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Cisco IP Video Phone E20

Administrator guide

D14330.12

Administrator guide Cisco IP Video Phone E20, TE4.1 November 2011.

E20

Administrator

guide

TE 4.1 Software

NOVEMBER 2011

Содержание E20

Страница 1: ...Phone E20 Administrator guide D14330 12 Administrator guide Cisco IP Video Phone E20 TE4 1 November 2011 All contents are Copyright 2010 2011 Cisco Systems Inc All rights reserved E20 Administrator guide TE 4 1 Software NOVEMBER 2011 ...

Страница 2: ...saver of your choice 16 Avoiding conflict with the standby function 16 Multiple lines 16 Incoming calls with multiple lines 17 Shared lines 18 Example 18 The settings The menu 20 The Settings 20 Advanced settings Description of the Advanced settings 24 IP settings 24 System configuration 24 Audio 24 Camera 1 24 CapsetFilterDebug 24 Conference 1 25 Experimental 25 Menu 25 Network 1 26 Network servi...

Страница 3: ...Cisco IP Video Phone E20 Administrator guide D14330 12 Administrator guide Cisco IP Video Phone E20 TE4 1 November 2011 All contents are Copyright 2010 2011 Cisco Systems Inc All rights reserved Chapter 1 Introduction ...

Страница 4: ... reserved Connecting the E20 Connect the cables as shown If you have one LAN connection only and need that for your PC the E20 has a built in Gigabit ethernet switch that enables you to connect your PC to the E20 to access the LAN through the E20 Power supply Handset Local area network LAN Optional PC connection Optional telephone style headset connection Attach USB stick with images for screen sa...

Страница 5: ...Cisco IP Video Phone E20 Administrator guide D14330 12 Administrator guide Cisco IP Video Phone E20 TE4 1 November 2011 All contents are Copyright 2010 2011 Cisco Systems Inc All rights reserved Chapter 2 Deploying E20 ...

Страница 6: ...ard later using the menu The final step of the wizard will be to adjust the camera Note that camera adjustment is optional at this stage you may choose to do this later Using the keypad to configure the E20 1 Navigate from the Home menu to the Menu tab Use the Down arrow key to navigate down to Advanced settings Press 2 Navigate down to System configuration and press 3 Navigate to SystemUnit Name ...

Страница 7: ...figuration SIP Profile 1 Type Auto xConfiguration SIP Profile 1 Proxy 1 Discovery Manual xConfiguration SIP Profile 1 Proxy 1 Address ip of your SIP server xConfiguration SIP Profile 1 URI your SIP URI If your SIP Server PBX uses user authorization you need to supply a user id and password xConfiguration SIP Profile 1 Authentication 1 LoginName your user name xConfiguration SIP Profile 1 Authentic...

Страница 8: ...amples Redirect Provisioning Redirect URL http myProvisioningServer URL Method GET Method Redirect Provisioning Software upgrade Provisioning Software URL http myProvisioningServer download URL Version TE4 0 Version UpgradeIfLessThan TE1 8 UpgradeIfLessThan UpgradeIfGreaterThan TE4 0 UpgradeIfGreaterThan Software Provisioning Server settings Provisioning ServerSettings Mode VCS Mode Username 33683...

Страница 9: ...9 Cisco IP Video Phone E20 Administrator guide D14330 12 Administrator guide Cisco IP Video Phone E20 TE4 1 November 2011 All contents are Copyright 2010 2011 Cisco Systems Inc All rights reserved Chapter 3 Using E20 ...

Страница 10: ...vacy shutter open close Before you start making video calls make sure that your picture is displayed properly 1 Open the privacy shutter by turning the front ring of the camera 2 Display your own picture by pressing the key 3 Adjust your picture vertically by using the up and down key 4 Adjust sharpness by turning the focus ring on the camera Adjusting the E20 camera The E20 keyboard Listen to voi...

Страница 11: ...ftbuttons along the bottom of the screen are controlled by the corresponding buttons of the keypad Selfview Outside a call press the button to see what others see of you Use this image to see whether you need to adjust the camera tilt described on the previous page your distance to the phone and or the lightning if required Press again to remove the selfview image Any wallpaper chosen will now be ...

