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 Troubleshooting the Cisco RPS B-13

Getting Technical Support

Getting Technical Support

If you cannot locate the source of the problem, contact technical support. Refer to the
information packet publication that shipped with your Cisco RPS for information about
how to contact technical support. Before you call, have the following information ready:

•

Chassis serial number

•

Maintenance agreement, license, or warranty information

•

Date you received the Cisco RPS

•

Brief description of the problem

•

Brief explanation of the steps you have taken to isolate the problem

If the product is under warranty or covered by a Cisco maintenance contract, contact
Cisco’s Technical Assistance Center (TAC) at 800 533-2447, 408 526-7209,
[email protected], or http://www.cisco.com.

rpsappb  Page 13  Monday, September 14, 1998  8:19 AM

Содержание 100 Series

Страница 1: ...0BaseT Hub 16M hubs Catalyst 1900 series switches Catalyst 2820 series switches and Catalyst 2900 series XL switches Cisco 2500 series routers access servers Cisco 2600 3600 and 4000 series routers Cisco MC3810 multiservice concentrator Audience This publication is designed for people who have some experience installing networking equipment such as routers hubs servers and switches The person inst...

Страница 2: ...co RPS Provides instructions for setting the Cisco RPS on a desktop or rack mounting the Cisco RPS Chapter 3 Connecting to External Devices Explains how to connect the Cisco RPS to external devices and how to order cabling appropriate to each device Chapter 4 Connecting Cables Gives steps for connecting the Cisco RPS to the supported external devices see Table 1 1 Appendix A Replacing an External ...

Страница 3: ...vertalingen van de waarschuwingen die in deze publicatie verschijnen kunt u het document Regulatory Compliance and Safety Information Informatie over naleving van veiligheids en andere voorschriften raadplegen dat bij dit toestel is ingesloten Varoitus Tämä varoitusmerkki merkitsee vaaraa Olet tilanteessa joka voi johtaa ruumiinvammaan Ennen kuin työskentelet minkään laitteiston parissa ota selvää...

Страница 4: ... nel documento Regulatory Compliance and Safety Information Conformità alle norme e informazioni sulla sicurezza che accompagna questo dispositivo Advarsel Dette varselsymbolet betyr fare Du befinner deg i en situasjon som kan føre til personskade Før du utfører arbeid på utstyr må du vare oppmerksom på de faremomentene som elektriske kretser innebærer samt gjøre deg kjent med vanlig praksis når d...

Страница 5: ...e aviso significa peligro Existe riesgo para su integridad física Antes de manipular cualquier equipo considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes Para ver una traducción de las advertencias que aparecen en esta publicación consultar el documento titulado Regulatory Compliance and Safety Information Informaci...

Страница 6: ...ay 7 days a week CCO provides a wealth of standard and value added services to Cisco s customers and business partners CCO services include product information product documentation software updates release notes technical tips the Bug Navigator configuration notes brochures descriptions of service offerings and download access to public and authorized files CCO serves a wide variety of users thro...

Страница 7: ...additional information contact cco team cisco com Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract contact Cisco s Technical Assistance Center TAC at 800 553 2447 408 526 7209 tac cisco com or http www cisco com To obtain general information about Cisco Systems Cisco products or upgrades ...

Страница 8: ...Cisco Connection Online Cisco Redundant Power System Hardware Installation Guide xviii rpsprf Page xviii Monday September 14 1998 8 20 AM ...

Страница 9: ...es or hubs The system includes two fully redundant AC input power modules and four DC output power modules for connection to external devices The Cisco RPS supports quasi redundant fully redundant and redundant with reboot configurations Table 1 1 lists the supported external devices and power configurations Figure 1 1 shows the front panel of the Cisco RPS and Figure 1 2 shows the rear panel rps1...

Страница 10: ...r 408 526 7209 for ordering information See also the section Cisco Connection Online in the About This Guide preface External Device Quasi Redundant Fully Redundant Redundant With Reboot FastHub 100 series 100BaseT hubs Yes Yes Yes FastHub 200 series 100BaseT hubs Yes Yes Yes FastHub 300 series 100BaseT hubs Yes Yes Yes HP 10BaseT Hub 16M hub Yes No No Catalyst 1900 series switches Yes Yes Yes Cat...

