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Chapter 1 Getting Started Guide

Troubleshooting

1-14

Getting Started Guide for the Catalyst Express 500 Switches

OL-9340-01

About Cisco Network Assistant

Cisco Network Assistant is a free software program that you download from
Cisco.com and run on your PC. Network Assistant offers advanced options for
configuring and monitoring multiple devices. Click

Network Assistant

on the

device manager menu for more information.

Troubleshooting

Help with the initial switch configuration is provided below. For additional
assistance, refer to the online documentation at

Cisco.com > Technical Support

& Documentation > Switches > Cisco Catalyst Express 500 Series Switches

Checklist

Recommendation

Was the SETUP LED
blinking when you pressed
the SETUP button?

If no, or you are not sure, restart the switch. Make
sure that the SETUP LED is blinking when you
press the SETUP button.

Did you connect your PC to
the wrong switch port?

Verify that you are connected to the switch port
with the blinking LED as shown in

Step 6

Did you start a browser
session on your PC before
the SETUP LED was solid
green?

If yes, or you are not sure, restart the switch.
Perform

Step 2

through

Step 6

. When the SETUP

LED is solid green, start a browser session on your
PC. Complete the set-up procedure.

Did you start a browser
session on your PC and the
set-up page did not appear?

If the window does not appear, enter a URL in
your browser, such as

cisco.com

or another

well-known website.

Did you have a pop-up
blocker running on your PC
when you connected to the
switch port?

If yes, disconnect the cable from the switch port,
disable the pop-up blocker, and reconnect to the
switch. Press the SETUP button to continue.

Did you have proxy
settings enabled in your
browser software when you
connected to the switch
port?

If yes, disconnect the cable from the switch port,
disable the proxy settings, and reconnect to the
switch. Press the SETUP button to continue.

Содержание Catalyst Express 500

Страница 1: ...Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 526 4100 Getting Started Guide for the Catalyst Express 500 Switches Text Part Number OL 9340 01 ...

Страница 2: ...difying the equipment without Cisco s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices In that event your right to use the equipment may be limited by FCC regulations and you may be required to correct any interference to radio or television communications at your own expense You can determine whether your equipment ...

Страница 3: ...t IOS IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard LightStream Linksys MeetingPlace MGX the Networkers logo Networking Academy Network Registrar Packet PIX Post Routing Pre Routing ProConnect RateMUX ScriptShare SlideCast SMARTnet The Fastest Way to Increase Your Internet Quotient and TransPath are registered trademarks of Cisco Systems Inc and or its affiliates in the United States a...

Страница 4: ......

Страница 5: ...manager application to manage and customize the switch The device manager is an easy to use interface that provides tools for configuring monitoring and problem solving Before You Begin Before you power or install the switch review the safety information in the Regulatory Compliance and Safety Information for the Catalyst Express 500 Switch that accompanies this guide For More Information For comp...

Страница 6: ...slightly different Catalyst Express 500 SERIES 2 1 1X 2X POWE R OVER ETHERNET 11X 12X 4 3 6 5 8 7 10 9 12 11 14 13 13X 14X 23X 24X 16 15 18 17 20 19 22 21 24 23 25 25 26 26 SYSTEM ALERT PoE SETUP SYSTEM ALERT PoE SETUP AC power connector Security cable slot side and rear panels Power over Ethernet PoE ports supply up to 15 4 W per port Fast Ethernet ports Dual purpose uplink ports SFP module and 1...

Страница 7: ...amaged contact your Cisco representative or reseller for instructions 2 1 1X 2X POWER OVER ETHERN ET 11X 12X 4 3 6 5 8 7 10 9 12 11 14 13 13X 14X 23X 24X 16 15 18 17 20 19 22 21 24 23 25 25 26 26 SYSTEM ALERT PoE SETUP Cisco Documentation Cisco Documentation Cisco Card Switch Power cord Rack mounting brackets and screws Cable guide and screw Mounting feet Documentation Catalyst Express 500 SERIES ...

Страница 8: ...hen the switch powers on it begins the power on self test POST POST lasts approximately 1 minute During POST the port and SYSTEM LEDs blink When POST completes the SYSTEM LED turns solid green Step 4 Wait for the SETUP LED to blink green When POST has completed and the SYSTEM LED is solid green the SETUP LED blinks green The switch is ready to be configured If the SETUP LED stops blinking you can ...

Страница 9: ...rs are disabled on your browser and that any wireless client is disabled on your PC You might also need to enter a URL in your browser such as cisco com or another well known website If you need help see the Troubleshooting section Cisco 2960 series PoE 4 2 1 1X 2X POWER OVER ETHER NET 11X 12X 4 3 6 5 8 7 10 9 12 11 14 13 13X 14X 23X 24X 16 15 18 17 20 19 22 21 24 23 25 25 26 26 SYSTEM ALERT PoE S...

Страница 10: ...o access the switch through the device manager Subnet Mask Select a mask from the drop down list Default Gateway Enter the IP address of the router Username Enter a unique name Password Enter a password The password can be from 1 to 25 alphanumeric characters can start with a number is case sensitive allows embedded spaces but does not allow spaces at the beginning or end In the Confirm Password f...

Страница 11: ...o apply the selected port role 3 Click Submit to save the Smartports roles We recommend that you apply the Cisco Smartports roles now The ports are then correctly configured before they are connected to devices Smartports roles provide optimal performance on port connections including appropriate levels of reliability security and availability They also help prevent many problems caused by port mi...

