Citizen TSV-400GP, Инструкция по эксплуатации

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Troubleshooting
1.1. You cannot access the time server
1.1.1 You do not know the IP address
→ Press the initialization button to reset to the factory default. (See P.15)
1.1.2 You know the IP address
→ Check that the LAN cable is connected properly.
→ Check that access is being performed with an IP address that is within the same
segment as the time server.
Connection is not possible unless the network is within the same segment.
1.2. You cannot log in to the webpage
→ Both the user name and password are case sensitive. Check whether "Caps Lock" on the
keyboard has been enabled.
If you have forgotten the user name or password, reset the initial settings, and then set
them again. (See P.15)
→ Check that access is being performed with an IP address that is within the same segment
as the time server.
Connection is not possible unless the network is within the same segment.
1.3. You cannot change the settings on the webpage
→ Check that there are no errors in the characters and number of characters that you
entered. (See P.21 and P.28)
1.4. You cannot synchronize the time with the time server
→ The time server must have had its time corrected. Check that the reception monitor of the
time server flashes in green every two seconds (flashes in two-second cycles). The
system information can be checked on the webpage, or the operating status can be
checked with SNMP. It may take up to 25 minutes for this product to receive a signal and
correct the time after the power is turned on (if the GPS antenna is installed in an area
where a signal can be received).
→ Check whether communication has been blocked by the firewall function. Open UDP port
123 that is used by NTP/SNTP, and open UDP ports 162 and 163 that are used by SNMP.
→ Permission may need to be given to synchronize the time depending on the execution
authority settings of the OS (operating system). Check the execution authority settings of
your user account.