Страница 11: ... Panel Figure 1 2 Cisco RPS Rear Panel H9588 DC STATUS 1 2 3 4 FAN TEMP H9589 AC INPUT 1 100 200 V 50 60 Hz 10 5 A 1000 W AC INPUT 2 100 200 V 50 60 Hz 10 5 A 1000 W DC OUTPUT 1 DC OUTPUT 2 DC OUTPUT 3 DC OUTPUT 4 rps1 Page 3 Monday September 14 1998 8 17 AM ...

Страница 12: ... four external devices to the four DC output power modules as shown in Figure 1 3 The power source is quasi redundant because there are two AC input power modules for the Cisco RPS and one DC output power module for each external device The AC input to the Cisco RPS is fully redundant but the DC output to the external devices is not Figure 1 3 Quasi Redundant Configuration External devices 150W or...

Страница 13: ...d of the Y shaped cable connect two Cisco RPS DC output power modules to one external device The power source is fully redundant because there are two AC input modules and two DC output power modules connected to each external device If any power module fails there is a full backup Figure 1 4 Fully Redundant Configuration FastHub 100 series FastHub 200 series FastHub 300 series Catalyst 1900 serie...

Страница 14: ...300 series 100BaseT hubs Catalyst 1900 series Catalyst 2820 series switches and the Catalyst 2900 series XL switches Note Cisco recommends that you use configurations without the AC power plug that is not in redundant with reboot mode connected to the external device due to the reboot and downtime approximately 30 seconds The redundant with reboot configuration is shown in Figure 1 5 where a strai...

Страница 15: ... simultaneously A sense circuit in the Cisco RPS reads that the device has its AC power connected and shuts the Cisco RPS output off In this way competition between the power supplies is prevented Normally the external device internal power supply always provides power If the internal power system of the external device fails the device powers down briefly until the Cisco RPS begins supplying powe...

Страница 16: ...been disturbed When both the Cisco RPS and internal power supply are powered the LED on the Cisco RPS front panel and the RPS LED on the external device both blink green If you cannot afford the 30 second interruption unplug the external device AC power cord and use only the Cisco RPS with the Y cable There is no downtime when using the Cisco RPS with the Y cable rps1 Page 8 Monday September 14 19...

Страница 17: ... can mix quasi redundant and fully redundant configurations For example two devices can be in quasi redundant mode while one is in fully redundant mode see Figure 1 6 Figure 1 6 Mixed Configuration Quasi Redundant Fully redundant AC input AC AC DC DC Cisco RPS 11681 DC DC DC output rps1 Page 9 Monday September 14 1998 8 17 AM ...

Страница 18: ...r messages for Cisco 2600 and Cisco 3600 series routers There is no SNMP support for error messages in the FastHub series 100 FastHub series 200 FastHub series 300 Catalyst 1900 series Catalyst 2820 series Catalyst 2900 XL switches Cisco 2500 and 4000 series routers and the Cisco MC3810 multiservice concentrator Note Optional Y cables for use with the PWR600 AC RPS NCAB the Cisco RPS which ships w...

Страница 19: ...C 12 5 ADC 12 3 ADC 150W per module maximum Operating temperature 32 to 104 F 0 to 40 C Nonoperating temperature 4 to 149 F 20 to 65 C Operating humidity 10 to 85 noncondensing Nonoperating humidity 5 to 95 noncondensing Operating altitude 0 to 10 000 ft 0 to 3 000 m Nonoperating altitude 0 to 30 000 ft 0 to 9 000 m Normal operating noise level 48 dBa Regulatory compliance FCC Class B For addition...

Страница 20: ... may harm you A warning symbol precedes each warning statement For information on safety warnings and translations see Installation Guide Conventions in the About This Guide section Safety with Electricity Follow these guidelines when working on equipment powered by electricity Locate the emergency power OFF switch in the room in which you are working Then if an electrical accident occurs you can ...

Страница 21: ...ok carefully for possible hazards in your work area such as moist floors ungrounded power extension cables and missing safety grounds If an electrical accident occurs proceed as follows Use caution do not become a victim yourself Turn off power to the Cisco RPS If possible send another person to get medical aid Otherwise determine the condition of the victim and then call for help Determine if the...

Страница 22: ...1 14 Safety Recommendations Cisco Redundant Power System Hardware Installation Guide rps1 Page 14 Monday September 14 1998 8 17 AM ...