Страница 12: ...itch from handset to loudspeaker without terminating an ongoing call press the button before putting the handset back in its cradle To switch from loudspeaker to handset just lift the handset To switch between loudspeaker and headset press the corresponding button and Calling someone using the Directory 1 Press to show the Directory tab or use the buttons to navigate to the Directory tab 2 Use the...

Страница 13: ...on the Favorites short list make sure Favorite is set to Yes 5 Navigate down to Save and press to save the the new contact or navigate to Cancel and press to leave the menu without saving the new contact Save will appear ghosted until there is something to save Copying entries from the corporate directory You may also copy entries to My contacts from the corporate directory Note that once copied t...

Страница 14: ...to exit the menu putting changes into effect or Cancel to exit menu undoing any changes Switching between two calls When you are in a call you may put the other party on hold while you call someone else You will then be in call with two parties but only one at a time Do as follows 1 While in a call press the softkey Hold The softbuttons will now change to show you two options Resume to go back the...

Страница 15: ...ing the This will produce the menus allowing you to place a call as described earlier 2 Placing a new call will put the current call on Hold When the new participant replies select Join Calls 3 Repeat if needed to include more participants Each participant may leave the conference at all times by terminating the call in the usual manner This will disconnect the participant but the rest of the conf...

Страница 16: ...isplay the screensaver the standby function must be disabled You may however combine the two Consider the following Assume that you specify the screensaver to start after 10 minutes and that you specify the standby to start after one hour Five minutes after the last time you used your E20 or pushed any button the screensaver will start and it will then run for 55 minutes until the standby function...

Страница 17: ...comes in the response will be in accordance with the alert level setting If this is set to Silent the only indication will be along the bottom line of the screen as outlined below If set to Discreet it will appear as outlined below In both cases press the key corresponding to the center softbutton to open the menu and then navigate down to the incoming call Press to gain access to the options Navi...

Страница 18: ...support for private and shared lines Private lines are regular SIP profiles similar to the line concept in TE 2 0 and earlier versions A shared line is a BroadWorks extension supported in TE 2 1 and higher It means that several users E20s can share a single line Whenever someone calls the shared line all of the E20s configured with this shared line will start to ring Whoever answers first will tak...

Страница 19: ... Cisco IP Video Phone E20 Administrator guide D14330 12 Administrator guide Cisco IP Video Phone E20 TE4 1 November 2011 All contents are Copyright 2010 2011 Cisco Systems Inc All rights reserved Chapter 4 The settings ...

Страница 20: ... softbutton Menu shortcuts can be used to save you from menu navigation by having a menu item available at the push of a softkey Choose between Applications Call settings Move camera Make a call Phone book and System information The one you assign to a particular softbutton will you take you to that menu when you push the corresponding button What these menus actually do will be explained later in...

Страница 21: ...sure and whitebalance Note that the camera will not move up and down physically but the image will In a call a softbutton for camera control will appear the button in the middle Pressing this will cause the unit to attempt to start moving the far end camera Far End Camera Controll FECC To move your own camera press the softbutton Near end camera the leftmost button Your own camera can be moved in ...

Страница 22: ...ress When in a call more information is also provided such as Remote URI Call rate Protocol Video protocol Video resolution Video channel rate Video Packet loss in numbers and in Video Jitter Audio protocol Audio Channel rate Audio Packet loss in numbers and in Audio jitter Encryption type Encryption status This information has been split into two pages Use softkeys to swap pages Startup wizard Th...

Страница 23: ...sco IP Video Phone E20 Administrator guide D14330 12 Administrator guide Cisco IP Video Phone E20 TE4 1 November 2011 All contents are Copyright 2010 2011 Cisco Systems Inc All rights reserved Chapter 5 Advanced settings ...

