Performing a Regular Reboot of the SV-4K Media Players
Verifying SV-4K Media Player Compliance
Clearing the Storage on the SV-4K Media Player
Clearing Registries on the SV-4K Media Player by Restoring Factory Defaults
Troubleshooting the SV-4K Media Player
Before You Begin Troubleshooting the SV-4K
Troubleshooting PTP Operation for the SV-4K Media Player
Symptom: Local PNGs are not synchronized across SV-4K devices
Symptom: Playlists do not advance to the next content item on the SV-4K
Troubleshooting SV-4K Hardware Operation
Symptom: "Please Insert Card" message on SV-4K startup screen
Symptom: Pwr and Eth LEDs are not lit and no signs of activity on the SV-4K
Symptom: SV-4K Err or Err/Upd LEDs blinking
Symptom: SV-4K rebooting automatically after startup
Troubleshooting SV-4K TV and Video Display Problems
Symptom: Black screen on the SV-4K TV display/no multicast video stream
Symptom: No local control when external volume strategy configured
Appendix: Management Dashboard Commands for the SV-4K Media Player
Auto-Registration Commands for the SV-4K Media Player
DMP Commands for the SV-4K Media Player
DMP Install Commands for the SV-4K Media Player
Global Settings Commands for the SV-4K Media Player
Monitoring Commands for the SV-4K Media Player
Switch Commands for the SV-4K Media Player
TV Commands for the SV-4K Media Player
Appendix: Serial Commands for the SV-4K Media Player
New SV-4K Serial Commands for RS-232 TV Control
Appendix: SV-4K and DHCP Option 43
© Cisco Systems, Inc. All rights reserved.
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