Страница 23: ...k voltages Warning This equipment is intended to be grounded Ensure that the host is connected to earth ground during normal use Warning Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available Warning When ins...

Страница 24: ...trical equipment generates heat Ambient air temperature may not cool equipment to acceptable operating temperatures without adequate ventilation See Table 1 2 Warning Do not stack the chassis on any other equipment If the chassis falls it can cause severe bodily injury and equipment damage Warning This unit is intended for installation in restricted access areas A restricted access area is where a...

Страница 25: ...hen mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack The following information will help you plan your equipment rack installation Enclosed racks must have adequate ventilation Make sur...

Страница 26: ...quipment in the rack and in adjacent racks to allow the unit under test a maximum of cooling air and clean power Install the Cisco RPS and the external device to which it will connect in adjacent shelves in a rack Tools and Equipment Required You need the following tools and equipment to rack mount the Cisco RPS Number 2 Phillips screwdriver not included Screws for attaching the Cisco RPS to the r...

Страница 27: ...Figure 2 1 and Figure 2 2 show 19 23 24 inch and telco brackets Figure 2 1 19 23 and 24 inch Rack Mount Brackets Figure 2 2 Telco Bracket H9695 Bracket for 23 and 24 inch rack Use with 23 inch rack Bracket for 19 inch rack Use with 24 inch rack 10253 rps2 Page 5 Monday September 14 1998 8 17 AM ...

Страница 28: ...ard see Figure 2 3 With the Cisco RPS rear panel forward see Figure 2 4 In a center mount telco rack see Figure 2 5 Note Although the figures show 19 inch brackets the procedure is the same for 23 inch 24 inch and telco brackets Figure 2 3 Bracket Installation RPS Front Panel Forward H9696 Note The second bracket attaches to the other side of the chassis DC STATUS 1 2 3 4 FAN TEMP rps2 Page 6 Mond...

Страница 29: ...gure 2 5 Telco Bracket Installation RPS Rear Panel Forward H9697 Note The second bracket attaches to the other side of the chassis DC OUTPUT 2 DC OUTPUT 3 DC OUTPUT 4 11540 Note The second bracket attaches to the other side of the chassis DC OUTPUT 3 DC OUTPUT 4 rps2 Page 7 Monday September 14 1998 8 17 AM ...

Страница 30: ...e brackets are secured to the chassis use your own screws to attach the chassis to the rack as shown in Figure 2 6 Figure 2 6 Attaching the Chassis to a Rack Rear Panel Forward H9699 Note The second bracket attaches to the rack at the other side of the chassis DC OUTPUT 3 DC OUTPUT 4 rps2 Page 8 Monday September 14 1998 8 17 AM ...

Страница 31: ...s are power factor corrected to comply with certain International Electrotechnical Commission IEC standards Do not connect the Cisco RPS to an uninterruptible power supply UPS that has not been tested and designed for power factor corrected power systems Do not connect the Cisco RPS to a ferro resonant transformer If you do either of these things you could damage the Cisco RPS Tools and Equipment ...

Страница 32: ...PS number PWR600 AC RPS NCAB for fully redundant powering of up to two external devices If you want a fully redundant power source you will need to order Y shaped two to one cables separately Figure 3 1 and Figure 3 2 show the cables you can order and Table 3 1 lists the corresponding product order numbers For ordering information Contact Cisco Customer Service at 800 553 6387 or 408 526 7209 See ...

Страница 33: ...RPSY 2208 Cisco 2500 series router and Cisco MC3810 multiservice concentrator Cisco 2600 3600 and 4000 series routers Product number External device 11538 Load unit 8 or 18 pins RPS side 22 pins 11539 CAB RPS 2218 CAB RPS 2208 Cisco 2500 series router and Cisco MC3810 multiservice concentrator All others Product number External device rps3 Page 3 Monday September 14 1998 8 17 AM ...

Страница 34: ... the Catalyst 1900 series and Catalyst 2820 series switches Contact Cisco s Technical Assistance Center TAC at 800 533 2447 408 526 7209 tac cisco com or http www cisco com Be ready to provide the serial number of your Catalyst 1900 series switch and the part number of the special cable 72 1327 01 Cisco 2500 series routers and Cisco MC3810 multiservice concentrators One to one cable 22 pin to 8 pi...

