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To troubleshoot autonegotiation problems, try manually setting both sides of the connection. If this does not
solve the problem, there could be a problem with the firmware or software on your NIC. You can resolve this
by upgrading the NIC driver to the latest version.

Cabling Distance

If the port statistics show excessive FCS, late-collision, or alignment errors, verify that the cable distance
from the switch to the connected device meets the recommended guidelines.

Clearing the Switch IP Address and Configuration

If you have configured a new switch with a wrong IP address, or if all of the switch LEDs start blinking when
you are trying to enter Express Setup mode, you can clear the configured IP address. The switch returns to
the factory default settings.

This procedure clears the IP address and all configuration information stored on the switch. Do not follow
this procedure unless you want to completely reconfigure the switch.

Note

Procedure

Step 1

Press and hold the Mode button. The switch LEDs blink after about 2 seconds. If the switch is not configured,
the LEDs above the Mode button turn green. You can omit the next step.

Step 2

Continue holding down the Mode button. The LEDs stop blinking after 8 seconds, and then the switch reboots.
You can now configure the switch by using Express Setup as described in the switch getting started guide.

You can also configure the switch by using the CLI setup procedure described in the appendix.

Catalyst 2960-X and 2960-XR Switch Hardware Installation Guide

OL-28309-02

65

Troubleshooting

Clearing the Switch IP Address and Configuration

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Содержание Catalyst 2960-X

Страница 1: ... Guide First Published August 05 2013 Last Modified November 20 2013 Americas Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Text Part Number OL 28309 02 ...

Страница 2: ...e encouraged to try to correct the interference by using one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications to this product no...

Страница 3: ...nd PoE Ports 5 10 100 1000 Ports 5 Management Ports 6 USB Type A Port 7 SFP and SFP Module Slots 7 LEDs 7 System LED 10 RPS LED 10 IRPS LED 11 Master LED 11 Port LEDs and Modes 11 STACK LED 14 Console LEDs 15 Ethernet Management Port LED 15 Rear Panel 15 FlexStack Plus Ports and LEDs 17 RPS Connector 18 Cisco RPS 2300 18 AC Power Connector 19 Catalyst 2960 X and 2960 XR Switch Hardware Installatio...

Страница 4: ...ack Mount Brackets for the Catalyst 2960 X Switches 35 Attaching the Rack Mount Brackets for the Catalyst 2960 XR Switches 36 Mounting in a Rack 37 Wall Mounting 38 Attaching the Brackets for Wall Mounting 38 Attaching the RPS Connector Cover 39 Mounting on a Wall 40 Installing the Switch on a Table or Shelf 41 After Switch Installation 41 Connecting the FlexStack Cables Optional 41 Removing a Fle...

Страница 5: ...Switch Connections 62 Bad or Damaged Cable 62 Ethernet and Fiber Optic Cables 62 Link Status 62 10 100 1000 Port Connections 63 10 100 1000 PoE Port Connections 63 SFP and SFP Module 63 Interface Settings 64 Ping End Device 64 Spanning Tree Loops 64 Switch Performance 64 Speed Duplex and Autonegotiation 64 Autonegotiation and Network Interface Cards 64 Cabling Distance 65 Clearing the Switch IP Ad...

Страница 6: ... 45 Console Port 84 Connecting the USB Console Port 85 Installing the Cisco Microsoft Windows USB Device Driver 86 Installing the Cisco Microsoft Windows XP USB Driver 86 Installing the Cisco Microsoft Windows 2000 USB Driver 87 Installing the Cisco Microsoft Windows Vista and Windows 7 USB Driver 87 Uninstalling the Cisco Microsoft Windows USB Driver 87 Uninstalling the Cisco Microsoft Windows XP...

Страница 7: ...in bold font bold font Document titles new or emphasized terms and arguments for which you supply values are in italic font Italic font Terminal sessions and information the system displays appear in courier font Courier font Bold Courier font indicates text that the user must enter Bold Courier font Elements in square brackets are optional x An ellipsis three consecutive nonbolded periods without...

Страница 8: ... a pound sign at the beginning of a line of code indicates a comment line Reader Alert Conventions This document may use the following conventions for reader alerts Means reader take note Notes contain helpful suggestions or references to material not covered in the manual Note Means the following information will help you solve a problem Tip Means reader be careful In this situation you might do ...

Страница 9: ...t For information on obtaining documentation submitting a service request and gathering additional information see the monthly What s New in Cisco Product Documentation which also lists all new and revised Cisco technical documentation at http www cisco com en US docs general whatsnew whatsnew html Subscribe to the What s New in Cisco Product Documentation as a Really Simple Syndication RSS feed a...

Страница 10: ...Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide x OL 28309 02 Preface Obtaining Documentation and Submitting a Service Request ...

