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Corrective Action

Possible Cause

Symptom

Check and replace the modem or
terminal, if required.

Faulty modem console terminal.

No initialization response from
Cisco VG310 or Cisco VG320

Check and replace the cable, if
required.

Faulty cabling to terminal.

Contact Cisco

or your Cisco

reseller.

Faulty Cisco VG310 or Cisco
VG320.

Check the ventilation of the chassis.

Overheating.

Unit shuts off after operating for
some time

Contact Cisco

or your Cisco

reseller.

Faulty Cisco VG310 or Cisco
VG320.

Reset or replace the console.

Console fault.

Console screen display freezes

Repeat the power-on procedure.

Software error.

Contact Cisco

or your Cisco

reseller.

Faulty Cisco VG310 or Cisco
VG320.

See

Obtaining Technical Assistance

Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide

OL-31292-01

Configuring the Cisco VG310 and Cisco VG320 Voice Gateways

Troubleshooting Cisco VG310 and Cisco VG320

Содержание VG310

Страница 1: ...Hardware Installation Guide First Published July 25 2014 Americas Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Text Part Number OL 31292 01 ...

Страница 3: ... Panel View 2 Back Panel View 2 Locating the Product Serial Number 3 Interfaces and Service Capabilities of Cisco VG310 and Cisco VG320 3 Physical Description and LEDs 4 Gigabit Ethernet Ports and LED Indicators 7 Port Numbering Conventions 8 Hardware Features 8 Real Time Clock 8 Built In Interface Ports 8 USB Serial Console Port 9 Removable and Interchangeable Modules and Cards 9 Supported Voice ...

Страница 4: ...ort and Auxiliary Port Considerations 17 Console Port Connections 17 Auxiliary Port Connections 18 Interference Considerations 19 Mounting Tools and Equipment 19 Keeping Track Checklist 20 Installation Checklist 20 Site Log 21 C H A P T E R 3 Installing the Cisco VG310 and Cisco VG320 Voice Gateways 23 Safety Recommendations 23 Maintaining Safety with Electricity 24 General Safety Practices 25 Saf...

Страница 5: ...h 43 Ports and Cabling 43 Cable Connection Procedures and Precautions 44 Voice Cables 45 Connecting the Analog Voice Interface to a Distribution Panel 46 Ports Connectors and Pinouts 47 Remote Terminal Connections If Applicable 48 Connecting to a Modem 48 Connecting to a Remote PC 48 Connecting to a Remote ASCII Terminal 49 Removing and Installing a CompactFlash Memory Card 49 Removing a CompactFl...

Страница 6: ...latory Compliance 66 A P P E N D I X B Cable Specifications and Information 69 Console and Auxiliary Port Signals and Pinouts 69 Console Port Signals and Pinouts 70 Auxiliary Port Signals and Pinouts 71 Identifying a Rollover Cable 72 Console Port to ASCII Terminal 72 Gigabit Ethernet Connector Pinouts RJ 45 73 ISDN BRI Interface 74 ISDN BRI Connections 74 ISDN BRI Pinouts 75 E M Pinouts 76 Analog...

Страница 7: ...EIA TIA 530 Connections 81 USB Type A to USB 5 Pin Mini Type B Cable 82 Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide OL 31292 01 vii Contents ...

Страница 8: ...Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide viii OL 31292 01 Contents ...

Страница 9: ...ation Provides essential safety information applicable to your Cisco VG310 or Cisco VG320 and contains multiple language translations of the safety warnings applicable to the device Cisco VG310 and Cisco VG320 Voice Gateways Software Configuration Guide Provides detailed configuration information about the Cisco VG310 and Cisco VG320 voice gateways Release Notes Provides up to date information abo...

Страница 10: ...7208 or elsewhere in North America by calling 800 553 NETS 6387 Conventions This document use the following conventions Cisco Means reader take note Notes contain helpful suggestions or references to materials that may not be contained in this manual Note Means reader be careful In this situation you might do something that could result in equipment damage or loss of data Caution Safety Warnings S...

Страница 11: ...cess to all tools on the Cisco Technical Support Website requires a Cisco com user ID and password If you have a valid service contract but do not have a user ID or password you can register at https tools cisco com RPF register register do Submitting a Service Request Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests S3 and S4 service requests are tho...

Страница 12: ...ous online and printed sources Cisco Marketplace provides a variety of Cisco books reference guides and logo merchandise Visit Cisco Marketplace the company store at http www cisco com go marketplace Cisco Press publishes a wide range of general networking training and certification titles Both new and experienced users will benefit from these publications For current Cisco Press titles and other ...

