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4-8

Cisco VG202 and Cisco VG204 Voice Gateways Hardware Installation Guide

OL-15959-01

Chapter 4 Powering On the Cisco VG202 and Cisco VG204 Voice Gateways

Troubleshooting

Содержание VG202

Страница 1: ...ystems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Cisco VG202 and Cisco VG204 Voice Gateways Hardware Installation Guide Text Part Number OL 15959 01 ...

Страница 2: ...or more of the following measures Turn the television or radio antenna until the interference stops Move the equipment to one side or the other of the television or radio Move the equipment farther away from the television or radio Plug the equipment into an outlet that is on a different circuit from the television or radio That is make certain the equipment and the television or radio are on circ...

Страница 4: ......

Страница 5: ...rview of the Cisco VG202 and Cisco VG204 Voice Gateways 1 1 Overview 1 1 Physical Description 1 2 LEDs 1 4 Chassis Grounding 1 5 Memory 1 5 Port Numbering Conventions 1 6 Specifications 1 6 Software Elements 1 6 Configuration Connections 1 6 Interfaces and Service Capabilities 1 7 Interface Options 1 7 Cisco VG202 and Cisco VG204 Voice Gateway Deployment 1 7 C H A P T E R 2 Planning Your Installat...

Страница 6: ...e Log 3 3 Keeping Track Checklist 3 3 Installation Checklist 3 3 Mounting Tools and Equipment 3 4 Unpacking and Inspection 3 4 Wall Mounting the Chassis 3 5 Desktop Mounting the Chassis 3 7 Installing the Ground Connection 3 7 Connecting Cables 3 9 Connecting Input Power to the Voice Gateway 3 10 Connecting a Terminal or PC to the Console Port 3 10 Connecting an FXS line 3 11 C H A P T E R 4 Power...

Страница 7: ... electromechanical technician Warning Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Organization Table 1 Major Sections of This Guide Chapter Title Description Chapter 1 Overview of the Cisco VG202 and Cisco VG204 Voice Gateways Features and specifications of the Cisco VG202 and Cisco VG204 voice gateways Chapter 2 Planning Your ...

Страница 8: ...oughout this publication in procedures that if performed incorrectly may harm you A warning symbol precedes each warning statement To see translations of the warnings that appear in this publication see the Regulatory Compliance and Safety Information for the Cisco VG202 and Cisco VG204 Voice Gateways Table 2 Installation Guide Conventions Convention Description boldface font Commands and keywords...

Страница 9: ...merkitsee vaaraa Olet tilanteessa joka voi johtaa ruumiinvammaan Ennen kuin työskentelet minkään laitteiston parissa ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista Tässä asiakirjassa esitettyjen varoitusten käännökset löydät laitteen mukana toimitetuista ohjeista Huomautus SÄILYTÄ NÄMÄ OHJEET Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ Ce s...

Страница 10: ...ímbolo de aviso significa perigo O utilizador encontra se numa situação que poderá ser causadora de lesões corporais Antes de iniciar a utilização de qualquer equipamento tenha em atenção os perigos envolvidos no manuseamento de circuitos eléctricos e familiarize se com as práticas habituais de prevenção de acidentes Para ver traduções dos avisos incluídos nesta publicação consulte os avisos de se...

Страница 11: ...xi Cisco VG202 and Cisco VG204 Voice Gateways Hardware Installation Guide OL 15959 01 Preface Safety Warnings ...

Страница 12: ... número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo GUARDE ESTAS INSTRUÇÕES Advarsel VIGTIGE SIKKERHEDSANVISNINGER Dette advarselssymbol betyder fare Du befinder dig i en situation med risiko for legemesbeskadigelse Før du begynder arbejde på udstyr skal du være opmærksom på de involverede risici der er ...

Страница 13: ...xiii Cisco VG202 and Cisco VG204 Voice Gateways Hardware Installation Guide OL 15959 01 Preface Safety Warnings ...

Страница 14: ... lightning Statement 1038 Warning To report a gas leak do not use a telephone in the vicinity of the leak Statement 1039 Warning Do not work on the system or connect or disconnect cables during periods of lightning activity Statement 1001 Warning Ultimate disposal of this product should be handled according to all national laws and regulations Statement 1040 Warning This equipment must be installe...

Страница 15: ...nes and Cisco products adherence to accessibility see Cisco Accessibility Products at the following URL http www cisco com web about responsibility accessibility products Related Documentation The Cisco IOS software running your Cisco voice gateway includes extensive features and functionality For information that is beyond the scope of this document or for additional information use the resources...

