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Cisco Secure Desktop Configuration Guide
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Appendix A Frequently Asked Questions
Vault and Secure Desktop Questions
Vault and Secure Desktop Questions
The following questions address the use of the Secure Desktop and Vault features:
Does Secure Desktop completely eliminate the risk that data will be left behind
on a system?
No. CSD diligently works to remove data from a remote system. However, Microsoft operating system
limitations or installed malicious software may prevent CSD from completely removing all traces of a
session from a remote system.
Can I use uninstallation and Vault reuse with the Secure Desktop?
No; if you uninstall the application, the Secure Desktop always automatically deletes the vault. To avoid
unintended results, do not configure both of these options simultaneously.
If I enable Vault reuse, how large is the download the second time?
When you enable Vault reuse, the majority of the program is downloaded. The next time the remote user
reaches the site, only a small application downloads (approximately 40 KB in size).
How does an end user use the Vault after downloading it the first time?
Once you have downloaded and installed the Secure Desktop, it appears as an entry in the Start menu.
Users who want to reuse the Vault can click
Start
>
Programs
>
Cisco Secure Desktop
and enter the
password with which they protected the Vault.
Can I run multiple Secure Desktops at the same time?
The current release does not support multiple Secure Desktops.
System Detection Questions
The following questions address System Detection:
Can CSD detect all keystroke loggers?
CSD works diligently to detect keystroke loggers. There may be instances where CSD is unable to detect
a particular keystroke logger, including but not limited to hardware keystroke logging devices.
