Cisco WAP371, Руководство администратора

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Administration
Support Information
Cisco Small Business WAP371 Wireless Access Point Administration Guide 47
3
STEP 1
Select Use TFTP to download the capture file.
STEP 2
Enter the TFTP Server Filename to download if different from the default. By default, the
captured packets are stored in the folder file /tmp/apcapture.pcap on the WAP device.
STEP 3
Specify a TFTP Server IPv4 Address in the field provided.
STEP 4
Click Download.
To download a packet capture file using HTTP:
STEP 1
Clear Use TFTP to download the captured file.
STEP 2
Click Download. A confirmation window appears.
STEP 3
Click OK. A dialog box displays that enables you to choose a network location to save the file.
Support Information
The Support Information page enables you to download a text file that contains detailed
configuration information about the AP. The file includes software and hardware version
information, MAC and IP addresses, the administrative and operational status of features,
user-configured settings, traffic statistics, and more. You can provide the text file to technical
support personnel to assist them in troubleshooting problems.
To show the Support Information page, select Administration > Support Information in the
navigation pane.
Click Download to generate the file based on current system settings. After a short pause, a
window appears to enable you to save the file to your computer.