Страница 12: ...ints APs Connected to the AP are mobile devices such as wireless laptop PCs Printer Apply this role on switch ports connecting to a printer such as a network printer or an external print server Guest Apply this role on switch ports that are used by guests and visitors Guests have access to the Internet but not access to your internal network You can connect an AP on this port to provide guest wire...

Страница 13: ...os power lines and fluorescent lighting fixtures Clearance to the switch front and rear panels is such that Airflow around the switch and through the vents is unrestricted Front panel LEDs can be easily read Access to ports is sufficient for unrestricted cabling AC power cord can reach from the AC power outlet to the connector on the switch rear panel The power outlet must be accessible at all tim...

Страница 14: ...bber pads to the recessed areas on the bottom of the switch Place the switch on a desktop near an AC power source If you are stacking switches make sure that the mounting feet of the upper switch align with the recesses of the lower switch Do not stack more than four units high 2 1 1X 2X POWER OVER ETHER NET 11X 12X 4 3 6 5 8 7 10 9 12 11 14 13 13X 14X 23X 24X 16 15 18 17 20 19 22 21 24 23 25 25 2...

Страница 15: ...switch and cables make sure that the switch is attached securely to wall studs or to a firmly attached plywood mounting backboard Screws for wall mounting are not provided Step 3 If your switch has a redundant power supply RPS connector on the rear panel make sure that the cover plate is installed if an RPS is not connected to the switch Cisco 2960 series PoE 4 2 1 1X 2X P O W E R OVER E T H E R N...

Страница 16: ...onnection to another switch Use Category 5 cables with RJ 45 connectors to connect to a 10 100 1000BASE T port Use LC fiber connectors to connect to a fiber optic SFP module The dual purpose uplink ports establish a link through either the SFP module port or the 10 100 1000BASE T port but not both at the same time An SFP module port has precedence over a 10 100 1000BASE T port If an SFP module por...

Страница 17: ...ay to configure manage and monitor the switch is by using the device manager You can access the device manager from anywhere in your network through a web browser Follow these steps 1 Set up and install the switch in your network and connect devices as described in this guide 2 Launch a web browser on your PC 3 Enter the switch IP address the address that you assigned in Step 8 in the web browser ...

Страница 18: ...P button Did you connect your PC to the wrong switch port Verify that you are connected to the switch port with the blinking LED as shown in Step 6 Did you start a browser session on your PC before the SETUP LED was solid green If yes or you are not sure restart the switch Perform Step 2 through Step 6 When the SETUP LED is solid green start a browser session on your PC Complete the set up procedu...

Страница 19: ... Documentation DVD The Product Documentation DVD is a comprehensive library of technical product documentation on a portable medium The DVD enables you to access multiple versions of installation configuration and command guides for Cisco hardware and software products With the DVD you have access to the same HTML Did you have a wireless client running on your PC when you connected to the switch p...

Страница 20: ...etplace at this URL http www cisco com go marketplace Nonregistered Cisco com users can order technical documentation from 8 00 a m to 5 00 p m 0800 to 1700 PDT by calling 1 866 463 3487 in the United States and Canada or elsewhere by calling 011 408 519 5055 You can also order documentation by e mail at tech doc store mkpl external cisco com or by fax at 1 408 519 5001 in the United States and Ca...

Страница 21: ...ty responses as they are updated in real time you can subscribe to the Product Security Incident Response Team Really Simple Syndication PSIRT RSS feed Information about how to subscribe to the PSIRT RSS feed is found at this URL http www cisco com en US products products_psirt_rss_feed html Reporting Security Problems in Cisco Products Cisco is committed to delivering secure products We test our ...

Страница 22: ... PSIRT at the aforementioned e mail addresses or phone numbers before sending any sensitive material to find other means of encrypting the data Obtaining Technical Assistance For all customers partners resellers and distributors who hold valid Cisco service contracts Cisco SMB Support Assistant provides service and support for the Catalyst Express 500 switches and other Cisco networking products C...

Страница 23: ...AC website requires a Cisco com user ID and password If you have a valid service contract but do not have a login ID or password register at this URL http tools cisco com RPF register register do Submitting a Service Request If you cannot successfully resolve an issue through the self help tools click the Open Service Request option in the Portal and fill out the online form This will immediately ...

Страница 24: ...uide Cisco Marketplace provides a variety of Cisco books reference guides documentation and logo merchandise Visit Cisco Marketplace the company store at this URL http www cisco com go marketplace Cisco Press publishes a wide range of general networking training and certification titles Both new and experienced users will benefit from these publications For current Cisco Press titles and other inf...

Страница 25: ...erity com ciscoiq sample Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing developing and operating public and private internets and intranets You can access the Internet Protocol Journal at this URL http www cisco com ipj Networking products offered by Cisco Systems as well as customer support services can be obtained a...

Страница 26: ...and License Agreements page appears 2 To read the Cisco Information Packet follow these steps a Click the Information Packet Number field and make sure that the part number 78 5235 03B0 is highlighted b Select the language in which you would like to read the document c Click Go The Cisco Limited Warranty and Software License page from the Information Packet appears d Read the document online or cl...

Страница 27: ...e Cisco warranty support is limited to five 5 years from the announcement of the discontinuance Replacement Repair or Refund Policy for Hardware Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten 10 working days after receipt of the Return Materials Authorization RMA request Actual delivery times can vary depending on the customer location Ci...

Страница 28: ...Chapter 1 Getting Started Guide Cisco Limited Lifetime Hardware Warranty Terms 1 24 Getting Started Guide for the Catalyst Express 500 Switches OL 9340 01 ...

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