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5 Troubleshooting

Clarity Hardware

▌ The driver is installed, but there is a yellow exclamation mark (the Colibrick item in the

Fig 17 on pg 24.) or a question mark over its icon, or it is not behaving as expected.
The driver is probably installed incorrectly.

Solution:

Reinstall the driver manually as described in the chapter

"Installation and

reinstallation in Windows 8, 7 or Vista"

on pg

26

.

▌ The item does appear, but is displayed with a cross symbol.

Solution:

Double-click the item to invoke the

General

tab and activate the driver by clicking on

the

Enable this device

button.

▌ The item does appear and there are no error symbols around it. A driver for a different

type of Windows operating system was possibly installed thereby replacing the
correct driver.

Solution:

Uninstall the incorrect driver and install the correct one as described in the chapter

"Installation and reinstallation in Windows 8, 7 or Vista"

on pg

26

.

- 25 -

Содержание INT9

Страница 1: ...dware INT9 A D converter HW ENG Code Rev M105 30G Date 30 1 2013 Phone 420 251 013 400 DataApex Ltd Fax 420 251 013 401 Petrzilkova 2583 13 clarity dataapex com 158 00 Prague 5 www dataapex com The Czech Republic ...

Страница 2: ...d with the icon Clarity DataApex and are trademarks of DataApex Ltd Microsoft and Windows TM are trademarks of Microsoft Corporation DataApex reserves the right to make changes to manuals without prior notice Updated manuals can be downloaded from www dataapex com Author zte ...

Страница 3: ...s and Outputs 20 4 4 Device Monitor 21 5 Troubleshooting 22 5 1 Locate your problem 22 5 2 Problems with INT9 23 5 2 1 How to check the INT9 driver 24 5 3 Manual Installation 26 5 3 1 Installation and reinstallation in Windows 8 7 or Vista 26 5 3 2 Installation and reinstallation in Windows XP 28 5 3 3 Reinstallation of drivers using the System Restore Point 32 5 3 4 Reinstallation of drivers in W...

Страница 4: ...tals indicates the name of the file and or directory ACTIVE capitalitalics marks the state of the station or its part The bold text is sometimes also used for important parts of the text and the name of the Clarity station Moreover there are text sections written in format other than normaltext These sections are formatted as follows Note Notifies the reader of possibly interesting information Cau...

Страница 5: ...D converters used for processing positive and negative voltages l 4 digital inputs l 8 digital outputs The first four are also designed as relay contacts l PCI Slot l Excellent reliability and temperature stability The INT9 card of integration converters is a modernized successor of the PCI card INT7 1 1 A D converter types in general Prior to collecting and processing the chromatographic signal b...

Страница 6: ... There are no time delays during which the converter fails to integrate the input signal l No continuous servicing of the input analog switches which would otherwise cause errors offset noise l Substantially smaller amounts of data entering the computer due to individual data items already representing partial integrals 2 ...

Страница 7: ...CI slot for your INT9 card Note Full size PCI 2 0 32 bit PCI slot for 5V 32 bits half length extension card is required Low profile or PCI Express slots cannot be used Tab 1 Hardware and Software Compatibility Software Windows 8 incl 64 bit 7 Vista both 64 bit 7 Vista XP 2000 98 Me Clarity Clarity Lite Yes from 4 0 3 Yes from 3 0 Yes from 2 5 Yes Yes until 3 0 No CSW32 No No No No No No 3 ...

Страница 8: ...during the installation of the Clarity software l The driver is now installed proceed to setup and wiring Note When installing multiple INT9 cards a PC restart is recommended after the installation in order to prevent the reassignment of INT9 acquisition channels between Clarity Instruments 3 2 Standard cable for Clarity station Fig 2 Cables for the Clarity station package The standard Clarity sta...

Страница 9: ...ected to this CINCH connector l A cable terminated with free leads red shielding digital ground for direct connection to the chromatograph l A cable terminated with a button for cases where a starting contact is not available and it is necessary to perform a manual start Both types of cable are supplied for each starting cable Digital output cables Relay contacts labeled OUT1R and OUT2R terminated...