Страница 13: ...ernet Ports and LED Indicators page 7 Port Numbering Conventions page 8 Hardware Features page 8 Periodic Inspection and Cleaning page 10 Software Elements page 10 Introduction to Cisco VG310 and Cisco VG320 Analog Voice Gateways The Cisco VG310 and Cisco VG320 Analog Voice Gateways provide an intermediate path to enable the Time Division Multiplex TDM to IP transition Cisco VG310 and Cisco VG320 ...

Страница 14: ...ce interface connector For Cisco VG320 only 48 analog FXS voice ports using two RJ 21 analog voice interface connectors Front Panel View The following figure shows the front panel of the Cisco VG310 and Cisco VG320 chassis Figure 1 Front Panel of the Cisco VG310 and Cisco VG320 Chassis Back Panel View The following figures show the back panel views of the Cisco VG310 and Cisco VG320 chassis respec...

Страница 15: ...igabit Ethernet LAN ports Cisco VG310 is equipped with an RJ 21 port for connection to a distribution panel Cisco VG320 has two RJ 21 ports for connection to a distribution panel WAN Interface is not supported on Cisco VG310 and Cisco VG320 Note Table 1 Cisco VG310 and Cisco VG320 Analog Voice Gateway Interfaces and Service Capabilities Details Services Supported Interface To Interface Configurati...

Страница 16: ...VG310 only RJ 21 24 analog FXS voice ports Port 0 0 0 to 0 0 23 RJ 21 physical interface Analog voice fax or modem Analog phone fax or modem Network side of key system Network side of analog PBX FXS loop start or ground start For Cisco VG320 only RJ 21 48 analog FXS voice ports Port 0 0 0 to 0 0 23 and port 0 1 0 to 0 1 23 Flash card Compact slot memory slot 0 Compact slot memory slot 0 Physical D...

Страница 17: ... card slot 5 RJ 45 serial AUX port 15 Status LED for mini USB 6 Mini USB connector 16 Status LED for console 7 EHWIC slot 17 RJ 45 serial console port 8 Gigabit Ethernet ports 2 9 The following figure describes the back panel features of Cisco VG320 Figure 6 Back Panel Features of Cisco VG320 On off switch 11 Chassis ground connection 1 AC power input 12 FXS RJ 21 connector 1 2 Cisco VG310 and Cis...

Страница 18: ... in removable modules and interface cards see the applicable documentation for those products Table 2 Cisco VG310 and Cisco VG320 LED Indicators Description Color LED Normal operation System is receiving power Green SYS Operating system boot up in progress Blinking green Power supply is available but the unit has an error condition Amber System is not receiving power Off Indicates packet activity ...

Страница 19: ...t is the active console port When USB CON LED is On the SER CON LED will be Off Note Green USB CON Gigabit Ethernet Ports and LED Indicators There are two RJ 45 Gigabit Ethernet GE ports GE0 0 and GE0 1 on the Cisco VG310 and Cisco VG320 chassis These ports support 10BASE T 100BASE TX and 1000BASE T standards The LED indicators for the GE ports display a sequence of blinks followed by a pause to i...

Страница 20: ...g Real Time Clock on page 8 USB Serial Console Port on page 9 Removable and Interchangeable Modules and Cards on page 9 Real Time Clock When the system powers up the internal real time clock with battery backup provides the system software with the time of day This allows the system to verify the validity of the certification authority CA certificate Cisco VG310 and Cisco VG320 have a lithium batt...

Страница 21: ...pports one EHWIC card Legacy interface single width cards such as WAN interface cards WICs voice interface cards VICs and high speed WAN interface cards HWICs are supported in the EHWIC slot For a list of supported VICs and VWICs see Supported Voice Interface Cards and Voice WAN Interface Cards External EHWIC The PVDM slot on the motherboard supports only a PVDM3 Older PVDM cards are not supported...

Страница 22: ...ve impact of dust or debris The frequency of inspection and cleaning is dependent upon the severity of the environmental conditions but a minimum of every six months is recommended Cleaning involves vacuuming the unit s air intake and exhaust vents Software Elements The operating system for Cisco VG310 and Cisco VG320 is Cisco IOS software which resides in the flash memory Configuration Connection...

