next 4 Click Close to complete the installation 5 After all the drivers have been installed an internet connection is required run the NVIDIA GeForce Experience by clicking the desktop icon or App Video Card Options Note that this computer model series may support a range of CPUs and or vid eo adapters To get information on your system s video adapter go to the Star...

Страница 260: ... GPU Integrated graphics solutions usually feature memory sharing technology to help save power consumption and allow for longer battery life However computers with integrated graphics solutions will not usually run games HD video or GPU based applications without severe limitations Microsoft Hybrid Graphics is a seamless technology designed to get best perfor mance from the graphics system while ...

Страница 261: ...ete graphics solution However when an application that requires use of the dGPU is run e g a game or HD Video the dGPu is powered on and takes over the processing duties If the program is closed then the dGPU will be powered back down again until required Customization Options Although Microsoft Hy brid Graphics is com pletely seamless to the user NVIDIA also allow customization options within the...

Страница 262: ...he following to configure external displays attached to a particular port Mini Display Port 1 3 To configure an external display connected to Mini Display Port 1 3 use the NVIDIA Control Panel see NVIDIA Control Panel on page C 14 HDMI Port To configure an external display connected to the HDMI Port use the Intel Control Panel see Intel HD Graphics Control Panel on page C 28 Note that Sound Blaste...

Страница 263: ...ternal display s to the appropriate port and turn it them on 2 Press the P key combination 3 Click on any one of the options from the menu to select PC screen only Duplicate Extend or Second screen only 4 You can also click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display Figure C 2 Project ...

Страница 264: ...dis plays 1 Attach your external display to the appropriate port and turn it on 2 Click the Start Menu and click Settings System or right click the desktop and select Display Settings 3 Click the Multiple Displays menu and select Duplicate these displays Extend these displays or Show only on 1 2 etc 4 Click Keep changes to save any changes made Figure C 3 System Display Multiple Displays ...

Страница 265: ...splay In Windows C 7 C 5 You can configure up to 3 displays from the System Display menu 3 Connected Displays Note that when 3 dis plays are connected only 2 displays may be configured in Duplicate mode Figure C 4 System Display 3 Connected Displays ...

Страница 266: ...ure the HDMI audio output as per the instructions below 1 Go to the Sound control panel 2 Click Playback tab 3 The playback device will be selected 4 You may need to select the audio device and click Set Default button 5 Double click the device to access the control panel tabs Volume Adjustment The sound volume level can be clicking using the volume control icon in the notification area of the tas...

Страница 267: ...Video Driver Controls HDMI Audio Configuration C 9 C 6 Adjust the HDMI settings from the control panel tabs 7 Click OK to close the Sound control panel Figure C 6 HDMI Device Properties ...

Страница 268: ...o audio generated through an HDMI connection HDMI Video Configuration 1 Connect an HDMI cable from the HDMI Out port to your external display 2 Configure your external display as per the instructions in Attaching Other Displays on page C 41 3 Set up your external display TV or LCD for HDMI input see your display device manual 4 You can now play video audio sources through your external display Oth...

Страница 269: ...splay videos or photo slide shows on your TV external display without using HDMI or A V ca bles Before configuring Wireless Display you will need to set up your compatible adapter with your display speakers Connect the adapter using an HDMI or A V ca ble and turn on the display or in the case of speakers connect them to the wireless speaker adapter with the cables provided with the adapter and the...

Страница 270: ...ress the P key combination 3 Click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display 4 The system will then search for compatible display devices this may take up to 60 seconds so allow time for this to complete 5 Double click any detected display device in the list Figure C 7 Add a Wireless Display ...

Страница 271: ...ect for specific settings for your display see the documentation supplied with your compatible adapter display for full details 8 Go to the Project menu and click Disconnect to temporarily disconnect from the wireless display 9 To permanently disconnect from the display you will need to go back through the connection process again you can select it in Devices and click Remove Device Yes ...

Страница 272: ...to configure external displays attached to the Mini DisplayPort 1 3 1 Go to the Control Panel 2 Double click NVIDIA Control Panel click to view the control panel in either Large icons or Small icons if you are in Category view NVIDIA Control Panel To access the Ge Force control panel from the desktop right click the desktop then click NVIDIA Control Panel Figure C 8 NVIDIA Control Panel ...

Страница 273: ...video configuration Additional menus will appear when external displays are at tached to the Mini DisplayPort 1 3 Navigating the Control Panel Navigate through the control panels in much the same way as you would a web page Click on the sub head ing tasks in the left menu and on the high lighted links for infor mation Use the buttons on the top left to go back forward etc Figure C 9 NVIDIA Control...

Страница 274: ...IDIA Control Panel C Further menu items will appear in the NVIDIA Control Panel with external displays attached to the Mini DisplayPort 1 3 Figure C 10 NVIDIA Control Panel with External Display Attached to the Mini DisplayPort 1 3 ...