Страница 10: ...pg 40 Fig 3 Connecting Clarity to chromatograph 3 3 1 Connection of signal cables Signal inputs of the A D converters are symmetrical red white and analogue ground copper braiding Caution Shielding must be connected It serves not only as the shielding but also as the analogue earth against which the measurement takes place In the case of asymmetrical output of a detector only two connectors shield...

Страница 11: ...ion of starting cables Starting input reacts to a change of the TTL level 5 V 0 V or to a connection by any contact button contact of relay The input implicitly reacts to a change from HIGH to LOW or closing of a contact The input function may be altered by changing the Down option to Up in the External Start Stop section of the Method Setup Measurement dialog accessible from the Instrument window...

Страница 12: ...ystem Configuration l Start the Clarity station by clicking on the icon on the desktop l Invoke the System Configuration dialog accessible from the Clarity window using the System Configuration command l Press the Add button See Fig 4 on pg 8 to invoke the Available 8 ...

Страница 13: ...ames in Name fields for individual channels set signal units Note A detailed description of this dialog can be found in the chapter DataApex INT9 Setup on pg 13 l Press the OK button The INT9 will appear in the Setup Control Modules list of the System Configuration dialog l Drag and drop the INT9 icon from the Setup Control Modules list on the left side of the System Configuration dialog to the de...

Страница 14: ... Modules list drag the individual detector signals FID UV VIS in this case to separate Instruments See Fig 6 on pg 10 The Instrument to which the particular signal is connected is listed to the right of the detector name in the Setup Control Modules section Fig 6 System Configuration multiple instruments Note Each independent Clarity Instrument must have separate Ext Start Dig Input and Ready Dig ...

Страница 15: ...T9 A D Card 1 as well as all signals from INT9 A D Card 2 and one signal Pressure from U PAD2 are assigned to the Instrument 1 while the second signal UV from U PAD2 is assigned to the Instrument 2 While there are several cards assigned to the same instrument it is necessary to select which card will be used for Ext Start Dig Input and Ready Dig Output signals All added A D converters e g INT9 mus...

Страница 16: ...INT9 A D converter 3 Installation Fig 8 Device Manager in Windows 7 two INT9 cards Note A maximum of four INT9 converters can be configured and used in Clarity simultaneously 12 ...

Страница 17: ...set with respect to the type of connected signal l The Method Setup Acquisition tab for setting the parameters related to the type of analysis 4 1 DataApex INT9 Setup The DataApex INT9 Setup dialog sets the parameters of the INT9 converter and since it depends on the type of connected detector it is not going to be changed often Fig 9 DataApex INT9 Setup Number of Channels Indicates the number of ...

Страница 18: ... of negative signals i e below zero Set Units Invokes the Detector Units dialog Fig 10 Detector Units l Quantity Field for entering a name of the y axis in the graph of the measured signal l Units Field for entering the unit symbol along with the prefix l Coefficient Allows to enter the coefficient between the selected units and mV default l Autoprefix Allows to enter the unit prefix In graphs uni...

Страница 19: ...y Suppression settings Digital Input Names Allows to change the names of digital inputs Fig 11 Digital Input Names Digital Output Names Allows to change the names of digital outputs These names will be used in the Digital Output Control dialog in the chapter Digital Inputs and Outputs on pg 20 Fig 12 Digital Output Names Supply Frequency Allows to change the mains Supply Frequency Suppression It i...

Страница 20: ...rts of Americas the 60 Hz mains frequency is usual while the rest of the world tends to use 50 Hz mains frequency pre set as default The 50 Hz frequency is common in countries using 230V power supply while the 60 Hz is connected to the 117V power supply 16 ...

Страница 21: ...ts the detector whose parameters will be set If there is only one detector channel configured on the Clarity Instrument this control will not be accessible Range Selects the input voltage range in mV The selected range corresponds to the maximum output voltage of the detector that the A D converter can still process Available ranges for INT9 card are 156 1 250 and 12 123 mV Sample Rate Depending o...

Страница 22: ...data which will affect the size of the resulting chromatogram and the speed of its processing Sample rate sufficient for successful peak detection is about 20 samples per narrowest peak A higher sampling rate also increases the amount of noise and will need setting the Peak Width parameter accordingly in the Integration Table on the Method Setup Integration tab Note Range and Sampling Rate are set...