Страница 16: ...t Documentation as a Really Simple Syndication RSS feed and set content to be delivered directly to your desktop using a reader application The RSS feeds are a free service and Cisco currently supports RSS version 2 0 Table 3 Related and Referenced Documents Cisco Product Document Title Cisco VG202 and Cisco VG204 voice gateways Cisco VG202 and Cisco VG204 Voice Gateways Hardware Installation Guid...

Страница 17: ... analog voice gateways for the service provider commercial and enterprise unified communication markets Both voice gateways provide voice connectivity to devices such as analog phones fax machines and modems The Cisco VG202 and Cisco VG204 voice gateways provide support for 2 FXS Cisco VG202 and 4 FXS Cisco VG204 ports and parity with Cisco IOS fax modem security and Session Initiation Protocol SI...

Страница 18: ...two RJ 11 ports and supports two FXS voice ports with two 10 100 Fast Ethernet ports Figure 1 2 shows the Cisco VG204 chassis as seen from the front panel Figure 1 2 Cisco VG204 Voice Gateway Front Panel The Cisco VG204 voice gateway supports four RJ 11ports and supports four FXS voice ports with two 10 100 Fast Ethernet ports Physical Description Figure 1 3 shows the interfaces and ports on the C...

Страница 19: ...ockdown equipment Note The Fast Ethernet built in switch ports provide connections to 10 100BASE T 10 100 Mbps Fast Ethernet networks 1 Fast Ethernet port 1 Fast Ethernet port 0 2 Serial port console or auxiliary 3 FXS ports 4 Power connector 5 Chassis ground connection 6 Kensington security slot 231880 12V DC SA CONSOLE AUX FastEthernet 0 1 0 0 VG202 FXS 0 1 0 0 1 2 3 4 6 5 1 Fast Ethernet port 1...

Страница 20: ...XS ports Table 1 1 describes the status of each LED on the Cisco VG202 and Cisco VG204 Figure 1 5 Cisco VG204 Voice Gateway LEDs 1 OK LED 2 FXS0 FXS1 FXS2 FXS3 LEDs 3 Fast Ethernet 0 0 and 0 1 LEDs Table 1 1 Cisco VG202 and Cisco VG204 LEDs No LED Color Description 1 PWR OK green Off no power Steady on normal operation Slow blink bootup phase or in ROMMON monitor mode 2 FXS ports 0 through 3 green...

Страница 21: ...This equipment needs to be grounded Use a green and yellow 12 to 14 AWG ground wire to connect the host to earth ground during normal use Statement 242 Warning The importance of proper grounding cannot be overemphasized It will minimize the potential for damage to your system and maximize safety at the system site We recommend you consult a licensed electrician or your local electric utility compa...

Страница 22: ...Specifications Table 1 2 shows the hardware and electrical speicfications for the Cisco VG202 and VG204 voice gateways Software Elements The operating system for the Cisco VG202 and VG204 voice gateways is the Cisco IOS software that resides in flash memory Configuration Connections You can use an ASCII terminal or a PC to configure a Cisco VG202 or Cisco VG204 voice gateway The configuration can ...

Страница 23: ... and Cisco VG204 Voice Gateway Deployment Figure 1 6 shows a typical deployment scenario for the Cisco VG202 and Cisco VG204 voice gateways Table 1 3 Cisco VG202 and VG204 Voice Gateways Interfaces and Service Capabilities Port Interface Configurations Interface To Services Supported Details Console AUX Port EIA TIA 232 asynchronous serial DCE ASCII terminal or personal computer Local administrati...

Страница 24: ...co VG202 and Cisco VG204 Voice Gateway Deployment Figure 1 6 Typical Deployment of Cisco VG202 and Cisco VG204 Voice Gateways 1 Fast Ethernet port 2 Console port 3 Fast Ethernet straight through cable connected to an Ethernet hub 4 RJ 45 to DB9 console cable connected to a PC VG204 12V DC SA CONSOLE AUX FastEthernet 0 1 0 0 FXS 0 1 0 2 0 3 0 0 272225 3 4 2 1 ...

Страница 25: ...ll or desktop the mounting location must provide the following Access to the chassis Access to a suitable power source Access to an appropriate earth ground Allowance for adequate heat dissipation and airflow around the chassis Temperature Control and Ventilation The installation area room closet or cabinet for the Cisco VG202 and Cisco VG204 voice gateways should always be well ventilated and sho...