Страница 275: ...Video Driver Controls NVIDIA Control Panel C 17 C The Help menus provide index and search features and direct links to the NVIDIA website etc Figure C 11 Help Menu ...

Страница 276: ...ir own parameters for GPU usage Context Menu One of the quickest ways to choose which GPU to use for a particular application is by using the Run with graphics processor in the context menu 1 Go to the NVIDIA Control Panel 2 Click Desktop from the top menu and select Add Run with graphics processor to Context Menu it should have a check alongside it Display GPU Activity Icon Click to enable Dis pl...

Страница 277: ... from the context menu 6 Select either High performance NVIDIA processor dGPU or Integrated graphics iGPU to run the program with the selected GPU iGPU or dGPU Note the NVIDIA con trol panel refers to High performance NVIDIA processor which is the discrete GPU and Integrated graphics which is the integrated GPU Figure C 13 Context Menu with Run with graphics processor Right click the application e...

Страница 278: ...rol Panel 2 Click Manage 3D Settings 3D Settings and select Global Settings tab 3 Select either Integrated graphics iGPU or High performance NVIDIA Processor dGPU from the drop down menu 4 Click the Setting menu items to select any options required 5 Click Apply to save the settings Customization Options Although hybrid tech nology is completely seamless to the user there are customiza tion option...

Страница 279: ...k Manage 3D Settings 3D Settings and select Program Settings tab 3 Select a program to customize from the drop down menu or click Add to add any program that does not appear in the menu 4 Select the preferred graphics processor for the program from the drop down menu 5 Click the Setting menu items to select any options required 6 Click Apply to save the settings Figure C 15 Program Settings ...

Страница 280: ...xternal display to the appropriate port and turn it on 2 Go to the NVIDIA Control Panel 3 Double click Display if the sub menus are not visible and then click Change resolution 4 Click to select the display and then adjust the settings from 2 Choose the resolution and 3 Apply the following settings 5 Click Apply to save the settings Figure C 16 Change Resolution ...

Страница 281: ...Controls HDCP Status C 23 C HDCP Status If your external display is HDCP High Bandwith Digital Content protection com patible then the NVIDIA control panel will display the HDCP system status Figure C 17 HDCP Status ...

Страница 282: ...s from the Video sub menus 1 Go to the NVIDIA Control Panel 2 Click next to Video if its sub items are not shown and then click either Adjust video color settings or Adjust video image settings 3 Make any adjustments required for any display and click Apply to save the settings Figure C 18 Adjust Video Color Settings ...

Страница 283: ...n select the GeForce video card or CPU as a PhysX processor or configure the computer to auto select a PhysX processor recommended default setting 1 Go to the NVIDIA Control Panel 2 Click Configure Surround PhysX 3 Click to select a processor from the menu PhysX Settings Auto select recommended is the default setting 4 Click Apply to save the settings Figure C 19 Configure Surround PhysX ...

Страница 284: ...ls you can configure the audio output from the NVIDIA control panel and Sound control panel The settings will depend upon the external HDMI display to which you have connected Connected displays will appear alongside the appropriate port Click Open Win dows Sound Settings button to access the Sound control panel Figure C 20 Set up Digital Audio ...

Страница 285: ...to log in After logging in to the system you can click through any on screen instructions to update your settings and check for installed games etc By running the NVIDIA GeForce Experience you will be able to download the lat est drivers to insure compatibility with games power saving features and various other enhancements for your NVIDIA GPU these features are subject to change and update so che...

Страница 286: ...ktop and select Intel R Graphics Settings from the menu OR 2 Click the icon in the notification area of the Desktop taskbar and select Intel R Graphics Settings from the menu Figure C 21 Right Click Desktop Intel Graphics Settings Figure C 22 Taskbar Notification Area Icon Menu Intel Dynamic Video Memory Technology Intel DVMT automatically and dynamically allocates as much system memory RAM as nee...

Страница 287: ...Video Driver Controls Intel HD Graphics Control Panel C 29 C OR 3 Double click the Intel R HD Graphics control panel in the Windows Control Panel Figure C 23 Control Panel Intel Graphics Settings ...

Страница 288: ...may make changes to any of the graphics properties by clicking the appropriate menu panel and adjusting the settings from the menus Home Click the Home button to return to the main menu screen in any of the sub menu screens Figure C 24 Intel HD Graphics Control Panel ...

Страница 289: ...play Settings or Color Settings to make display adjustments in cluding configuration for any attached external displays Multiple Display At least one other dis play must be attached in order to view multiple display selection op tions Figure C 25 Intel HD Graphics Control Panel Display ...

Страница 290: ...ay mode of any attached dis plays see Attaching Other Displays on page C 41 Click Apply to save any changes made Multiple Display At least one other dis play must be attached in order to view multiple display selection op tions Audio Settings Any attached active dis plays must have audio capacity to allow audio configuration Figure C 26 Intel HD Graphics Control Panel Display Multiple Displays ...