Страница 23: ...nformation on performing the initial configuration on an analogy voice gateway see Configuring the Cisco VG310 and Cisco VG320 Voice Gateways on page 53 Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide OL 31292 01 11 Overview of the Cisco VG310 and Cisco VG320 Voice Gateways Configuration Methods ...

Страница 24: ...Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide 12 OL 31292 01 Overview of the Cisco VG310 and Cisco VG320 Voice Gateways Configuration Methods ...

Страница 25: ...Interface Cables page 17 Console Port and Auxiliary Port Considerations page 17 Interference Considerations page 19 Mounting Tools and Equipment page 19 Keeping Track Checklist page 20 Safety Recommendations The following information is included to alert you about safety recommendations and best practices to be followed when working with this equipment General Safety Practices Follow these guideli...

Страница 26: ...sis Do not work alone if potentially hazardous conditions exist Never assume that power is disconnected from a circuit Always check Look carefully for possible hazards in your work area such as moist floors ungrounded power extension cables and missing safety grounds If an electrical accident occurs proceed as follows Use caution do not become a victim yourself Turn off power to the system If poss...

Страница 27: ...es not prevent adequate cooling If the chassis is installed using slide rails check for blocked ventilation ports when it is in position in the rack or cabinet Make sure that the ventilation ports of the unit are not blocked Baffles can help isolate exhaust air from intake air Baffles also help draw cooling air through the cabinet The best location for baffles depends on the airflow patterns in th...

Страница 28: ...ding is provided through the power cable which uses a standard grounding plug However the chassis also requires a reliable earth ground using the earth ground lug and hardware provided For more information see Installing the Ground Connection on page 33 Power Source You can connect Cisco VG310 or Cisco VG320 to either an AC power source or a 12V DC power supply The chassis provides inputs for both...

Страница 29: ... message is sent to the sending device to suspend transmission until the data in the buffers has been processed Because the auxiliary port supports flow control it is ideally suited for use with the high speed transmissions of a modem Console terminals send data at speeds slower than modems do therefore the console port is ideally suited for use with console terminals Console Port Connections Cisc...

Страница 30: ...e USB cable is removed from the USB port the RJ 45 port becomes active Baud rates for the USB console port are 1200 2400 4800 9600 19200 38400 57600 and 115200 bps 4 pin mini USB Type B connectors are easily confused with 5 pin mini USB Type B connectors Only the 5 pin mini USB Type B is supported Note USB Console OS Compatibility Microsoft Windows 7 0 32 bit and 64 bit Microsoft Windows 2000 Micr...

Страница 31: ...hese problems by providing a properly grounded and shielded environment and by installing electrical surge suppression All module openings must be either occupied or covered to prevent electromagnetic interference you must either install a module in its vacant slot or install a cover plate over the opening Consult experts in radio frequency interference RFI for advice on the prevention of electrom...

Страница 32: ...og voice RJ 21 cable Ethernet switch Modem for remote configuration Keeping Track Checklist We recommend that you use an installation checklist and maintain a Site Log Installation Checklist Include a copy of an installation checklist in your Site Log for each Cisco VG310 or Cisco VG320 The installation checklist provides a record of the tasks performed for installing a unit Print a copy of this c...

Страница 33: ...uration Signal distance limits verified Startup sequence steps completed Initial operation verified Site Log We recommend that you maintain a Site Log to record all the actions relevant to the system Site Log entries can include the following Installation Print a copy of the Installation Checklist and include it into the Site Log Upgrades and maintenance Use the Site Log to record ongoing maintena...

Страница 34: ... Changes and updates to Cisco IOS software Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide 22 OL 31292 01 Planning Your Installation Site Log ...

Страница 35: ...ting page 27 Mounting the Chassis page 27 Connecting Power page 36 Connecting to a Console Terminal or Modem page 41 Connecting a Gigabit Ethernet Port to a Gigabit Ethernet Switch page 43 Ports and Cabling page 43 Voice Cables page 45 Ports Connectors and Pinouts page 47 Remote Terminal Connections If Applicable page 48 Removing and Installing a CompactFlash Memory Card page 49 Safety Recommendat...

Страница 36: ...mended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Statement 1015 Warning To avoid electric shock do not connect safety extra low voltage SELV circuits to telephone network voltage TNV circuits LAN ports contain SELV circuits and WAN ports contain TNV circuits Some LAN and WAN ports both use RJ 45 connectors Use caution when connecting cables Statemen...

