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Use the Intercom Feature

Cisco Unified Communications Manager Express supports intercom functionality for one-way and press-to-answer voice 
connections using a dedicated pair of intercoms on two phones that speed-dial each other. 
To use the intercom feature:

1.

Press the 

Menu

 button.

2.

Use the 

Navigation

 button to select Directories.

3.

Use the 

Navigation

 button to select Speed Dial.

4.

Select intercom Speed Dial.
The called IP phone automatically answers the call in speakerphone mode with mute activated. A beep alerts the recipient 
to the incoming call.

To respond to an intercom call, press the 

Mute

 button, or lift the handset. 

Whisper Intercom

The Whisper Intercom feature allows the user to make an intercom call to a busy extension. The recipient can hear the caller or 
hear the whisper intercom, and the original caller on the receiving phone can not hear the whisper intercom. The phone receiving 
a whisper intercom displays the extension and name of the party initiating the whisper intercom and a 

zipzip

 tone is played 

before the called party hears the caller's voice. The receiving party must select the intercom line button on their phone to speak 
to the caller. 

Note

For intercom users to know whether the intercom is using one-way or two-way audio, the lamp for both intercom 
buttons are colored amber for one-way whisper intercom and green for two-way audio.

To place an intercom call:

  •

Dial the intercom directory number from your intercom line. The intercom recipient hears the intercom caller audio without 
answering the call.

To answer an intercom call:

  •

Press the intercom button to talk to the intercom caller.

To end a whisper intercom call:

  •

Press 

Endcall

.

Note

This feature is not supported on 7905/79012 and 7906/7911 phones.

Place a Priority (Precedence) Call

In some specialized environments, such as military or government offices, you might need to make and receive urgent or critical 
calls. If you need this specialized call handling, your system administrator can add Multilevel Precedence and Preemption 
(MLPP) to your phone.
Keep these terms in mind:

  •

Precedence

 indicates the priority associated with a call.

  •

Preemption

 is the process of ending an existing, lower priority call while accepting a higher priority call that is sent to your 

phone

.

Priority Level of an MLPP Call

To see the priority level of an MLPP call, look for an MLPP icon on your phone screen:

Priority Call

Medium priority (immediate) call

Содержание 7905G/7912G

Страница 1: ...sco Unified IP Phones 7905G 7912G 7906G 7911G 7940G 7960G and 7941G 7961G for Cisco Unified Communications Manager Express Version 7 1 1 Overview page 2 2 Operating Your Phone page 10 3 Phone Features Index page 22 ...

Страница 2: ...solution display than the 7905 7912 phones and are similar in operation Name Description 1 Cisco IP phone model type Shows the Cisco IP phone model number 2 LCD screen Displays information such as line call status phone number and soft key tabs 3 Soft keys Engages the functions displayed on the corresponding LCD tabs 4 Navigation button Scrolls through text and selects features that are displayed ...

Страница 3: ... Keypad Functions like a traditional telephone keypad 8 Volume button Increases or decreases handset volume and onhook ring volume 9 Handset with indicator light Functions like a traditional handset 1 Network port 10BASE T 4 Cisco power supply optional 2 Handset port 5 Power cable with wall socket plug 3 DC adapter port DC48V Name Description 2 5 4 1 3 91637 ...

Страница 4: ...into the handset rest An extension protrudes from the top of the rotated tab Return the handset to the handset rest Cisco Unified IP Phones 7960G 7940G 7961G and 7941G The Cisco Unified IP phones 7940 7960 and 7941 7961 are multiline phones The 7940 and 7941 have two lines the 7960 and 7961 have 4 lines The 7941 7961 phone provides a higher resolution display than the 7940 7960 phones and are simi...

Страница 5: ...ess to phone settings such as display contrast and ring type 8 Speaker button Toggles the speaker on and off 9 Mute button Toggles mute on and off 10 Headset button Toggles the headset on and off 11 Volume button Increases or decreases handset headset ringer or speakerphone volume 12 Services button Provides access to phone services 13 Messages button Provides access to a message system 14 Navigat...

Страница 6: ...port DC48V for phones not provided with inline power 5 Access port 10 100 PC for connecting your phone to your computer 2 AC to DC power supply 6 Handset port 3 AC power cord 7 Headset port 4 Network port 10 100 SW for connecting to the network 8 Footstand button AUX DC48V 10 100 SW 10 100 PC 113656 2 8 3 4 5 6 7 1 ...

Страница 7: ...e receiver will not slip out of the cradle 1 Set the handset aside and pull the square plastic tab from the handset rest 2 Rotate the tab 180 degrees 3 Slide the tab back into the handset rest An extension protrudes from the top of the rotated tab 4 Return the handset to the handset rest 1 2 3 120521 ...

Страница 8: ...cts callers to a conference call DelAll Deletes all entries in the personal directory Delchr Deletes a character Delete Deletes selected item Dial Dials the displayed number Directories Provides access to phone directories DND Enables and disables the Do Not Disturb feature Down Decreases the LCD screen contrast Edit Selects a number and activates the cursor for editing EndCall Ends the current ca...