Страница 26: ...s before you connect the system to its power source Statement 1004 Warning This product relies on the building s installation for short circuit overcurrent protection Ensure that the protective device is rated not greater than 120 VAC 15A U S 240 VAC 10A international Statement 1005 Warning The device is designed for connection to TN and IT power systems Statement 1007 Cable Types For information ...

Страница 27: ...n your plant cabling then emitted radio interference is unlikely If your cables exceed the recommended distances or if your cables pass between buildings you must give special consideration to the effect of lightning strikes or ground loops If your site has these characteristics consult experts in lightning suppression and shielding The electromagnetic pulse caused by lightning or other high energ...

Страница 28: ...2 4 Cisco VG202 and Cisco VG204 Voice Gateways Hardware Installation Guide OL 15959 01 Chapter 2 Planning Your Installation Interference Considerations ...

Страница 29: ...unting the Chassis page 3 5 Desktop Mounting the Chassis page 3 7 Installing the Ground Connection page 3 7 Connecting Cables page 3 9 Tip While you perform this installation record your progress and site information See the suggested format in the Keeping Track Checklist section on page 3 3 Warning Read the installation instructions before connecting the system to the power source Statement 1004 ...

Страница 30: ...g under any conditions that might be hazardous to your eyes Safety Tips Use these tips as safety guidelines when installing or working around this equipment Locate the emergency power off switch for the room in which you are working Then if an electrical accident occurs you can act quickly to turn off the power Disconnect all power before installing or removing a chassis Do not work alone if poten...

Страница 31: ... and insert it into the Site Log Upgrades and maintenance Use the Site Log to record ongoing maintenance and expansion history Update the Site Log to reflect the following Configuration changes Maintenance schedules requirements and procedures performed Comments notes and problems Changes and updates to Cisco IOS software Keeping Track Checklist We recommend that you use an installation checklist ...

Страница 32: ...ntil you are ready to install the equipment If the installation site is not ready keep the chassis in its shipping container to prevent accidental damage The Cisco VG202 or Cisco VG204 voice gateway cables and any optional equipment that you ordered might be shipped in more than one container When you unpack each shipping container check the packing list to ensure that you received all the followi...

Страница 33: ...he wall mounting instructions carefully before beginning installation Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system Statement 248 You can mount the voice gateway on a wall or other vertical surface by using the molded mounting screw slots on the bottom of the voice gateway and two number six 3 4 inch...

Страница 34: ...ce strain on the power supply cable and cause it to disconnect from the connector on the voice gateway back panel To wall mount a Cisco VG202 or VG204 voice gateway follow these steps Step 1 Secure two screws 5 7 16 inches 13 81 centimeters apart into a wall and 5 32 inch 0 40 centimeter from the wall Step 2 Hang the voice gateway on the screws as shown in Figure 3 3 Step 3 Place the power supply ...

Страница 35: ...lps provide proper airflow through and around the chassis Caution Do not place anything on top of the chassis that weighs more than 10 lb 4 5 kg Excessive weight on top can damage the chassis Step 2 Place the Cisco VG202 or Cisco VG204 voice gateway on a smooth flat surface Installing the Ground Connection You must connect the chassis to a reliable earth ground the ground wire must be installed in...

Страница 36: ...tween various possible ground locations such as between the ground of a junction box outlet and the ground of a power tap between the ground of a junction box and a metal water pipe between the Cisco VG202 or Cisco VG204 chassis and the ground of a power tap and between the Cisco VG202 or Cisco VG204 chassis and the ground of a junction box A good ground connection should read between 0 0 and 0 5 ...

Страница 37: ...not greater than 120 VAC 15A 240 VAC 10A international Statement 1005 Warning To prevent accidental discharge in the event of a power line cross route on premise wiring away from power cables and off premise wiring or use a grounded shield to separate the on premise wiring from the power cables and off premise wiring A power line cross is an event such as a lightning strike that causes a power sur...

Страница 38: ...onnecting the External Power Supply to the Cisco Voice Gateway Step 2 To secure the power cord to the voice gateway attach the power lock clip to the power cord and slide the clip to the end of the DC plug See location 1 in Figure 3 6 Connecting a Terminal or PC to the Console Port Connect a terminal or PC to the Console Aux port either to configure the software by using the command line interface...

