Cisco TMSXE Administrator Guide
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Note the following details regarding the installer and initial configuration:
Your previously configured resources accounts will appear in the right column as integrated with
Exchange automatically and require no further configuration.
The installer will re-use the previously defined Log directory for diagnostics logging. Post
installation you should update this to point to the new product’s installation folder or another of
your choosing. Changing the log directory is done using the Configuration Utility under the
Configuration tab.
The Cisco TMSXE product no longer creates an Address List for integrated systems. This
address list was always optional and could be removed post-installation. Address lists can still be
created by the Exchange Administrator if desired to list all integrated systems by using filters.
If the custom form was used previously, it should be updated with the most recent form. Be sure
to complete the Publishing the TANDBERG Form section of the installation instructions to
ensure your users have the most recent version of the form.
Configuration Tool Changes
The view and layout of the configuration tool has changed compared to the previous product, but the
fundamentals concepts required to add/remove/test resource accounts have not changed. The tool
has a new layout using Tabs that replaces the previous used Advanced button. Please see the
Configuration Tool Reference for details on all of the features and use of the utility.
User Booking/User Experience Changes
The basic booking principles used by end-users have not changed from the previous product. Users
should be able to immediately use scheduling with the new product with no need for retraining or
additional assistance. The new TANDBERG form may have additional options compared to previous
forms, but its overall use is unchanged. Please see the Error! Reference source not found. section
regarding End-user operation.
Upgrading to Cisco TMSXE and Migrating to Exchange 2007
If operating in a segregated AD and Exchange admin organization, do not rely on previous versions of
the Installation Alternatives documentation for Microsoft Integration in regards to the Cisco TMSXE
product. This information is now integrated into this manual and you should reference the Appendixes
for details regarding using Cisco TMSXE in this type of environment.
Since Exchange 2007 is not installed in-place over an existing Exchange 2003 server, these
instructions assume you will install Cisco TMSXE on a different Exchange server then what was used
previously. Migration of an organization from Exchange 2003 to 2007 is out of the scope of this
document and will only cover moving the Integration product.
Due to changes in the resource booking models in Exchange 2007 vs. previous versions, the
Asynchronous Booking model is the default, recommended booking model for Exchange 2007
installations. The instructions and notes below are written assuming you will be using Asynchronous
Booking. Please see the Explanation of Resource Booking Models section for further details or
notes on using Direct Resource Booking.
Prior to installing the Cisco TMSXE product, you must uninstall the existing TANDBERG Microsoft
Integration product. On the existing server, open the Add/Remove Programs control panel, find the
TANDBERG Integration product, and click Remove to start the uninstall process.
Note: When the uninstall is complete, you may be prompted to restart the server. If you wish to avoid
this restart, you can manually stop all Integration components before starting the Uninstall process.
Ensure the Configuration Tool is not running. Then using Microsoft Management Console (MMC)
stop the TANDBERG Synchronizer Windows Service under Services, and using the Component
Services Snap-in, expand the Local Computer, and shutdown the ‘TANDBERG’ COM+ Application
by right-clicking on it and selecting shutdown. With these elements stopped, you should not be
prompted to restart the server when the Uninstall is complete.