Страница 11: ...se topics Switch Models page 1 Front Panel page 3 Rear Panel page 15 Management Options page 20 Network Configurations page 21 Switch Models Table 1 Catalyst 2960 X Switch Models and Descriptions Description Supported Software Image Switch Model 48 10 100 1000 Power over Ethernet Plus PoE ports PoE budget of 740 W and 2 small form factor pluggable SFP 2 module slots LAN Base Catalyst 2960X 48FPD L...

Страница 12: ...ports and 2 SFP module slots LAN Lite Catalyst 2960X 24TS LL 24 10 100 1000 8 PoE with PoE budget of 110 W ports fanless 2 10 100 1000BaseT copper uplinks and 2 SFP module slots LAN Base Catalyst 2960X 24PSQ L 1 Support Cisco FlexStack Plus technology 2 SFP 10 Gigabit uplink 3 SFP 1 Gigabit uplink Table 2 Catalyst 2960 XR Switch Models and Descriptions Description Supported Software Image Switch M...

Страница 13: ...370 W and 4 SFP module slots 640 W power supply IP Lite Catalyst 2960XR 24PS I1 48 10 100 1000 and 4 SFP module slots 250 W power supply IP Lite Catalyst 2960XR 48TS I1 24 10 100 1000 and 4 SFP module slots 250 W power supply IP Lite Catalyst 2960XR 24TS I1 Front Panel This section describes the front panel components 24 or 48 downlink ports of one of these types 10 100 1000 10 100 1000 PoE SFP po...

Страница 14: ...i Type B console port 2 RJ 45 console port 7 USB Type A port 3 Ethernet management port 8 USB Type A port 4 The Catalyst 2960XR 48LPD I switch is shown here as an example Other Catalyst 2960 XR switches have similar components Figure 2 Catalyst 2960XR 48LPD I Front Panel SFP module slots 5 Mode button and switch LEDs 1 Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 4 OL 28309 02 Pr...

Страница 15: ...cally provides power when an IP phone or an access point is connected The PoE ports use RJ 45 connectors with Ethernet pinouts The maximum cable length is 328 feet 100 meters The 10BASE T 100BASE TX 1000BASE T traffic requires Category 5 Category 5e or Category 6 unshielded twisted pair UTP cable The 10BASE T traffic can use Category 3 or Category 4 UTP cable Cisco intelligent power management cap...

Страница 16: ...e B USB port Figure 3 USB Mini Type B Port With the Cisco Windows USB device driver you can connect and disconnect the USB cable from the console port without affecting Windows HyperTerminal operations The console output always goes to both the RJ 45 and the USB console connectors but the console input is active on only one of the console connectors at any one time The USB console takes precedence...

Страница 17: ...and image for emergency switch recovery using USB auto upgrade This feature checks the internal flash for a bootable image and configuration and if either image or the configuration is not available then the USB drive is checked for boot images and configuration If the boot image and configuration are available these are copied to flash for the reboot SFP and SFP Module Slots The switch has either...

Страница 18: ...he Catalyst 2960 X Switch PoE LED5 8 RPS LED4 1 USB mini Type B console port LED 9 SPEED LED 2 USB Type A port 10 STAT LED 3 MGMT LED 11 SYS LED 4 CONSOLE LED 12 Mode button 5 USB Type A port 13 Master LED6 6 Port LEDs 14 STACK LED 7 Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 8 OL 28309 02 Product Overview LEDs ...

Страница 19: ...e shows the switch LEDs and the Mode button that you use to select a port mode Figure 5 Switch LEDs and Mode Button for the Catalyst 2960 XR Switch PoE LED7 8 IRPS LED 1 USB mini Type B console port LED 9 SPEED LED 2 USB Type A port 10 STAT LED 3 MGMT LED 11 SYS LED 4 Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide OL 28309 02 9 Product Overview LEDs ...

Страница 20: ...PS LED is only available on switch models that have an RPS port This is available only on the Catalyst 2960 X switches RPS is not supported on the Catalyst 2960 X 24PSQ L switches Note Table 4 RPS LED RPS Status Color RPS is off or not properly connected Off RPS is connected and can provide back up power Green RPS is connected but is unavailable It is providing power to another device redundancy h...

Страница 21: ...r The second power supply is present but the signal is faulty Blinking amber Master LED This table describes the master LEDs Table 6 Master LED Description Port Mode Switch is not the stack master Off Switch is the stack master or a standalone switch Green An error occurred when the stack was electing the stack master switch or another type of stack error occurred Amber Port LEDs and Modes The por...

