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Cisco One-Year Limited Hardware Warranty Terms
There are special terms applicable to your hardware warranty and various services that you can use during the warranty period.
Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on
Cisco.com. Follow these steps to access and download the
Cisco Information Packet
and your warranty and license agreements
from Cisco.com.
1.
Launch your browser, and go to this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm
The Warranties and License Agreements page appears.
2.
To read the
Cisco Information Packet
, follow these steps:
a.
Click the
Information Packet Number
field, and make sure that the part number 78-5235-03A0 is highlighted.
b.
Select the language in which you would like to read the document.
c.
Click
Go
.
The Cisco Limited Warranty and Software License page from the Information Packet appears.
d.
Read the document online, or click the
icon to download and print the document in Adobe Portable Document
Format (PDF).
Note
You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe’s
website:
http://www.adobe.com
3.
To read translated and localized warranty information about your product, follow these steps:
a.
Enter this part number in the Warranty Document Number field:
78-10747-01C0
b.
Select the language in which you would like to view the document.
c.
Click
Go
.
The Cisco warranty page appears.
d.
Read the document online, or click the
icon to download and print the document in Adobe Portable Document
Format (PDF).
You can also contact the Cisco service and support website for assistance:
http://www.cisco.com/public/Support_root.shtml
.
Duration of Hardware Warranty
One (1) Year
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after
receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco
Sales and Service Representative.