Страница 39: ...ptop or PC Note Some laptops and personal computers do not have DB 9 serial port connectors and may require a USB to serial port adapter Step 3 To communicate with the voice gateway begin a terminal emulator application Connecting an FXS line Use a standard straight through RJ 11 modular telephone cable to connect a Foreign Exchange Service FXS port to a telephone or fax machine Warning This equip...

Страница 40: ...approved network termination unit with integral circuit protection FXS To connect the FXS line follow these steps Step 1 Connect one end of the straight through RJ 11 cable to the FXS port Figure 3 8 shows an FXS line connection Figure 3 8 Connecting an FXS Line Step 2 Connect the other end of the cable to the RJ 11 port on the telephone or fax machine 1 FXS port 2 RJ 11 cable 3 RJ 11 port VG204 1...

Страница 41: ... Installing Cisco VG202 and Cisco VG204 Voice Gateways The chassis is securely mounted The power cable is connected The interface cables are connected Power On Procedure Perform this procedure to power on your Cisco VG202 or Cisco VG204 voice gateway and to verify that the device completes its initialization and self test Then the Cisco VG202 or Cisco VG204 voice gateway is ready to configure To p...

Страница 42: ...oting and ROM monitor information in the Cisco IOS Configuration Fundamentals Configuration Guide for your Cisco IOS software release Initial Configuration Procedures This section shows how to prepare the Cisco VG202 and Cisco VG204 to perform basic communication functions You may initially configure your voice gateway by using the Cisco IOS command line interface CLI or by using the setup command...

Страница 43: ...you log off the voice gateway You cannot use the username cisco or password cisco after you log off from this session Step 5 To change the username and password enter the following at the prompt username username privilege 15 secret 0 password Username and password are the username and password that you wish to use Note Use the copy running config startup config command at the privileged EXEC mode...

Страница 44: ...ility enter yes Continue with configuration dialog yes no yes Step 4 When the following messages appear enter yes to enter basic management setup At any point you may enter a question mark for help Use ctrl c to abort configuration dialog at any prompt Default settings are in square brackets Basic management setup configures only enough connectivity for management of the system extended setup will...

Страница 45: ...wing prompts as appropriate for your network Configuring interface FastEthernet0 0 Use the 100 Base TX RJ 45 connector yes yes Operate in full duplex mode no yes Configure IP on this interface yes yes IP address for this interface 172 1 2 3 Subnet mask for this interface 255 255 0 0 255 255 0 0 Class B network is 172 1 0 0 26 subnet bits mask is 16 The configuration is displayed The following conf...

Страница 46: ...isco VG202 or Cisco VG204 voice gateway is restarted enter the following commands Troubleshooting This section describes possible mechanical problems and corrective actions If there appears to be a malfunction first check all cables and connections If these are in order see Table 4 1 for specific troubles and solutions For problems with the configuration see the Cisco VG202 and Cisco VG204 Voice G...

Страница 47: ...t DC is plugged in Check that the AC cable is plugged in Faulty power source Check or correct input power Faulty internal power supply Contact Cisco1 or your Cisco reseller 1 See the Obtaining Documentation and Submitting a Service Request section on page xvi Unit shuts off after operating for some time Overheating Check ventilation Faulty Cisco VG202 or Cisco VG204 Contact Cisco1 or your Cisco re...

Страница 48: ...4 8 Cisco VG202 and Cisco VG204 Voice Gateways Hardware Installation Guide OL 15959 01 Chapter 4 Powering On the Cisco VG202 and Cisco VG204 Voice Gateways Troubleshooting ...

Страница 49: ...onnecting PC to the console port 3 10 console port connecting to a PC 3 10 console terminal 3 4 controls descriptions of 1 2 crimping the ground lug onto the Ground wire 3 8 D documentation 3 xv 3 xvi E electrical safety guidelines 3 1 3 2 electromagnetic interference See EMI electrostatic discharge See ESD EMI 2 2 2 3 ESD 3 2 3 3 F fan cooling 1 6 Fast Ethernet cables distance limitations 2 2 fig...

Страница 50: ... diagnose 4 6 mounting methods 2 1 N noise level fan 1 6 O operating system 1 6 P packing list 3 4 problems diagnosing and correcting 4 6 R radio frequency interference See EMI record keeping 3 3 related documentation 3 xv S safety 3 1 3 2 3 3 software Cisco IOS 1 6 specifications technical 1 6 static electricity prevention 3 2 T Telnet 1 6 tools required for installation 3 4 W wall mounting the c...

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