Cisco StadiumVision SV-4K, Руководство по развертыванию

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3. Enter the username and password.
4. Look for the message “PTP is not enabled.”
This message might mean that the device was not rebooted after changes to the
Management Dashboard settings.
5. If the message appears, reboot the SV-4K device.
Symptom: Playlists do not advance to the next content item on
the SV-4K
If the current PTP master becomes unreachable (shuts down, or becomes unreachable
on the network), the PTP members will be unable to update their clocks and this
condition will occur.
Troubleshooting steps:
1. Verify the PTP configuration on your SV-4K devices:
a. Go to:
Management Dashboard > SV Director Configuration > Global DMP
Settings > SV-4K Settings
b. Verify that the PTP domain and PTP master candidates property configuration
is correct for your network.
2. Open your browser and navigate to one of the SV-4Ks:
http:// sv4k-ip-address /ptp.html
3. Enter the username and password.
4. Identify the PTP master by finding the unit that has an "offsetFromMaster" value
of 0.0.
Figure 14. Identify the PTP Master
5. Ping the master PTP device.
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