WARRANTY
Please contact Customer Service at
for the quickest service.
We are open Mon. - Fri. from 9:00 a.m. - 5:00 p.m. (EST) or email us at
1
The following limited warranties apply to new Classic Brands Adjustable Comfort Adjustable
Base and are extended only to the original retail purchaser of the Classic Brands Adjustable Comfort Adjustable Base
Product. These limited warranties are non-transferable. The “adjustable base” does not include the mattress. “Warranty
Commencement Date” means the date you purchased a new and unused Classic Brands Adjustable Comfort adjustable
base. Classic Brands warrants this adjustable base to you on the terms and over the reducing periods of time set out
below. All warranty claims require notice from You to be given to Classic Brands in the manner set out below, and to be
received by Classic Brands inside the applicable warranty time period.
Your Classic Brands Adjustable Comfort Adjustable Base
is warranted against defects in the workmanship or materials for a period of three (3) years from the Warranty Commence-
ment Date. Electronics, electrical components, drive motors and massage motors are included. Upon notice during the
first year from the warranty commencement date, Classic Brands will send replacement parts (at no cost to the purchaser)
for any defective part to the purchaser. This three (3) year warranty shall not apply if purchaser does not return any and all
defective parts to Classic Brands within 15 days of purchaser’s receipt of replacement part. Purchaser shall bear all
service, transportation, labor, and shipping costs related to the delivery and/or replacement of the defective part.
This warranty does not apply; (a) to any damage caused by You; (b) if there
has been any repair or replacement of adjustable base parts by an unauthorized person; (c) if the adjustable base has
been mishandled (whether in transit or by other means), subjected to physical or electrical abuse or misuse, or otherwise
operated in any manner inconsistent with the operation and maintenance procedures outlined in the Owner’s Manual and
this warranty; (d) to damage to mattresses, fabric, or cables; (e) if there has been any modification of the adjustable base
without prior written consent by Classic Brands; or (f) to costs for unnecessary service calls, including costs for in-home
service calls solely for the purpose of educating You about the adjustable base or finding a satisfactory power connection.
Any repairs to or replacement of your adjustable base or its components under the terms of this limited warranty do not
extend the applicable warranty from the Warranty Commencement Date. The decision to repair or to replace defective
parts under this warranty shall be made, or cause to be made, by Classic Brands at its option and in its sole discretion.
Repair or replacement shall be the sole remedy of the Purchaser. There shall be no liability on the part of Classic Brands
for any special, indirect, incidental, or consequential damages or for any other damage, claim, or loss not expressly
covered by the terms of this warranty. This limited warranty does not include reimbursement for inconvenience, removal,
installation, setup time, loss of use, shipping, or any other costs or expenses. Additionally, this warranty applies under
conditions of normal household uses and does not apply to defects resulting from negligence, misuse, accidental or
commercial/rental usage. All implied warranties, including implied warranties of merchantability and fitness for a particular
purpose, are limited to the duration of the express warranties on this product. The warranties and remedies set forth in this
limited warranty are your sole and exclusive remedies and our entire liability for any breach of these limited warranties. In
no event will Classic Brands be liable to you for any damages, including incidental or consequential damages, arising out
of the inability to use this product. Some states do not allow limitations on how long an implied warranty lasts or the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state. All warran-
ties are applicable to the original consumer purchaser only, and do not extend to any subsequent owner or other transfer-
ee of the product nor to any commercial and/or non-residential users.
Should a warranty claim arise, the original purchaser shall contact Classic Brands
for a Warranty Claim Form and Instructions. The original purchaser shall complete the Warranty Claim Form, clearly
detailing the defect, and email along with a copy of original sales receipt for the Product to [email protected] or
as otherwise directed on the Warranty Claim Form. Warranty Claim Forms that are incomplete or sent without a copy of
original sales receipt will not be processed and will be returned. Upon receipt by Classic Brands of the completed Warran-
ty Claim Form and the original sales receipt, Classic Brands’ quality control department will verify the defect and/or the
applicability of this Limited Warranty thereto. In the event that this Limited Warranty is applicable, a replacement product
of equal or greater value will be sent to the customer. The original purchaser will be responsible for shipping, handling and
processing fees. No monetary refunds and/or credits will be issued. Please retain this warranty and your original
invoice for three (3) years.