Страница 22: ...ing power from an AC power source the port LED is off even if the powered device is connected to the switch port Off PoE PoE is on The port LED is green only when the switch port is providing power Green PoE is denied because providing power to the powered device will exceed the switch power capacity Alternating green and amber PoE is off due to a fault Noncompliant cabling or powered devices can ...

Страница 23: ...er Port is blocked by STP and is sending and receiving packets Blinking amber 10 100 1000 ports SPEED Port is operating at 10 Mb s Off Port is operating at 100 Mb s Green Port is operating at 1000 Mb s Blinking green SFP module ports Port is operating at 10 Mb s Off Port is operating at 100 Mb s Green Port is operating at 1000 Mb s Blinking green SFP module ports Applies to the Catalyst 2960X 48FP...

Страница 24: ...are detected STACK LED The STACK LED shows the sequence of member switches in a stack Up to eight switches can be members of a stack The first eight port LEDs show the switch member number For example if you press the Mode button and select Stack the port LED 1 blinks green The LEDs for port 2 and 3 are solid green as these represent the member numbers of other stack members The other port LEDs ar...

Страница 25: ...o console cables the USB console port has priority Table 9 RJ 45 and USB Console LEDs Description Color LED RJ 45 console port is active When this LED is on the USB console port LED is off Green RJ 45 console port The port is not active and the USB console port is active Off USB console port is active When this LED is on the RJ 45 console port LED is off Green USB console port The port is not acti...

Страница 26: ...SQ L switch Note Figure 7 Catalyst 2960 X Switch Rear Panel RPS Connector 3 FlexStack Plus module slot and cover 1 AC power connector 4 Fan Exhaust 2 The rear panel of the Catalyst 2960 XR switches have a FlexStack Plus module slot and power supply module slots Figure 8 Catalyst 2960 XR Switch Rear Panel Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 16 OL 28309 02 Product Overview...

Страница 27: ... the FlexStack Plus module ports Figure 9 FlexStack Plus Module LED for Stack port 2 3 FlexStack Plus module 1 LED for Stack port 1 2 This table lists the FlexStack Plus module LED colors and their meanings Table 11 FlexStack Plus Module LEDs Description Color Port is active cable is attached Green The port is not active no cable is attached Off Table 12 Stack Configurations Bandwidth Number of Sw...

Страница 28: ...nected device fails and provides power to the failed device preventing loss of network traffic For more information see the Cisco Redundant Power System 2300 Hardware Installation Guide on Cisco com at this URL http www cisco com en US products ps7148 prod_installation_guides_list html The Cisco RPS 2300 has two output levels 52 V and 12 V with a total maximum output power of 2300 W All supported ...

Страница 29: ...Description Part Number 250 W AC power supply module PWR C2 250WAC 640 W AC power supply module PWR C2 640WAC 1025 W AC power supply module PWR C2 1025WAC The 250 W and 640 W AC power supply modules are autoranging units that support input voltages between 100 and 240 VAC The 1025 W power supply module is an autoranging unit that supports input voltages between 115 and 240 VAC All power supply mod...

Страница 30: ...our management station to the switch console port or by using Telnet from a remote management station See the switch command reference on Cisco com for information Cisco Prime Infrastructure Cisco Prime Infrastructure combines the wireless functionality of Cisco Prime Network Control System NCS and the wired functionality of Cisco Prime LAN Management Solution LMS with application performance moni...

Страница 31: ...nfiguration concepts and examples of using the switch to create dedicated network segments and interconnecting the segments through Fast Ethernet and Gigabit Ethernet connections Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide OL 28309 02 21 Product Overview Network Configurations ...

Страница 32: ...Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 22 OL 28309 02 Product Overview Network Configurations ...

Страница 33: ... the Switch page 33 Connecting the FlexStack Cables Optional page 41 Installing the Power Cord Retainer Optional page 43 Installing SFP and SFP Modules page 45 Connecting to SFP and SFP Modules page 47 10 100 1000 PoE Port Connections page 50 10 100 1000 Port Connections page 51 Where to Go Next page 52 Safety Warnings This section includes the basic installation caution and warning statements Rea...

Страница 34: ...ovided connector cover on the back of the switch Statement 386 Warning Attach only the following Cisco external power system to the switch PWR RPS2300 Statement 387 Warning Do not work on the system or connect or disconnect cables during periods of lightning activity Statement 1001 Warning Read the installation instructions before connecting the system to the power source Statement 1004 Warning To...

Страница 35: ...onnections must be removed to de energize the unit Statement 1028 Warning Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Warning Ultimate disposal of this product should be handled according to all national laws and regulations Statement 1040 Warning For connections outside the building where the equipment is installed the followi...

