8
English
Setup
The most essential settings can be found under Options:
• Audio Capture filter:
Audio input settings.
• Video Capture filter:
Video input settings.
• Video Capture Pin: Settings for
video streaming, image sizing,
frames per second, etc.
Troubleshooting guide
Description
Problem
Solution
The computer cannot
find the web camera,
or the programme
doesn’t start.
The drivers aren’t correctly
installed.
Reinstall the drive routines.
The web camera is not
properly connected.
Check your USB connection.
Restart your computer.
Preview is not selected.
Select
Preview
under “Options”.
The picture is too
bright or too dark.
The image settings are not
properly set.
Adjust “Video Capture Filter”
settings”.
Rolling horizontal
parallel lines are
seen.
The mains voltage fre-
quency isn’t properly set.
Select the proper
Flicker
frequency
in the “Video
Capture Filter” settings.
The colours displayed
are not true.
The image settings are too
dark.
Adjust “Video Capture Filter”
settings.