Страница 35: ...ed the RPS connector installed on your router or concentrator when you ordered it you must order a power adapter plate that provides this compatibility with the Cisco RPS and install the plate in place of your existing power supply If you need to order a power adapter plate for your router or concentrator see Table 3 2 which lists adapter plates and corresponding product order numbers Contact Cisc...

Страница 36: ... Redundant Power System Hardware Installation Guide Device specific instructions for this procedure are shipped with the RPS power adapter plate when you order it or are available in Cisco Connection Online CCO at http www cisco com rps3 Page 6 Monday September 14 1998 8 17 AM ...

Страница 37: ...ables This chapter provides instructions on cabling your external device to the Cisco RPS and is divided into three major sections Connecting Hubs Connecting Switches Connecting Routers and the Cisco MC3810 rps4 Page 1 Monday September 14 1998 8 19 AM ...

Страница 38: ...aseT Hub 16M supports only a one to one cable for quasi redundant configuration This hub does not support connection of its AC power cable for redundancy with reboot nor does it support use of the Y cable for full redundancy Catalyst 1900 series Catalyst 2820 series switches and Catalyst 2900 series XL switches support One to one cable for quasi redundancy One to one cable with the switch AC power...

Страница 39: ... Before performing any of the following procedures ensure that power is removed from the DC circuit To ensure that all power is OFF locate the circuit breaker on the panel board that services the DC circuit switch the circuit breaker to the OFF position and tape the switch handle of the circuit breaker in the OFF position Warning Before working on a system that has an On off switch turn OFF the po...

Страница 40: ...series FastHub 200 series and FastHub 300 series also support the option of connecting the AC power cord for redundancy with reboot and use of the Y cable for fully redundant configuration The HP 10BaseT Hub 16M does not support redundancy with reboot nor does it support use of the Y cable for full redundancy Follow these steps to connect hubs to the Cisco RPS Step 1 Power OFF the hub to which you...

Страница 41: ...RS 232 Serial port Redundant power system connector Reset switch Power receptacle H9911 DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL 5V 6A 12V 1A AUI For Catalyst only CONSOLE PORT For FastHub 200 and Catalyst only RATING 100 127 200 240V 0 5A 0 3A 50 60Hz Cisco RPS connector AC power receptacle rps4 Page 5 Monday September 14 1998 8 19 AM ...

Страница 42: ...WER SUPPLY SPECIFIED IN MANUAL 5V 8A 12V 1A 12V 0 5A MODEL NO 32905 1996 U S A SERIAL NUMBER 23985001119584856 INPUT POWER RATING 115 230 V 60 50 HZ 5 3 5 A SEE INSTALLATION INSTRUCTIONS FOR PROPER SELECTION OF POWER SUPPLY CORD CONFORMS TO US STANDARDS FOR MAGNETIC EMISSION DC INPUTS DOWN UP Cisco RPS connector AC power receptacle rps4 Page 6 Monday September 14 1998 8 19 AM ...

Страница 43: ...e Cable for Quasi Redundant Power Figure 4 5 Connecting a Two to One Y Cable for Fully Redundant Power H9790 AC INPUT 1 100 200 V 50 60 Hz 10 5 A 1000 W AC INPUT 2 100 200 V 50 60 Hz 10 5 A 1000 W DC OUTPUT 1 DC OUTPUT 2 DC OUTPUT 3 DC OUTPUT 4 H9791 AC INPUT 1 100 200 V 50 60 Hz 10 5 A 1000 W AC INPUT 2 100 200 V 50 60 Hz 10 5 A 1000 W DC OUTPUT 1 DC OUTPUT 2 DC OUTPUT 3 DC OUTPUT 4 rps4 Page 7 M...

Страница 44: ...e locks included with the Cisco RPS to lock the cables in place See Figure 4 6 Figure 4 6 Connecting the AC Power Cables to the Cisco RPS Step 5 Plug the other end of the Cisco RPS AC power cable into a grounded AC power outlet at your site Step 6 If you are using the redundant with reboot configuration plug the hub AC power cord into a grounded AC power outlet H9694 Cable locks rps4 Page 8 Monday...

Страница 45: ...e Cisco RPS provides power in 10 to 15 seconds The Cisco RPS is working properly when all its front panel LEDs are solid green If the external device does not power up refer to Appendix B Troubleshooting the Cisco RPS Step 8 If you are using the redundant with reboot configuration press the power switch on the hub to the ON position to begin providing power simultaneously with the Cisco RPS H9700 ...