Страница 9: ...er Reorder the entries in the Personal Directory Restore Consult your system administrator on the use of this soft key Resume Returns to an active call Save Saves the last change Search Initiates a search in the local directory Select Selects the highlighted option Settings Provides access to phone settings such as display contrast ring volume and ring type Trnsfer Transfers selected calls to an a...

Страница 10: ...d do not lift the handset To switch to handset operation lift the handset Headset Place a Call To place a call using a headset press the heasdset button then perform the steps for placing a basic call and do not lift the handset To switch to handset operation lift the handset Answer a Call To answer a call Lift the handset If you are using a headset press the Headset button If necessary press the ...

Страница 11: ... the following method 1 Use the Navigation button to select the call 2 Press Answer to answer the call The call on the other line is automatically put on hold To return to the original call use the following method 1 Use the Navigation button to reselect the call 2 Press Resume to reconnect to the call For calls on a separate line press the Line button for the incoming call The call on the other l...

Страница 12: ...urn to the original call 5 To cancel your consultative call transfer attempt Press the EndCall soft key 6 To reconnect to the original caller Press the Resume soft key Transfer to Voice Mail To transfer a call to the recipient s voice mail 1 Press TrnsfVM 2 Enter the recipient s extension number and press TrnsfVM again Forward All Calls To forward all incoming calls to another number 1 Press the C...

Страница 13: ...the Transfer softkey followed by the call park slot number provided by your system administrator To retrieve a parked call If your phone receives a call park notification press the PickUp soft key followed by the asterisk Press the PickUp soft key followed by the call park slot number Park a Call SIP Call park allows a user to place a call on hold at a designated parking slot from which the call c...

Страница 14: ...wo callers already present on a Cisco Unified IP phone using separate line buttons one active and the other on hold use the following method 1 Press the Confrn soft key on the Cisco Unified IP phone 2 Press the Line button of the call you want to add to the three party conference End a Conference Call To end the conference call Hang up the handset Press EndCall Alternate Methods to End a Conferenc...

Страница 15: ...e 2 Press ConfList Participants are listed in the order in which they join the conference with the most recent additions at the top 3 To get an updated list of participants while viewing the conference list press Update 4 To see who started the conference while viewing the conference list locate the person listed at the bottom of the list with an asterisk next to the name 5 To drop the last party ...

Страница 16: ...IP Users can put calls on a shared line on hold like calls on a non shared line To place a call on hold while on a shared line call Highlight the call that you want to put on hold Press the Hold soft key Resume a Shared Line Call SIP User can resume a non private call placed on hold on a shared line call To resume a shared line call 1 Highlight the call that you want to resume 2 Press Resume to re...

Страница 17: ...ress the pound key 3 Press the speed dial button that you want to program A short beep confirms that you are starting to program this button 4 Enter the speed dial number The digits appear on the phone display When you are entering speed dial numbers use the backspace soft key to erase digits that were entered incorrectly To remove a speed dial number without replacing it with a new one press the ...

Страница 18: ...se a call list Press the Select soft key Press 1 on the keypad for Missed Calls Press 2 on the keypad for Received Calls Press 3 on the keypad for Placed Calls 4 Press the Exit soft key to return to the previous directory menu Place a Call from Call History To place a call to a number in the call history list 1 Use the Navigation button to scroll through the call history list 2 Use the Select soft...

Страница 19: ... start talking on your desk phone 2 Hang up the call on your remote phone to disconnect the phone Change Your Remote Destination Phone Number You can replace the existing remote destination phone number with a new phone number To change the existing remote destination phone number 1 Press Services button and select My Phone Apps 2 Select Single Number Reach 3 Use soft key to type your new remote d...

Страница 20: ...t the intercom line button on their phone to speak to the caller Note For intercom users to know whether the intercom is using one way or two way audio the lamp for both intercom buttons are colored amber for one way whisper intercom and green for two way audio To place an intercom call Dial the intercom directory number from your intercom line The intercom recipient hears the intercom caller audi...

Страница 21: ...l ring tones and call waiting tones different from the standard tones When you or the other party are receiving a call that must preempt the current call disconnect immediately to allow the higher priority call to ring through When you have more than 1 active call the call with the lowest precedence is preempted Similarly for outgoing calls the call with lower precedence is preempted first Adjust ...

Страница 22: ... protocol Table 1 Features with Page Number References supported in SIP and SCCP Features SIP SCCP Activate Do Not Disturb 12 Supported Supported Ad Hoc Conference Call 14 Supported Supported Adjust the Display Contrast 21 Supported Supported Adjust the Ring Volume 20 Supported Supported Adjust the Volume for the Current Call 20 Supported Supported Alternate Methods to End a Conference Call 13 Not...

Страница 23: ...ckWise The Fastest Way to Increase Your Internet Quotient and TransPath are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or Website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0...

Страница 24: ...24 ...

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