Страница 291: ...lay or any at tached display to any width height refresh rate color depth and underscan percent age of your choice Note that incorrect settings can cause system instability and even possible component damage so this is adjusted at your own risk Figure C 27 Intel HD Graphics Control Panel Display Settings Custom Resolutions ...

Страница 292: ...ance gives the smoothest motion of images Quality displays the most detail Balanced Mode provides better computer performance with good quality and Custom allows you to configure the Anisotropic Filtering and Vertical Sync and features to your prefer ences Click Apply to save changes Figure C 28 Intel HD Graphics Control Panel 3D ...

Страница 293: ...ntrol Panel C 35 C Options and Support Hot Key Manager in Options and Support allows you to create hot keys for open ing the application and scaling etc Click Apply to save changes Figure C 29 Intel HD Graphics Control Panel Options and Support ...

Страница 294: ...mation the Built In Display and any attached displays Preferences Go to the Preferences sub menu in Options to configure the preferences for the Intel HD Graphics Control Panel Make sure you click En able under Tray Icon to display the Intel HD Graphics Control Panel icon in the notification area of the taskbar as below Figure C 30 Intel HD Graphics Control Panel Options Information Center ...

Страница 295: ...switch to vivid col ors The Preview image will display a sample image using the current settings You can Save Profile and name the Profile to recall the settings at any time Click Apply to save changes select Color Enhancement or Image Enhancement from the menu Figure C 31 Intel HD Graphics Control Panel Video Color Enhancement ...

Страница 296: ...top of the screen to display the sub menus The Image Enhancement menu allows you to adjust the Sharpness Skin Tone Enhance ment Noise Reduction Contrast Enhancement and Film Mode Detection Click Apply to save changes Figure C 32 Intel HD Graphics Control Panel Video Image Enhancement Basic ...

Страница 297: ...ance Video Colors from the menu on the left Alternatively you can go through the menus to make adjustments to your preferences for Display Color Video Op tions and Support and Power tick any boxes for the settings required and then Save the settings to a profile which may be imported or exported Figure C 33 Intel HD Graphics Control Panel Profiles ...

Страница 298: ...ate Both connected displays output the same view and may be configured independently Extended Extend Both connected displays are treated as separate devices and act as a virtual desktop 4K2K Videos on 4K2K External Displays Note you may experi ence some video lag when playing 4K2K vid eos on an attached 4K2K external display Table C 1 Display Modes Attaching Displays When you first attach an exter...

Страница 299: ... Control Panel control panel and click Display Multiple Displays sub menu 3 Click Clone from the Select Display Mode menu 4 Click Apply and OK to confirm the settings change 5 Select the displays from the Select One or More Active Displays menu Multiple Display At least one other dis play must be attached in order to view Multiple Display selection op tions Figure C 34 Display Multiple Displays Cl...

Страница 300: ...ttings change Display Settings Extended Desktop You can have different Colors Screen Area and Monitor Refresh Rates for each display device provided your monitor can support them You can drag the moni tor icons to match the physical layout of your displays Icons and pro grams may also be dragged between the displays Figure C 35 Display Multiple Displays Extended Click the appropriate monitor icon ...

Страница 301: ...edule Check with your distributor supplier for details Note that this computer model series may support a range of CPUs and or video adapters To find out which CPU is installed on your system go to the Start menu and select Settings and then select System and click About This will also provide information on the amount of Installed RAM etc To get information on your system s video adapter go to th...

Страница 302: ...PCIe Gen3 x4 Interface RAID 0 1 Factory Option BIOS One 128Mb SPI Flash ROM AMI BIOS SO DIMM Memory Types All SO DIMM memory modules installed in the system should be identical the same size and brand in order to prevent unexpected system behavior Don t mix SO DIMM memory module sizes and brands in order to prevent system prob lems Audio High Definition Audio Built In Array Microphone 2 Built In S...

Страница 303: ... Card with SATA PCIe Gen 3 x4 Interface M Key Slot 3 for M 2 2280 SSD Card with PCIe Gen 3 x4 Interface M Key Communication 1 0M HD PC Video Camera Module Built In 10 100 1000Mb Base TX Ethernet LAN Intel Dual Band Wireless AC 9260 2 2 802 11 a c WLAN Bluetooth M 2 2230 Combo Module Factory Option Intel Dual Band Wireless AC 9560 2 2 802 11 a c WLAN Bluetooth M 2 2230 Combo Module Factory Option I...

Страница 304: ...utput 19V 7 89A 150 Watts Environmental Spec Temperature Operating 5 C 35 C Non Operating 20 C 60 C Relative Humidity Operating 20 80 Non Operating 10 90 Physical Dimensions Weight 378mm w 250mm d 29 8mm h 2 3kg Barebone System with 47WH Battery A barebone system does not include the HDD RAM adapter power cord and factory option modules weight tolerance within 5 ...

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