Phone Terms
•
Soft Keys
– buttons located at the bottom of your
phone LCD screen. To select a soft key, press the
button located directly under that soft key option.
If your phone is touch-screen enabled, press the
button option on the LCD screen.
NOTE:
Soft key options change dynamically
depending on what feature of the phone you are
using.
•
MWI (Message Waiting Indicator)
– The light on
the back of the phone’s handset. This light will
illuminate while receiving a call and also when you
have a new voice mail message.
•
Line Buttons
– Depending on the model of your
phone, you may have 1 to 3 line buttons available.
•
The first line is normally assigned your direct
extension number.
•
The second line may be a shared line.
•
The sixth line may be assigned to Do Not
Disturb
•
Line buttons with no label can usually be
configured as speed dials.
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