5907 Multiverse Receiver Card, 900MHz
18
several minutes between
flashes
Try turning on “Hold last look” on the fixture if the option is
available.
The 0-
10v output isn’t
working
Check that 0-10V mode is enabled with the USB configurator.
Double check console patch and park functions. Try controlling
directly by address.
Confirm the Receiver Card’s DMX address.
Check for short circuits between the 0-10 volt line and the power
and ground lines.
Confirm correct connections to 0-
10v and ground lines. Don’t use
the DMX ground line for this function.
Use a multimeter to check for 0-10v after disconnecting the 0-
10v pin from other devices.
The PWM outputs aren’t
working
Double check that PWM output is enabled with the USB
configurator.
Double check console patch and park. Confirm addressing with
DMX map in manual.
Double check the DMX Address set in the card with the USB
configurator.
Try metering the voltage on the PWM pins without any other
devices connected while control channel is at full.
If the PWM pins were shorted or an LED or other load larger than
the amount specified in the manual was attempted to be driven
than the port may be permanently damaged. If you need to drive
large loads reach out to City Theatrical for example setups.
Unit powers up but can’t be
controlled through USB
Configurator
Try additional USB cables. Some USB micro cables are only built
for power delivery.
Check status light to confirm that card is in its normal operating
mode. If it is in bootloader mode for firmware updates it will not
be available to the Configurator.
Check in your OS that the device is recognized as a
communication device. Email
help.
