November 28, 2012 | Cisco Systems | PrecisionHD 4X Camera Connectivity Problems
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choose. Certain cables and software are required depending upon the recovery procedure you choose (serial or
USB).
Serial Recovery Procedure
If upgrading to TC5.1.5 and using systemtools camerarescue was not chosen as a recovery method, then the
serial recovery procedure should be used.
Required cables
1.
VISCA camera control cable (shipped with the C20, DB9 M to RJ45)
2.
Null modem cable (DB9 F/F)
3.
Serial to USB cable (DB9 M to USB M)
4.
External power - 12V/2A - use the C20 power supply if needed, this has been tested and will power up the
4X camera.
The pinouts for the null modem cable are below, if you wish to make one. Please note you must have a null
modem cable (DB9 F/F) in order to establish a successful serial connection to the camera. Null modem cables can
also be purchased at any large computer outlet.
Please note:
the camera needs to be powered by means of an external power supply - either use the power
supply from the C20 codec, or use the external 12V/2A power supply for the 4X camera; part number PSU-CAM-
V=. See also
http://www.cisco.com/en/US/prod/collateral/ps7060/ps11307/ps11335/data_sheet_c78-
669051.html
Required Software
1.
Serial_shell - Terminal emulation program (Cisco-provided). Only this terminal emulation program will
allow for asynchronus data transfer of the upgrade file.
2.
Sangam.zip - Updated camera firmware ID 20011 (Cisco-provided) and file upgrade binary.
Please download the software at either of the following links:
