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Appendix A: Troubleshooting
Frequently Asked Questions
Wireless-B Broadband Router
17. The Power LED keeps flashing.
The Power LED flashes when the device is first powered up. Meantime, the system will boot up itself and
check for proper operation. After finishing the checking procedure, the LED stays solid to show that the
system is working fine. If the LED keeps flashing after this time, the device is not working properly. Try to
flash the firmware by assigning a static IP address to the computer, and then upgrade the firmware. Try using
the following settings, IP Address: 192.168.1.50 and Subnet Mask: 255.255.255.0.
18. When I enter a URL or IP address, I get a time-out error or am prompted to retry.
•
Check if other PCs work. If they do, ensure that your workstation’s IP settings are correct (IP Address,
Subnet Mask, Default Gateway, and DNS). Restart the computer that is having a problem.
•
If the PCs are configured correctly, but still not working, check the Router. Ensure that it is connected and
powered on. Connect to it and check its settings. (If you cannot connect to it, check the LAN and power
connections.)
•
If the Router is configured correctly, check your Internet connection (DSL/cable modem, etc.) to see if it is
working correctly. You can remove the Router to verify a direct connection.
•
Manually configure the TCP/IP settings with a DNS address provided by your ISP.
•
Make sure that your browser is set to connect directly and that any dial-up is disabled. For Internet
Explorer, click
Tools
,
Internet Options
, and then the
Connection
tab. Make sure that Internet Explorer is
set to
Never dial a connection
. For Netscape Navigator, click
Edit
,
Preferences
,
Advanced
, and
Proxy
.
Make sure that Netscape Navigator is set to
Direct connection to the Internet
.
Frequently Asked Questions
What is the maximum number of IP addresses that the Router will support?
The Router will support up to 253 IP addresses.
Is IPSec Pass-Through supported by the Router?
Yes, it is a built-in feature that the Router automatically enables.
Where is the Router installed on the network?
In a typical environment, the Router is installed between the cable/DSL modem and the LAN. Plug the Router into
the cable/DSL modem’s Ethernet port.
Does the Router support IPX or AppleTalk?
No. TCP/IP is the only protocol standard for the Internet and has become the global standard for communications.
IPX, a NetWare communications protocol used only to route messages from one node to another, and AppleTalk,
a communications protocol used on Apple and Macintosh networks, can be used for LAN to LAN connections, but
those protocols cannot connect from the Internet to a LAN.