Страница 36: ... restricted access area can be accessed only through the use of a special tool lock and key or other means of security Statement 1072 Warning No user serviceable parts inside Do not open Statement 1073 Warning Installation of the equipment must comply with local and national electrical codes Statement 1074 Warning To prevent airflow restriction allow clearance around the ventilation openings to be...

Страница 37: ...witch 3 in 76 19 mm Temperature around the unit does not exceed 113 F 45 C If the switch is installed in a closed or multirack assembly the temperature around it might be greater than normal room temperature Humidity around the switch does not exceed 95 percent Altitude at the installation site is not greater than 10 000 feet For 10 100 1000 fixed ports the cable length from a switch to a connecte...

Страница 38: ...operation Note Attach only the following Cisco external power system to the switch PWR RPS2300 Statement 387 Warning Planning and Installing a Switch Stack Optional This section applies only to the Catalyst 2960 X and 2960 XR stacking capable switches Note Stack Guidelines Connect only Catalyst 2960 X or 2960 S switches in a mixed switch stack You can only create mixed stacks with Catalyst 2960 X ...

Страница 39: ...lyst 2960X 48P L switch is shown as an example You can install the module in other switches as shown Procedure Step 1 Use a number 2 Phillips head screwdriver to remove the FlexStack Plus module blank cover on the switch back panel Step 2 Grasp the FlexStack Plus module on the sides and insert it into the module slot Push the module in completely until you feel it snap into place Catalyst 2960 X a...

Страница 40: ...re the screws on each side of the module Avoid overtightening the screws Note Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 30 OL 28309 02 Switch Installation Installing the FlexStack Plus Module ...

Страница 41: ...switch is shown in the examples the Catalyst 2960 XR switch can be stacked in the same way Figure 10 Stacking Switches with the 0 5 meter FlexStack Cable Figure 11 Stacking Switches with 0 5 meter and 3 meter FlexStack Cables Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide OL 28309 02 31 Switch Installation Stack Cabling ...

Страница 42: ...stack provides only half bandwidth and does not have redundant connections Figure 13 Stack with Half Bandwidth Connections This figure shows a stack with a bad FlexStack cable in link B This stack provides only half bandwidth and does not have redundant connections Figure 14 Stack with a Failover Condition Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 32 OL 28309 02 Switch Install...

Страница 43: ...no preference as to which switch becomes the stack master power on all the switches in the stack within a 1 minute timeframe These switches participate in the stack master election Switches powered on after the 1 minute timeframe do not participate in the election Power off a switch before you add it to or remove it from an existing switch stack For conditions that can cause a stack master reelect...

Страница 44: ...tom to the top with the heaviest component at the bottom of the rack If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack Statement 1006 This figure shows the standard 19 inch brackets and other optional mounting brackets You can order the optional brackets from your Cisco sales representative Figure 16 Rack Mounting Brackets 23...

Страница 45: ...g side of the bracket to each side of the switch Figure 17 Attaching Brackets for 19 inch Racks Mid mounting position 3 Front mounting position 1 Rear mounting position 4 Number 8 Phillips flat head screws 48 2927 01 2 Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide OL 28309 02 35 Switch Installation Rack Mounting ...

Страница 46: ...ng side of the bracket to each side of the switch Figure 18 Attaching Brackets for 19 inch Racks Mid mounting position 3 Front mounting position 1 Rear mounting position 4 Number 8 Phillips flat head screws 48 2927 01 2 Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 36 OL 28309 02 Switch Installation Rack Mounting ...

Страница 47: ...ine screw to attach the cable guide to the left or right bracket Number 12 Phillips pan head screws 48 0523 01 or Number 10 Phillips pan head screws 48 0627 01 4 Cable guide 1 Mid mounting position 5 Phillips machine screw black 48 0654 01 2 Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide OL 28309 02 37 Switch Installation Rack Mounting ...

Страница 48: ...ople and damage to the system Statement 378 Warning Attaching the Brackets for Wall Mounting Procedure Step 1 Attach a 19 inch bracket to one side of the switch Step 2 Follow the same steps to attach the second bracket to the opposite side Figure 19 Attaching the 19 inch Brackets for Wall Mounting Number 8 phillips flat head screws 48 2927 01 1 Catalyst 2960 X and 2960 XR Switch Hardware Installat...

Страница 49: ...PSQ L switches do not have an RPS connector and a cover is not needed Note Procedure If you are not using an RPS with your switch use the two Phillips pan head screws to attach the RPS connector cover to the back of the switch Figure 20 Attaching the RPS Connector Cover RPS connector 3 Phillips pan head screws 48 0482 01 1 RPS connector cover 2 Catalyst 2960 X and 2960 XR Switch Hardware Installat...

