EN
28
Troubleshooting
If the device should stop working properly,
fi
rst check whether you are able to correct
the problem yourself.
Do not attempt to repair a defective electrical device yourself!
Problem
Possible cause/solution
The vacuum clean-
er has no suction
power.
• Is the mains plug not correctly connected with a socket?
Correct the position of the mains plug.
• Is the socket defective? Try another socket.
• Check the fuse for your mains connection.
The suction perfor-
mance is poor.
• Is the suction power set too low on the suction power
control? Turn the suction power control more towards
MAX.
• Is the auxiliary air vent on the handle open? Close it.
• Is the dust container too full? Empty the container.
• Are
the
fi
lters heavily laden with dirt? Clean the cyclone
insert, motor
fi
lters and HEPA exhaust air
fi
lter.
• Is the nozzle, telescopic tube or suction hose clogged?
Turn the device off, pull the mains plug out of the socket
and remove the obstruction (also see chapter “Assembly”).
The device emits
dust when vacuum-
ing.
• Has the dust container not been closed properly and/or is
it not (properly) inserted in the device? Correct this.
• Are
the
fi
lters heavily laden with dirt? Clean the cyclone
insert, motor
fi
lters and HEPA exhaust air
fi
lter.
The mains cable
will not completely
retract.
• The mains cable has not been correctly retracted into the
device. Pull it out a little and press the cable retraction
button
again.
An unpleasant odour
develops when vacu-
uming.
• Are you using the device for the
fi
rst time? An odour often
develops when using new devices for the
fi
rst time. The
odour should disappear once you have used the device
a few times.
Disposal
The packaging material is recyclable. Please dispose of it in an environmentally
friendly manner and take it to a recycling centre.
Dispose of the article in an environmentally friendly manner. It should not be
disposed of in the normal household waste. Please dispose of it at a recycling
centre for used electrical and electronic devices. You can obtain more informa-
tion from your local authorities.
All rights reserved.
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