Have a question? Call our customer support team on 0118 969 1611
cistermiser.co.uk | 19
WC flushes when in use
Other issues
Working as normal otherwise
Ensure that the sensor is mounted in the correct position. Refer to the
Sensor positioning (section 5).
Ensure the sensor range is correctly configured. Refer to the
advanced setting guide (section 11).
Sensor flashing single red
top LEDs
Low or no battery power. Change batteries. If operated by mains
power, check wiring then contact Cistermiser.
Sensor flashing triple red
LEDs
Sensor covered or heavily scratched. Uncover or polish out
scratches.
Sensor flashing double red
top LEDs
Cistermiser product warranty and extended warranty
Cistermiser products are guaranteed for
12 months from the date of manufacture.
The guarantee is for faulty products and parts
only: there is no labour warranty. If you believe
your product is faulty, please either contact
Cistermiser directly on
0118 969 1611
or at
, with a
photograph and the serial number to help
diagnose the cause of the problem.
The warranty on Cistermiser products can
be extended within one year of date of
manufacture, at no cost, to three years from
the date of installation (see details on page 20).
Please make a note of the serial number and
take a photograph of the installation before
you leave site.
Sensor flashing red middle
LED 4 times per second
Sensor uncalibrated. Call Cistermiser for advice.
Servo motor obstruction or wiring fault - Call Cistermiser for advise.
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