Страница 24: ...to Static you should also define IP address Subnet mask Gateway System configuration All items in this menu are expandable whenever they have a sign to their left To expand a menu item press the right arrow key to navigate to the right All items in a menu item are collapsible whenever they have a sign to their left To collapse a menu press the left arrow key to navigate to the left Audio The setti...

Страница 25: ...e talking You can read the other person s response on the text display of the TTY FECC Far End Camera Control Mode can be set to On or Off Set to On this will enable you to control the far end camera position and zoom provided that the far end system supports this and allows you to BFCP Binary Floor Control Protocol Mode can be set to On or Off BFCP is a protocol to coordinate access to shared res...

Страница 26: ... available for definition Each of them contain Available Yes or No DisplayName Helps you discriminate between them by name URL The URL of where to get the image The image can be a web page but it may take considerable time to download it Username HTTP username to use when opening URL EnableUpDownScrolling True or False ZoomFactor Set to 1 1000 in 1 steps A few things to observe When using a USB di...

Страница 27: ...d to authenticate SNMP requests SNMP requests must have a password case sensitive in order to receive a response from the SNMP Agent in the codec The default password is public If you have the Cisco TelePresence Management Suite TMS you must make sure the same SNMP Community is configured there too Note The SNMP Community password is case sensitive System contact Enter the name of the Network Serv...

Страница 28: ...your Cisco representative for more information HTTP If set the E20 will try to download configuration from a web server The URL is the concatenation of the External Manager address and the Path parameter If the protocol is https the E20 will use HTTPS during the download If the HttpMethod parameter is POST the E20 will do an HTTP post to the web server Otherwise it will do a HTTP Get to the web se...

Страница 29: ...d when registered to a Avaya Communication Manager Cisco Must be used when registering to a Cisco CallManager version 5 or later Microsoft Must be used when registering to a Microsoft LCS or OCS server Nortel Must be used when registering to a Nortel MCS 5100 or MCS 5200 PBX Broadsoft Must be used when registering to a Broadsoft server NonStandard DTMF Compatibility mode for non standard DTMF hand...

Страница 30: ...between English Norwegian Swedish German French Korean Italian Dutch Danish Finnish Portuguese Japanese Russian Spanish Spanish Latin Turkish Chinese Traditional Chinese Simplified HearingImpairedMode If this is set to On the device will play a blinking orange video whenever there is an incoming call Off is default Time Allows you to set the time zone accordingly as well as time format 12h 24h and...

Страница 31: ... requires careful con sideration of how the new automation functional ity will affect that existing installed base Enabling CDP by default could cause undesired behavior for those existing deployments when they up grade to a CDP enabled release and the devices suddenly begin using VLAN automation so CDP is being introduced in a phased approach This document briefly highlights the benefits of CDP a...

Страница 32: ... benefit by allowing the endpoint to indicate to the Ethernet switch how much power it requires and for the switch to ad vertise to the endpoint how much power is available thereby allowing more granular level of negotiation between the switch and the endpoint and allowing the Ethernet switch to more closely track its available power budget Note that POE is not used by the Cisco E20 but is mention...

Страница 33: ...Broadsoft or Manual then xConfiguration Network 1 VLAN Voice Mode and xConfiguration Network 1 VLAN Data Mode are left in their default state of Off and the phone will ignore any CDP VLAN advertisements and not tag its packets with any VLAN ID For TMS VCS customers this behavior preserves the functionality they had in previous software releases of the E20 so that the endpoint will continue to use ...

Страница 34: ...etch the con figuration from that server Note The DHCP process is actually done in the back ground prior to the Startup Wizard being displayed This means that during the first time bootup or after a factory reset has been done the E20 will initially obtain a DHCP lease in the native VLAN If CUCM mode is then chosen and CDP indicates that a VLAN should be used the E20 will release the address it re...

Страница 35: ...dministrator guide D14330 12 Administrator guide Cisco IP Video Phone E20 TE4 1 November 2011 All contents are Copyright 2010 2011 Cisco Systems Inc All rights reserved 171 348 188 266 317 Mechanical dimensions All dimensions are in mm 1 25 4mm ...

Страница 36: ...nia NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS CISCO AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CI...

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