Страница 37: ...tive The ringer is activated by an incoming call Statement 1042 Warning For diverging beams viewing the laser output with certain optical instruments within a distance of 100 mm may harm your eyes For collimated beams viewing the laser output with certain optical instruments designed for use at a distance may harm your eyes Statement 1054 Warning Installation of the equipment must comply with loca...

Страница 38: ...missing safety grounds If an electrical accident occurs proceed as follows Use caution do not become a victim yourself Turn off power to the system If possible send another person to get medical aid Otherwise assess the condition of the victim and then call for help Determine if the person needs rescue breathing or external cardiac compressions and then take appropriate action Preventing Electrost...

Страница 39: ...ing container check the packing list to ensure that you have received all the following items The Cisco VG310 or Cisco VG320 Analog Voice Gateway Power cord 6 foot 1 8 m RJ 45 to DB 25 adapter cable labeled Console RJ 45 to DB 9 adapter cable labeled Auxiliary Rack mounting brackets for 19 inch rack one pair with screws for attaching to chassis Chassis guard for wall mounting applications Groundin...

Страница 40: ...ng or servicing this unit in a rack you must take special precautions to ensure that the system remains stable The following guidelines are provided to ensure your safety Warning If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack Statement 1006 The unit should be mounted at the bottom of the rack if it is the only unit in the ...

Страница 41: ...e that the ventilation ports of the chassis are not blocked Baffles can help isolate exhaust air from intake air Baffles also help draw cooling air through the cabinet The best location for the baffles depends on the airflow patterns in the rack You can test the airflow by experimenting with different equipment arrangements Tip Machine screws for securing the chassis in a rack are not included in ...

Страница 42: ...g Ensure that the chassis is oriented with the back panel connectors aligned sideways and not facing vertically upward or downward Caution Two types of mounting screws are provided in separate packages to attach the mounting brackets to the chassis Take care to use the correct screw type and washers for the required mounting option rack mounting or wall mounting For more information see Mounting S...

Страница 43: ...h fasteners that are appropriate for the material that wall is made of a To hold the unit in place for easy installation install a starter screw in the wall and hook the bracket keyhole over the screw b Secure both brackets to the wall using the fasteners not supplied To attach the brackets to a wall stud each bracket requires two 10 wood screws round head or pan head with 10 washers or two 10 was...

Страница 44: ... Wall Wall stud 3 Wall 1 Keyhole for starter screw 4 Bracket 2 Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide 32 OL 31292 01 Installing the Cisco VG310 and Cisco VG320 Voice Gateways Mounting the Chassis on a Wall ...

Страница 45: ...re You Begin This equipment must be grounded Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available Statement 1024 Warning Use copper conductors only Statement 1025 Warning You must connect the chassis to a r...

Страница 46: ...ng Terminal Ring terminal attachment 1 Step 4 Attach the ground lug or ring terminal to the chassis as shown in the following figures For the ground lug use the two screws with captive locking washers provided For a ring terminal use one of the screws provided Use a number 2 Phillips screwdriver and tighten the screws to a torque of 8 in lb to 10 in lb 0 9 N m to 1 1 N m You can orient the crimped...

Страница 47: ...e the on premise wiring can carry a dangerous discharge to the attached interface equipment and nearby personnel Statement 338 Warning The voice gateway ports are color coded for identification The installation must comply with all applicable codes Note For information on cables and pinouts see Cable Specifications and Information on page 69 Note LAN and Power Cables The cables and connections are...

Страница 48: ... port 3 Modem 9 PC 4 USB cable 5 Connecting Power Do not work on the system or connect or disconnect cables during periods of lightning activity Statement 1001 Warning Read the installation instructions before you connect the system to its power source Statement 1004 Warning Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide 36 OL 31292 01 Installing the Cisco VG310 and Cisco V...

Страница 49: ...ower source Do not use AC and DC power at the same time If you do the unit stops operating and you must reboot it with only a single power source Caution If you suspect that your AC power is not clean if lights flicker often or there is machinery with large motors nearby have a qualified person test the power Install a power conditioner if necessary Note The Cisco VG310 or Cisco VG320 voice gatewa...

Страница 50: ... Connecting the Chassis to a 12V DC Power Supply If you are powering the chassis using a 12V DC power supply ensure that you have not connected the chassis to an AC power source Do not use AC and DC power at the same time If you do the unit stops operating and you must reboot it with only a single power source Caution Power to a DC powered chassis is provided by a 12 Volt battery Follow these guid...