Страница 23: ...ternal signal terminates the analysis in progress and at the same time starts a new one The first signal starts the analysis the second signal terminates it and at the same time starts a new one the so called continuous measurement Start Stop The external signal starts and stops an analysis The first signal starts the analysis the second signal stops it etc Down The station reacts to changes in vo...

Страница 24: ...can be controlled from the following places in Clarity l Standard assignment of external Ext Start Dig Input and Ready Dig Output can be changed in the System Configuration dialog in the Fig 4 on pg 8 Note The assigned input and output is then automatically used in the ACTIVE sequence for synchronization with the autosampler l Digital outputs of INT9 dialog l Device Monitor of the INT9 l In the Me...

Страница 25: ...itched off gray icon to logical zero LOW Descriptions Shows the description indicating the meaning of individual input The names of all digital inputs can be set in the DataApex INT9 Setup dialog Output no Lists the serial numbers of individual outputs Current State Indicates the current status of the particular output which also work as relays Green light corresponds to logical one HIGH light swi...

Страница 26: ...ible in its header Note Names of individual Clarity Instruments appear in the header instead of the common term Instrument Tab 2 List of windows and dialogs Dialogs Clarity pg 37 Data Acquisition pg 39 Instrument pg 37 Method Setup pg 37 Sequence pg 37 Single Analysis pg 37 System Configuration pg 23 pg 37 pg 39 Tab 3 List of Error messages Error Messages Board malfunction pg 23 Cannot create dete...

Страница 27: ...ke the DataApex INT9 Setup dialog l The Data Acquisition icon in the Instrument window is not active this problem may also have another cause For more details see the chapter Data Acquisition non functional on pg 37 l When starting Clarity or trying to add more INT9 cards to configuration then is present in the PC the error message Cannot find first board appears Alternatively Cannot find second b...

Страница 28: ... Manager in the search results click on the desired item to displayt the Device Manager window In the desired Device Manager window look up the resulting list for item Chromatography Devices DataApex Acquisition Device Model Int9 In the following image all drivers except the Colibrick driver are installed correctly Fig 17 Device Manager in Windows 7 Error status of the driver may be one of the fol...

Страница 29: ...indows 8 7 or Vista on pg 26 The item does appear but is displayed with a cross symbol Solution Double click the item to invoke the General tab and activate the driver by clicking on the Enable this device button The item does appear and there are no error symbols around it A driver for a different type of Windows operating system was possibly installed thereby replacing the correct driver Solutio...

Страница 30: ...sta l Insert the Int9 card to the PCI slot in the computer l Windows 8 7 and Vista do not install the driver automatically Use the Control Panel Device Manager Fig 18 Step 1 of Updating the driver l Right click on the PCI Data Acquisition and Signal Processing Controller item and click the Update Driver Software item 26 ...

Страница 31: ...f the Installation Wizard l Click the Browse my computer for driver software button Fig 20 Browse for driver dialog l Browse for Int9 driver location in the example above the Clarity installation is located in the C CLARITY directory Then click Next 27 ...

Страница 32: ...w of the wizard l Last window of the wizard informs you about the installation status and you can see also name of the driver which will be displayed in the Device Manager 5 3 2 Installation and reinstallation in Windows XP l During start up Windows should automatically recognize the new Plug and Play device and start the Add Hardware Wizard Note If the wizard does not occur use the Start Control ...

Страница 33: ...nstallation Wizard l Click the Next button Fig 24 Step 2 of Hardware Installation Wizard l Select No not this time and click Next Fig 25 Step 3 of Hardware Installation Wizard l Select the Install from a list or specific location Advanced option and click Next 29 ...

Страница 34: ...he correct driver click the Have Disk button Fig 28 Step 6 of Hardware Installation Wizard l Click the Browse button and in the displayed Locate File dialog browse to the main folder of the Clarity Station and HW_DRIVERS INT9 subfolder C CLARITY HW_DRIVERS INT9 by default Select the CSWINT9 INF file and click the Open button Now you are back in the Install From Disk dialog displaying the correct p...

Страница 35: ...llation CD ROM in the HW_DRIVERS INT9 subfolder Fig 29 Step 7 of Hardware Installation Wizard l Now the Hardware Update Wizard shows the correct driver to be installed in Windows Click the Next button and after completing the installation click the Finish button in the following dialog 31 ...

