25
EN
Troubleshooting
If the device does not work properly, check whether you are able to rectify the problem
yourself. If the problem cannot be solved with the steps that are listed, contact the cus-
tomer service department.
Do not attempt to repair a defective electrical device yourself!
Problem
Possible cause / solution
The device only
works slowly or
does not start.
• Is the battery empty? Charge up the battery.
Low suction force.
• Is the battery too weak? Charge up the battery.
• Is the dust container (
12
) full? Empty the dust container.
• Is
the
fi
lter heavily clogged up? Clean the
fi
lter.
• Is the suction opening/nozzle blocked? Switch off the device
and remove the blockage.
• It is also possible that some items will be too big / heavy to be
picked up by the device.
Dust escapes from
the device during
cleaning.
• Check whether the dust container (
12
) and
fi
lter have been
inserted correctly and adjust the
fi
t if necessary.
• Is
the
HEPA
fi
lter worn or damaged? Order a new HEPA
fi
lter
via
www.service-shopping.de
and replace it.
The battery is not
charging up. The
battery control
lamps (
9
) are off.
• Is the device seated correctly in the charging station (
23
)?
• Is the mains adapter (
21
) connected correctly to the plug
socket and the charging station (
23
)?
• Is the plug socket defective? Try another plug socket.
• Check the fuse of the mains connection.
Unusual odour
• A new odour is normal when the device is used for the
fi
rst
time; it disappears after a while.
Technical Data
Article number:
00142 (black); 06274 (white-blue)
Device
Model number:
EV-660-S148
Voltage supply:
14.8 V DC, 2200 mAh (4x Li-ion battery ICR18650)
Motor power:
80 W
Battery charge time:
approx. 12 – 14 hours (when
fi
rst charged)
Battery operating time:
approx. 20 minutes (with fully charged battery)
Capacity of dust container: approx. 500 ml