Страница 51: ...ex P N 39 01 2085 The 12V DC power input is designed to be used with an external UPS system and it has status signals that are reported to Cisco VG310 or Cisco VG320 The following table shows the connector pin assignment for the 12V DC power connector pin assignment Table 9 12V DC Connector Pin Assignment Definition SW Register 0x4A80_0038 Description Direction Pin Enable tie low Input 1 12V power...

Страница 52: ...ctor on your Cisco VG310 or Cisco VG320 The following figure shows the DC power connector Figure 16 12V DC Power Connector Pin 5 2 Pin 1 1 Pinouts for the DC Power Connector The following table provides information about the pinouts for the DC power connector on Cisco VG310 and Cisco VG320 Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide 40 OL 31292 01 Installing the Cisco VG...

Страница 53: ...figure the unit using the Cisco IOS CLI you must establish a connection between the console port on the voice gateway and either a terminal or a PC Use the cables and adapters listed in the following table to establish a local or remote connection Section Containing Additional Information Cable Port Type Connecting to a Serial Port with Microsoft Windows on page 42 EIA RJ 45 Serial RJ 45 USB 5 pin...

Страница 54: ...the console port on the voice gateway or Connect a USB 5 pin mini USB Type B to the USB console port as shown in the figure in LAN and Power Cables on page 35 When the USB port is used it takes priority over the RJ 45 EIA port Note Step 2 Connect the end of the cable with the DB 9 connector or USB Type A to the terminal or PC If your terminal or PC has a console port that does not accommodate a DB...

Страница 55: ...igabit Ethernet Switch Procedure Step 1 Connect the cable from a Gigabit Ethernet port to an available port on the Gigabit Ethernet switch Step 2 If required connect the second cable Ports and Cabling The following table summarizes typical WAN LAN and voice connections for your Cisco VG310 or Cisco VG320 voice gateway For more information on cabling see Cable Specifications and Information Table 1...

Страница 56: ... Cisco Smart serial RJ 11 RJ21 straight through Telephone fax RJ 11 gray Analog voice FXS Central office analog PBX RJ 11 pink Analog voice FXO Cable Connection Procedures and Precautions Connect each WAN LAN and voice cable to the appropriate connector on the chassis or on a network module or interface card Position the cables carefully so that they do not put strain on the connectors Organize ca...

Страница 57: ...nt 1039 Warning This equipment contains a ring signal generator ringer which is a source of hazardous voltage Do not touch the RJ 11 phone port wires conductors the conductors of a cable connected to the RJ 11 port or the associated circuit board when the ringer is active The ringer is activated by an incoming call Statement 1042 Warning For connections outside the building where the equipment is ...

Страница 58: ...ons and Information on page 69 This equipment contains a ring signal generator ringer which is a source of hazardous voltage Do not touch the RJ 11 phone port wires conductors the conductors of a cable connected to the RJ 11 port or the associated circuit board when the ringer is active The ringer is activated by an incoming call Statement 1042 Warning Cisco VG310 and Cisco VG320 Voice Gateways Ha...

Страница 59: ... equipment or network type in the table and then look at the applicable pinout table in Cable Specifications and Information on page 69 Table 12 Reference Guidelines for Cable Usage Pinout Information Interface To Connector Cable Port Color Voice Gateway Port Console and Auxiliary Port Signals and Pinouts on page 69 PC RJ 45 Rollover Light blue Console Console Port to ASCII Terminal on page 72 ASC...

Страница 60: ...ay from a remote location connect the modem and the remote PC or terminal to the telephone network as described in this section Connecting to a Modem To connect the local modem and the remote modem to live telephone outlets use standard telephone cables Connecting to a Remote PC Before You Begin The remote PC must be running terminal emulation software Note Procedure Step 1 Connect the remote PC t...

Страница 61: ...replace a CompactFlash memory card in Cisco VG310 and Cisco VG320 Removing a CompactFlash Memory Card on page 49 Replacing a CompactFlash Memory Card on page 50 Removing a CompactFlash Memory Card Do not remove a CompactFlash memory card from the chassis while it is being accessed This can cause data corruption and erratic operation The CompactFlash memory card LED blinks to indicate when flash me...

Страница 62: ... must remain pressed all the way in flush against the bezel when not being used to eject a CompactFlash memory card Figure 19 CompactFlash Memory Card Slot CompactFlash memory card slot 2 Ejector button 1 Replacing a CompactFlash Memory Card Procedure Step 1 Read the Safety Recommendations on page 13 and disconnect the power supply before you replace any module Step 2 Make sure that the ejector bu...