Страница 50: ...rrect procedures could result in a hazardous situation to people and damage to the system Statement 378 Warning Following safety regulations wall mount the switch with its front panel facing down Caution Figure 21 Mounting on a Wall User supplied screws for example you can use 6 wood screws with a washer head 1 inch long 1 When you complete the switch installation see After Switch Installation on ...

Страница 51: ...etup program to enter the initial switch configuration Connect to the stack ports Install the power cord retainer optional Connect to the front panel ports Related Topics Connecting the FlexStack Cables Optional on page 41 Installing the Power Cord Retainer Optional on page 43 Installing an SFP or SFP Module on page 46 10 100 1000 PoE Port Connections on page 50 Connecting the FlexStack Cables Opt...

Страница 52: ... dust covers when you remove the FlexStack cables from the connectors Removing and installing the FlexStack cable can shorten its useful life Do not remove and insert the cable more often than is absolutely necessary Caution Removing a FlexStack Cable Procedure Step 1 To remove a FlexStack cable grasp the tab on the cable connector and gently pull straight out Step 2 When you remove the FlexStack ...

Страница 53: ... size of the power cord retainer based on the thickness of the cord The smaller sleeve can be snapped off and used for thin cords Step 2 Slide the retainer around the AC power cord and pass it around the loop on the switch Figure 22 Inserting the Retainer Through the Lanced Loop Sleeve for thinner power cords 3 AC power cord 1 Loop 4 Power cord retainer 2 Catalyst 2960 X and 2960 XR Switch Hardwar...

Страница 54: ...aller sleeve for thin power cords 2 Step 4 Slide the retainer through the other latches to lock it Figure 24 Locking the Retainer Latches 3 AC power cord 1 Sleeve for thin power cords 2 Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 44 OL 28309 02 Switch Installation Installing the Power Cord Retainer Optional ...

Страница 55: ...me switch models support SFP modules SFP modules or both The SFP slots support only the SFP modules The SFP slots support both SFP and SFP modules See the switch release notes on Cisco com for the list of supported SFP modules Use only Cisco SFP modules on the switch Each Cisco module has an internal serial EEPROM that is encoded with security information This encoding provides a way for Cisco to ...

Страница 56: ...ht To prevent ESD damage follow your normal board and component handling procedures when connecting cables to the switch and other devices Removing and installing an SFP or SFP module can shorten its useful life Do not remove and insert any module more often than is absolutely necessary Caution Procedure Step 1 Attach an ESD preventive wrist strap to your wrist and to a bare metal surface Step 2 F...

Страница 57: ... which cable connector plug is send TX and which is receive RX Step 3 Insert a dust plug into the optical ports of the SFP or SFP module to keep the optical interfaces clean Step 4 If the module has a bale clasp latch pull the bale out and down to eject the module If the latch is obstructed and you cannot use your finger use a small flat blade screwdriver or other long narrow instrument to open th...

Страница 58: ...d of the fiber optic cable into the SFP or SFP module port Step 3 Insert the other cable end into a fiber optic receptacle on a target device Figure 28 Connecting to a Fiber Optic SFP Module Port Step 4 Observe the port status LED The LED turns green when the switch and the target device have an established link The LED turns amber while the STP discovers the network topology and searches for loop...

Страница 59: ...ote To prevent ESD damage follow your normal board and component handling procedures Caution Procedure Step 1 Connect one end of the cable to the SFP module port Insert a four twisted pair straight through cable when you connect to servers workstations and routers Insert a four twisted pair crossover cable when you connect to switches or repeaters Step 2 Connect the other end of the cable to an RJ...

Страница 60: ...ments for a specific PoE configuration The results show output current output power and system heat dissipation Voltages that present a shock hazard may exist on Power over Ethernet PoE circuits if interconnections are made using uninsulated exposed metal contacts conductors or terminals Avoid using such interconnection methods unless the exposed metal parts are located within a restricted access ...

Страница 61: ...e speed and duplex parameters Connecting devices that do not autonegotiate or that have the speed and duplex parameters manually set can reduce performance or result in no linkage To maximize performance choose one of these methods for configuring the Ethernet ports Let the ports autonegotiate both speed and duplex Set the interface speed and duplex parameters on both ends of the connection Auto M...

Страница 62: ...witch does not need further configuration You can use any of these management options to change the default configuration Start the Network Assistant application which is described in the getting started guide Through this GUI you can configure and monitor a switch cluster or an individual switch Use the CLI to configure the switch as a member of a cluster or as an individual switch from the conso...

Страница 63: ...wer supply You cannot use the PWR C2 250WAC and PWR C2 640WAC power supplies in these switches Note Table 16 Power Supply Model Numbers and Description Description Part Number 250 W AC power supply module PWR C2 250WAC 640 W AC power supply module PWR C2 640WAC 1025 W AC power supply module PWR C2 1025WAC The 250 W and 640 W AC power supply modules are autoranging units that support input voltages...

