Using Basic Phone Functions
Picking Up a Call from Another Extension
Cisco Small Business IP Phone SPA 50X User Guide (SPCP)
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To deactivate Do Not Disturb, press the DnD softkey.
Picking Up a Call from Another Extension
You can pick up a call that is ringing at another extension. Depending on the way
your phone network is configured by your system administrator, you can pick up a
call in the following ways:
•
To pick up a call that is ringing at an extension in your group, use the
GPickUp
softkey. (Not available for the Cisco SPA501G.) If only one pickup group is
configured by your system administrator, call control is transferred to your
phone. If the ringing phone and your phone are in different pickup groups,
dial the pickup group number where the phone is ringing to transfer call
control to your phone.
•
To pick up a call that is ringing at specific extension, press the Pickup
softkey. (Not available for the Cisco SPA501G.)
•
To pick up a call ringing at an extension that is configured on one of the line
buttons on your phone, press the flashing line button. (This functionality
requires configuration by your phone administrator.)
•
To specify the extension from where the call is to be picked up, press the
PickUp softkey and enter the extension number of the phone from which
you are picking up the call.
Placing a Three-Way Conference Call
During an active call, you can add another caller to the conversation.
Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G:
To initiate a conference call:
STEP 1
During an active call, press
more
and then press Confrn. The first call is placed on
hold, a second line is opened, and you hear a dial tone.
STEP 2
Dial the second telephone number.
STEP 3
When the second person answers, press the Confrn softkey again. All three
parties are connected in the conference call.
