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Basic Troubleshooting

The following steps can be used for troubleshooting basic connectivity issues with your switch.

• Reset the switch

• Factory reset the switch by holding the factory reset button for 5 seconds

• Try switching cables, or testing your cable on another device

If your switch still does not connect, the following link may be useful, depending on your issue:

Troubleshooting an MS

Switch

Bringing your Stack Online

The MS210 and MS225 series switches additionally support cross-model stacking, meaning an MS210 can be stacked
with an MS225 and vice-versa.
MS210 switches can be connected in a physical stack using dedicated stacking ports and cables. Configuration steps
and additional information about stacking can be found

here

.

Reference

https://documentation.meraki.com/MS

for additional information and troubleshooting tips.

If you are still experiencing hardware issues, please contact Cisco Meraki support by logging in to dashboard and using
the

Help

option near the top of the page, then opening and email case or calling using the contact information on that

page.

Warranty

MS Warranty coverage periods are as follows:

Time
Period

Comments

MS210

Lifetime

MS
Accessories

1 Year

The following are considered accessories:

SFP Modules, twinax/SFP+ cables, stacking cables, all mounting kits and stands,
antennas, interface modules, additional power cords, PoE injectors

Note

: The above table is a general guideline for warranty terms and is not final. Warranty terms are subject to printed

warranty information on the relevant online Meraki data sheets.

14

Содержание Meraki MS210 Series

Страница 1: ...l number Description MS210 24 Stackable Layer 2 24 port gigabit Ethernet switch with 4 SFP interfaces MS21024P Stackable Layer 2 24 port gigabit Ethernet 370W PoE switch with 4 SFP interfaces MS210 48 Stackable Layer 2 48 port gigabit Ethernet switch with 4 SFP interfaces MS210 48LP Stackable Layer 2 48 port gigabit Ethernet 370W PoE switch with 4 SFP interfaces MS210 48FP Stackable Layer 2 48 por...

Страница 2: ...nal Fixe Power Input 100 240 VAC 47 63 H 100 240 VAC 47 63 Hz 100 240 VAC 47 63 Hz 100 240 VAC 47 63 Hz 100 Hz Power Consumption 15 882W 15 882W 15 882W 15 882W 15 Power Load idle max 15 24 W 21 448 W 25 42 W 53 490 W 54 Operating Temperature 23 F 122 F 5 C 50 C 23 F 122 F 5 C 50 C 23 F 122 F 5 C 50 C 23 F 122 F 5 C 50 C 23 5 C Storage and Transportation Temperature F and C F and C F and C F and C...

Страница 3: ...ot include stacking cables Stacking cables sold separately Product View and Physical Features Front Panel MS210 24 Series front panel MS210 48 Series front panel Back Panel MS210 Series back panel Ports and Status Indicators The MS uses LEDs to inform the user of the device s status When the device powers on all the Internet LEDs flash twice Additional functions are described below from left to ri...

Страница 4: ...ocal configuration settings Switch Ports Off No link is detected on this port Solid orange 10 100 Mbps Solid green 1 Gbps In addition there is a RESTORE button available on the front panel Insert a paperclip if a restore is required A brief momentary press To delete a downloaded configuration and reboot Press and hold for more than 10 sec To force the unit into a full factory restore Back Panel Co...

Страница 5: ...dant Power Supply Optional The MS210 series supports connecting the Cisco RPS2300 for optional power redundancy MS210 series models support failover and reversion to main power once it has been restored The following Cisco part numbers are supported Part number Description PWR RPS2300 RPS Chassis C3K PWR 750WAC 750W RPS Power supply C3K PWR 1150WAC 1150W RPS Power supply CAB RPS2300 E RPS 22 pin c...

Страница 6: ...he device with the provided power cables to ensure regulatory compliance Pre install Preparation You should complete the following steps before going on site to perform an installation Configure your Dashboard Network The following is a brief overview only of the steps required to add a switch to your network For detailed instructions about creating configuring and managing Meraki networks refer t...

Страница 7: ...witch Other features of the network such as 802 1X authentication may rely on the property that the switches have static IP addresses Static Assignment Static IPs are assigned using the local web server on each switch The following procedure describes how to set the static IP 1 Using a client machine e g a laptop connect to the switch over a wired connection 2 Using a web browser on the client mac...

Страница 8: ...t within the box This pamphlet contains detailed step by step guides and images to assist in the physical install of the switch 1 Install the mounting cage nuts in the rack being used for the switch 2 Separate the rack mount rails and install the rack mount rails channel onto the rack 8 ...

Страница 9: ...3 Attach the rack mount rail to the sides of the switch 9 ...

Страница 10: ...4 Insert the rack mount rail into the rack mount rail channel 10 ...

Страница 11: ...5 Attach the switch face plate to the cage nuts on the rack 11 ...

Страница 12: ...6 Secure the rack mount rail to the rack mount rail channel 12 ...

Страница 13: ...g hardware includes a rack mount kit for standard 1U racks When installing the device make sure that there is sufficient space between the rear of the rack and other obstacles to ensure adequate airflow Optional Mid Mount bracket MS210 48 port models are designed for an optional MA MNT MID 1 mid mount bracket when using 2 post racks 13 ...

Страница 14: ...s and additional information about stacking can be found here Reference https documentation meraki com MS for additional information and troubleshooting tips If you are still experiencing hardware issues please contact Cisco Meraki support by logging in to dashboard and using the Help option near the top of the page then opening and email case or calling using the contact information on that page ...

Страница 15: ...mber and order information and may be required for return shipping Meraki MS210 devices have been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC rules A digital device that is marketed for use in a residential environment notwithstanding use in commercial business and industrial environments Additional warranty information can be found on htt...

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