Страница 46: ...power cable connected for redundancy with reboot Note Depending on when it was manufactured a Catalyst 1900 series switch WS C1900 WS C1912 or WS C1900C may need a special cable CAB RPS 2218A For ordering information contact Cisco Customer Service at 800 553 6387 or 408 526 7209 Follow these steps to connect switches to the Cisco RPS Step 1 Power OFF the switch to which you will connect the Cisco ...

Страница 47: ...UPPLY SPECIFIED IN MANUAL 5V 6A 12V 1A AUI For Catalyst only CONSOLE PORT For FastHub200 and Catlayst only RATING 100 127 200 240V 0 6A 0 3A 50 60Hz Cisco RPS connector AC power receptacle DC INPUTS FOR USE WITH POWER SUPPLY SPECIFIED IN MANUAL 5V 8A 12V 1A 12V 1A AUI CONSOLE PORT RESET H9426 Cisco RPS connector AC power receptacle rps4 Page 11 Monday September 14 1998 8 19 AM ...

Страница 48: ...anel 12202 AC power receptacle Cisco RPS connector DC INPUT CONSOLE DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL 5V 8A 12V 0 5A RATING 100 120 200 240V 0 7A 0 4A 50 60HZ 12278 Cisco RPS connector AC power receptacle CONSOLE DC INPUT DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL 5V 24A 12V 1 0A RATING 100 120 200 240V 2 0A 1 0A 50 60HZ rps4 Page 12 Monday September 14 1998 8 19 AM ...

Страница 49: ...Catalyst 2924 and Catalyst 2924C XL Switch Rear Panel H11751 Cisco RPS connector AC power receptacle RATING 100 127 200 240V 1 0A O 5A 50 80HZ DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL 5V 9A 12V 0 5A rps4 Page 13 Monday September 14 1998 8 19 AM ...

Страница 50: ...e 4 13 Connecting a One to One Cable for Quasi Redundant Power Figure 4 14 Connecting a Two to One Y Cable for Fully Redundant Power H9790 AC INPUT 1 100 200 V 50 60 Hz 10 5 A 1000 W AC INPUT 2 100 200 V 50 60 Hz 10 5 A 1000 W DC OUTPUT 1 DC OUTPUT 2 DC OUTPUT 3 DC OUTPUT 4 H9791 AC INPUT 1 100 200 V 50 60 Hz 10 5 A 1000 W AC INPUT 2 100 200 V 50 60 Hz 10 5 A 1000 W DC OUTPUT 1 DC OUTPUT 2 DC OUTP...

Страница 51: ...o lock the cables in place See Figure 4 15 Figure 4 15 Connecting the AC Power Cables to the Cisco RPS Step 5 Plug the other end of the Cisco RPS AC power cable into a grounded AC power outlet at your site Step 6 If you are using the redundant with reboot configuration plug the switch AC power cord into a grounded AC power outlet now H9694 Cable locks rps4 Page 15 Monday September 14 1998 8 19 AM ...

Страница 52: ... 4 16 Figure 4 16 Powering ON the Cisco RPS The Cisco RPS provides power in 10 to 15 seconds The Cisco RPS is working properly when all its front panel LEDs are solid green If the external device does not power up refer to Appendix B Troubleshooting the Cisco RPS Step 8 If you are using the redundant with reboot configuration press the switch power switch to ON to begin providing power simultaneou...

Страница 53: ...ernal Devices for more information about power adapter plates and for product order numbers Device specific instructions for this procedure are shipped with the RPS power adapter plate when you order it or are available in Cisco Connection Online CCO at http www cisco com Note Cisco IOS Release 11 2 7 P or later is required when using Cisco 3600 series routers with the Cisco RPS Follow these steps...

Страница 54: ... Rear Panel H9425 TOKEN RING Cisco RPS connector On off switch Input 100 240VAC Freq 50 60 Hz Current 1 2 0 6A Watts 40W SEE MANUAL BEFORE INSTALLATION SERIAL 1 SERIAL 0 CONN CONN WIC 2A S SEE MANUAL BEFORE INSTALLATION SERIAL 1 SERIAL 0 CONN CONN WIC 2A S Cisco 2611 W0 AUX CONSOLE ETHERNET 0 ACT LINK LINK 11751 Cisco RPS connector On off switch rps4 Page 18 Monday September 14 1998 8 19 AM ...