Страница 36: ... item in Windows 8 7 or Vista l In the System Restore dialog use the Restore my computer to an earlier time in Windows XP or Choose a different restore point in 8 7 or Vista option and press the Next button l In the next dialog select a restore point from a time before the incorrect driver was installed Caution Any software or hardware that was installed after the moment of the selected restore po...

Страница 37: ...talled instead of the INT9 driver you can open its Properties and Update this driver In the manual installation process select the correct drivers analogically to the description in the chapter Installing the correct driver manually on pg 34 If the correct driver cannot be determined the last installed driver will have to be removed Caution This procedure can be used safely only if you did not ins...

Страница 38: ...ver manually described in the chapter Installing the correct driver manually on pg 34 without restarting the PC 5 3 4 2 Installing the correct driver manually The following procedure described step by step can be applied under any circumstances l Invoke the Start Control Panel Add Remove Hardware l In the first dialog click the Next button Fig 32 Step 1 of Add Remove Hardware Wizard l Select Add T...

Страница 39: ...ct the Add a new device and click the Next button Fig 34 Step 3 of Add Remove Hardware Wizard l Select No I want to select the hardware from a list and click the Next button Fig 35 Step 4 of Add Remove Hardware Wizard l In the Hardware types list select the Other devices option and press the Next button 35 ...

Страница 40: ...by default in the HW_ DRIVERS INT9 subfolder Then click the OK button Fig 37 Step 6 of Add Remove Hardware Wizard l In the Models list select the DataApex Acquisition device Model 9 XX and click the Next button l In the remaining dialogs press the Next button l Restart the PC l Re check the driver in the Device Manager as described in the chapter Reinstallation of drivers in Windows 2000 on pg 33 ...

Страница 41: ... of the Instruments or the title DEMO in theClarity window header In case of Clarity DEMO use the Windows Start menu to locate the Clarity DEMO group in the All Programs section and select the Remove Clarity item there Then use the correct Clarity installation CD to install the full version In case of the Clarity Offline station remove the hardware key with the Offline license and insert the hardw...

Страница 42: ...ave a licence purchased for data collection from a smaller number of Instruments Fig 41 Small number of Instruments purchased Open the System Configuration dialog from the Clarity window using the System Configuration command and check the tab of the corresponding Instrument Instrument X Blue symbol of the curve in the tab header indicates that Instrument is not usable for measuring Solution Check...

Страница 43: ... the Clarity window using the System Configuration command and check the tab of the corresponding Instrument Instrument X If it only has the detector signals from the DataApex DEMO detector it is necessary to reconfigure it You can find more information how to add a detector in the chapter ClarityConfiguration on pg 8 If you have a proper detector configured on your Instrument the Clarity may be i...

Страница 44: ...nel 1L Input of the 1st channel AGND Ground of the analog channels IN1 Digital input of the 1st channel Used as an External Start marker of the 1st channel OUT1 1st Digital output Digital outputs are controlled by Event Table ACTIVE sequence and Digital outputs of INT9 dialog DGND Ground of the digital inputs and outputs OUT1S1 OUT1S2 Digital outputs 1st relay contact Contact is closed when output...

Страница 45: ... OUT4S1 OUT4S2 The maximum permissible current is 100 mA the maximum switched voltage is 100 V and the contact resistance is 150 mΩ The relay is onstate closed at level LOW of a relevant digital output Digital Inputs The board contains four digital TTL inputs IN1 to IN4 To suppress the contact bouncing the digital inputs are equipped with monostable toggles that prolong any change affecting the in...

Страница 46: ...INT9 A D converter 6 Tables and Specifications 6 3 INT9 CE Conformity Declaration Fig 45 CE Conformity declaration INT9 42 ...

Страница 47: ...ter 7 5 15 30 60 120 240 480 samples per second for 60Hz mains frequency filter Non linearity 0 003 Temperature dependence 10 ppm C Digital inputs 4 TTL 5 V Digital outputs 8 TTL 5 V maximum current load per output 20 mA maximum total current load 100 mA the first four control relays switching contacts rating max switching current 0 5 ADC max contact resistance 150 mΩ max voltage 100 V Tab 6 Typic...

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