Страница 63: ... CompactFlash memory card press the ejector button until it clicks and reinsert the CompactFlash memory card To prevent damage to the ejector mechanism the ejector button must remain fully seated when not being used to eject a CompactFlash memory card Caution Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide OL 31292 01 51 Installing the Cisco VG310 and Cisco VG320 Voice Gatew...

Страница 64: ...Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide 52 OL 31292 01 Installing the Cisco VG310 and Cisco VG320 Voice Gateways Replacing a CompactFlash Memory Card ...

Страница 65: ... 10 100 1000BASE T ports Checklist for Power Up Check the following items before powering up Cisco VG310 or Cisco VG320 Chassis is securely mounted and grounded Power and interface cables are connected The external CompactFlash memory card is properly seated into its slot PC with terminal emulation program HyperTerminal or equivalent is connected to the console port and configured for 9600 baud 8 ...

Страница 66: ...the following messages it indicates that the gateway has booted and is ready for initial configuration using the setup command facility System Configuration Dialog At any point you may enter a question mark for help Use ctrl c to abort configuration dialog at any prompt Default settings are in square brackets Would you like to enter the initial configuration dialog yes no For information about usi...

Страница 67: ... in the Cisco IOS Configuration Fundamentals Configuration Guide Release 12 4 at Configuration Fundamentals Configuration Guide Cisco IOS Release 15 0S This section explains how to configure a hostname for the voice gateway set passwords and configure an interface for communication with the management network If you make a mistake while using the setup command facility you can exit and run the set...

Страница 68: ...isplayed The virtual terminal password is used to protect access to the router over a network interface Enter virtual terminal password Step 8 Enter the virtual terminal password and press Enter The virtual terminal password prevents unauthenticated access to the gateway through ports other than the console port The following message is displayed Configure SNMP Network Management no Community stri...

Страница 69: ...s the configuration is saved and you are returned to the user EXEC prompt Router Step 13 To save the configuration enter yes The following message is displayed Use this configuration yes no yes Building configuration Use the enabled mode configure command to modify this configuration Press RETURN to get started LINK 3 UPDOWN Interface Ethernet0 0 changed state to up LINK 3 UPDOWN Interface Etherne...

Страница 70: ...iguration dialog message does not appear a default configuration file was installed on the voice gateway before it was shipped See Using Cisco Configuration Professional Express on page 58 to configure the voice gateway Procedure Step 1 Enter no as the response when the following system message is displayed Example System Configuration Dialog At any point you may enter a question mark for help Use...

Страница 71: ...es and solutions For problems with the configuration refer to the Cisco VG350 Cisco VG310 and Cisco 320 Voice Gateway Software Administration and Configuration Guide at Cisco com Table 13 Troubleshooting Cisco VG310 and Cisco VG320 Corrective Action Possible Cause Symptom Power on the chassis Power source switched off Power LED and fans are off Check and replace the power cable if required Faulty ...

Страница 72: ...hassis Overheating Unit shuts off after operating for some time Contact Cisco1 or your Cisco reseller Faulty Cisco VG310 or Cisco VG320 Reset or replace the console Console fault Console screen display freezes Repeat the power on procedure Software error Contact Cisco1 or your Cisco reseller Faulty Cisco VG310 or Cisco VG320 1 See Obtaining Technical Assistance Cisco VG310 and Cisco VG320 Voice Ga...

Страница 73: ...e and the corresponding permanent licenses preinstalled for the packages and features that you specified The software does not need to be activated or registered before use Use the Cisco management application such as Cisco License Manager CLM to determine the licenses activated on your system CLM is a free software application available at http www cisco com go clm The following sections are incl...

Страница 74: ...ww cisco com go license Step 4 Install the license file using one of the following options Cisco License Manager This is a free software application available at http www cisco com go clm Simple Network Management Protocol This should be used to install and manage software licenses RMA License Transfer To transfer a software license from a failed device to a new device go to the Cisco licensing po...

Страница 75: ...ts page 64 Environmental Specifications page 65 Acoustic page 65 Transportation and Storage page 65 Regulatory Compliance page 66 Physical Specifications Value Description 14 3 in 363 22 mm Depth 17 5 in 444 5 mm Width 1 75 in 44 4 mm Height 12 015 lb 5 45 kg Cisco VG310 12 875 lb 5 84 kg Cisco VG320 Weight Maximum Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide OL 31292 01 ...