Страница 64: ...ply AC power cord connector 4 AC OK LED 1 Release latch 5 PS OK LED 2 Power supply 6 AC power cord retainer 3 Figure 31 PWR C2 640WAC Power Supply AC power cord connector 4 AC OK LED 1 Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 54 OL 28309 02 Power Supply Installation Power Supply Module Overview ...

Страница 65: ...ure 32 PWR C2 250WAC Power Supply AC power cord connector 4 AC OK LED 1 Release latch 5 PS OK LED 2 Power supply 6 AC power cord retainer 3 Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide OL 28309 02 55 Power Supply Installation Power Supply Module Overview ...

Страница 66: ...wer is present Green Output has failed Red Installation Guidelines Observe these guidelines when removing or installing a power supply module Do not force the power supply module into the slot This can damage the pins on the switch if they are not aligned with the module A power supply that is only partially connected to the switch can disrupt the system operation Remove power from the power suppl...

Страница 67: ...Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Warning If a Cisco external power system is not connected to the switch install the provided connector cover on the back of the switch Statement 386 Warning Installing or Replacing an AC Power Supply Procedure Step 1 Turn off the power at its source Step 2 Remove the power cord from t...

Страница 68: ...wer cord and thread it through the power cord retainer Figure 35 AC Power Supply with Power Cord Retainer Step 7 Connect the power cord to the power supply and to an AC power outlet Turn on the power at the power source Step 8 Confirm that the power supply AC OK and PS OK LEDs are green Step 9 Repeat the steps to install a second power supply When you install the second power supply the LEDs on th...

Страница 69: ...an also use the show version privileged EXEC command to see the switch serial number Figure 36 1025 W AC Power Supply Serial Number Figure 37 250 W and 640 W AC Power Supply Serial Number Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide OL 28309 02 59 Power Supply Installation Finding the Serial Number ...

Страница 70: ...Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 60 OL 28309 02 Power Supply Installation Finding the Serial Number ...

Страница 71: ...ectivity problems and overall switch performance You can also get statistics from Device Manager from the CLI or from an SNMP workstation Switch POST Results POST failures are usually fatal Contact your Cisco technical support representative if your switch does not pass POST Note Switch LEDs If you have physical access to the switch look at the port LEDs for troubleshooting information about the s...

Страница 72: ...nections Use either Category 5 Category 5e or Category 6 UTP for 10 100 1000 Mb s connections For fiber optic cables verify that you have the correct cable for the distance and port type Make sure that the connected device ports both match and use the same type encoding optical frequency and fiber type For copper connections determine if a crossover cable was used when a straight through was requi...

Страница 73: ...onnected to the switch by a crossover cable Replace the crossover cable with a straight through cable Noncompliant cabling or powered devices can cause a PoE port fault Use only standard compliant cabling to connect Cisco prestandard IP Phones and wireless access points or IEEE 802 3af compliant devices You must remove any cable or device that causes a PoE fault Caution SFP and SFP Module Use only...

Страница 74: ...s Switch Performance Speed Duplex and Autonegotiation If the port statistics show a large amount of alignment errors frame check sequence FCS or late collisions errors this might mean a speed or duplex mismatch A common issue with speed and duplex occurs when duplex and speed settings are mismatched between two switches between a switch and a router or between the switch and a workstation or serve...

Страница 75: ...red IP address The switch returns to the factory default settings This procedure clears the IP address and all configuration information stored on the switch Do not follow this procedure unless you want to completely reconfigure the switch Note Procedure Step 1 Press and hold the Mode button The switch LEDs blink after about 2 seconds If the switch is not configured the LEDs above the Mode button ...

Страница 76: ...EC command to see the switch serial number Figure 38 Serial Number Location for the Catalyst 2960 X Switches Figure 39 Serial Number Location for the FlexStack Plus Module Figure 40 Serial Number Location for the Catalyst 2960 XR Switches Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 66 OL 28309 02 Troubleshooting Finding the Serial Number ...

Страница 77: ...tep 6 Reinstall any modules and make cable connections Step 7 Power on the replacement switch The replacement switch has the same configuration for all the interfaces as the failed switch and functions the same as the failed switch If you had manually set the member numbers for any stack members you need to manually assign the replacement switch with the same member number as the failed switch See...

Страница 78: ...Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 68 OL 28309 02 Troubleshooting Replacing a Failed Stack Member ...

Страница 79: ...es 23 to 113 F 5 to 45 C up to 5 000 ft 1500 m 23 to 104 F 5 to 40 C up to 10 000 ft 3000 m Operating temperature 10 40 to 158 F 40 to 70 C up to 15 000 ft 4500 m Storage temperature 10 to 95 noncondensing Relative humidity Up to 15 000 ft 4500 m Storage altitude 10 Minimum ambient temperature for cold start is 32 F 0 C Table 18 Environmental and Physical Specification for the AC Power Supplies fo...

