4-10
Firepower 8000 Series Hardware Installation Guide
Chapter 4 Using the LCD Panel on a Firepower Device
Error Alert Mode
Use the following procedure to view hardware alert error messages on the LCD display.
To view the hardware alert error messages:
Step 1
In Error Alert mode, on the HARDWARE ERROR! line, press the right arrow ( ) key to view the
hardware errors that triggered the Error Alert mode.
The LCD panel lists the error alert messages starting with the
NFE platform
daemon failure followed by
a list of error messages.
NFEplatformd
X
NFEtemp
X
where
X
indicates the accelerator card (either
0
or
1
) that generated the alert.
Step 2
On the error message line, press the down arrow (â) key to view additional errors. When there are no
additional errors, the Exit row appears.
Exit
Step 3
Press the right arrow ( ) key to exit Error Alert mode.
If you exit Error Alert mode before you resolve the error that triggered the alert, the LCD panel returns
to Error Alert mode. Contact Support for assistance.
NFEMessD
X
message daemon
Alerts when the message daemon fails.
NFEHardware
hardware status
Alerts when one or more accelerator cards is not communicating.
NFEcount
cards detected
Alerts when the number of accelerator cards detected on the device
does not match the expected accelerator card count for the platform.
NMSB_comm
communications
Alerts when the media assembly is not present or not
communicating.
scmd
scmd
daemon status
Alerts when the
scmd daemon
fails.
psls
psls
daemon status
Alerts when the
psls daemon
fails.
ftwo
ftwo
daemon status
Alerts when the
ftwo daemon
fails.
NFE_port18
NFE_port19
NFE_port20
NFE_port21
internal link status
Alerts when the link between the network module switch board and
the accelerator card fails:
•
81xx Family:
NFE_port18
and
NFE_port19
only
82xx Family and 83xx Family:
NFE_port18
,
NFE_port19
,
NFE_port20
, and
NFE_port21
Table 4-5
Hardware Alarm Error Messages (continued)
Error Message
Condition Monitored
Description