Страница 55: ...ER APPLIED ACT SERIAL SEE MANUAL BEFORE INSTALLATION 12276 0 ETHERNET 1 Cisco RPS connector DC INPUT FOR USE WITH CISCO RPS 5V 14A 12V 5A 12V 3A 12277 INPUT 100 240VAC 50 60HZ 3 0 1 5 AMPS 2E 2W W1 ETHERNET 1 ETHERNET 0 EN AUI WO ACT LNK ACT LNK ACT SERIAL BRI NT1 B1 B2 NT1 2 3 1 2E 2W W1 STP ETHERNET 0 AUI EN ACT LNK ACT LNK DO NOT INSTALL WAN INTERFACE CARDS WITH POWER APPLIED ACT SERIAL SEE MAN...

Страница 56: ...de Figure 4 21 Cisco 4000 Series Router Rear Panel Figure 4 22 Cisco MC3810 Multiservice Concentrator Rear Panel 11750 Cisco RPS connector On off switch 12212 Cisco RPS connector On off switch SERIAL 1 CONSOLE AUX P O E R W AVM 1 2 3 4 5 6 SERIAL 0 ETHERNET 0 rps4 Page 20 Monday September 14 1998 8 19 AM ...

Страница 57: ...o One Cable for Quasi Redundant Power Figure 4 24 Connecting a Two to One Y Cable for Fully Redundant Power H9790 AC INPUT 1 100 200 V 50 60 Hz 10 5 A 1000 W AC INPUT 2 100 200 V 50 60 Hz 10 5 A 1000 W DC OUTPUT 1 DC OUTPUT 2 DC OUTPUT 3 DC OUTPUT 4 H9791 AC INPUT 1 100 200 V 50 60 Hz 10 5 A 1000 W AC INPUT 2 100 200 V 50 60 Hz 10 5 A 1000 W DC OUTPUT 1 DC OUTPUT 2 DC OUTPUT 3 DC OUTPUT 4 rps4 Pag...

Страница 58: ...wer cable to either or both of the power connectors Use cable locks included with the Cisco RPS to lock the cables in place See Figure 4 25 Figure 4 25 Connecting the AC Power Cables to the Cisco RPS Step 5 Plug the other end of the Cisco RPS AC power cable into a grounded AC power outlet at your site H9694 Cable locks rps4 Page 22 Monday September 14 1998 8 19 AM ...

Страница 59: ...r switch for each connected AC cable is ON See Figure 4 26 Figure 4 26 Powering ON the Cisco RPS The Cisco RPS is on and provides power in 10 to 15 seconds The Cisco RPS is working properly when all its front panel LEDs are solid green If the external device does not power up refer to Appendix B Troubleshooting the Cisco RPS H9700 rps4 Page 23 Monday September 14 1998 8 19 AM ...

Страница 60: ...4 24 Connecting External Devices to the Cisco RPS Cisco Redundant Power System Hardware Installation Guide rps4 Page 24 Monday September 14 1998 8 19 AM ...

Страница 61: ...a router or concentrator press the On off switch to the OFF position b If the external device is a hub or switch disconnect the AC power cord Step 2 Disconnect the external device from the Cisco RPS Make sure to leave the power cable connected to the Cisco RPS Step 3 Replace the failed external device Step 4 Reconnect the new external device to the Cisco RPS power cable Step 5 Power ON the externa...

Страница 62: ...ant Power System Hardware Installation Guide If you have questions or need assistance see the section Cisco Connection Online near the end of the About This Guide preface rpsappa Page 2 Monday September 14 1998 8 18 AM ...

Страница 63: ...he Cisco RPS display the current operating condition of the Cisco RPS Two AC STATUS LEDs Left side of the front panel Four DC STATUS LEDs Center of the front panel Two LEDs FAN and TEMP Right side of the front panel When the Cisco RPS is working properly all LEDs on its front panel are solid green Note Some external devices also include LEDs that show the operating condition of the Cisco RPS Refer...

