6. TROUBLESHOOTING
Problem
Problem
Cause
Cause
Measure
Measure
The
unit
will
not power on
Cannot pair the
Bluetooth enabled
device with the
audio system.
No
sound
The audio quality is
poor after connection
with a Bluetooth-
enabled device.
The
is
not
responding
controller
Auto seek function
can not find any
stations
Volume is set too low
Wiring is not properly connected
The Bluetooth reception is poor.
The built-in internal processor
is not operating properly
The antenna cable is not
connected
The signals are too weak
Increase the volume to audible level
Correct wiring connections
Press the RESET button with a ball point pen
Insert the antenna cable securely
Select a station manually
The
vessels accessory
switch is not on
The device does not support
the profiles required for the
system.
The Bluetooth function of the
device is not enabled.
If the power supply is properly connected
to the vessel’s accessory terminal,
switch the ignition key to “ACC”
Use another device to connect.
Refer to the user manual of the device for how
to enable the function.
GENERAL
Bluetooth
Message
CHEK TUNER
CHAN UNSUB
CHK ANTENA
CH UNAVAIL
NO SIGNAL
CH LOCKED
SUBSCRIPTN
UPDATED
Ensure the SiriusXM antenna cable is connected to the SiriusXM tuner
correctly. Check the SiriusXM antenna wire for breaks or sharp bends.
Replace the antenna if necessary. Press RESET located….. If the message
remains, the antenna may have been damaged.
This channel is not a valid SiriusXM channel.
The channel number has been entered incorrectly, or the channel was
removed from the SiriusXM channel lineup
The vehicle must be outside, and the antenna must have a clear view of the
southern sky.The magnetic antenna must be mounted on the outside of the
vehicle for the best reception.
The selected channel has been locked by a mature channel has been
selected.
A prompt to enter the unlock code will appear.
An update to your SiriusXM subscription has been received by the SiriusXM
tuner. Press any button to continue.
Check the SiriusXM tuner connection on the back of the unit to ensure that
its correctly connected.
This channel is not included in your SiriusXM subscription plan.
Call
1-866-635-2349
to subscribe.
Description
SiriusXM Advisory Messages
Move the device closer to the audio system or
remove any obstacle between the device and
the system.
CMS2
16
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