Страница 80: ...Switches Table 19 Catalyst 2960X 48FPD L 2960X 48LPD L 2960X 24PD L 2960X 48FPS L 2960X 48LPS L 2960X 24PSQ L and 2960X 24PS L Switch Specifications Power Requirements 100 to 240 VAC autoranging 9 to 4 A 50 to 60 Hz Catalyst 2960X 48FPD L 5 to 2 A 50 to 60 Hz Catalyst 2960X 48LPD L 5 to 2 A 50 to 60 Hz Catalyst 2960X 24PD L 9 to 4 A 50 to 60 Hz Catalyst 2960X 48FPS L 5 to 2 A 50 to 60 Hz Catalyst ...

Страница 81: ...Us per hour Catalyst 2960X 24PSQ L Power consumption11 0 89 KVA Catalyst 2960X 48FPD L 0 48 KVA Catalyst 2960X 48LPD L 0 47 KVA Catalyst 2960X 24PD L 0 89 KVA Catalyst 2960X 48FPS L 0 49 KVA Catalyst 2960X 48LPS L 0 49 KVA Catalyst 2960X 24PS L 0 16 KVA Catalyst 2960X 24PSQ L Power rating12 PoE 30 W per port maximum 740 W switch maximum Catalyst 2960X 48FPD L and 2960X 48FPS L switches 15 4 W per ...

Страница 82: ... com en US prod collateral switches ps5718 ps12995 data_sheet_c78 728232 html 12 Power rating values for the switch input power Table 20 Catalyst 2960X 48TD L 2960X 24TD L 2960X 48TS L 2960X 24TS L 2960X 48TS LL 2960X F24TS LL Switch Specifications Power Requirements 100 to 240 VAC autoranging 1 to 0 5 A 50 to 60 Hz Catalyst 2960X 48TD L 1 to 0 5 A 50 to 60 Hz Catalyst 2960X 24TD L 1 to 0 5 50 to ...

Страница 83: ...talyst 2960X 48TS L 8 9 lb 4 0 kg Catalyst 2960X 24TS L 8 9 lb 4 0 kg Catalyst 2960X 48TS LL 8 2 lb 3 7 kg Catalyst 2960X 24TS LL Weight Dimensions H x D x W 1 75 x 11 x 17 50 in 4 45 x 27 94 x 44 5 cm All non PoE switches 13 Power consumption values for the power consumed internally by the switch at 120 VAC 60 Hz The information is based on the rating of the power supply maximum and does not refl...

Страница 84: ...4PS I 10 8 lb 4 9 kg Catalyst 2960XR 24TS I Weights do not include power supplies Weight 1 75 x 16 05 x 17 5 in 4 45 x 40 77 x 44 5 cm Dimensions H x D x W Table 22 Power Specifications for the AC Power Catalyst 2960 XR Switches Power Requirements PWR C2 250WAC 250 W PWR C2 640WAC 640 W PWR C2 1025WAC 1025 W Maximum output power PWR C2 250WAC 250 W 100 240 VAC autoranging 50 60 Hz PWR C2 640WAC 64...

Страница 85: ...he information is based on the rating of the power supply max and does not reflect the actual measured consumption numbers For the actual power consumption based on measurement see the data sheet at http www cisco com en US prod collateral switches ps5718 ps12995 data_ sheet_c78 728232 html 16 The total input and total output BTU ratings refer to input power to the power supply and output power to...

Страница 86: ...Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 76 OL 28309 02 Technical Specifications Specifications for the Catalyst 2960 XR Switches ...

Страница 87: ...tor Specifications page 77 Cables and Adapters page 78 Connector Specifications 10 100 1000 Ports Including PoE All 10 100 1000 ports use standard RJ 45 connectors and Ethernet pinouts Figure 41 10 100 1000 Port Pinouts Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide OL 28309 02 77 ...

Страница 88: ...4 Copper SFP Module RJ 45 Connector Cables and Adapters SFP Module Cables For cabling specifications refer to the Cisco SFP and SFP Transceiver Module Installation Notes Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 78 OL 28309 02 Connector and Cable Specifications SFP Module Connectors ...

Страница 89: ...st not exceed the stipulated cable length Copper 1000BASE T SFP module transceivers use standard four twisted pair Category 5 cable at lengths up to 328 feet 100 meters Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide OL 28309 02 79 Connector and Cable Specifications SFP Module Cables ...