Страница 64: ... Power System Hardware Installation Guide Reading the LEDs B 2 Figure B 1 Cisco RPS LEDs DC STATUS 1 2 3 4 H9629 AC status LEDs DC status LEDs Fan and temp LEDs FAN TEMP rpsappb Page 2 Monday September 14 1998 8 19 AM ...

Страница 65: ...tatus LEDs are numbered to correspond to the DC output connectors on the Cisco RPS rear panel Amber The DC output power module has failed Note The amber DC status LED is on for 10 to 15 seconds after the DC output power module has been connected and the external device has been powered up Green The DC output power module is on and operating correctly Fan Off AC power is not being supplied to the C...

Страница 66: ...and 4000 series routers and the Cisco MC3810 multiservice concentrator The show env command available in Cisco IOS Releases 11 2 7 and later releases provides an environmental status of the Cisco RPS An example display follows router show env Power Supply Redundant Power supply is present Thermal status is normal AC status is normal DC status is normal Board Temperature Warning Board overtemperatu...

Страница 67: ...2 Error Descriptions and LED Status RPS LED Status Condition Error Indicators Descriptions and Solutions DC LED 1 2 3 or 4 is amber Note The DC FAIL LED is amber for 10 to 15 seconds after the DC output module has been connected and the external device has been powered on FAIL Console Error Message When an external device console monitor screen displays the Cisco IOS software prompt routername or ...

Страница 68: ...isco RPS to determine which cable is loose or if the module has failed Caution The following steps will power down the external device if it is not already down 1 Disconnect the corresponding output cable from the external device The amber light will go off 2 Make sure that the other end of the output cable is securely connected to the Cisco RPS and that the connector is fully seated 3 Reconnect t...

Страница 69: ...nRedundantSupplyNotification is generated The varbinds included are ciscoEnvMonSupplyStatusDescr and ciscoEnvMonSupplyState The value of ciscoEnvMonSupplyState will be normal AC 1 or 2 LED is amber or off FAIL Console Error Message When an external device console monitor screen displays the Cisco IOS software prompt routername or routername System detected Redundant Power Supply AC FAIL condition ...

Страница 70: ...scoEnvMonSupplyState will be a warning How to Correct Error Check the AC LEDs on the Cisco RPS to determine which AC module is reporting the error Make sure that the AC module power switch is ON and that the power cord is locked in place Make sure the power cord is securely plugged into a wall outlet and that the wall outlet is receiving power If the failure persists one of the AC output modules h...

Страница 71: ...ror message redisplays When an external device console screen displays the ROMMON prompt rommon System Environmental Interrupt WARNING REDUNDANT POWER SUPPLY THERMAL BIT IS ASSERTED Description of Error One of the Cisco RPS s fans has failed The remaining fans switch to full speed to keep the Cisco RPS cool SNMP Trap Issued Upon Error ciscoEnvMonRedundantSupplyNotification is generated The varbind...

Страница 72: ... external device console screen displays the Cisco IOS software prompt routername or routername System detected Redundant Power Supply THERMAL FAIL condition The Cisco IOS software checks the condition once every 30 seconds If the condition still exists the error message redisplays When an external device console screen displays the ROMMON prompt rommon System Environmental Interrupt WARNING REDUN...

Страница 73: ...n is generated The varbinds included are ciscoEnvMonSupplyStatusDescr and ciscoEnvMonSupplyState The value of ciscoEnvMonSupplyState will be normal Console Error Message When an external device console screen displays the Cisco IOS software prompt routername or routername There is more than one failure with the redundant power systems please resolve problems immediately The Cisco IOS software chec...

Страница 74: ...ssage persists the Cisco RPS needs to be replaced Console Message Issued Upon Correction of Error When an external device console screen displays the Cisco IOS software prompt routername or routername Redundant power system is now normal When an external device console screen displays the ROMMON prompt rommon no console message is issued when the error is corrected SNMP Trap Issued Upon Correction...

Страница 75: ...ore you call have the following information ready Chassis serial number Maintenance agreement license or warranty information Date you received the Cisco RPS Brief description of the problem Brief explanation of the steps you have taken to isolate the problem If the product is under warranty or covered by a Cisco maintenance contract contact Cisco s Technical Assistance Center TAC at 800 533 2447 ...

Страница 76: ...Cisco Redundant Power System Hardware Installation Guide Getting Technical Support B 14 rpsappb Page 14 Monday September 14 1998 8 19 AM ...

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