Страница 76: ...not use AC and DC input power at the same time If you do the unit stops operating and you will have to reboot it using a single power source Caution DC 12 Volt battery Ports Value Description One mini USB Type B USB 2 0 compliant Console RJ 45 connector Auxiliary port One USB Type A USB 2 0 compliant high speed 480 Mb s 2 5 W 500 mA maximum USB port Two RJ 45 connectors GE0 0 GE0 1 10 100 1000 Gig...

Страница 77: ...g altitude Ultimate disposal of this product should be handled according to all national laws and regulations Statement 1040 Warning Acoustic Value Description 36 dBA 65 dBA at 3 ft 91 44 cm Acoustic Sound Pressure Typical Maximum Transportation and Storage Value Description 40 F to 158 F 40 C to 70 C Nonoperating temperature 5 to 95 Nonoperating humidity 15 000 ft 4570 m Nonoperating altitude Cis...

Страница 78: ...50 1 Standard for safety for information technology equipment U S CAN CSA C22 2 No 60950 1 07 Safety of information technology equipment including electrical business equipment Canada AS NZS 60950 1 2011 GB 4943 PRC IEC60950 3rd edition PRC IEC60950 2nd Edition Mexico EMC Immunity CISPR24 EN300386 V1 4 1 EN55024 EN61000 6 1 KN24 TCVN 7317 Cisco VG310 and Cisco VG320 Voice Gateways Hardware Install...

Страница 79: ...S 003 Issue 5 KN 22 TCVN 7189 VCCI V 3 For detailed compliance information see the Regulatory Compliance and Safety Information Guide pertaining to the Cisco VG310 and Cisco VG320 Analog Voice Gateways Note Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide OL 31292 01 67 Technical Specifications Regulatory Compliance ...

Страница 80: ...Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide 68 OL 31292 01 Technical Specifications Regulatory Compliance ...

Страница 81: ...erface page 74 Analog Voice RJ 21 Pinouts page 77 Serial Connection Signals and Pinouts page 79 USB Type A to USB 5 Pin Mini Type B Cable page 82 Console and Auxiliary Port Signals and Pinouts Cisco VG310 and Cisco VG320 come with the cable and adapters you need to connect a PC an ASCII terminal or a modem to your Cisco VG310 or Cisco VG320 The cable kit includes RJ 45 to RJ 45 rollover cable RJ 4...

Страница 82: ...o RJ 45 Rollover Cable Console Port DTE Signal DB 9 Pin RJ 45 Pin RJ 45 Pin Signal CTS 8 8 11 RTS DSR 6 7 2 DTR RXD 2 6 3 TXD GND 5 5 4 GND GND 5 4 5 GND TXD 3 3 6 RXD DTR 4 2 7 DSR RTS 7 1 8 CTS 1 Pin 1 is connected internally to pin 8 The following table lists the pinouts for the asynchronous serial console port the RJ 45 to RJ 45 rollover cable and the RJ 45 to DB 25 female DTE adapter labeled ...

Страница 83: ...ry port the RJ 45 to RJ 45 rollover cable and the RJ 45 to DB 25 male DCE adapter labeled MODEM Table 18 Auxiliary Port Signaling and Cabling Using a DB 25 Adapter Modem RJ 45 to DB 25 Modem Adapter RJ 45 to RJ 45 Rollover Cable Auxiliary Port DTE Signal DB 25 Pin RJ 45 Pin RJ 45 Pin Signal RTS 4 8 11 RTS DTR 20 7 2 DTR TXD 2 6 3 TXD GND 7 5 4 GND GND 7 4 5 GND RXD 3 3 6 RXD DCD 8 2 7 DSR CTS 5 1 ...

Страница 84: ...opposite plug Figure 20 Identifying a Rollover Cable Pin 1 and pin 8 are of the same color Note A rollover cable reverses the wire connections at the opposite ends 1 to 8 2 to 7 3 to 6 4 to 5 5 to 4 6 to 3 7 to 2 and 8 to 1 Note Console Port to ASCII Terminal The following figure shows the RJ 45 to RJ 45 rollover cable assembly and the RJ 45 to DB 25 female DTE adapter labeled TERMINAL Figure 21 C...

Страница 85: ...inside the Cisco VG310 or Cisco VG320 Gigabit Ethernet Connector Pinouts RJ 45 The following figure shows the Gigabit Ethernet RJ 45 connector for the Gigabit Ethernet cable The RJ 45 ports are capable of operating in both 100BASE T and 1000BASE T modes Note Figure 22 RJ 45 Connector and Port The following table lists the pinouts Table 20 Gigabit Ethernet Connector Pinouts RJ 45 GE Signal FE Signa...