Страница 90: ...6 Four Twisted Pair Crossover Cable Schematic Figure 47 Two Twisted Pair Straight Through Cable Schematic Figure 48 Two Twisted Pair Crossover Cable Schematic Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 80 OL 28309 02 Connector and Cable Specifications Cable Pinouts ...

Страница 91: ...connect the switch console port to a terminal You can order the kit part number ACS DSBUASYN from Cisco Table 23 Console Port Signaling with a DB 9 Adapter Console Device RJ 45 to DB 9 Terminal Adapter Switch Console Port DTE Signal DB 9 Pin Signal CTS 8 RTS DSR 6 DTR RxD 2 TxD GND 5 GND GND 5 GND TxD 3 RxD DTR 4 DSR RTS 7 CTS Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide OL 28309...

Страница 92: ...erminal Adapter Switch Console Port DTE Signal DB 25 Pin Signal CTS 5 RTS DSR 6 DTR RxD 3 TxD GND 7 GND GND 7 GND TxD 2 RxD DTR 20 DSR RTS 4 CTS Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 82 OL 28309 02 Connector and Cable Specifications Console Port Adapter Pinouts ...

Страница 93: ...ering the IP address 10 0 0 1 Enter the setup user EXEC command Enter the information described in the IP Settings section on page C 6 and the Completing the Setup Program section After you have entered the configuration information for the switch save it to flash memory by using the write memory privileged EXEC command In Express Setup mode the IP address 10 0 0 1 remains active on the switch unt...

Страница 94: ...or ProcommPlus makes communication between the switch and your PC or terminal possible Step 3 Configure the baud rate and character format of the PC or terminal to match the console port default characteristics 9600 baud 8 data bits 1 stop bit No parity None flow control Step 4 Power on the switch as described in the switch getting started guide Step 5 The PC or terminal displays the bootloader se...

Страница 95: ...USB cable to the PC USB port Connect the other end of the cable to the switch mini B 5 pin connector USB console port Step 3 Start the terminal emulation program on the PC or the terminal The program frequently a PC application such as HyperTerminal or ProcommPlus makes communication between the switch and your PC or terminal possible Step 4 Configure the baud rate and character format of the PC o...

Страница 96: ...B console driver file from the Cisco com web site and unzip it You can download the driver file from the Cisco com site for downloading the switch software Note Step 2 If using 32 bit Windows XP double click the setup exe file in the Windows_32 folder If using 64 bit Windows XP double click the setup x64 exe file in the Windows_64 folder Step 3 The Cisco Virtual Com InstallShield Wizard begins Ste...

Страница 97: ...te for downloading the switch software Note Step 2 If using 32 bit Windows Vista or Windows 7 double click the setup exe file in the Windows_32 folder If using 64 bit Windows Vista or Windows 7 double click the setup x64 exe file in the Windows_64 folder Step 3 The Cisco Virtual Com InstallShield Wizard begins Click Next Step 4 The Ready to Install the Program window appears Click Install If a Use...

Страница 98: ...ms Step 2 Scroll to Cisco Virtual Com and click Remove Step 3 When the Program Maintenance window appears select the Remove radio button Click Next Uninstalling the Cisco Microsoft Windows Vista and Windows 7 USB Driver Before You Begin Disconnect the switch console terminal before uninstalling the driver Procedure Step 1 Run setup exe for Windows 32 bit or setup x64 exe for Windows 64bit Click Ne...

Страница 99: ...eting the Setup Program If your switches are stacked and there are multiple console connections to individual switches in the stack the initial setup dialog box appears at the console where you first press Enter Procedure Step 1 Enter Yes at these two prompts Would you like to enter the initial configuration dialog yes no yes At any point you may enter a question mark for help Use ctrl c to abort ...

Страница 100: ...t to configure country code no yes Step 7 Enter the country code and press Return Enter the country code US US Step 8 Optional Configure Simple Network Management Protocol SNMP by responding to the prompts You can also configure SNMP later through the CLI Device Manager or the Network Assistant application To configure SNMP later enter no Configure SNMP Network Management no no Step 9 Enter the in...

Страница 101: ... 5 1 Ulq8 DlA OiaEbl90WcBPd9cOn1 enable password enable_password line vty 0 15 password terminal password no snmp server no ip routing interface Vlan1 no shutdown ip address 10 4 120 106 255 0 0 0 interface GigabitEthernet1 0 1 interface GigabitEthernet1 0 2 interface GigabitEthernet1 0 3 output abbreviated interface GigabitEthernet1 0 23 end Step 12 From these choices that appear make your select...

Страница 102: ... to change this configuration or perform other management tasks see Management Options on page 20 Catalyst 2960 X and 2960 XR Switch Hardware Installation Guide 92 OL 28309 02 Configuring the Switch with the CLI Based Setup Program Completing the Setup Program ...

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