A-7
Cisco IAD2801 Series Integrated Access Devices Hardware Installation Guide
OL-12433-01
Appendix A Troubleshooting
System Messages
Note
does not provide a complete list of system LED conditions. (For all LED conditions that can
occur in your router, see the
“Reading System LEDs” section on page A-4
and the
Module LEDs” section on page A-5
Table A-3
System Error and Recovery Messages
LED Type
LED Color
Message, Meaning, and Recommended Action
SYS
PWR
Amber
Error:
%ENVMON-3-FAN_FAILED: Fan
fan-number
not rotating.
Explanation:
The specified fan (1, 2, or 3) is not rotating at the desired speed.
Recovery:
Make sure that the fan power cable is properly attached to the mainboard fan power connector.
If the problem persists, contact your technical support representative.
AUX/
PWR
Amber
Message:
%ENVMON-5-48V_STATUS: -48V supply failed
Explanation:
The –48 V power supply has failed.
Recommended action:
Replace the power supply. Refer to the
section of the
“
and Upgrading Internal Modules
”
online
document.
AUX/
PWR
Green
Message:
%ENVMON-5-48V_STATUS: -48V supply OK
Explanation:
The –48 V power supply is operating normally.
Recommended action:
Message is informational only.
—
—
Message:
%ENVMON-1-NO_PROCESS: Failed to create environmental monitor process
Explanation:
The router failed to establish the environmental monitor process. The amount of memory
available in the router may not be sufficient.
Recommended action:
Increase the amount of memory (RAM) in the router.