Страница 86: ...nt 59 Warning ISDN BRI Connections The ISDN connection is regarded as a source of voltage that should be inaccessible to user contact Do not attempt to tamper with or open any public telephone operator PTO provided equipment or connection hardware Any hardwired connection other than by a nonremovable connect one time only plug must be made only by PTO staff or suitably trained engineers Statement ...

Страница 87: ...0 nF km 120 nF km nF nano Farad Note Capacitance at 1 kHz 150 ohm 75 ohm Impedance at 96 kHz 0 024 in 0 6 mm 0 024 in 0 6 mm Wire diameter 32 8 ft 10 m 32 8 ft 10 m Distance limitation ISDN BRI Pinouts To prevent damage to the system ensure that you connect the BRI cable only to the BRI connector and not any other RJ 45 connector Also make certain that you connect the E M cable to an E M connector...

Страница 88: ... RJ 45 Function 8 Pin 1 No connection 3 Signal Tip or Ring 4 Signal Tip or Ring 5 1 Pins 1 2 7 and 8 are not used E M Pinouts The following table lists the connector signals and pinouts for an E M port Table 24 E M Pinouts Four Wire Operation Type Two Wire Operation Type Description Signal Pin 4 3 2 1 4 3 2 1 SB SB SB 48V signaling battery SM 1 M M M M M M M M Signaling input M lead 2 R R R R Ring...

Страница 89: ...n SG 8 Analog Voice RJ 21 Pinouts The following figure shows RJ 21 connector wiring for a 50 pin Amphenol cable Figure 23 RJ 21 Connector Wiring The following table lists the pinouts for the RJ 21 connector Table 25 Pinouts for FXS and FXO Voice Ports Tip Conductor Ring Conductor Pair 26 1 1 27 2 2 28 3 3 Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide OL 31292 01 77 Cable S...

Страница 90: ...10 10 36 11 11 37 12 12 38 13 13 39 14 14 40 15 15 41 16 16 42 17 17 43 18 18 44 19 19 45 20 20 46 21 21 47 22 22 48 23 23 49 24 24 Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide 78 OL 31292 01 Cable Specifications and Information Analog Voice RJ 21 Pinouts ...

Страница 91: ... the WIC to the Network The serial WIC uses a universal high density 60 pin receptacle Each universal port requires a serial port adapter cable that determines the port s electrical interface type and mode DTE or DCE Although all port adapter cables use a universal plug at the serial module end the network end of each cable type uses the physical connectors commonly used for the interface For exam...

Страница 92: ... connector To make a connection to a Cisco VG310 or a Cisco VG320 voice gateway serial port use the EIA TIA 449 serial transition cable with the Cisco 12 in 1 connector on one end and a DB 37 connector on the other Figure 25 The DB 37 connector can be male for DTE or female for DCE To order a cable see Obtaining Technical Assistance on page xi Figure 25 EIA TIA 449 Adapter Cable Connectors Network...

Страница 93: ...ector can be male for DTE or female for DCE To order a cable see Obtaining Technical Assistance on page xi Figure 27 X 21 Adapter Cable Connectors Network End EIA TIA 530 Connections The EIA TIA 530 standard which supports balanced transmission provides increased functionality speed and distance of EIA TIA 449 on the smaller DB 25 connector used for EIA TIA 232 Like EIA TIA 449 EIA TIA 530 refers ...

Страница 94: ... eight pin RJ 45 connector Table 25 and Table 26 The supplied RJ 45 to DB 9 adapter cable is used to connect the console port of Cisco VG310 or Cisco VG320 to a console PC Provide a RJ 45 to DB 25 female DTE adapter if you want to connect the switch console port to a terminal Table 26 Console Port Signaling Using a DB 9 Adapter Console Device RJ 45 to DB 9 Terminal Adapter Switch Console Port DTE ...

Страница 95: ...DTE CTS 5 RTS DSR 6 No connection RxD 3 TxD GND 7 GND GND 7 GND TxD 2 RxD DTR 20 No connection RTS 4 CTS Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide OL 31292 01 83 Cable Specifications and Information USB Type A to USB 5 Pin Mini Type B Cable ...

Страница 96: ...Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide 84 OL 31292 01 Cable Specifications and Information USB Type A to USB 5 Pin Mini Type B Cable ...

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